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Karen - We're truly sorry that our Cream CoWash did not give you softer hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sally J.
February 5, 2019
OK but....
POSTED BY:
Sally J.
February 5, 2019
Not a lover of this. It's OK for a rush but as a general rule this is not for me. Disappointed
Sally - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sherri Z.
January 23, 2019
Different
POSTED BY:
Sherri Z.
January 23, 2019
I like the shampoo and conditioner separately much better than cowash . Cowash end result is the same as separate, however going on it feels heavy, greasy and hard to suds.
Sherri - We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Candace E.
January 9, 2019
Average
POSTED BY:
Candace E.
January 9, 2019
The color care cleansing cream is okay, tends to leave my hair flat and a bit oily by the next day.
Candace - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dawn P.
January 9, 2019
my hair felt like wax was on it.
POSTED BY:
Dawn P.
January 9, 2019
I tried the product 2 times each time it left my hair heavy. Even while drying my hair my hands felt like a filmy wax coming off from my hair. Sorry, but really isn't good.
Dawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Rebecca T.
December 30, 2018
Confussed
POSTED BY:
Rebecca T.
December 30, 2018
Haven’t quite figured out how to us. At times too much and at other times not enough totally confusing to me.
Rebecca - We're truly sorry that our Cream CoWash has provided inconsistent results for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jina A.
December 18, 2018
Duo nothing
POSTED BY:
Jina A.
December 18, 2018
I found this product to be not quite a shampoo nor a conditioner to the extent that I expected, didn’t give a clean feeling, more of an over conditioned feel making my hair a bit limp after using
Jina - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Shannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen A.
December 7, 2018
Not a fan
POSTED BY:
Karen A.
December 7, 2018
I'm not a fan of the Cream CoWash. Was hoping this would help my frizzy hair but my hair is oily the next day and I still have frizzy hair the day of use.
Karen - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Annie C.
November 19, 2018
Product was good for color treated hair
POSTED BY:
Annie C.
November 19, 2018
I would have given 4 stars but the packaging was not good. The bottle cap was not tight and the Cream CoWash leaked out. Fortunately the bottle was in a separate bag so the mess was contained.
Annie - We're truly sorry that our Cream CoWash arrived damaged! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jeanne C.
November 14, 2018
Co Wash not so much
POSTED BY:
Jeanne C.
November 14, 2018
Usually I wash to refresh the smell of my hair. Some products are a magnet for adsorbing odor from an environment of say... a hospital, not to mention the fear of germs. I didn’t care for the results of this product just on cleanliness.
Jeanne - We're truly sorry that our Cream CoWash did not provide the cleanliness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura G.
November 4, 2018
Not for me
POSTED BY:
Laura G.
November 4, 2018
DUO IT ALL left my hair felt heavy, greasy and weighted-down. It felt like I hadn’t showered in two weeks, I got back in the shower and ended up having to scrub my hair with a deep cleansing shampoo , I went back to regular shampoo and conditioner
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Irish Princess
November 2, 2018
Too hard to rinse
POSTED BY:
Irish Princess
November 2, 2018
Same problem across most of the e-salon products. Impossible to rinse without baking soda. Disappointed in this one for sure.
Irish Princess - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Naomi L.
October 27, 2018
conditions nice - smells awful
POSTED BY:
Naomi L.
October 27, 2018
Well - I never felt anything so quickly sleek out my hair. It went smooth and silky immediately - didnt really feel like I washed it - but totally conditioned. The smell was horrific - I did have to use a better smelling shampoo to combat the scent. I give it an A for conditioning - a C for washing and an F- for the smell!
Naomi - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Daneil C.
October 22, 2018
Great if your in a rush
POSTED BY:
Daneil C.
October 22, 2018
It works if you are in a rush but I like more moisturer.
Daneil - Thank you for your feedback. We value your feedback, and truly appreciate you reaching out. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jessica S.
October 16, 2018
Weighed down my hair
POSTED BY:
Jessica S.
October 16, 2018
I'm a big fan of cowash and have used other brands before with good results. This one was unfortunately a miss. The formula was so thick, it was difficult to squeeze out of the bottle. It left my hair feeling greasy and weighed down, not clean.
Jessica - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Jean C.
October 14, 2018
Not great for fine hair
POSTED BY:
Jean C.
October 14, 2018
Very heavy for fine hair. My hair looks greasy when I use this.
Jean - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Paula P.
September 28, 2018
Two in one
POSTED BY:
Paula P.
September 28, 2018
This does clean my hair and appears to keep colour, on the negative it is very heavy in my hair which feels greasy after just one day.
Paula - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debra P.
September 18, 2018
My hair just doesn't seem clean.
POSTED BY:
Debra P.
September 18, 2018
It takes too much product to feel like I'm cleaning my hair and even then it does not feel like it stays clean for very long. It's very thick and hard to get from the bottle. Also the cap was not tight and it was leaking everywhere when I received it. I like to idea, it just does not work for me.
Debra - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Evelyn D.
September 13, 2018
Dissapointed
POSTED BY:
Evelyn D.
September 13, 2018
I have nappy frizzy hair as it is and this shampoo made it worse. It looked dull and felt like a broomstick.
Evelyn - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karma M.
August 22, 2018
Ok....
POSTED BY:
Karma M.
August 22, 2018
This is an odd product as it does not foam like regular shampoo. It's like putting conditioner in your hair and then hoping you manage to rinse it all out. While my hair looks clean; my scalp doesn't feel totally clean. I'll use this until it's gone but don't think I will be reordering it.....
Karma - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Peggy P.
August 13, 2018
cowash
POSTED BY:
Peggy P.
August 13, 2018
too heavy for fine thin hair such as mine. made my hair really flat and no volume.
Peggy - We're truly sorry that our Cream CoWash did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Joy F.
August 2, 2018
Not foamy
POSTED BY:
Joy F.
August 2, 2018
I like the smell, but there is no foam, and no "clean" feeling of after rinsing. I will not re-order.
Joy - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Mary S.
July 21, 2018
Save your $$$...
POSTED BY:
Mary S.
July 21, 2018
This combo shampoo/conditioner does not live up the the other excellent products from ESalon. It does not froth very well at all. Most frustrating is that it does not squeeze out of the bottle!! It appears to be too thick. It needs to be more liquid. I have to take off the whole cap to squeeze it out, and then I get either too much or too little. Back to the drawing board for this one!!
Mary - We're truly sorry that our Cream CoWash was not what you were expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Alicia B.
July 13, 2018
Does the job. Don’t care for the packaging.
POSTED BY:
Alicia B.
July 13, 2018
Pros:
Product is really gentle and smells good while still doing the job. My hair is thin and since it’s colored, it’s even more important to take good care of it. Regular shampoo usually makes my hair feel stripped and regular conditioner weighs it down and makes it look limp. This co-wash is a perfect balance.
Cons:
When the package arrived there was some product oozing out of the cap which was not tightly screwed on. And the poem in the package was beyond cheesy. Maybe save on printing costs and use the money for an eco-friendly solution on keeping the cap screwed on tightly when shipping.
12 of 17 people found this review helpful. Did you?
Alicia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Margaret B.
July 8, 2018
Conveniet
POSTED BY:
Margaret B.
July 8, 2018
This hair wash is great..... but not if you have well water. I have well water and this wash will not suds up. However, i took it on our vacation and it workef great using thd hotel shower.
Margaret - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Nida M.
July 6, 2018
CoWash
POSTED BY:
Nida M.
July 6, 2018
Smells great and cleans well, but unfortunately it makes my locks very, very dry and unmanageable. I need something more hydrating.
Nida - We're truly sorry that our Cream CoWash did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nancy B.
July 1, 2018
Not for me.
POSTED BY:
Nancy B.
July 1, 2018
I'm not sure this product is washing my hair... it feels like I am applying conditioner only. Once my hair is dry, routs still feel oily... and not sure of the fragrance... evergreen? I can't use this product at my workplace as we have a fragrance free policy. I will use the product on weekends and summer holidays but will go back to my previous shampoo and conditioner.
15 of 16 people found this review helpful. Did you?
Nancy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Tammy L.
June 20, 2018
Dry, Dull Texture
POSTED BY:
Tammy L.
June 20, 2018
Have to use large amounts to cover hair and it doesn't rinse out with a silky texture. Hair is dry and dull-looking. Smell is too neutral. I've used another non-lathering product (different company) and honestly it smelled better and left hair feeling clean and looking healthy. Got this product to save time, but results not worth it.
Tammy - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brandi S.
June 13, 2018
Indifferent
POSTED BY:
Brandi S.
June 13, 2018
I don't care for it as a shampoo/conditioner, my hair doesn't feel clean. I use it before I wash my hair and it makes it very soft even using it before shampooing with my shampoo.
Brandi - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Irene C.
June 13, 2018
Great product
POSTED BY:
Irene C.
June 13, 2018
This product is great but my hair is fine and so, this product is a bit to heavy for my hair.
Irene - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Carmen S.
June 7, 2018
Not so much
POSTED BY:
Carmen S.
June 7, 2018
I found this product to smell bad, and I did not feel it cleansed my hair. I did not like that it seemed to take a lot if the product to coat my hair. I did not feel it conditioned. I have tried this product several times. Trying to make sure I gave it a fair shot. The unused portion will go in the camping bin...for those times when your out in the wilderness and you need something.
Carmen - We're truly sorry that our Duo It All did not provide the cleanliness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ailin P.
May 24, 2018
Very disappointed
POSTED BY:
Ailin P.
May 24, 2018
Was looking forward to using a new cream wash that I'd hoped would be gentle and nourishing to my hair. What I got was dry, damaged hair that lost its glorious sheen and softness.
So disappointed. Maybe it's the combination of Florida water with this product, but I'm not using it ever again! Back to Bb we go! 😔
Ailin - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amber N.
May 23, 2018
Don't dream to Big..
POSTED BY:
Amber N.
May 23, 2018
You don't get a lather and its a very generic type of clean.. if that makes sense ;) I would however take it camping with me no problem.
Amber - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the Duo It All, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
LaTonya T.
May 20, 2018
Need Shampoo
POSTED BY:
LaTonya T.
May 20, 2018
Must have actual shampoo in addition to this duo cleanser.
LaTonya - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo it All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Beata Z.
May 16, 2018
not so good
POSTED BY:
Beata Z.
May 16, 2018
not so good ,after washing hair feels heavy ,sticky ,and i do not like new battle with logo ,the old one was better
Beata - We're truly sorry that our Cream CoWash left your hair feeling heavy and sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Robin B.
May 9, 2018
Can't use it
POSTED BY:
Robin B.
May 9, 2018
I have tried this product several different times, in an attempt to make it work for me. Every time, my hair feels heavy and oily as if it didn't clean my hair or rinse out properly. Disappointed. Not a product for me.
Robin - We're truly sorry that our Duo It All did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Crystal H.
May 6, 2018
Too expensive
POSTED BY:
Crystal H.
May 6, 2018
I would really love this, I do like how my hair does feel clean. But, I have long hair, and I find I have to use way too much. I just can't justify the cost for the amount of product. I would definitely reorder if they increase the size of bottle, without increasing cost.
Crystal - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Em B
May 3, 2018
Once was enough
POSTED BY:
Em B
May 3, 2018
I truly anticipated this product to do... something. It doesn’t clean; no deep conditioning; products rinses away and it might as well have stayed in the bottle.
Em - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra S.
April 2, 2018
Drying
POSTED BY:
Sandra S.
April 2, 2018
I thought this would be good for my dry hair. It was like any other shampoo. Disappointed.
Sandra - We're truly sorry that our Duo It All did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marion K.
March 30, 2018
Duo it all
POSTED BY:
Marion K.
March 30, 2018
I am not a fan of this product. Yes, it does everything it says it will do it is just to heavy for my hair. I couldn’t get the lift I need even with hair product.
Marion - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Gail
March 25, 2018
didnt feel clean
POSTED BY:
Gail
March 25, 2018
Product is convenient and saves time but my hair felt dirty the day after using it
Gail - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Patricia - We're truly sorry that our Duo It All did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Megan R.
March 1, 2018
Still tangles
POSTED BY:
Megan R.
March 1, 2018
I like how it washes and cleans quickly, but it doesn’t detangle much
Megan - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa B.
February 21, 2018
Oily
POSTED BY:
Lisa B.
February 21, 2018
I have thick, fine hair. I was so excited to try this shampoo after reading the reviews. After washing and drying my hair it looked oily, and flat. I felt self conscious to be seen because it looked like I hadn't washed my hair for days. I gave it one my try, and had the same results. I am so disappointed. It was a waste of money for me.
On a positive note, they reached out to me and credited my account. Great customer service.
I would not buy this again. I bought it for travel convenience, however, my hair felt clean but coarse after it dried and not well hydrated/conditioned.
Sheri - We're truly sorry that our Duo It All Color Care Cleansing Cream did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia G.
February 12, 2018
Hair doesn't look clean
POSTED BY:
Patricia G.
February 12, 2018
I didn't care for this. My hair didn't feel clean after using, and it didn't go as long between washes.
Patricia - We're truly sorry that our Duo It All Color Care Cleansing Cream did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary C.
February 12, 2018
Color Care Cleansing Cream
POSTED BY:
Mary C.
February 12, 2018
I thought it was more a shampoo but it is more a conditioner
Mary - Thank you for your feedback. We truly appreciate you reaching out to let us know about your disappointment with our Duo It All Color Care Cleansing Cream. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and hope to provide you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
JoAnn C.
January 31, 2018
Good product
POSTED BY:
JoAnn C.
January 31, 2018
Different than other cleansing creams. Heavier little harder to work into hair . However end result is same as competitive products.
JoAnn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience.
POSTED BY:
Mary R.
January 23, 2018
Very heavy
POSTED BY:
Mary R.
January 23, 2018
Although it helped with my frizzy hair it weighed my hair down and made it feel oily and dirty with each use.
Mary- We're truly sorry that our Duo It All Color Care Cleansing Cream weighed your hair down and left it feeling oily and dirty. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brenda C.
January 14, 2018
Saves time
POSTED BY:
Brenda C.
January 14, 2018
This product saves time on shampooing and conditioning separately. However, I felt the Colour Lock shampoo and conditioner gave a better result. This product could be improved by adding a purple tone for those of us with brassy hair.
Brenda - Brenda - We're truly sorry that our Duo It All did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lori - We're truly sorry that our Duo It All Color Care Cleansing Cream did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Richelle F.
January 8, 2018
Color Care Cleansing Cream
POSTED BY:
Richelle F.
January 8, 2018
No matter how I used it, it made my thin, long hair greasy and flat. I didn’t like it at all as compared to other brands I’ve tried.
Richelle - We're truly sorry that our Duo It All did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Anne S.
January 2, 2018
Left my hair too greasy
POSTED BY:
Anne S.
January 2, 2018
This product would be good for hair that is completely fried due to over-processing, but since I faithfully use eSalon products, my hair is in too good of shape to require such a drastic treatment. It reminds me of another product that is all about being a “cleansing conditioner.” This site takes FAR better care of us, leaving this product an overkill reaction, which is unnecessary.....
Anne - We're actually thrilled to hear that your hair is in such good shape that you do not need our Duo It All Color Care Cleansing Cream! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jeanne Klauzenberg C
December 27, 2017
I do not like the way this smells.
POSTED BY:
Jeanne Klauzenberg C
December 27, 2017
this smells very different than the rest of the products I have purchased. It did not lather much so I still have the entire bottle.....can I get credit for this item?
Jeanne - We are always striving to create the best products possible. We value your feedback on our Duo It All Color Care Cleansing Cream, and truly appreciate you reaching out to provide your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Michelle P.
November 19, 2017
Could live without it
POSTED BY:
Michelle P.
November 19, 2017
I wasn't thrilled with this. My hair didn't feel really clean or really conditioned. I use it on the weekends to save my hair from a shampoo but I don't use it often. My hair doesn't feel greasy once its dry though so I guess it is doing its job, I'm just not a super fan of this product.
Michelle - We're truly sorry that our Duo It All did not provide the feeling you expected. Since you were unhappy with your experience, we've added a $15 credit to your account, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Nicole B.
November 1, 2017
Didn't work for me
POSTED BY:
Nicole B.
November 1, 2017
I have used cleansing creams before and love them, this one just isn't the right one for my hair type. I don't typically have oily hair but this leaves my hair oily. I thought maybe I used to much or didn't rinse enough so I gave it a few more tries. Even with blow drying my hair, the next day my hair is always oily in the morning. I can typically go about 3-4 days without washing my hair or even using a dry shampoo and my hair will not get oily. Disappointing for me.
Nicole - We're sorry to hear that you were disappointed by your experience with our Duo It All Color Care Cleansing Cream. Because you were unhappy with the results, we have added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee.
POSTED BY:
Leona V.
October 28, 2017
DISAPPOINTED
POSTED BY:
Leona V.
October 28, 2017
I just don't like it. Thought it would be like WEN, but doesn't get hair clean. Won't order it again.
Leona - We're sorry to hear that you were disappointed by your experience with our cleansing cream. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Steffanie O.
October 24, 2017
Made my hair greasy
POSTED BY:
Steffanie O.
October 24, 2017
My hair is very temperamental with products and this didn’t help! I think the combo was just too much for my hair which has a tendency to get greasy.
Steffanie - We're sorry to hear our Duo It All Cleansing Cream was note the right product for you! Our heavy duty Cleansing Cream is your best friend for dry or damaged hair, but can be to weighty on hair that is thinner or tends to run greasy. So you can try another product more suited for your hair, we're adding a credit to your account. Look for our follow-up email for more info.
POSTED BY:
M M.
October 24, 2017
Not suitable for fine, straight hair
POSTED BY:
M M.
October 24, 2017
I thought this would be a great way of reducing a step in cleansing. This product does not seem appropriate for my hair type. It weighs it down and makes my hair coated. I went back to my other (non e-salon) products and am much happier.
M M - We’re sorry that you were unsatisfied with our Duo It All and that it left your hair feeling coated and weighed down. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
pam C.
October 21, 2017
Duo
POSTED BY:
pam C.
October 21, 2017
Does not clean hair as well as other creams or shampoos
Pam- We're sorry to hear that you were disappointed by your experience with our Duo It All. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Stacey M.
October 15, 2017
Not impressed
POSTED BY:
Stacey M.
October 15, 2017
I was hoping for this two in one shampoo to be enough but it is not. You have to use a large amount and leaves hair feeling unwashed or greasy. Won’t get it again.
Stacey - We're sorry to hear that you were disappointed by your experience with our Duo It All Color Care Cleansing Cream. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Angela- We're sorry to hear that you were disappointed by your experience with our Duo It All Color Care Cleansing Cream. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Karen S.
October 5, 2017
Thought I loved it until.....
POSTED BY:
Karen S.
October 5, 2017
I bought Duo....tried it and loved the way my hair felt after the shower. So, I foolishly ordered another bottle of Duo only because I had a hair coloring coming shortly in the next week so I wanted the shipping charges kept down. However after a day of the washing my hair became heavy, dirty, and very oily so that I had to add dry shampoo in the middle of the day! I really wanted Duo to work so badly that now I have two bottles of it that I cannot use. But I will go back to my other favorite shampoo & conditioner that I do use & love from you all!
Connie - We’re sorry that your hair felt and looked greasy after using Duo It All. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this product in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience.
Vanesa- We're sorry to hear that you were disappointed by your experience with our Duo It All. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Michelle N.
August 17, 2017
Never again
POSTED BY:
Michelle N.
August 17, 2017
If you've got fine hair don't touch this, I've persevered for a month but finally gave up and threw in the bin, weighed my hair down and made so greasy within 24hrs
Michelle - We're sorry to hear that you were disappointed by your experience with our Duo It All Color Care Cleansing Cream. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Maureen J.
August 14, 2017
Duo It All......Cleansing Cream
POSTED BY:
Maureen J.
August 14, 2017
I've used your product twice thus far. I don't know if I'm using it correctly; as I've never used a cleansing cream shampoo before. Both uses I had to use an additional shampoo because your product refused to lather. I could be doing something wrong but; at this rate a bottle won't last me between colorings.
Maureen - We're truly sorry that our Duo It All Color Care Cleansing Cream did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Devon K.
August 2, 2017
Disappointed
POSTED BY:
Devon K.
August 2, 2017
I thought I would try Duo cleansing condition instead of my usual brand. Duo left my hair greesy and the smell of the product was a definite turn off. I will be going back to my old brand
Devon - We’re sorry that you were unsatisfied with our Duo It All and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
RachGo
July 26, 2017
Only for daily shampooers
POSTED BY:
RachGo
July 26, 2017
I usually wash my hair at least twice a week. I have used this product, according to the directions, 3 times. I rinse very thoroughly, but each time, within 48 hrs, my hair felt completely greasy. Unless you shampoo your hair daily, don't use this product. It was an expensive lesson!
RachGo - We're truly sorry that our Duo It All did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Cassaundra S.
July 23, 2017
Greasy hair
POSTED BY:
Cassaundra S.
July 23, 2017
I wanted so much to love this product but I don't! It left my hair so greasy! The first time I used it, it was greasy so I had to re-wash my hair with other shampoo to wash it out. I then used it again, only a small amount, and it looks greasier than the first time :(... l also wish it had a scent but it didn't even really have that.
Cassaundra - We're truly sorry that our Duo It All did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Sarah W.
July 16, 2017
Duo it all
POSTED BY:
Sarah W.
July 16, 2017
Do not like it as it leaves my hair with a greasy feeling.
Sarah - We're truly sorry that our Duo It All did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Juli H.
July 7, 2017
Did not work at all
POSTED BY:
Juli H.
July 7, 2017
I am not sure what I am doing wrong but this stuff did not work for me. I have used the entire bottle and not one time have I gotten clean hair. Could be I am just not using correctly.
Juli - We're truly sorry that our Duo It All did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Roxanne - We’re sorry that you were unsatisfied with our Duo It Al and that it left your hair feeling oily. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Victoria F.
July 4, 2017
Smells good
POSTED BY:
Victoria F.
July 4, 2017
The product smells good, but I still need to use the leave in conditioner if I want to have smooth feeling hair.
Vicki - Because you felt our Duo It All didn't provide the full conditioning you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Angela G.
July 2, 2017
Does Not Clean Hair
POSTED BY:
Angela G.
July 2, 2017
I have used Wen for a long time and it worked so well I decided to try this since it's similar. My hair didn't feel clean or look clean after I used this the first time. I decided to try it again and the results were no better. I was really hoping this product worked. :(
Angela - We're truly sorry that our Duo It All did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Robin C.
May 23, 2017
Not impressed
POSTED BY:
Robin C.
May 23, 2017
Left hair feeling heavy with the product despite rinsing well. Thought it would be convenient esp for travel but I won't use it for that.
Robin- We're truly sorry that our Duo It All left your hair feeling heavy. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Rebecca B.
May 14, 2017
Dissapointed
POSTED BY:
Rebecca B.
May 14, 2017
This product was a disappointment overall. My hair didn't feel clean when I used this following the instructions exactly.
10 of 10 people found this review helpful. Did you?
Rebecca - We're truly sorry that our Duo It All did not provide the experience you expected. Upon reviewing your profile, we see we added a credit to your account, so you find a product that you love! We hope to continue helping you find hair perfection!
POSTED BY:
Kathy S.
May 8, 2017
not liking it~
POSTED BY:
Kathy S.
May 8, 2017
I would like to return and go back to the shampoo conditioner that I had.
Kathy - We're truly sorry that our Duo It All did not provide the experience you expected. Upon reviewing your profile, we see we added a credit to your account, so you can order the shampoo and conditioner you love! We hope to continue helping you find hair perfection!
POSTED BY:
Anita P.
April 26, 2017
Dried my hair
POSTED BY:
Anita P.
April 26, 2017
Seemed like it took all the moisture from my hair. Sorry hated it.
Anita - We're sorry you found the Duo It All Cleansing Cream drying. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our email for more details.
POSTED BY:
Kim L.
April 18, 2017
Didn't get my hair clean enough.
POSTED BY:
Kim L.
April 18, 2017
I guess because it is a 2-in-1, it didn't get my hair clean enough. I had to wash every other day and I usually only wash twice a week with dry shampoo in between. My hair is very dry. I need to stick with the shampoo and conditioner routine.
Kim - We’re sorry that you were unsatisfied with our Duo It All and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Roseanne F.
April 2, 2017
I really tried to like it!
POSTED BY:
Roseanne F.
April 2, 2017
I was hoping this would be like the Wen hair care line (one step), but it didn't work for me. I gave it a lot of chances! My hair always felt dirty after using it, and I could barely comb through it after the shower. It also made my hair very frizzy.
Roseanne - We're sorry to hear that your Duo It All Cleansing Cream resulted in frizziness on your hair type. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
POSTED BY:
Patricia R.
March 31, 2017
No help
POSTED BY:
Patricia R.
March 31, 2017
I couldn't get any suds, it doesn't seem to clean well and without using an additional conditioner, my thin hair was tangled and that means more hair in the brush and not on my head!
Patricia - We're sorry to hear your didn't like our Duo It All Cleansing Cream. Our cleansing cream is a gentle 2-in-1 treatment for your hair. In the instructions on our shop page and on the bottle, we recommend adding water to the product for easier dispersion to evenly distribute it throughout the hair and massage from root to tip. This step should cause the cleansing lather and ensure the product is properly distributed for great conditioning.
POSTED BY:
Lucia S.
March 15, 2017
Duo it all
POSTED BY:
Lucia S.
March 15, 2017
I used this product the day after color and it seemed to weigh my hair down. it felt as if each strand was coated and the styling was completely different from what I was familiar with.
Lucia- We’re sorry that you were unsatisfied with our Duo It All and that it left your hair feeling unusual. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Lea C.
March 13, 2017
Love it, at first
POSTED BY:
Lea C.
March 13, 2017
Really great day one, but I wake up the next morning and my roots are really oily.
Lea - We're sorry to hear that you were disappointed by your experience with our Duo It All. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Teri G.
March 13, 2017
It's ok
POSTED BY:
Teri G.
March 13, 2017
Was hoping to see a better shine. Hair is starting to look dull
Teri - We're sorry to hear that you were disappointed by your experience with our Duo It All. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kristie C.
March 6, 2017
Too heavy for my hair
POSTED BY:
Kristie C.
March 6, 2017
I have naturally oily hair and this product is way too heavy for my hair. I can usually go two or even three days (depending on how many styling products, etc. I have used) between washes. If I use Duo It All, I have to wash again the next day. :(
Kristie - We’re sorry that you were unsatisfied with our Duo It All and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Diana S.
February 19, 2017
It's Okay
POSTED BY:
Diana S.
February 19, 2017
I did not feel my hair gets really clean. Hair does not feel silky after I use it. Will keep at it, maybe I am not using enough.
Diana- We're sorry to hear that you were disappointed by your experience with our Duo It All. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
colleen G.
February 18, 2017
cleaning cream
POSTED BY:
colleen G.
February 18, 2017
Nothing like I expected. It didn't make my hair shine or make it any different than a bottle of cheap shampoo. It really isn't anything like what the ad had stated. Won't be buying this again anytime soon.
Colleen- We're sorry to hear that you were disappointed by your experience with our Duo It All. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Sally R.
February 16, 2017
cleansing cream
POSTED BY:
Sally R.
February 16, 2017
It does not suds at all which I don't like, but I guess it gets the hair clean
Sally - We're sorry you didn't like the gentle nature of our Duo It All Cleansing Cream. Our Duo It All is a two in one treatment to give a healthy boost to damaged strands. Sodium Lauryl Sulfate and other sulfates are often used in shampoos to create a lather, but also strip the hair of color and moisture. For this reason, all of our products are sulfate free. For a stronger lather, we recommend adding a small amount of water to your hair and massaging the product through the scalp.
POSTED BY:
Rachel D.
December 2, 2024
Couleur
POSTED BY:
Rachel D.
December 2, 2024
Application de la couleur depuis une année.
Cheveux doux et plus lumineux.
Très satisfaite de la coloration et des conseils.
très agréablement surprise de ce shampoing crème.. Je ne pourrait plus m'en passé! Il laisse les cheveux propre et très doux❤ Sans parler de son parfum..! Je vous le recommande à 1000%
Ehrlich gesagt war ich vor der ersten Anwendung skeptisch, ob mein sehr langes & kräftiges Haar in einem Schritt tatsächlich ausreichend gepflegt wird.
Das Ergebnis ist der Wahnsinn: Mein Haar ist nach der Anwendung sauber, extrem gepflegt und seidig glänzend. Ohne jedes weitere Produkt lasse ich meine Haare im Anschluss an der Luft trocknen & bin ready to go.
Das Ergebnis haben die besten Kuren in der Vergangenheit eher selten erzielt!
Absolute Empfehlung.
10 of 10 people found this review helpful. Did you?
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