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I really like this product, although it took several uses to get use to the lack of lather and how much I needed to use. It is a smoothe creme that accomplishes both squeaky clean hair and conditioning, but not over conditioning. I have fine, very curly hair and it leaves my hair clean, soft, and manageable, but not limp. Like it a lot!!!!!!
20 of 22 people found this review helpful. Did you?
Kathie - We're so happy to hear that you're enjoying the Cream CoWash! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Louise T.
February 22, 2021
Not what I'd hoped for.
POSTED BY:
Louise T.
February 22, 2021
I find this doesn't leave .y hair feeling clean and my hair doesn't have it's usual shine afterwards.
Louise T. - Thank you for your feedback! We're so sorry that our Cream CoWash did not work for you. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
nora M.
May 19, 2020
to heavy, felt like there was to much left after rinse
Nora - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
POSTED BY:
Zineb B.
December 25, 2019
Not really my thing
POSTED BY:
Zineb B.
December 25, 2019
I have curly hair and so I use leave in conditioner and serums, this cream co-wash doesn’t seem to wash my hair properly and keeps it greasy and flacky. The classic shampoo has better results.
Zineb - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lesley L.
July 16, 2018
Did care for it
POSTED BY:
Lesley L.
July 16, 2018
I only used it once and my hair is limp and has no shine.
Lesley - We're truly sorry that our Cream CoWash did not provide the volume and shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christine - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Cream CoWash! We look forward to the next opportunity to delight you!
POSTED BY:
Kathryn L.
September 26, 2020
I really love this stuff
POSTED BY:
Kathryn L.
September 26, 2020
I love cowash. I was using a different brand but have now switched to this. I wish it came in the travel packets.
I JUST got my order with this shampoo included....
POSTED BY:
kathy S.
May 29, 2020
and haven't had a chance to try it. It sounds like it is similar to WEN shampoo, which combines the shampoo with the conditioner for a low-sudsing shampoo. I have used WEN for years - just from time to time, usually when I'm in a hurry. I am hopeful this shampoo will be as good as WEN. Will update my review after use.
UPDATE: May 2020 - I like the Cream CoWash and it is very similar to WEN; however, WEN's has nice frangrances, and the Cream CoWash doesn't seem to have much smell. I think it would be much improved if it had a nice frangrance.
28 of 31 people found this review helpful. Did you?
This product works really well on my hair and allows me to not have to wash it for a couple extra days because of the dual shampoo and conditioner the only thing that I suggest is a different bottle it’s really hard to get it out of the bottle because it’s so thick don’t always have the extra time to Deal with this issue
I like the Cream CoWash. I do find that I can only use it once or twice a week because it does leave my hair kind of flat looking if I use it more than that. But, I like the convenience of not having to do 2 separate steps and it smells nice.
I really like how well the product works. Since I don't put product in my hair every day, I don't need a "deep clean" shampoo/conditioner. This works great! The scent, though, is not something that I really care for. It isn't "bad" or "manly" but it also doesn't make me feel like I'm treating myself to anything luxurious, if that makes sense. I like a good clean scent like the Olay body wash. Something that smells good while I'm using it but doesn't linger much afterwards. (Or maybe this product is unscented and that's just the smell of the ingredients?) I also have RA in my hands and am not able to always squeeze the bottle. I ended up switching the cap out with a pump that was on something else. Maybe that is something you could offer as an add-on purchase? Anyhow, I'll keep using it until it is gone and then I'd have to give it some thought on re-purchasing.
I've only used the product once and I love it so far. The bottle lid was almost completely off and spilled into the package sometime during shipping so I only received half a bottle. However when I contacted customer service the were quick to send a replacement. Great customer service!
I wanted to preserve my color for as long as I could, do I decided to try one of eSalons shampoos. Now I am a lazy person and like to have my shampoo and conditioner in one to save time. This stuff cleans my hair nicely, but be warned it does need t lather up. That was hard to get used to, but my hair is clean and in one easy step.
I've used this product twice now and I am inclined to not continue. After I use this product, dry and style my hair, it immediately looks like I've not washed it in days. It could be that I'm using too much but I'm not sure if that's the case as I'm certainly rinsing it out well before drying. Not loving it, but will try again (in case it's me).
Alana - We're truly sorry that our Cream CoWash did not provide perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa T.
March 1, 2021
Great in a rush
POSTED BY:
Melissa T.
March 1, 2021
I use this when I'm shorter on time as it's only one step. It's not long (< 1 day) before my hair is looking greasy again. This world be perfect for someone with thick curls, frizz or thicker hair I think.
Melissa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Cream CoWash! We truly value your feedback and look forward to hearing from you again in the future.
sonia - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Toni A.
May 23, 2019
Not my favorite
POSTED BY:
Toni A.
May 23, 2019
I stopped using shampoo years ago and switched to cowash. This product works as it says, however, using the force field hairspray, this doesn't wash it out. I still had to use shampoo.
Toni - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
tonya P.
February 26, 2019
Not my favorite
POSTED BY:
tonya P.
February 26, 2019
Shampoo is really thick and hard to get out of the bottle. I do like the clean smell.
Tonya - We're truly sorry that our Cream CoWash was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessica T.
January 23, 2019
heavy hair/ thought i still had color in my hair
POSTED BY:
Jessica T.
January 23, 2019
When I used this for the first time my hair was heavy and greasy! I absolutely cant handle that feeling. Makes me feel dirty like my hair was stuck to my head. I had my fiance checking to see if I didn't get all of it out of my hair. I jumped back in the shower and rewashed for a second time with my normal shampoo and I was fine and felt sooooo much better. I did not get the results with this product I was looking for.
UPDATE- With that being said customer service immediately reached out to me and was so helpful to get me something that will better suit me. Thanks Johny V! That is so kind I wasnt even expecting it :)
I was wondering if I was the only one having a bad experience with this cream wash, so I checked the reviews. Much to my relief, I found an exact description of my experience in several posts. It may be hair type and it could be water properties, but I couldn't stand the heavy, oily, unwashed feeling I had after using this wash. My hair looked awful. I was looking for a gently cleansing, but I had to wash my hair again with a lot of shampoo to get rid of the effects of this cream wash. My hair is fine texture and straight as can be. But it is thick and tends toward dry ends.
I was also relieved to read that I am not the only person who dislikes the new branding. I was so disappointed when the new packaging arrived and now dread seeing it. It went from spot on to looking like a really dated feminine hygiene product. If the color product wasn't so good, I would have switched.
Tamara - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan P
March 8, 2024
Creme cowash
POSTED BY:
Susan P
March 8, 2024
Really like this product. Moisturizing just enough, but not overly where hair is difficult to style.
Love this Cream Co-Wash as it makes my routine simple, however, I do not like the smell of it. The product leaves my hair clean and not too oily, so I get 2nd day hair no problem.
Angelic - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Heather B.
July 7, 2021
Eh it’s ok
POSTED BY:
Heather B.
July 7, 2021
Not bad. Not great. I honestly think it faded my hair a bit.
Heather - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Beth - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Cream CoWash! We look forward to the next opportunity to delight you!
Kristy- We’re pleased to hear that you’re enjoying the Cream CoWash! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Carey- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Marion - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Emily W.
March 8, 2021
Really wasn’t for me
POSTED BY:
Emily W.
March 8, 2021
I think it’s more for someone that has very dry hair as it made mine very greasy what might not work for me might work for someone else
Emily - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa B.
February 12, 2021
Good product
POSTED BY:
Lisa B.
February 12, 2021
I have used various cleaner-conditioners in the past. All have left my hair looking greasy and unwashed, This product does not do that. My hair looks and feels clean after use.
Lisa - We’re pleased to hear that you’re enjoying the Cream CoWash! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Grace - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
POSTED BY:
KELLY H.
November 13, 2020
I love this stuff!
POSTED BY:
KELLY H.
November 13, 2020
I use the Cream CoWash a few times a week and love how my hair feels and looks afterward. I wish it was sold in a larger sized bottle.
I use this probably once or twice a week. I love how it makes my hair feel. Although, it does tend to make my hair a bit flat so just have to remember to put a little mousse or lifter in prior to blow drying.
This left my hair soft and shiny . It smells like a summer day and a little goes along way not like normal shampoo so it might take awhile to get used too but well worth it. For such a well loved brand and product I wish the packaging was better, my only complaint 😃
For years I've had issues with shampoo – mainly that it makes my hair fall out and my colour blanche prematurely. It just wreaks havoc on my tresses, and I've tried it all; from the most gentle of formulae meant for wee babes, to tiny bottles of exclusive brands that practically had me mortgaging my house to wash my hair. None of it worked. The only things that have EVER worked have been CoWashes, but they're getting harder and harder to find...unless I don't mind circling back to that whole, "mortgaging my house" thing. Before I discovered this Cream CoWash, I was literally paying over $30 for teeny-weeny cans from a store that shall remain nameless, and they only lasted me about 2 - 3 weeks. On top of that, the scents from the overpriced stuff was overwhelming, but not eSalon! I work in the front of house of an exceptionally high-end restaurant, so having a ton of conflicting scents is VERY negative for the customer experience. This Cream CoWash has a light, lovely aroma, gets me in and out of the shower quickly, with beautiful, shiny, clean, soft hair, and COMPLETELY undamaged. And I have very thin, straight hair, but I still have loads of volume. It's honestly nothing short of miraculous, especially for the tiny price, fast shipping, and – I know this might not matter to some people, but *I* loved it – the GORGEOUS presentation! When you receive your order, you get these beautifully presented, soft, translucent plastic bags sealed with little stickers, all tucked sweetly inside a nicely printed box. Maybe it's because I work in an environment where "you eat with your eyes first," is a mantra, it was love at first sight. It was like getting little gift bags of presents for my hair! And gifts they've been. I also got the Tint Rinse to preserve my aubergine auburn, and it has all been so perfect. My only regret has been that I only bought one bottle of the CoWash...a regret I'm about to rectify RIGHT NOW!
I only gave it 4 out of 5 because the plastic bottle is so hard I can’t squeeze the product out of it. My hair looks great- color lasts longer and my frizz is reduced.
Really great all in one shampoo and conditioner. Only thing wrong is the packaging. It's so hard to squeeze the bottle and get the shampoo out. With the pumps you never got too much. Please go back to the pump dispensers.
I’ve used this product about a year, and it has totally changed the texture. When I get my hair cut my hairdresser always comments that I have the kind of hair people would kill for. It wasn’t that way before I used this product. It took a while for the overall texture to change but it’s like I have a new head of hair.
My only complaint is the rebranding if the products. The new names, etc, took all of the fun out of brand. “Duo it all” is inspiring. “Cream co-wash” sounds like a chore. I used to be excited when the eSalon box arrived because of the sense of whimsy. Now I just open the mailbox and think, “my chores have arrived.”
36 of 38 people found this review helpful. Did you?
I would normally never think of using a 2 in 1 product. My hair is fairly long and thick and straight as a board. Most 2 in 1's leave it feeling unwashed, dried out, and a tangled up mess. But this co wash product does none of the above. It is very thick so not easy to get out of the bottle, and it does not lather. But my hair felt so soft and clean with our feeling weighed down. The scent is just ok. But the products hits an 8 out of 10 for me!!!
26 of 27 people found this review helpful. Did you?
The plus - this is the first shampoo + conditioning product that actually replaces my conditioner. My hair is just as soft and manageable afterward as if I had used a separate conditioner.
The minus - both bottles I've ordered have sprung big leaks through the caps during shipping.
I like to use it when I'm in a rush & don't want to take the time to use shampoo & then a conditioner. My only complaint is that it doesn't come w/a pump. I had to take one off of one of my other bottles. Maybe eSalon should consider including one w/this product in the future.
It is so thick I could not get it to flow out of the container. Added water to the small space in the container and tried to mix it to thin it. It does clean nicely.
This is really good for quickly cleaning hair and it does leave it nice and soft and manageable. The one star off is because I really dislike the smell, reminds me of a floral aromatherapy oil that got opened once and then never used again. Unfortunately, it is probably a functional part of the product, not just a scent.
I love how this product makes my hair look- soft, moisturized, not frizzy! But the bottle is so stiff and the product so thick that I cannot get it out of the bottle!
I hope it gets a new bottle soon!
Works well with low flow shower heads as the low sudsing formula and 2 in 1 product reduces the need for lots of water for rinsing. Hair is clean but not as clean as shampoo and conditioner. I have to wash my hair more frequently if I just used this product. It would be good for summers and pool use when hair washing is done more frequently.
I liked the product overall. It cleaned my hair well. On the ends I added some Aragon oil and used the perfect sto hair styling lotion. My only complaint is the scent. It smells really medicinal. It would have gotten a 5 otherwise. Also I'm a person who has red hair and only needs to wash my hair every 5-7 days.
First, you have to get used to the low-foaming properties, after a lifetime of expecting lots of suds, I liked the way it didn't strip my hair of beneficial oils. Great product.
The first day I used this cleansing cream, I was really pleased at how manageable and smooth it made my hair. I used it again the second day, but began to feel that my scalp did not feel like it got clean. I will use it from time to time between shampoos as a moisturizing shampoo/conditioner, but not everyday. For someone who has dry hair it might be fine. If you tend to have oily hair, you won't feel like it cleans your scalp well enough.
A little hard to get used to the concept of cleaning and conditioning with the same product. My hair is so much healthier since I have added this to my regimen. I use it twice a week. I have very long hair and one bottle lasts 6-7 weeks.
I ordered this originally to give it try, but I wasn’t happy at all. I didn’t noticed any changes in my hair. It actually felt drier. Then I forgot to remove it on my next order so I end up with a 2nd bottle that I didn’t want in the first place. My second issue with this is the bottle, I have osteoarthritis in my hands. This is the most difficult bottle to squeeze when you have a problem with your hands. I’m happy with my color and shine silk…not this shampoo/conditioner.
AnaMarie - We're truly sorry that our Cream CoWash did not provide results or packaging that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Staci A.
November 6, 2023
So So
POSTED BY:
Staci A.
November 6, 2023
This product does not lather like a shampoo which takes some getting used to. My hair is fine and limp so this product makes my hair silky but limp.
Staci - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Kenna W.
September 10, 2023
Too clean
POSTED BY:
Kenna W.
September 10, 2023
It is a good cleanser, but most Cowashes I've tried don't leave my hair squeaky clean, which to me is an indicator that my hair is stripped of moisture. I will use it, but also use a conditioner after, which sort of defeats the purpose!!
Kenna - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deb M.
May 6, 2023
Not for me
POSTED BY:
Deb M.
May 6, 2023
I’ve all of the other shampoo and conditioners but I didn’t like this one at all. No larger and my hair felt limp after it dried. Won’t be repurchasing this.
Krista - We’re truly sorry that our Cream Co-Wash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We take our Satisfaction Guarantee seriously, so please check your email for next steps on how we can resolve this for you! We appreciate you reaching out.
POSTED BY:
Donella W.
February 2, 2023
Doesn’t cleanse
POSTED BY:
Donella W.
February 2, 2023
Disappointed. Leaves my hair even more greasy. Better off not washing my hair.
Donella - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katherine B.
December 28, 2022
Not for me
POSTED BY:
Katherine B.
December 28, 2022
This seems like a nice product, but it didn’t work for me. I have very thick, long, dry hair so I normally wash it twice a week. I thought this might be good in Winter when dry air makes my hair worse, but while the length of my hair felt good, the roots & scalp felt (&looked) dirty. I followed directions & tried it twice (2 weeks apart). For someone who washes their hair more frequently, it might work well.
Katherine - It truly saddens us to hear that our Cream CoWash did not provide the results that you expected. We have gone ahead and reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Em B
November 4, 2022
Unsure about this
POSTED BY:
Em B
November 4, 2022
Not entirely sure if this actually gets your hair clean. Very unsure about how greasy it seems to leave hair.
Em - We apologize that our Cream Co-Wash did not give you the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Gloria - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with this shampoo is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo its suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Assunta D.
August 29, 2022
Very disappointed ☹️
POSTED BY:
Assunta D.
August 29, 2022
The shampoo and conditioner just doesn’t lather up. It has a nice scent but didn’t work out for me.
Assunta - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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