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Before eSalon, My hair was badly damaged after my last two colorings, from a well-reputed chain store .
As of yet the hair conditioner hasn’t done what I hoped. I’m certain it will work better, soon, especially by continuing with eSalon products .
This conditioner definitely gives volume, especially if you work with your hair to tease it up while drying. However, I also experienced my hair feeling heavy and looking greasy after about 12 hours.
I have always had to order twice the amount of conditioner than shampoo, because it seems that it was never enough on my hair to make it manageable. Not with this one, I only use a small amount to really condition my hair after my shampoo and it also has a great fragrance that makes it even better.
Only problem is dispensing. Shampoo and condition won't come out good enough; I have to take the cap off.
I would like to know if anyone else has this problem...I can't use any of the products that have pumps without removing the cap.
Anybody else??
Use it sparingly as it is very thick....mix with water to actually lather on the head. Other than that it is a great product. It conditions without the excess weight that would normally be associated with this type of heavy conditioner. However I would not use it more than twice a month. Make sure to switch up your routine as to gain the best results.
The product makes my hair very soft and tangle free. However the pump does not work too good. I won't purchase it again because of the pump. But the product is great.
I do not like the matching shampoo, but I DO like this conditioner. It conditions and makes my hair feel soft. The only reason for 4 stars and not five is the packaging. I'm normally a huge fan of pumps, but this pump doesn't dispense much at all per pump so I'm literally pumping it like 12 times to get the desired amount. I have long hair so that's why I need a lot. And the bottles are quite small, I'm sure I'll run out in no time. Oh well. It's a good conditioner nonetheless.
It's not my favorite go to shampoo, but it's does the job. A little gets you far. I can't seem to finish it so I can move on, but I'm always happy to get another wash out of it. Right after I shampoo, my hair feels crunchy - which is why I don't love it. But the results are soft hair.
This conditioner is good I'm not in love with it but my hair isn't fading too fast and it's pretty easy to get a brush through. I don't like how hard it is to get the conditioner out though, it's pretty thick. And I feel like I use a lot however I do have pretty long hair so maybe it's a normal amount.
The pump on my bottle was broken, thus only 4 stars, but the product really adds volume and protects the color. Would recommend it to short and medium length hair, everything past that length can become unmanageable mane.... lest this is the look you are going for.
While I have no complaints, I would rather stick with the regular conditioner (the one that comes with the color pack). I have had trouble with the pumps on the shampoos and conditioners I have purchased here (they almost never work) but that does not detract from the product's performance. Just an annoyance.
I love the conditioner only thing I find is that it does not come out of the container very well while in the shower. When you push down the pump it doesn't come back up fast enough when you need more than a pump or two. Also I would like to add in my case it could use more detangle within the solution,
This smells great, and is a light conditioner. Only issue, and maybe it was my bottle in particular, but I had to pump it like 6 times to get what I needed.
I love so much about this product- the volume without a heavy feeling, the scent... But like other reviews, I gotta say the pump is a bummer. It seems like the formula is too thick to make it through easily. No worries, though! No pump will keep me from enjoying it!
I haven't been using this conditioner that long either, but it seems to be pretty good. Once again, the pump on this bottle is very hard to pump. And if you have issues with any kind of arthritis, you will have a hard time with this bottle. I have RA and I really struggle with getting the product out of this pump with wet hands. I hope they rethink these pumps or something. Because if I can't get it out easy, then it is no good for me.
The conditioner is nice, but nothing spectacular. It doesn't leave my hair feeling greasy or weighed-down, and it smells nice. However, there are other brands that I prefer for shine factor and overall softness of my hair. Also, I can purchase other brands in larger sizes that are a better value.
This shampoo and conditioner standalone in providing that your hair. Add the root lifter And you'll have some serious thick hair. I did not wash my hair for three days and the shampoo and conditioner still did not disappoint. My only complaint is the scent is too strong.
I actually wanted to try the new color-treated conditioner for damaged hair but the volumizing one came instead. It is not a bad conditioner at all, not a very big bottle though.
A conditioner this great deserves a bigger bottle.
POSTED BY:
Terri M.
May 13, 2016
I Love this conditioner. It leaves my hair feeling healthy and full. Just wish it wasn't such a tiny bottle. I feel like I have to pump it at least 10 times to get what I need out of it. Goes fast.
Color Safe Volumizing Conditioner is good for keeping the color.
POSTED BY:
Kelly B.
May 6, 2016
I like it but I like the shampoo and conditioner that comes with the color better. This is the one that we have to wash and condition right after coloring.
Love, love, love this and the shampoo. It delivers volume, shine, and softness better than the salon brands I have tried. My color stays true and rich! However, as with the shampoo, the pump is horrible. It is inadequate and difficult to use in the shower with wet hands and in a shower rack. The product is so thick it barely comes out of the pump. A better pump or a squeeze bottle would be greatly appreciated.
I'm not sure how this product compares to other conditioners, it didn't do anything special that I could tell. It has a lovely smell, but the pump is hard to use; need a lot of pressure and it dispenses very little amount, so you need a sturdy surface that you can put weight on. Bottle was smaller than i expected, so be aware of the volume.
This product works well according to its use , however the dispenser on the bottle sticks often and I have to unscrew to use . Also the smell is okay but not a favorite .
My opinion is the same as the shsmpoo. It provides a nice texture to my hair, not a lot of volume but not enough shine. Would love more shine to love this duo.
Angelica - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Gretchen - We’re truly sorry that our Volume Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kathy R.
June 8, 2021
Does not weigh your hair down.
POSTED BY:
Kathy R.
June 8, 2021
This product does not weigh your hair down. However, it does not provide my hair with enough conditioning.
Kathy - We’re truly sorry that our Big Softie did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Tina E.
December 21, 2020
Not a fan
POSTED BY:
Tina E.
December 21, 2020
I found that this left my hair looking quite greasy, even after washing twice. It looked flat and felt a bit gross
Tina E. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Big Softie. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
CJ- We’re truly sorry that our Volume Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Szerena D. - Thank you for your feedback. We are sorry to hear that you were unhappy with your Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Charlene W.
January 2, 2020
color care conditioner
POSTED BY:
Charlene W.
January 2, 2020
it didnt unfrizz my hair and i didnt get the shine i wanted
Charlene - We're truly sorry that our Volume Color Care Conditioner did not provide the shine and de-frizz you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angela L.
October 7, 2019
Not sure if it is this product or the color itself making my hair feel greasy
POSTED BY:
Angela L.
October 7, 2019
Not sure if it is this product or the color itself making my hair feel greasy after using the kit and blowdrying my hair.
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Maripat - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Elizabeth D.
August 2, 2019
not great
POSTED BY:
Elizabeth D.
August 2, 2019
too thick. very hard to pump had to unscrew lid. very inconvenient,, didnt do any better than store brands
Elizabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Deborah D.
May 22, 2019
Conditioner
POSTED BY:
Deborah D.
May 22, 2019
With longer and thicker hair this is not the right conditioner for me. Smells amazing!!
Deborah - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Tonya - Thank you for your feedback on our Big Softie - volumizing conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen B.
May 7, 2019
Wasn’t impressed.
POSTED BY:
Karen B.
May 7, 2019
Again, didn’t care for the feel of it or the smell. I won’t use again.
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rhonda E.
May 3, 2019
Volume Conditioner
POSTED BY:
Rhonda E.
May 3, 2019
This is not the best conditioner that I have had, but it's ok. Just seemed a little watered down or something.
Rhonda - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Jeanie- Thank you for your feedback. We're always looking to improve our service and products and value our clients input. Thank you for sharing!
POSTED BY:
Ellen A.
April 29, 2019
This is the worst color I have ever had
POSTED BY:
Ellen A.
April 29, 2019
I specifically asked for more ash to be put in my color and got much less. i am very unhappy with my color and wish to cancel any future orders. Sincerely Ellen
Ellen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Robyn B.
April 29, 2019
It's a good normal conditoner
POSTED BY:
Robyn B.
April 29, 2019
I don't see the volume difference. I hoped it would make the strands a bit more thick, but I couldn't see or feel the difference. But it is a good regular conditioner.
Robyn- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
Lee - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Denise - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Green9
April 19, 2019
Not worth it
POSTED BY:
Green9
April 19, 2019
For $8.00 and the amount of conditioner you receive this product is not worth it. You have to use a lot if you want to condition your hair, and it made no difference in the volume. I prefer Pantene or Suave for color treated hair, they actually condition your hair and they are a better value.
Kerry - We're truly sorry that our Big Softie did not provide the volume and quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Asako N.
April 14, 2019
Don’t like texture or don’t see difference
POSTED BY:
Asako N.
April 14, 2019
Nothing stands out from the most conditioner you can buy at stores.
Asako - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mary Ann M.
March 10, 2019
Volume conditioner
POSTED BY:
Mary Ann M.
March 10, 2019
Still not sure about how much volume this gives me
Mary Ann- Thank you for your review! The volume conditioner is one of the lightest weight conditioners offered by eSalon. Coupled with volumizing styling techniques and products, it will help you achieve more volume. We hope you enjoy it! Please feel free to reach out to [email protected] if you need any tips or tricks. Our team of licensed colorists is always here to help!
POSTED BY:
Sherry B.
February 28, 2019
Big softie
POSTED BY:
Sherry B.
February 28, 2019
It's ok but doesn't allow tangles to be easily combed out.
Sherry - We're truly sorry that our Big Softie did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Victoria - Thank you for your feedback. We apologize for the disappointing experience you had with our Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Caroline G.
February 17, 2019
Heavy
POSTED BY:
Caroline G.
February 17, 2019
This actually left my hair feeling lank and took ages to rince out
Caroline - We're truly sorry that our Big Softie did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Robin S.
February 13, 2019
Conditioner
POSTED BY:
Robin S.
February 13, 2019
I didn’t like the way this made my hair feel when it was dry.
Robin - We're truly sorry that our Big Softie Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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