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I tried this three times, every time my hair was very frizzy. (I have curly hair.) I checked the ingredients and the next ingredient behind water is alcohol. Very disappointed in eSalon marketing and selling this product..
Hello Martha - We are so sorry to hear that the Cream CoWash made your hair very frizzy and that you aren't a fan of the product's ingredients. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Heather A.
August 1, 2022
Just ok
POSTED BY:
Heather A.
August 1, 2022
I like this cowash but it seems unnecessary with what i already have. But im sure it is an excellent product and smells good.
This does a good job as far as a cowash goes. I guess I am just not crazy about the cowash idea. I don't feel like my hair or scalp are as clean as I like.
Hello Randi - We're so sorry to hear that you aren't a fan of co-washes. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Imelda P.
June 30, 2022
Doesn’t do anything
POSTED BY:
Imelda P.
June 30, 2022
This doesn’t do anything in my hair especially e- salon’s colour set had made my hair brittle and very dry therefore this has no effect on my hair whatsoever. Very disappointed. It also doesn’t smell of anything.
Hi Imelda! Thanks for sharing your feedback about the Cream CoWash. We are sorry to hear about your personal experience, and we'd love to make things rigth. Please check your emails, we've just contacted you.
POSTED BY:
Amy B.
May 12, 2022
Not for me
POSTED BY:
Amy B.
May 12, 2022
Didn’t get on with this at all. My hair didn’t feel clean, and it had the tendency to form heavy clumps and look greasy. I have quite thick, wavy hair. I’m afraid this won’t be staying…
Hi Amy! We are sorry to hear that the Cream Co Wash didn't meet your expectations. We have just contacted you via email, to help you further.
POSTED BY:
Fiona A.
May 11, 2022
Disappointing
POSTED BY:
Fiona A.
May 11, 2022
I was really looking forward to trying this, but I was really disappointed. I found this shampoo really difficult to get a lather with. I dont have really long hair, but it still took about one third of the bottle to get a lather going. Sorry about the negativity with this one, but the other e-salon shampoos are much better.
Hi Fiona! Thank you for sharing your feedback with us. We are truly sorry to hear that the Cream CoWash didn't meet your expectations. Please check your email, we've just contacted you to help you further.
POSTED BY:
Elodie L.
May 11, 2022
Not a fan
POSTED BY:
Elodie L.
May 11, 2022
I found the texture of this product unpleasant. It makes the hair feel quite greasy. Won’t buy this again.
Hi Elodie! Thank you for contacting us. We are sorry to hear that you are not happy with the Cream CoWash. Please check your email, we've just contacted you to help you further.
POSTED BY:
Julie M.
April 14, 2022
Not good in any way
POSTED BY:
Julie M.
April 14, 2022
My hair felt horrible and looked horrible after I used this.
Julie - We're truly sorry that our Cream CoWash was not what you expected! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Victoria
January 28, 2022
Didn't work for me at all
POSTED BY:
Victoria
January 28, 2022
It didn't work for me at all, I tried to offer my husband to use it. He didn't like that either. I wouldn't recommend it.
Victoria - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jermaine F.
December 14, 2021
I'm sure this great for others
POSTED BY:
Jermaine F.
December 14, 2021
I'm sure this is a great product but I just makes my hair greasy, so have given it to my sister.
Jermaine F. -Thank you for sharing your feedback with us! We apologize for the disappointing experience you have had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Delfina S.
December 12, 2021
Cream wash
POSTED BY:
Delfina S.
December 12, 2021
Isn’t working for my greying very thin hair. Too heavy.
Delfina - We're truly sorry that our Cream CoWash was too heavy for your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nancy - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Tracy D.
November 13, 2021
Just OK
POSTED BY:
Tracy D.
November 13, 2021
3B/3C curly dry scalp, dry hair gal here. This is ok. I've co-washed for years. Tried this to see if it would beat out the cheap (and I mean cheap) condish I used for years to co-wash. I found it really didn't. It didn't seem any worse but I was hoping it would add more shine and softness than the cheap stuff which it didn't. No hard feelings - just won't reorder.
Tracy - We're truly sorry that our Cream CoWash did not provide results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Katalin F.
October 18, 2021
Disappointed on the cream cowash
POSTED BY:
Katalin F.
October 18, 2021
It made my hair flat, I have lots of hair! I had to rewash my hair after two days.
Katalin F. - Thank you for your feedback. We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Donna A.
September 21, 2021
Might just be me but ..
POSTED BY:
Donna A.
September 21, 2021
Really did not like this product. Not sure if it's supposed to foam or not, didn't feel clean afterwards. Will not be purchasing again.
Donna - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
ashley R.
September 17, 2021
Hair feels dry
POSTED BY:
ashley R.
September 17, 2021
This product left my hair feeling very dry and straw like I will not buy again. I will keep using whole blends which leaves my hair very soft.
Ashely - We're truly sorry that our Cream CoWash did not provide the moisture and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sue A.
September 9, 2021
Cream cowash
POSTED BY:
Sue A.
September 9, 2021
I really didn’t care for it . Used 2-3 times, hair just didn’t feel clean. No suds at all. Will not be buying anymore.
Sue - We're truly sorry that our Cream CoWash did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Roxanne C.
September 9, 2021
Not for me
POSTED BY:
Roxanne C.
September 9, 2021
I have tried this CoWash many times since purchasing and really wanted to like it but every time it left my short hair feeling weighted down and greasy, definitely not clean. My hair tends to frizz without conditioner so thought this would be the perfect solution but it wasn't. No sudsing at all and felt like washing with conditioner only. Sorry but this product was not for me and will stick with a shampoo and conditioner combo.
Roxanne - We're truly sorry that our Cream CoWash did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Samantha K.
August 30, 2021
Not what I expected
POSTED BY:
Samantha K.
August 30, 2021
I washed my hair with this for the first time today. It does not suit my hair. It didn’t lather up or feel like it was cleaning my hair at all. In fact it just felt like a conditioner. I had to switch and wash my hair with my regular shampoo. It’s a real shame because I have liked the quality and performance of the other hair products I have tried alongside my hair colour.
Samantha K. - Thank you for your feedback. We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Nikki S.
August 24, 2021
Nope
POSTED BY:
Nikki S.
August 24, 2021
Barely cleansed my hair at all. I washed my hair with regular shampoo and conditioner after using this product. There is no way I could go a couple days without washing my hair if this product is all I used.
Nikki - We're truly sorry that our Cream CoWash did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Rachele - We're truly sorry that our Cream CoWash did not provide the mositure that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Betty M.
July 25, 2021
nice product
POSTED BY:
Betty M.
July 25, 2021
dont like the smell or the way if left my hair feeling, but i have very dry hair may work awesome for others.
Betty - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Julie T.
July 23, 2021
Shampoo
POSTED BY:
Julie T.
July 23, 2021
Far too oily .... love the smell sadly it can't compensate the amount of oil ... perfect for someone with dry damaged hair at a guess
Julie T. - Thank you for your feedback! We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Katy S.
July 11, 2021
Not the best
POSTED BY:
Katy S.
July 11, 2021
I wanted to love this so much, but it just doesn't feel as good as other products out there. I forgot to remove it from my autoship so will be giving away my second as I just won't use it. Really disappointed
Katy S.- We appreciate your feedback here at eSalon! We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Adrian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Monica S.- Thank you for your feedback. We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Karen H.
May 11, 2021
Excellent on difficult curly hair but not sufficiently cleansing for me.
POSTED BY:
Karen H.
May 11, 2021
My daughter absolutely loves this product as she has course curly hair. She said it was the best co-wash she has used. It definitely isn't a product for straight hair though.
Karen H.- Thank you for your feedback. We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Megan N.
April 22, 2021
Not for me
POSTED BY:
Megan N.
April 22, 2021
I've never had luck with 2-in-1 bottles, so maybe that's why this didn't work for me. It was too lightweight..I prefer a heavy conditioner to protect my hair from getting split ends (from heat)
Megan -We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Angela H.
April 5, 2021
Unpleasant smell
POSTED BY:
Angela H.
April 5, 2021
This cleans and conditions like it says however the smell is very medicine like.
Angela - We're truly sorry that our Cream CoWash did not provide aroma that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole H.
April 3, 2021
Not great
POSTED BY:
Nicole H.
April 3, 2021
You need to use alot to get it to lather. Leaves my hair a bit heavy
Nicole - We're truly sorry that our Cream CoWash did not provide the results and application that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kylie C.
March 19, 2021
Didn’t work well for me
POSTED BY:
Kylie C.
March 19, 2021
Probably just my hair type but it seemed to flatten my curl. Cleaned hair well and had a nice consistency though. Just not for me.
Kylie C.- Thank you for your feedback. We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
whitney Y.
March 8, 2021
Really wanted to love this!
POSTED BY:
whitney Y.
March 8, 2021
So honestly this is not for me. Tried in twice to be sure. I really wanted to love it. I do love the smell, and the premise behind this. However,my hair,even though it’s on the dry side, Hates this stuff. It feels dirty by the time it’s dry, my scalp itches also. Yes, I rinsed the Heck outta my hair, no residue left on that way. It just doesn’t work for me. I love every other product I’ve used, just not this one. Thanks anyway eSalon!
Whitney - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria D.
February 26, 2021
Hair
POSTED BY:
Maria D.
February 26, 2021
It left hair alittle more moisture and very different. Either I have to get use to it or maybe try it when summer gets here. I will do that.
Jackie - We're truly sorry that our Cream CoWah did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jordan G.
February 15, 2021
Not a significant enough difference
POSTED BY:
Jordan G.
February 15, 2021
I really didn't see much of a difference between rinsing with water and using the product
Jordan - We're truly sorry that our Cream CoWash did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sharon S.
February 13, 2021
Just okay for my hair
POSTED BY:
Sharon S.
February 13, 2021
I use Shampoo & Conditioner each time I wash my hair. This was okay to use once in a while but not often for my hair.
Sharon - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Candace S.
February 11, 2021
Not so great
POSTED BY:
Candace S.
February 11, 2021
No lather whatsoever! Please do not include on my future shipments
Candace - We're truly sorry that our Cream CoWash did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
valerie T.
February 10, 2021
Product didn’t work.
POSTED BY:
valerie T.
February 10, 2021
This product was a complete waste of money. It did not reduce my color buildup at all.
Valerie - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan M.
February 9, 2021
Directions on bottle not legible
POSTED BY:
Susan M.
February 9, 2021
Give me a break with the label! And don’t even think about blaming my vision!!! Useless to me if I can’t find out how to use it.
Susan - We're truly sorry that the instructions on our Cream CoWash were illegible. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Beth - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
Ashly - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
POSTED BY:
Anna V.
January 20, 2021
Not happy
POSTED BY:
Anna V.
January 20, 2021
Usually love shampoos and conditioners here but this one left heavy residue on my hair.
Unfortunately a no for me.
Anna- We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Katarzyna O.
January 11, 2021
Poor quality
POSTED BY:
Katarzyna O.
January 11, 2021
It isn't what l expected. Hair dont feel clean but greasy
Katarzyna - Thank you for your feedback. We are sorry that our Cream CoWash didn't provide you with the desired result. We have reached out to you via email to discuss this matter further, and we hope we can find a product that better suits your needs!
POSTED BY:
Linda M.
December 30, 2020
Cleanser/conditioner
POSTED BY:
Linda M.
December 30, 2020
I liked it the first time I used it. But after using it 4 or 5 times, it seemed to strip the hair. I actually think it damaged my hair, and asked to return it. (Actually, the customer service rep told me it wasn’t necessary to return it. She simply issued a credit of the $6 promo purchase price, which offset my next order in December.
Linda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Donna C.
December 24, 2020
My hair feels like straw!
POSTED BY:
Donna C.
December 24, 2020
After using this product my hair was very dry. Disappointed :(
Donna- We're truly sorry that our Cream CoWash left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
morag F.
December 10, 2020
Shampoo not for me
POSTED BY:
morag F.
December 10, 2020
This is the first product I've bought from eSalon that did not leave great results my hair looked very flat . Maybe because it's a shampoo and conditioner in one and not best for my hair but probably a good product as all else I've tried yes 10 out of 10
Morag - We're truly sorry that you are not satisfied with the results of our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Jennifer R.
November 30, 2020
Love the CoWash, but...
POSTED BY:
Jennifer R.
November 30, 2020
The product works as advertised, but I HATE the smell! It reminds me of getting a permanent years ago- which is why I never got another one.
Jennifer- We’re truly sorry that our Cream CoWash's fragrance did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Cindy S.
November 21, 2020
Not for me
POSTED BY:
Cindy S.
November 21, 2020
This doesn't clean enough to work as a shampoo or condition enough to work as a conditioner for me. It might work if you had very dry hair.
Cindy- We're truly sorry that our Cream CoWash did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Judy M.
October 22, 2020
Weighed hair down
POSTED BY:
Judy M.
October 22, 2020
I like the fact that this is one step but the product seemed to weigh my hair down and make it look dirty rather than light and fresh. I wouldn’t buy it again.
Judy- We're truly sorry that our Cream CoWash did not provide the light texture and fresh results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Casi M.
October 13, 2020
Not the best
POSTED BY:
Casi M.
October 13, 2020
I have wavy/curly hair and love a good co-wash. This wasn’t the worst one I’ve tried,but I won’t repurchase. It did an adequate job of cleaning my hair, but it was not very moisturizing. It also took a ton of product to get the job done. I will probably only get 5-6 uses out of the bottle.
Casi - We're truly sorry that our Cream CoWash did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura B.
October 12, 2020
Not nourishing enough
POSTED BY:
Laura B.
October 12, 2020
I have very long hair and loved the Colour Care Shampoo + Conditioner, so was pleased to see the CoWash, imagining it to be the best of both. Unfortunately no. It didn't lather, my hair didn't feel much cleansed and was dry and difficult to comb and detangle afterwards. Sorry, I don't recommend.
Laura B. - We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Mary W.
October 3, 2020
I prefer separate shampoo and conditioner
POSTED BY:
Mary W.
October 3, 2020
I did not feel that this gave the same effect as a separate conditioner.
Mary W. - We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Tiffany L.
September 28, 2020
Not my fave
POSTED BY:
Tiffany L.
September 28, 2020
I usually have to do multiple shampoo's with this one b/c it doesn't cover all my hair well or remove oily scalp and it doesn't lather hardly at all. I'm going to order the original shampoo to get that back.
Tiffany - We're truly sorry that our Cream CoWash did not provide the cleansing and lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth L.
September 19, 2020
Nice product but poor value
POSTED BY:
Elizabeth L.
September 19, 2020
I really like this product however I have to use a ton of it. I have shoulder length, really thick hair and have to use at least a quarter cup to get it distributed evenly. One bottle only lasts a few washings.
Elizabeth- We're truly sorry that our Cream CoWash did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tina S.
August 27, 2020
Heavy
POSTED BY:
Tina S.
August 27, 2020
Not impressed. At all. Made my hair feel heavy. By the end of the day it looked oily too. I would not get this again. Wasted money.
Tina - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia K.
August 26, 2020
Flatten my curls and hair without volume
POSTED BY:
Patricia K.
August 26, 2020
Although this is a nice product and I am glad I tried it, it is not for me and it may work better in people who has a lot of hair which is not my case. My hair is thin and after using the product, it gets flat without any volume whatsoever, and my curls are not even there. I think I will stick to Wen in this case.
Patricia- We’re truly sorry that our Cream CoWash did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle M.
July 26, 2020
Not for me
POSTED BY:
Michelle M.
July 26, 2020
I had to wash my hair too often with this because it made my scalp greasy.
Michelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kimberly M.
July 20, 2020
I like the idea but ....
POSTED BY:
Kimberly M.
July 20, 2020
I love the idea of using one product to clean and condition at the same time. I have used Cream CoWash 3 times and followed the directions on the bottle (Mind you the instructions are SO SMALL that I had to take a picture of the bottle and increase the size in order to even read how to use the product!!) but each time I felt like my hair was heavy and dirty within just a couple of days. I generally go 5 - 6 days between washing and with the CoWash I can go 3 at the max!! I am disappointed but also understand that not every product works for every hair type :)
Kimberly - We're truly sorry that our Cream CoWash did not provide the cleansing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy.
June 14, 2020
It left my hair feeling greasy.
POSTED BY:
Amy.
June 14, 2020
I really wanted to love this as my hair usually more manageable with a co wash but unfortunately this left my hair feeling greasy the next day.
Amy - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Liz D.
June 3, 2020
Heavy
POSTED BY:
Liz D.
June 3, 2020
Good for an occasional wash, but every day this gets heavy for my hair and it can look greasy. I have very fine hair, but lots of it, with some natural wave.
Liz- We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Samantha - We're truly sorry that our Cream CoWash did not provide exactly you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy H.
May 28, 2020
Moisture
POSTED BY:
Kathy H.
May 28, 2020
This doesn’t lather well, so it’s harder to work through my hair. It does work well though, and leaves my hair well moisturized and soft.
Kathy- We're truly sorry that our Cream CoWash did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Betty S.
May 21, 2020
BJS
POSTED BY:
Betty S.
May 21, 2020
left my hair feeling heavy & greasy, didn't like this product
Betty - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Francine H. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
FRANCES N.
April 17, 2020
Sorry - not for me
POSTED BY:
FRANCES N.
April 17, 2020
This left my hair very very greasy - I used it twice thinking maybe I’d used it incorrectly but not good at all. Won’t be using again and definitely wasted my money on this.
FRANCES N. - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We value every client, and look forward to providing you with a solution. Keep an eye on your inbox for more details.
IVONNE P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Luna C.
February 16, 2020
Not for me - makes my hair greasy
POSTED BY:
Luna C.
February 16, 2020
I wanted to try the CoWash because I love the custom colour set and also the highlights, so I trusted eSalon with this product, too. I have to say that after trying it twice, I really don't like how greasy my hair feels and dry at the same time... I don't know how to explain it! I'm definitely not going to buy it again, too bad because it wasn't cheap.
Luna - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda H.
January 17, 2020
Very disappointed.
POSTED BY:
Linda H.
January 17, 2020
Ordered this to try and my hair felt like I hadn't showered in 3 days! Used it 4 mornings in a row then threw it in the trash. Please, if you're gonna sell something like this you've gotta put less conditioner in it. My hair was flat and felt greasy.
Linda - We're truly sorry that our Cream CoWash left your hair flat and greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
lynn. M Burkard
January 10, 2020
Good product for my friend .
POSTED BY:
lynn. M Burkard
January 10, 2020
This particular product was a little too heavy for my hair but I gave it to my best friend and he loves it.
Lynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Louise
December 17, 2019
Left my hair greasy!
POSTED BY:
Louise
December 17, 2019
I was rather disappointed with this shampoo, I expected it to clean my hair and moisturise it. Instead I found that it left it greasy on my scalp even when I used loads and repeated.
I go swim and use the sauna so wanted to use something that would be more moisturing.
I thought that this be great as I am growing my hair for a cancer wig charity and thought it would keep my hair in good condition.
So I am left to conclude that If you have dry hair After using more harsh products it would be perfect.
Just not beneficial for myself.
Louise - We're truly sorry that our Cream CoWash did not provide the result you expected. We have emailed you, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gene C.
December 7, 2019
Sorry I hated this
POSTED BY:
Gene C.
December 7, 2019
I decided to give this a go as I really like the shampoo and conditioner I ordered before. Wha5 a mistake! That stuff is horrid. Really unpleasant texture. I ended up binning it. What a waste!
Gene C. - We're truly sorry that our Cream CoWash did not provide the aspect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. Your eSalon Team
POSTED BY:
Ellen K.
November 28, 2019
Works OK
POSTED BY:
Ellen K.
November 28, 2019
This works really well for a combo shampoo/conditioner. But it does not moisturize your hair. It leaves me wanting & wishing I had ordered the conditioner as a separate product 🙁
Ellen K. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedy this situation. Keep an eye on your inbox for more details.
POSTED BY:
Jackie J.
November 21, 2019
shampoo
POSTED BY:
Jackie J.
November 21, 2019
this item is ok but does not seem to be any better than other shampoos that are made for colour treated hair
Jackie - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melody S.
October 30, 2019
Combine cleaning
POSTED BY:
Melody S.
October 30, 2019
This product is not as good as the first color cream combo I received.
Melody - We're truly sorry that our Cream CoWash did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Tammie - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Susan S.
October 15, 2019
Very thick, no lather
POSTED BY:
Susan S.
October 15, 2019
Too thick for my hair, it doesnt lather, hair feels like product left in, & not rinsing out. Like regular shampoo, rinse that comes in color kit.
Susan - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Virginia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Grace B.
September 12, 2019
Cream Shampoo okay but not great
POSTED BY:
Grace B.
September 12, 2019
When I poured a quarter size portion on the top my head I discovered I needed to add another portion to the
back of my head. The shampoo cleans okay and does make my hair soft. However, I found my hair feels greasy within a few hours.
Grace - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tina J.
August 17, 2019
Not a fan
POSTED BY:
Tina J.
August 17, 2019
It seemed more a conditioner, not much ‘suds’. Not a fan of the smell either. One of the very few products I haven’t cared for.
Tina - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bobbi
June 24, 2019
Not my thing
POSTED BY:
Bobbi
June 24, 2019
This combined wash and conditioner made my hair to heavy and looked greasy. I did not like using the CoWash.
Bobbi - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mandy T.
June 13, 2019
I don’t care for the scent
POSTED BY:
Mandy T.
June 13, 2019
This CoWash works ok but this is the 3rd product that I won’t order again because I don’t care for the scent.
Mandy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Janice K.
June 3, 2019
Tried this on a recommendation. Shampoo & Conditioner in ONE.
POSTED BY:
Janice K.
June 3, 2019
I love the Esalon. However, this product is not for me. It doesn't lather well and leaves my hair feeling weighted down. Additionally, there is a residue left on my fixtures (sink, and/or tub-shower. Don't like that!) Not the fresh feel I like. It may work for others... I prefer the Classic Shampoo.
Janice - We're truly sorry that our Cream CoWash did not provide the experience you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jesica R.
May 29, 2019
Doesn't wash
POSTED BY:
Jesica R.
May 29, 2019
Waste of money. Hair is noticably still dirty after using. Have to use dry shampoo as if didn't wash it at all. Might still try and use it as conditioner after washing with regular shampoo.
Jesica - We're truly sorry that our Cream CoWash did not provide the cleansing quality you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda O.
May 26, 2019
This was okay
POSTED BY:
Linda O.
May 26, 2019
This was just okay for me. I felt like I was using conditioner to wash my hair with.
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shari H.
May 12, 2019
Tried the simple fix
POSTED BY:
Shari H.
May 12, 2019
The combo does not perform like the two separate products I have always used. It leaves my hair feeling stiff. I am also unhappy with the new packaging in the last year. Product is hard to squeeze out. Please return to prior packaging.
Shari - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia N.
May 9, 2019
Didn't work.
POSTED BY:
Patricia N.
May 9, 2019
I use a phosphate free shampoo and conditioner. My hair felt dirty.
Patricia - We're truly sorry that our Duo It All did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Joyce R.
April 22, 2019
Not for me. I like the shampoo better
POSTED BY:
Joyce R.
April 22, 2019
For my hair this shampoo/conditioner combo was ok the first day but by the second day my hair felt greasy.
Joyce - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Nichole G.
April 22, 2019
Did not clean!
POSTED BY:
Nichole G.
April 22, 2019
I tried to use this twice to wash my hair. It did not work left my hair greasy and stiff. Do not recommend.
Nichole - Thank you for your feedback. We apologize for the disappointing experience you had with Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Nathalie K.
April 16, 2019
Expected!
POSTED BY:
Nathalie K.
April 16, 2019
Did the job! I've found better quality co-wash. But still decent product.
Nathalie - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Susan P.
April 10, 2019
Color Care Cleansing Cream
POSTED BY:
Susan P.
April 10, 2019
I was not happy with this but I’m not usually a fan of 2 in 1 products anyway.
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Darcy E.
March 29, 2019
Just ok
POSTED BY:
Darcy E.
March 29, 2019
Nothing to brag about. Doesn't get my hair clean and my fine hair feels a little weighted down after use. Maybe good for others, but I'm not a fan.
Darcy- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Connie E.
March 27, 2019
Not For Me.....
POSTED BY:
Connie E.
March 27, 2019
I'll have to give it another try, but it left my hair feeling greasy. I have dry hair so this was new to me! I had rinsed the product as directed. Might just be me, but I'll stick with the shampoo and conditioner duo.
Connie - We're truly sorry that our Duo It All left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Donna M.
March 25, 2019
Cowash
POSTED BY:
Donna M.
March 25, 2019
Takes a bit more then used to using to wash hair but it does leave it soft
Donna- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Nina M.
March 23, 2019
Not sure what this does
POSTED BY:
Nina M.
March 23, 2019
It does not foam, as a cleaner and I really see no improvement for fading of the color.
Nina - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth T.
March 21, 2019
Not very nice
POSTED BY:
Beth T.
March 21, 2019
This was really sticky, didn’t wash out well and left my hair feeling like it still had product in it. Would not recommend.
Beth - We're truly sorry that our Duo It All felt really sticky and didn't wash out well. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mitra S.
March 14, 2019
I could not rinse it off well. Very sticky!
POSTED BY:
Mitra S.
March 14, 2019
I could not rinse it off well. Very sticky!
I also think they have to redesign the bottle since it is hard to squeeze and get out the shampoo. I k now it is cheaper design but it does not work well.
The formula should be more runny to be able to get it out of the bottle and use it on hair.
Mitra- Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Donna O.
March 7, 2019
roots still looked grease.
POSTED BY:
Donna O.
March 7, 2019
I did not like the smell of the product. But my biggest problem was that my roots still looked grease afterwards like it was never washed. The softness of my ends was nice afterwards. i would not order this product again.
Donna - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debra H.
March 5, 2019
cream cowash
POSTED BY:
Debra H.
March 5, 2019
Did not leave my hair looking clean. I thought it make my hair look greasy or unclean.
Debra - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Joan - We're truly sorry that our Cream CoWash did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
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