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8,930 Client Reviews |
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Not for long hairReviewed Color: Golden This product made my hair incredibly shiney and deposited great color, but my long (waist length) blonde hair is fine and it dried out the ends. I gave it four stars for being an awesome product. If my hair was short Id use it all the time, but Im not yet ready to cut my long hair. 0 of 0 people found this review helpful. Did you? |
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wish I bought this product sooner!Reviewed Color: Medium Brown my ends were so faded and washed out..not any more! 0 of 0 people found this review helpful. Did you? |
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Color enhancing treatmentReviewed Color: Medium Brown Very. Also conditions 0 of 0 people found this review helpful. Did you? |
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Great tint for in-between.Reviewed Color: Red Neutralizer This tint keeps the brilliance in my hair until the next coloring 0 of 0 people found this review helpful. Did you? |
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Love it!Reviewed Color: Copper Mahogany It helps keep my color looking great until the next color 👍 0 of 0 people found this review helpful. Did you? |
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Hair colorReviewed Color: Golden Mahogany Love the color at first, but it's in the red family, only issue is it fades quickly as I've found most colors in the red family do. 0 of 0 people found this review helpful. Did you? |
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Works wondersReviewed Color: Golden Copper keeps my color vibrant and fixed the highlights that were just a little too blonde for me. 0 of 0 people found this review helpful. Did you? |
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Colour LiftReviewed Color: Copper This product makes you hair look as though you have just coloured and conditioned it, and it only took 3 minetes 0 of 0 people found this review helpful. Did you? |
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LoveReviewed Color: Chocolate Use it 1x a week 1 of 1 people found this review helpful. Did you? |
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GreatReviewed Color: Mahogany Copper This is not the color I changed to but when I used it touch up the new color it left notes of red Mahogany highlights and my husband really liked the mix. 0 of 0 people found this review helpful. Did you? |
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I like this productReviewed Color: Golden Mahogany Keeps my hair color through out the time until my next coloring 0 of 0 people found this review helpful. Did you? |
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NiceReviewed Color: Red Love how it brightens up the color. Just wish it would cover grey more 0 of 0 people found this review helpful. Did you? |
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Used as tonerReviewed Color: Blonde Neutralizer I used this as a toner when going from colored hair to blonde back to color 0 of 0 people found this review helpful. Did you? |
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This is an exceptional product.Reviewed Color: Blonde Neutralizer I did not use it initially and my hair became dull and brassy. This brought back shine. My color also went back to normal. 0 of 0 people found this review helpful. Did you? |
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I liked itReviewed Color: Red I liked it but I can't say I saw a lot of difference after using it. I'm going to try another color and see if I can notice a difference with that one. 0 of 0 people found this review helpful. Did you? |
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Vibrant colorReviewed Color: Copper Mahogany I have dyed auburn hair and the color starts fading after 3 weeks or so...this product is fantastic, it keeps the color fresh and vibrant: also it's really easy and quick to apply and it doesn't stain the skin. 0 of 0 people found this review helpful. Did you? |
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Easy to useReviewed Color: Warm Beige Easy to apply and whilst I can't really see any difference as I only colored my hair a week ago it does leave it feeling good and smells nic. 0 of 1 people found this review helpful. Did you? |
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Lovely smellReviewed Color: Red Lovely smell and lathers up nicely...but my hair is very dry and the ends.I don't think the Tinted love made any difference in enhancing my colour 0 of 0 people found this review helpful. Did you? |
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Tinted loveReviewed Color: Blonde Neutralizer I like this product; but prefer Devoted to Hue. 3 of 3 people found this review helpful. Did you? |
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Pleasantly purpleReviewed Color: Purple This is a great "get you through to the next color". Although recommended for once a week I normally don't start using it until about week 4 then ever other week 3 of 3 people found this review helpful. Did you? |
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GreatReviewed Color: Purple Great color it was just to dark for my skin tone but it was my choosing 1 of 2 people found this review helpful. Did you? |
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color enhancing treatmentReviewed Color: Blonde Neutralizer I had some fading in my color by the end of about 4 weeks.....I have short layered hair and gray to cover....this was suggested to use about twice weekly to tame that brassiness and it has worked....now I can almost wait 6 weeks to color again. 0 of 0 people found this review helpful. Did you? |
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Colour enhancerReviewed Color: Copper Mahogany This is a brilliant shampoo it helps maintain my copper/ mahogany hair Colour rite until the next time I have to dye it 0 of 0 people found this review helpful. Did you? |
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I love thisReviewed Color: Golden Copper The Tinted Love is easy to use and definitely brightens up my color. It leaves hair feeling great, only downside, it only lasts from one shampoo to the next. 1 of 1 people found this review helpful. Did you? |
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Slight Color EnhancingReviewed Color: Red I didn't notice much of a difference using this treatment but I've only been using it for a week so I might not be using it enough to see a difference. 0 of 0 people found this review helpful. Did you? |
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Love it!Reviewed Color: Copper Mahogany I love this product but am a bit confused- is there a difference between the copper mahogany and the mahogany copper? I have used both and have not noticed the difference? 0 of 0 people found this review helpful. Did you? |
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Good for highlightsReviewed Color: Purple It gives some highlights but not what I expected. 1 of 2 people found this review helpful. Did you? |
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Good color boostReviewed Color: Red Using 1-2 times/ week 0 of 0 people found this review helpful. Did you? |
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Just using for a short timeReviewed Color: Light Brown I have only used this twice, so I'm not able to provide feedback either way! Hopefully it does help prolong the color since mine tends to fade a bit. 0 of 0 people found this review helpful. Did you? |
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Color TreatmentReviewed Color: Blonde Neutralizer I really like this product but have since switched to the Devoted to Hue. 0 of 0 people found this review helpful. Did you? |
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If you can't wait 10 minutes get thisReviewed Color: Medium Brown This is good, but "devoted to hue" is better 0 of 0 people found this review helpful. Did you? |
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does what it's supposed toReviewed Color: Red Neutralizer messy to use, but does help cut down on brassiness as color oxidizes 0 of 0 people found this review helpful. Did you? |
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Touch upsReviewed Color: Copper Extends roots need for cover up another 8-10 days between colorings. Great and dependable product! 0 of 0 people found this review helpful. Did you? |
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Good, not great.Reviewed Color: Blonde Neutralizer I actually took the time to compare the ingredients in this to Devoted to Hue and the latter is better. This is good, not great. It will get the job done and travels better, so there is indeed a place for it. 0 of 0 people found this review helpful. Did you? |
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Great color helpReviewed Color: Chocolate Love it I wish there was a color conditioner too 0 of 0 people found this review helpful. Did you? |
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Love itReviewed Color: Golden Mahogany Wish it was a few shades lighter 0 of 0 people found this review helpful. Did you? |
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TintReviewed Color: Purple Does just an ok job. Doesn't really impart that much color. 1 of 2 people found this review helpful. Did you? |
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Good for between coloringReviewed Color: Red Have to be careful though because it will bleed onto bedding, towels and clothing. 😳 9 of 9 people found this review helpful. Did you? |
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Love this!Reviewed Color: Copper My hair has never looked so good. 0 of 0 people found this review helpful. Did you? |
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Keeps the glow...Reviewed Color: Copper Red is notorious for fading! Not with this gem of a shampoo, the gloss and the glow is, well, perfect. 0 of 0 people found this review helpful. Did you? |
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A good refresher for red hair.Reviewed Color: Copper Red hair colors all seem to fade a bit before it's time to re color. I use this once or twice a week the last week before I need to re color. It refreshes my color all over, but of course it can't deal with my grey roots. But I didn't expect it to. Will buy again. 2 of 2 people found this review helpful. Did you? |
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Love itReviewed Color: Golden After the fading this becomes my coverage! 0 of 0 people found this review helpful. Did you? |
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I love itReviewed Color: Blonde Neutralizer I wish i would have had this years ago. A little pricy for diy but i love it 0 of 0 people found this review helpful. Did you? |
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EASY TO USE,butReviewed Color: Copper EASY TO USE, but JUST A LITTLE TOO "ORANGE" compared to my hair color. 1 of 1 people found this review helpful. Did you? |
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Good stuffReviewed Color: Copper Brightens colour between dye applications. 0 of 0 people found this review helpful. Did you? |
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Brightens the colourReviewed Color: Red Copper Brightens the colour in between dye applications, have to leave on for longer than suggested and doesn't smell very good! Having said that, it is effective. 0 of 0 people found this review helpful. Did you? |
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I have very hard well waterReviewed Color: Blonde Neutralizer This was suggested to counter the brassy tint. I didn't notice much change. 1 of 1 people found this review helpful. Did you? |
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Color enhancing treatmentReviewed Color: Copper It preserves all the areas well except the grey areas in front. 0 of 0 people found this review helpful. Did you? |
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GoodReviewed Color: Chocolate Never had one of those before so wouldn't be able to compere. 0 of 0 people found this review helpful. Did you? |
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reviewReviewed Color: Red Neutralizer good but stains my hands/nails (gloves should b worn) 7 of 8 people found this review helpful. Did you? |
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AwesomeReviewed Color: Red Copper Definitely gives my hair brighter colors once the color starts fading 1 of 1 people found this review helpful. Did you? |
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Brightened my fading hairReviewed Color: Golden Copper I am naturally a coppery redhead, but as I have gotten older my colour has faded to more of a dark blonde. Every month or so, I dye it a bright copper colour from the pharmacy, but the vibrancy fades within a week and my roots grow through pretty quickly as well. I tried this for the first time today (I am about 2 weeks away from dying my hair for the first time with the eSalon colour). It smelled gorgeous and applied really well. My hair felt a little dry and stiff after I had rinsed it but the finished result was shiney and brighter hair (which still looked natural). I look forward to seeing if the vibrancy increases next time I use it. 0 of 0 people found this review helpful. Did you? |
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Nice midway color boostReviewed Color: Copper If you leave it on longer, the color intensifies. Be sure to really suds it up to get complete, nonstreaky color. 0 of 0 people found this review helpful. Did you? |
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Highly recommendReviewed Color: Red Keeps my hair looking bright red for so much longer, only issue is it runs out of the bottle quickly so sometimes I get more product than I actually need other than that amazing product. 0 of 0 people found this review helpful. Did you? |
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GoodReviewed Color: Blonde Neutralizer Does conquer brassy tone but can make the hair look quite dark if left on too long. Overall I like it though and may try a different shade next. 0 of 0 people found this review helpful. Did you? |
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GreatReviewed Color: Mahogany Copper I love the tint, when my roots near my hairline start showing, the tint tones them down until I can get my color done 1 of 2 people found this review helpful. Did you? |
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Exciting and fun product!Reviewed Color: Blonde Neutralizer I made a video on the products I tried... check it out :) https://youtu.be/RlB8-xvivTg 0 of 0 people found this review helpful. Did you? |
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WhoaReviewed Color: Red Neutralizer This stuff was completely different than I expected -- but not in a bad way. I was expecting for this to be an after-the-shower kind of gel of some sort but you do use this in the shower. It goes on between shampooing and conditioning. When I went to squirt it out I was super surprised that it is pretty liquidy -- so just e aware of that before you squeeze too hard or something. Once you run it through your hair it thickens which is weird but kind of cool. I soon realized it was similar to a 2 in 1 kind of mixture. It got very soapy but when I rinsed it out my hair felt very smooth. 7 of 10 people found this review helpful. Did you? |
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Good in between coverageReviewed Color: Red Neutralizer I like the coverage of this product, but I dont really like the mess. Around my fingernails get discolored. I guess if I used gloves it would be fine, but that seems like a lot of work to wash my hair. Maybe that would be worth the coverage I get from using it. Overall I like it and recommend it. 0 of 1 people found this review helpful. Did you? |
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Tinted love color enhancementReviewed Color: Golden Did not give this a full five star rating as I ordered a color too light to make a difference in my hair. Will rate again when I receive a correct color 0 of 0 people found this review helpful. Did you? |
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is OKReviewed Color: Chocolate didn't care for this at first, but after a few uses I do like this product now 0 of 0 people found this review helpful. Did you? |
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Don't need muchReviewed Color: Copper You don't need much of this. But I'm not sure if it is helping color last longer 0 of 0 people found this review helpful. Did you? |
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great for a pick me up.Reviewed Color: Red Copper really added that extra oomph between colorings, wish it worked on the gray roots a bit, that is why the 4 star 14 of 15 people found this review helpful. Did you? |
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Keeps Color Fresh!Reviewed Color: Golden Mahogany Use as directed to receive healthy-looking results. 0 of 0 people found this review helpful. Did you? |
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helps bring color backReviewed Color: Red Copper when my color get sun bleached this can help to bring it back. Be careful how much you use or it gives your hair a pink red tint. 1 of 1 people found this review helpful. Did you? |
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golden lightReviewed Color: Golden Mahogany I have to combine this with red to try to get auburn tone. Still not exactly what I am looking for. This is a great product, so I wish you would expand the shades you offer, specifically an auburn tone 1 of 1 people found this review helpful. Did you? |
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Love this shampoo! Very gentle and extends color.Reviewed Color: Copper I really can't afford it, though. If I could get the 3 for $15 deal regularly, then maybe... 0 of 0 people found this review helpful. Did you? |
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Keeps the vibrancy of my colour aliveReviewed Color: Copper Red/copper tints always seem to fade more quickly - I've been wishing for something to lift and renew the vibrancy of my colour between treatments - now I only know it's time to do it by the roots (which aren't as starkly different either!) 0 of 0 people found this review helpful. Did you? |
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Color highlightReviewed Color: Copper Nice pop when the color starts to fade as red often does!! 0 of 0 people found this review helpful. Did you? |
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Love the ideaReviewed Color: Golden Adds a tint of red to my hair. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We're truly sorry that our [product name] did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
had problemsReviewed Color: Golden this turned my hair orange, but I found out I was using it too often. I used it after every wash. now I use it every 3rd wqsh and it's fine 0 of 0 people found this review helpful. Did you? |
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Extra length between coloring.Reviewed Color: Soft Red Neutralizer Extends the length between having to color your hair. 0 of 0 people found this review helpful. Did you? |
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RefreshReviewed Color: Purple As the color got a bit dull, this foaming tint gave it new life. Made the color look fresh again. 4 of 4 people found this review helpful. Did you? |
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Not a fanReviewed Color: Red Turned my hair a funny color so I don't use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelia - Thank you for your feedback. We apologize for the disappointing experience you had with our color enhancing treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Please dilute!Reviewed Color: Golden It would be great if you keep off the very ends of hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilynn - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Leaves my hair feeling stiff and a little dryReviewed Color: Copper I like the color deposit, but I don’t like how my hair feels after using the tint rinse. I do follow the directions on the tube and even leave my conditioner in for a couple of extra minutes, but the stiff feel of my hair after is not worth it. I think a more conditioning tint rinse would be great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Tint Rinse (Copper) did not provide the end result that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DryingReviewed Color: Red Neutralizer Dried my hair out so bad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRonnie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NopeReviewed Color: Copper Turned my gray hair to a dark cherry mess 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't make much of a difference on orange tonesReviewed Color: Blonde Neutralizer I wish I could get a blue tint rather than purple. I struggled with very orange tones and the purple did not make a difference at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not receivedReviewed Color: Soft Red Neutralizer I never received this product..J was rold it would be sent but o received 2 of the blonde neutralizers 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulReviewed Color: Golden Turned my hair orange. Save your time and money. I also had to purchase Ooops to fix their mistakes with zero help from them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too BrassyReviewed Color: Copper The rinse did what it was supposed to do but, it was too orange for me. I gave it to someone with darker hair and she loved it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t do much…Reviewed Color: Copper The colour is beautiful when I pour it into my hands, but it doesn’t add much depth to my hair. It’s also a very thin, watery, runny consistency - so it’s difficult to use. I’m quite surprised at all of the 5 star reviews to be honest. I keep using it in the hope it’ll grown on me but don’t think I’ll be buying it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! We are sorry to hear your results are not meeting your expectations. Please check your emails, we got back to you to help you further. |
Doesn't workReviewed Color: Soft Red Neutralizer Sadly it doesn't counteract the brassy red tones or help extend the colour, but it does make my hair feel soft - not worth the money though 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Claire! We are sorry to hear the Tint Rinse didn't work for you. Please check your emails, we got back to you to help you further. |
No differenceReviewed Color: Light Brunette I tried leaving this in double the amount of time, triple the amount of time and then quadruple the amount of time and saw no difference anywhere in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKari - We're truly sorry that our Tint Rinse is not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
made my hair dryReviewed Color: Red Neutralizer My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiroslava - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
dry and tangleReviewed Color: Dark Brunette My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiroslava - Thank you for sharing your feedback. We're truly sorry that our Tint Rinse did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Doesn’t really do anythingReviewed Color: Dark Brunette Won’t be repurchasing. Did nothing for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHI Taheda! We are sorry to hear your color did nothing to your hair. Please check your emails, we got back to you to help you further. |
Not sure why you sent me thisReviewed Color: Golden I started off with this. I’ve never been given this before. It certainly didn’t help when I called because my hair is now black/brown/gray. So much for my natural blonde hair. My husband was laughing. I was crying on the phone since I have to go to court on Tuesday. I cannot leave my home. What good did this do when I was told on the phone the color must’ve been off. It didn’t help you adjusted it from a 7 to a 10. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Formula changed?Reviewed Color: Copper Not getting the same result as I did previously. NOT GOOD! No way to contact company to return 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not too sureReviewed Color: Golden Mahogany I want to love this product but I'm just not too sure it works for me. I probably won't buy this item again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a good productReviewed Color: Light Brunette Wasn’t happy with this product I would’ve loved to give this a good review, but it just isn’t good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello cindy, We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehReviewed Color: Copper This provides a weird highlight that doesn’t appear natural and is very messy. Not my favorite. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKate- We're truly sorry that our Tint Rinse did not work out how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The worstReviewed Color: Light Brunette Don’t use this product. Wrecked my hair. No benefit in terms of color. Just made my hair damaged, frizzy and dry. Gotta get a short haircut. And I did carefully follow the directions. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email. Keep an eye on your inbox for more details. |
Not My FavoriteReviewed Color: Golden Mahogany I didn’t really notice any difference when using the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Susan, We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too RunnyReviewed Color: Blonde Neutralizer This works very well. My hair color looks great, less brassy. However, it’s too hard to use because it’s very thin and completely runny. It gets all over and makes a big mess. Otherwise it works. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kelly, We’re truly sorry that our Tint Rinse is very thin and runny. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didn't like the color I chose but product worked goodReviewed Color: Dark Brunette It's very misleading- comes out way too easy almost like water but once you apply it turns into great lathery product. I was really impressed by change in texture. Felt like hair was getting good saturating product, foamy feeling but easy to blend into hair. Used after shampooing, left in few minutes rinsed and followed up with conditioner. Hair looked shinier, healthy no oily or dry residue. Warning though it definitely pours out easily when you open the cap and can leave streaks of color in shower if not careful. The only other tiny negative is doesn't really cover any grays you may have. Other than that really liked it and will continue to use. Good for general overall touch up/color refresher. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDean - We're so happy to hear that you're enjoying the Dark Brunette Tint Rinse! We truly value your feedback and look forward to hearing from you again in the future. |
Weak productReviewed Color: Soft Red Neutralizer I didn’t see any noticeable difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Julia, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not request these coloursReviewed Color: Copper Didn’t use when directed however a newer recent order was also not as requested and was way too ashy and used this immediately to try and take some ash out which I did do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sophie! We apologize for any misunderstanding with your order. Please check your emails, we got back to you to help you further. |
Good product but it stained bathroomReviewed Color: Copper Loved this for awhile but the bottle split (on its own, had just been sitting on the tub not touched for a week beforehand) and leaked product all over the tub that I can't get out no matter what I try 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Hannah, We're truly sorry that our Tint Rinse (copper) leaked all over your tub! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, please keep an eye on your inbox for more details. |