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Did seem to brighten up my end and was alot lighter. Over all not bad. As for my roots your not ment use this on but really could have done with it. As there ginger and brassy after the colour I got for here.
Emma M. - Thank you for your feedback! We're happy to hear that our Tint Rinse Blonde Neutralizer works for you. We'll reach out to you via email to provide a couple of additional info about this product. We hope to continue helping you find hair perfection!
POSTED BY:
Judith W.
March 2, 2023
Made my hair fire engine red
Reviewed Color: Copper
POSTED BY:
Judith W.
March 2, 2023
I do not know if it was this rinse tint or the hair color or both, but my hair came out looking like a dark Irish Setter!!! I was supposed to be a light golden red! Hate it.
Judith - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy T.
March 1, 2023
Didn't work for me
Reviewed Color: Light Brunette
POSTED BY:
Tammy T.
March 1, 2023
I have only used this once but it didn't cover the little bit of gray and felt like I had put a store boxed hair color on my hair. I will get a mask to counter the stiff feeling.
Tammy - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kathy C.
February 26, 2023
Ordered. wrong color rinse
Reviewed Color: Warm Beige
POSTED BY:
Kathy C.
February 26, 2023
This tint rinse is the wrong color
I thought it would work out better than it did.
Kathy - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy T.
February 25, 2023
No results
Reviewed Color: Golden
POSTED BY:
Tammy T.
February 25, 2023
I was excited to try this but it did nothing. I am hoping the light brunette will have a better result. I am very leary to put too much on my hair after the suffering from curling irons, etc but I thought maybe this was a better choice.
Tammy - We're truly sorry that our Tint Rinse (Golden) didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle A.
February 22, 2023
Total bummer
Reviewed Color: Red Neutralizer
POSTED BY:
Michelle A.
February 22, 2023
I watched a YouTube video where a hairdresser recommended this. So I purchased it with really high hopes that it was going to eliminate the red brass in my hair and it did absolutely nothing.
Michelle - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle A.
February 22, 2023
Also total bummer
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Michelle A.
February 22, 2023
I got my daughter this one because after coloring our hair we both fade to a red brass color. Also like the one I tried, this did nothing for her hair.
Michelle - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Julia C.
February 21, 2023
very disappointed
Reviewed Color: Red
POSTED BY:
Julia C.
February 21, 2023
this stuff didn't do a thing to my hair! was really looking forward to trying it.
sad face!!!
Julia - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lisa R.
February 16, 2023
Some color
Reviewed Color: Red
POSTED BY:
Lisa R.
February 16, 2023
While I did get some color it stained my scalp and I discontinued using it.
Lisa - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Rochelle J.
February 15, 2023
didnt work
Reviewed Color: Blonde Neutralizer
POSTED BY:
Rochelle J.
February 15, 2023
tried to correct the"ash" color dye that turned orange... didnt work
Rochelle - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
SARAH B.
February 15, 2023
Tint rinse
Reviewed Color: Golden
POSTED BY:
SARAH B.
February 15, 2023
Pleasant and easy to use but not much of a discernible effect on my hair,
Hi Sarah! We are sorry to hear that you aren't fully happy with your Tint Rinse results. Please check your emails, we got back to you to help you further.
Tracy - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Bonnie T.
February 9, 2023
Not my fave
Reviewed Color: Blonde Neutralizer
POSTED BY:
Bonnie T.
February 9, 2023
I was disappointed in the tint rinse as I love all other esalon products. The rinse is thinner than other anti-brass products I’ve tried. For me, that meant it was difficult to get it to adhere to my damp hair long enough to work well. I felt like 90% of it rinsed down the drain without having worked well and results weren’t noticeable. I’ve switched back to another brand but would welcome a future trial run of this if the texture is changed for better bonding while damp.
Bonnie - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Michelle B.
February 4, 2023
does not work for Gray hair
Reviewed Color: Red
POSTED BY:
Michelle B.
February 4, 2023
It was nice till my gray showed through then my scalp was light orange
Michelle - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Vickie J.
February 3, 2023
WOW SO RED
Reviewed Color: Red
POSTED BY:
Vickie J.
February 3, 2023
Put this on my medium-dark hair, concentrating on the ends. My roots and scalp were so awful and I believe it took between 5-10 washings to get it out.
Vickie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Anna D.
January 31, 2023
Does the job
Reviewed Color: Blonde Neutralizer
POSTED BY:
Anna D.
January 31, 2023
This does what it says it’ll do. I just wish the consistency wasn’t so watery.
Anna - Thanks so much for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Laura M.
January 27, 2023
No effect
Reviewed Color: Copper
POSTED BY:
Laura M.
January 27, 2023
This had no effect on my hair color. Would not recommend
Laura - Thank you for sharing your feedback. We apologize for any disappointment after using our Tint Rinse. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jenna C.
January 26, 2023
A little watery
Reviewed Color: Mahogany Copper
POSTED BY:
Jenna C.
January 26, 2023
I like the concept of this but it's a little watery and hard to get it all over my hair in the shower without getting it all over my shower.
Jenna - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Adelia H.
January 26, 2023
BAD CUSTOMER SERVICE
Reviewed Color: Red
POSTED BY:
Adelia H.
January 26, 2023
BAD CUSTOMER SERVICE BAD PRODUCT NOT GONNA DEAL WITH THIS STORE ANYMORE
Adelia - We’re very sorry to hear that you were disappointed with our Tint Rinse. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly T.
January 14, 2023
Tint Rinse
Reviewed Color: Purple
POSTED BY:
Kelly T.
January 14, 2023
I purchased the purple tint rinse. It added absolutely no tinted color to my hair - not even a hint. I would not recommend it and will not purchase again.
Kelly - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hilary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Sarah G.
December 28, 2022
Tried for a fix
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sarah G.
December 28, 2022
This did not fix my redish tone, it stripped and lightened my color. My hair ended up a lighter shade of reddish brown and my grays were showing again. Overall not satisfied with both products I've tried now.
Sarah - We are so sorry to hear that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Pamela - We're truly sorry that our Tint Rinse in the shade Golden didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katrina H.
December 20, 2022
Nice and gentle
Reviewed Color: Copper
POSTED BY:
Katrina H.
December 20, 2022
Nice and gentle and hair feels lovely after use. Works well but doesn't last.
Hi Katrina! We are sorry to hear that the Tint Rinse does't last. Please check your emails, we have replied to you to help you further.
POSTED BY:
Totlyn O.
December 20, 2022
The Color Rinsed Out immediately
Reviewed Color: Mahogany Copper
POSTED BY:
Totlyn O.
December 20, 2022
The color did not stay - so I was more than challenged. I was a tad disappointed to say the least. I was not enjoying the product as I had hoped. I had good experiences before.
Totlyn - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Mary W.
December 18, 2022
Unless you want pink hair do not buy this
Reviewed Color: Red
POSTED BY:
Mary W.
December 18, 2022
I have read hair and ordered this for roots. Well it turned my hair dark pink. It is awful. I had to rewash my hair to get it out. Awful.
Mary - We're truly sorry that our Tint Rinse in the shade Red did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary B.
December 15, 2022
Didn’t work well
Reviewed Color: Red
POSTED BY:
Mary B.
December 15, 2022
This product just wasn’t great. Didn’t notice any difference.
Mary - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Hi Dominka! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we have just got back to you.
POSTED BY:
Cheri
November 13, 2022
Nothing but a stained bathtub.
Reviewed Color: Mahogany Copper
POSTED BY:
Cheri
November 13, 2022
Followed the instructions to a tee - and the tint rinse left zero deposit of color in my hair, only left color as a stain in my bathtub.
Very disappointing.
Hello Cheri - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected and stained your bathtub. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Candice M.
November 11, 2022
not great
Reviewed Color: Golden Mahogany
POSTED BY:
Candice M.
November 11, 2022
not something that works good with my hair texture
Candice - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Vicky P.
November 8, 2022
Not much difference
Reviewed Color: Copper
POSTED BY:
Vicky P.
November 8, 2022
i don't see any enhancement of color. Was hoping for some root coverage, which isn't a much different color than my original hair. It does add a shine.
Vicky - We’re so sorry to hear that this product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Amanda K.
November 8, 2022
Made my hair pink
Reviewed Color: Copper
POSTED BY:
Amanda K.
November 8, 2022
This was suppose to be used prior to my demi color and it made my hair pink.
Amanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Danielle W.
November 3, 2022
Okay
Reviewed Color: Copper
POSTED BY:
Danielle W.
November 3, 2022
It definitely warmed my blonde hair a little but it didn't really make that much a difference. Worked reasonably as a shampoo
Hi Danielle! Thanks for sharing your thought about the Tint Rinse. Please check your emails, we have contacted you to help you further.
POSTED BY:
Rosalyn Brown C.
October 31, 2022
Ok so far.
Reviewed Color: Red Neutralizer
POSTED BY:
Rosalyn Brown C.
October 31, 2022
I have only used it once and it seemed to take away some of the brassiness of my colour.
However you should realize that people who use hair colouring are usually older and it is almost impossible to read the small print of the directions for use. Even with glasses!
Rosalyn - Thank you so much for sharing your feedback with us! We are so thrilled to hear that the Tint Rinse (Red Neutralizer) is working for you so far! I am so sorry to hear that you were unable to review the print on the label. We have reached out to you via email to see what we can do about remedying this situation. We take all of our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details.
POSTED BY:
Teresa S.
October 31, 2022
Disappointed
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Teresa S.
October 31, 2022
It didn't change the brassiness in my hair and it darken the ends of my hair I only used it twice and it I was very disappointed.I will not be purchasing it again.
Teresa - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy S.
October 27, 2022
Did not help at all
Reviewed Color: Blonde Neutralizer
POSTED BY:
Tammy S.
October 27, 2022
This made my hair too dark. I really like the light copper tones. This took those away 🙁
Tammy - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Claire D.
October 26, 2022
Do not use if you have finer hair
Reviewed Color: Golden
POSTED BY:
Claire D.
October 26, 2022
I've only used this once and it leaves your hair feeling incredibly dry and doesn't really change or brighten up your hair colour
Claire D. - Thank you for your feedback. We're truly sorry that our Tint Rinse Golden did not provide the gold and vibrant tone you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Lisa - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Veronica G.
October 23, 2022
Not tried yet
Reviewed Color: Copper
POSTED BY:
Veronica G.
October 23, 2022
I have not tried this but from the other products bought in this order, I am not expecting much. I have previously bought a different brand from Amazon that is slightly cheaper and that I know definitely works, so I will probably go back to that.
Catherine - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Sureeporn - We're truly sorry that our Tint Rinse (Golden Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katherine H.
October 12, 2022
Hair color is wonderful but Not a fan of this particular product
Reviewed Color: Light Brunette
POSTED BY:
Katherine H.
October 12, 2022
Your other products are fantastic. For my hair, this product made it felt dry and looked dry and brassy. Very underwhelming. Used it once but never again.
Katherine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Diane C.
October 10, 2022
Tint Rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Diane C.
October 10, 2022
Didn’t work for me my hair was still brassy, don’t think I would use again
Paula O. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Mahogany Copper. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Taylor S.
October 2, 2022
Just okay
Reviewed Color: Red
POSTED BY:
Taylor S.
October 2, 2022
The color pigmentation is pretty good and definitely perked up my color. However it left my hair feeling really dry (even though I thoroughly conditioned after) and took out the shine in my hair.
Taylor - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Holly C.
September 20, 2022
Did not receive
Reviewed Color: Red
POSTED BY:
Holly C.
September 20, 2022
I did not receive this order. Very disappointed as I have previously ordered and was very pleased only to order again and not receive the product.
Holly - We're so sorry to hear your order hasn't arrived yet! Upon reviewing your profile, we see that you have already worked with us over email to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Linda S.
September 17, 2022
No difference
Reviewed Color: Light Brunette
POSTED BY:
Linda S.
September 17, 2022
Followed directions. Not only no difference, it make my hair feel like straw. Sorry I purchased.
Linda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah B.
September 16, 2022
Dries out hair
Reviewed Color: Red Neutralizer
POSTED BY:
Sarah B.
September 16, 2022
Stopped using because it always made my hair super dry.
Sarah - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Hello Geraldine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) dried your hair out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Celine K.
September 12, 2022
Doesn't work
Reviewed Color: Golden
POSTED BY:
Celine K.
September 12, 2022
I'm sorry just finished putting this tint in my hair and it hasn't made one, and I mean one bit of difference. I thought it would at least lift my colour a bit for the price of it. Sooo disappointed won't buy again.
Hi Celine! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we have got back to you to help you further.
Judi - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Paisley M.
September 6, 2022
Not purple
Reviewed Color: Purple
POSTED BY:
Paisley M.
September 6, 2022
If you’re going for a red-violet this might be great. However I didnt want any red / brassy tones so I wasn’t a fan of this.
Hello Paisley - We are super sorry to hear that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Teo M.
September 2, 2022
Not worth it
Reviewed Color: Golden Mahogany
POSTED BY:
Teo M.
September 2, 2022
Used it in the hopes to give my highlights a bit of a darker colour. The instructions say to leave it on for 2-3 minutes so I left it on for 5, again in the hopes to darken my highlights a little. It did absolutely nothing on the hair and left my scalp feeling really itchy. Would not buy again
Hi Teo! Thanks for stopping by. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you.
POSTED BY:
Constance H.
September 2, 2022
It’s ok
Reviewed Color: Copper
POSTED BY:
Constance H.
September 2, 2022
It left a little bit of a pink cast, but I think that’s because my hair is blonder with the highlights right now. I’ll save it for when my hair is a little darker (more copper).
Constance - We're truly sorry that our Tint Rinse in Copper did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Christina S.
August 31, 2022
Packaging
Reviewed Color: Purple
POSTED BY:
Christina S.
August 31, 2022
I had to throw it out before I could even use it because it leaked all over my shower and stained it. The packaging is terrible.
Christina - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia P.
August 29, 2022
Can't really see any difference
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Patricia P.
August 29, 2022
Sorry to say it doesn't do anything for me, I do like my custom color, however when I use this tint, it doesn't get rid of the red.
Patricia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Amy R.
August 26, 2022
Did nothing
Reviewed Color: Copper
POSTED BY:
Amy R.
August 26, 2022
Used this on my 3rd wash as my hair had faded already after dying. It did absolutely nothing. Waste of money.
Hi Amy! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we've just got back to you to help you further.
POSTED BY:
Anthi B.
August 18, 2022
Disappointed
Reviewed Color: Golden
POSTED BY:
Anthi B.
August 18, 2022
I received this item and I have to say very dissatisfied- did nothing for my hair and left it feeling like straw and dull.
I have tried Josh wood products which work very well and I wanted to give you a try .
No tint was left and hair felt worse . Completely unlike online reviews .
Hi Anthi! Thanks for sharing your feedback with us. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've contacted you to help you further.
POSTED BY:
Julie S.
August 18, 2022
Its good but
Reviewed Color: Blonde Neutralizer
POSTED BY:
Julie S.
August 18, 2022
I found the purple difficult to rince outvand only tried it twice. Probably my fault innnot being used to this process.
Julie - We are so sorry to hear about this! We thank you for sharing your experience with us, our team has contacted you via email; we hope to help you further, and we want to make you and your hair happy!
Sarah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Carolyn J.
August 9, 2022
Tint Rinse
Reviewed Color: Copper
POSTED BY:
Carolyn J.
August 9, 2022
The rinse did not color my hair at all. Did not stay on my hair after following directions exactly, did nothing! Fanciful tint works better than this, anything works better than no color at all!
I would like a refund and if you send a return postage I’ll be glad to return remaining color tint to you.
Carolyn - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ann S.
August 6, 2022
Very Bad Results
Reviewed Color: Light Brunette
POSTED BY:
Ann S.
August 6, 2022
Tint Rinse in Light Brunette did not work for me at all. I followed the directions exactly. My hair looks dull and feels like it's full of product. My hair usually feels quite soft, but it doesn't now. I can't wait to wash my hair this evening. It looks awful! I really wish I wouldn't have wasted my money:(
Ann - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
MARTINE S.
August 4, 2022
I DON'T KNOW
Reviewed Color: Red
POSTED BY:
MARTINE S.
August 4, 2022
May be I don't understand how but NOTHING like results
Hi Martine! We are so sorry for the inconvenience with your Tint Rinse. Please note, we are here for you. We've just emailed you to help you further, please check your emails.
POSTED BY:
Laura C.
July 25, 2022
Not keen
Reviewed Color: Dark Brunette
POSTED BY:
Laura C.
July 25, 2022
I didn’t want to post a review too soon as I wanted to give the product a chance but after my second bottle I’m still unsure what this is supposed to do to my hair apart from leave it dry ? I’ve left it on for the guided time, I’ve left it on for far longer ( to see if that was the issue) and it hasn’t once done what it says but make my hair unmanageable, dry and cause me to have a flare up of scalp psoriasis. I have my colour set to dark ash brown and after about 3 weeks it fades to a very auburn colour which I’m not keen on, the reviews say this will take the red brass tones out and I’ve yet to see it. It doesn’t change my hair colour at all so I wouldn’t suggest using this if you want real results. Just dye your hair more frequently.
Hi Laura! Thank you for contacting us. We are so sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you to help you further.
POSTED BY:
Stacy E.
July 25, 2022
Made my heart look pink
Reviewed Color: Copper
POSTED BY:
Stacy E.
July 25, 2022
After every step was taken my heart looked like it was a tint of pink for about a week
Stacy - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Isabel B.
July 23, 2022
Didn’t work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Isabel B.
July 23, 2022
My hair is still golden and looks the complete opposite to the colour on the bottom
Isabel B. - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Isabel B.
July 23, 2022
My hair came out the wrong colour
Reviewed Color: Dark Brunette
POSTED BY:
Isabel B.
July 23, 2022
patchy and now i have two different tones in my hair
Isabel B. -Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Dark Brunette. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
We are so sorry to hear that the Tint Rinse did not meet your expectations. We do see that you have already worked with one of our Color Experts to address this issue. Please let us know if there is anything else we can help with!
POSTED BY:
Jane C.
July 20, 2022
Not useful
Reviewed Color: Dark Brunette
POSTED BY:
Jane C.
July 20, 2022
This product doesn’t cover gray areas and dyes my hands. I didn’t notice a difference on my hair. It does not come with gloves. I didn’t find this product useful at all, just messy. It is a runny liquid.
Jane - We're truly sorry that our Tint Rinse (Dark Brunette) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hello Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michael S.
July 12, 2022
did nothing on my hair strand i tested no results not usefull for me at all..
Reviewed Color: Warm Beige
POSTED BY:
Michael S.
July 12, 2022
i would like to return for a refund, only used a small amount to test on strands of dark hair and no results..nothing changed at all...how do i return for refund?
Michael - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessica B.
July 10, 2022
Didn't do much..
Reviewed Color: Copper
POSTED BY:
Jessica B.
July 10, 2022
The concept is great. However the tint rinse didn't really add much of anything to my hair.
Jessica - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Ashley
June 30, 2022
Eh...
Reviewed Color: Purple
POSTED BY:
Ashley
June 30, 2022
Bought to see if it would help me get at least a little closer to my main goal of hair color but it didn't do quite as well as I thought...good product, just not for me.
Hey Ashley - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Thanks for choosing eSalon!
POSTED BY:
Christina G.
June 30, 2022
Does nothing
Reviewed Color: Purple
POSTED BY:
Christina G.
June 30, 2022
As the heading suggests this is like washing your hair with water. Does absolutely nothing. May as well have burnt the money spent on it.
Hi Christina! Thank you for sharing your feedback about the Tint Rinse. We are so sorry to hear that it didn't turn out as expected. Please check your emails, we've just contacted you to help you further.
POSTED BY:
Andrea E.
June 24, 2022
Don't see much difference?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Andrea E.
June 24, 2022
This is a nice product. But I honestly don't see any difference in my color when I use the tint rinse?
Andrea - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra D.
June 24, 2022
Not impressed
Reviewed Color: Mahogany Copper
POSTED BY:
Sandra D.
June 24, 2022
Really didn't do anything for my hair. I wasn't impressed with the product. I won't purchase this again.
Sandra - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nancy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
POSTED BY:
Lana W.
June 20, 2022
Didn't do anything to the tint of my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Lana W.
June 20, 2022
I had a very light brown color on my hair and it was so red and brassy. I watched a YouTube video on this and thought finally! I found something. But then I tried it...for an entire week....even longer than I was supposed to leave it in. Disappointed
Lana - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria S.
June 12, 2022
Disappointed
Reviewed Color: Golden
POSTED BY:
Maria S.
June 12, 2022
I didn't see any difference. This product did nothing to my hair
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dawn
June 12, 2022
A nice Colour Boost
Reviewed Color: Red
POSTED BY:
Dawn
June 12, 2022
This left a nice colour tinge to my hair. My only criticism would be that it also left my scalp red.
It will be interesting to see how it does once my roots come in.
I like this option for reviving the ends though without having to fully colour.
I would buy this again.
Dawn - We’re pleased to hear that you’re enjoying the Tint Rinse (Red) for your mid-lengths and ends! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Jennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We take our clients' feedback to heart and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Andrea H.
June 8, 2022
Runny
Reviewed Color: Copper
POSTED BY:
Andrea H.
June 8, 2022
I'd prefer this in a thick conditioner. Because it's so runny it makes a huge mess plus is dries my hair out.
Andrea - We're truly sorry that our Tint Rinse (Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carole T.
June 7, 2022
Tint rinse
Reviewed Color: Red Neutralizer
POSTED BY:
Carole T.
June 7, 2022
I used this product and it turned my hairGREEN. I sent email to ask consultants what I need to do and even though they said someone would get back to me asap the only information I got from them was to checkout How to Dye your hair at home and how to choose the best color for your skin tone. That was 6 days ago. Thankfully my stylist who cuts my hair was able to get the green out. I have used their hair color 32 times but after this issue of not getting back to me in a timely manner, I am cancelling my subscription.
Carole - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Joanne M.
June 6, 2022
No difference
Reviewed Color: Light Brunette
POSTED BY:
Joanne M.
June 6, 2022
I bought this for my daughter based off the reviews. She has light brown hair. There was no difference in her hair after using this product. She has used it a couple times and no noticeable difference. Definitely will not buy again.
Joanne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that your daughter expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy V.
June 3, 2022
Did absolutely nothing to tone hair that turned orange
Reviewed Color: Blonde Neutralizer
POSTED BY:
Amy V.
June 3, 2022
So disappointed did nothing to help with the highlight kit that turned my hair orange
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Stephanie C.
May 24, 2022
Made brassy tones worse
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Stephanie C.
May 24, 2022
I have naturally medium ash brown hair that had been heavily highlighted. I used box dye to color over the highlights with ash brown in an attempt to get it back closer to my natural color. That turned my hair a copper color, especially red at the roots. I used the Soft Red Neutralizer hoping to correct the copper/brass, and it made it worse. Total waste of time and money. I would've been better off using a purple shampoo.
Stephanie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Diane - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Benna E.
May 14, 2022
okay
Reviewed Color: Red
POSTED BY:
Benna E.
May 14, 2022
It did make my hair colour look a bit refreshed; however, it makes my hair feel dry, so make sure your conditioner is really good, and maybe use a moisturising shampoo before using it.
(My hair is coily (4c) and has a medium texture.)
Hi Benna! We are so sorry to hear that. Please check your emails, we've just contacted you to assist you further.
POSTED BY:
Deborah C.
May 12, 2022
Fake News
Reviewed Color: Red Neutralizer
POSTED BY:
Deborah C.
May 12, 2022
I bought this because I watched an infomercial type thing on YouTube and it showed to completely neutralize the red in her hair.. it did absolutely nothing for me. I'm bummed 😞
Deborah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elodie L.
May 11, 2022
No sure
Reviewed Color: Golden Mahogany
POSTED BY:
Elodie L.
May 11, 2022
I did not particularly found any interest in that product.
Hi Elodie! Thank you for sharing your feedback with us. We are truly sorry to hear that the Tint Rinse didn't meet your expectations. Please check your email, we've just contacted you to help you further.
POSTED BY:
Beth A.
May 3, 2022
toner
Reviewed Color: Blonde Neutralizer
POSTED BY:
Beth A.
May 3, 2022
I use this now and then, but really am unsure if it makes a difference
Beth - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Carol G.
May 3, 2022
Not sure about this
Reviewed Color: Golden
POSTED BY:
Carol G.
May 3, 2022
I wasnt sure about this rinse, if it was noticeable or not, but my husband said he liked the tone of my hair after coloring it. He usually says that after I do the color, it looks a bit too red. Maybe this toned it down.
Jessi - We're truly sorry that our Tint Rinse (Copper) didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Cindy C.
May 2, 2022
Tint rinse
Reviewed Color: Mahogany Copper
POSTED BY:
Cindy C.
May 2, 2022
Didn't really see color change when using this product
Cindy - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily B.
April 29, 2022
No change
Reviewed Color: Golden
POSTED BY:
Emily B.
April 29, 2022
I saw no change whatsoever to my color after using this product.
Emily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Merriedeth
April 27, 2022
Lovely colour but slightly drying
Reviewed Color: Copper
POSTED BY:
Merriedeth
April 27, 2022
I've re-ordered this product twice now and overall I like it. It definitely brightens your copper tones, however I have found it drys out my hair causing slight frizzyness. I would suggest doing treatments just after or using a good leave in conditioner or oil.
Hi Merriedeth! We are sorry to hear that the Tint Rinse dries your hair. We recommend using it after the shampoo and before the conditioner or mask. Please check your emails, we've just contacted you to help you further.
POSTED BY:
melyssa M.
April 25, 2022
Didn't do anything
Reviewed Color: Golden
POSTED BY:
melyssa M.
April 25, 2022
Got this product I am a light blond and It didn't do anything I just asked for a refund...
Melyssa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jennie M.
April 20, 2022
It did not look as good under harsh lighting like the natural hair color looks
Reviewed Color: Copper
POSTED BY:
Jennie M.
April 20, 2022
Under florescent lights, the tone did not look as good as the regular hair color looks - I'm going to look for a gloss conditioner instead - hopefully eSalon has one.
Jennie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Richelle M.
April 19, 2022
Not great as a color fill
Reviewed Color: Copper
POSTED BY:
Richelle M.
April 19, 2022
This tint made my hair orange, which it was supposed to do. However, the stylist recommended I use this as a color fill and I don't think it worked. My hair was supposed to go from blonde to brown and I have some hollow spots in it now. I don't think this was strong enough to act as a color fill.
Richelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
heather R.
April 16, 2022
Turned my hair pink!
Reviewed Color: Red
POSTED BY:
heather R.
April 16, 2022
I have a copper blend color but when I used this, it turned my lightest shades a noticeable pink color. Great for October but otherwise disappointing.
Heather - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
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