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8,930 Client Reviews |
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Don’t waste your time/moneyReviewed Color: Red Neutralizer I wanted this to work but it did absolutely nothing for my hair except leave it dry and a wod of my hair came out when I rinsed it out. I used as directed and I used it twice to be sure but won’t be risking my hair again. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No noticeable differenceReviewed Color: Soft Red Neutralizer Didn't hurt my hair by any means, but I didn't really notice it helping with toning down the red tones I have throughout my hair. I went to a cooler brunette color dye from a more auburn tint, so I got this to go along with it for in between dye jobs as the color faded some. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not workingReviewed Color: Golden Not working 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNadine - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No real different, IMO.Reviewed Color: Golden I don't really see much of a difference with this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StainsReviewed Color: Golden Mahogany This stains your scalp when you use it. Looks worse not better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I like the concept but the product is too runnyReviewed Color: Red I really like the concept of this product, however it was so runny. It would occasionally leak a bit on my bathroom floor from sitting in the container. And since it was so runny. It was hard to really keep the product really well in your hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBianca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
doesn't appear to make a changeReviewed Color: Red doesn't appear to make a change 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachele - We’re truly sorry that our Tint Rinse (Red) did not provide the coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
doesn't appear to make a changeReviewed Color: Purple doesn't appear to make a change 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachele - We’re truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong MoveReviewed Color: Golden This was recommended for my new colour but sadly it took the colour out and I ended up with a ginger parting. Won’t use it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJan P. - Thank you for your feedback! We're truly sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Tint Rinse purpleReviewed Color: Purple It dry my hair horribly. The tint didn't even work for my hair. I was disappointed. I believe esalon products are not best products for my hair type. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wear glovesReviewed Color: Dark Brunette My hair is soft black so its dark. This tint rinse really stains your hands & fingernails. It's a bit watery so comes out quickly and will make a mess. Use gloves or it will stain bad. I don't see a color difference in my hair so I feel it was a waste of money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hated the color.Reviewed Color: Copper I did not like the color. Made my hair look like a carrottop 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No change in color in-between coloring as expected.Reviewed Color: Soft Red Neutralizer Will probably not order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLydia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingReviewed Color: Copper Very disappointing, a complete waste of money. The only place it deposited colour was my nails 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsL Hughes - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Made my hair, well, copperReviewed Color: Copper It came with everything when I bought my first kit. I was slightly confused as the instructions on the leaflet said to use it before and the instructions on the bottle said to use after. I ended up getting a phone call from one of the advisors who was an extremely lovely and helpful lady. She confirmed i should use it before so i did as i was told. I bought demi permanent dye and the more i wash my hair the more copper it comes out (blue/purple shampoo is not helping). I'm very disappointed and wish I had gone with my guts and skipped this product altogether. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not impressed.Reviewed Color: Copper This product did nothing to revive, refresh, boost or tint my hair color. I won’t purchase again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRuthanne - We're truly sorry that our Tint Rinse (Copper) did not provide the refresh and boost of tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair dryReviewed Color: Dark Brunette I don't know what to say but let's my hair dried and no soft even after applying conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLizabeth - We're truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So soReviewed Color: Copper Can't really tell whether it's making a difference or not 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanita - We're truly sorry that our Tint Rinse (Copper) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right one for meReviewed Color: Blonde Neutralizer I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Lovely colour but very harsh on your hairReviewed Color: Copper Wouldn’t recommend other than extremely occasionally and bare in mind if your hair is in good condition it will strip your hair of its natural shine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky L.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so greatReviewed Color: Red It gets more color in my hands than in the hair Maybe has to be use it more often. But the difference is not that much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAna Maria M. - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
It’s okReviewed Color: Copper Mediocre color deposit 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSumi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisasterReviewed Color: Soft Red Neutralizer An absolute waste of money and hopes. Has done nothing to the brassy/warm tones and the lighter hair made dirty/greenish looking. Absolutely ugly. Requested a refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSigita V. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Team to resolve your concern. Please let us know if there is anything else we can do to help! We're always looking to improve our service and products, and truly value everything our clients say. |
did not useReviewed Color: Soft Red Neutralizer I did not use not needed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudi - Thank you for reaching out! Once you've had the chance to try Tint Rinse, we would love to hear your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CancelReviewed Color: Copper Not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looks good but doesn’t feel goodReviewed Color: Golden I like the product, the colour and how easy it is to use but hair feels likes rough and tangles easy afterwards, similar to the feeling of washing without conditioning. Discontinued use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Waste of moneyReviewed Color: Red Doesn’t do a thing. Don’t waste your money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdrian - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
IrritatingReviewed Color: Golden Left hair like straw made my scalp itch. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDagmar - We're truly sorry that our Tint Rinse (Golden) did not provide the texture and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I didn’t even use it because my hair didn’t turn out to be purple.Reviewed Color: Purple Not happy because I didn’t use it with my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaloma - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't work as well on greysReviewed Color: Soft Red Neutralizer Doesn't cover greys well. Otherwise, good! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't cover greysReviewed Color: Light Brunette Doesn't cover greys! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the expected colorReviewed Color: Mahogany Copper Very orange…not very mahogany 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
UpsetReviewed Color: Purple This stained Mt hands neck and shower 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So so productReviewed Color: Golden Don’t really see anything from this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehReviewed Color: Golden Although it’s a good product to try, for me it didn’t give me the look I wanted. Just a personal preference kinda thing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not sure what it is supposed to do?Reviewed Color: Golden Smells nice, but I do not see a difference either way. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re truly sorry that our Tint Rinse (Golden) did not provide the tone and coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the color - hate the bottleReviewed Color: Copper This product keeps my hair vibrant until my next color appointment! However, it needs new packaging - it leaks out EVERYWHERE when the cap is closed. The consistency is just too thin too be in this type of bottle. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAbbie - We’re truly sorry that our Tint Rinse packaging has not met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair is still rather redReviewed Color: Soft Red Neutralizer I bought this in the hope that it would neutralise any red tones that appeared after using the 'light brown' dye. Unfortunately, my hair is a distinctly reddish shade. I actually caught sight of myself in a window this morning and winced at my hair colour :( I gave it two stars as it smells nice and my hair is quite shiny after using it, but I don't think it really works on the redness... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
RemoveReviewed Color: Red Can you remove this item from my order for next time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe're truly sorry to hear that you were unhappy with our Tint Rinse in Red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehReviewed Color: Purple Leaves residue on everything after using AND after shampoo hair as usual until it all finally rinses out. No noticeable shine, color boost or tint after using for 30 days 2 weeks after new color and after retouch root coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMom - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I see no differenceReviewed Color: Soft Red Neutralizer I see absolutely no difference when I use this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth the timeReviewed Color: Light Brunette Who has three minutes to stand in a shower wet or sit in an empty bathtub to wait for 3 min in between shampoo and conditioner?? If the product gave amazing results I would consider it but no results and a huge waste of my time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa-We're truly sorry that our Tint Rinse did not provide the desired results that you expected. We truly appreciate every client, and look forward to providing you with a product that will better suit your needs in the future. |
Hasn’t taken the brassiness out at allReviewed Color: Blonde Neutralizer Not touched my brassiness but nicely rubs in 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJayne D. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Can’t tell a differenceReviewed Color: Red Neutralizer Aside from adding subtle shine post wash, I couldn’t really tell I used this product. I’m sorry. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and results that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
Not usedReviewed Color: Golden Mahogany Unfortunately, I will not be using this product. I added it to my order after my last (second) shipment and did not cancel the third order in time to not receive the product. I will not be using it because the color treatment dried out my hair very badly and I no longer trust products from this company. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not sure what it supposed to doReviewed Color: Copper I don't think this did anything to my hair. I didn't notice anything after using it. I tried it, but won't be buying it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AverageReviewed Color: Mahogany Copper Turned pink as it faded. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargo - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m not sure if I did it right.Reviewed Color: Soft Red Neutralizer I have light brown hair right now & my natural color is a medium/light blonde. I’ve died my hair so many different colors in the past & ive died it different reds so now whenever I die my hair it always fades into a light brown with a gold/orange look which I hate. I’ve tried blue toner shampoos for brown died hair but they don’t work for me & seems like they dry out my hair. I decided to try this product because I’ve seen good reviews & ive watched videos about it on YouTube. So I shampooed my hair in the shower like normal then I used this product & left it in for maybe 5 minutes rinsed it out put my regular conditioner & I even used the weekly retreat masque after but now my hair looks like it somehow lightened & now looks dark blonde I’m not sure how that was possible but I’m going to try again next wash day maybe without using the masque after. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SosoReviewed Color: Blonde Neutralizer It's not great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Was recommended this to fix highlightsReviewed Color: Light Brunette I was recommended this to help even out and blend my highlights after using the esalon light set as I had 2 very blonde streaks in my hair which looked really random with my brown hair. I’ve used it a few times and the blonde streaks are still very blonde and I have not noticed much of a difference. It might work for someone else but it didn’t work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariah - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to discuss this matter further and see what we can do about remedying this situation. Keep an eye on your inbox for more details, and thanks for sharing your experience with us. |
TintReviewed Color: Golden I don't think it kept my cooler very well but it was a nice shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsImelda B.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Did NOTHING for my brassy orange hair! Can't get a refund!Reviewed Color: Blonde Neutralizer My hair medium brown hair turned orange from the eSalon Light Set. Seriously, it turned NEON ORANGE. eSalon recommended I try Light Set again and pair it with the balancing Tint Rinse. I foolishly trusted the eSalon rep and tried it again. Well, my hair turned orange again and the purple Tint Rinse did absolutely nothing for me. I used it several times, and all it did was foam up into a huge lather that seriously dried out my hair. My hair is a hideous bright orange and damaged and I'm so sad. Here's the worst part!! eSalon would not honor their 100% money back guarantee for me. Be careful with this company, they hide the fact that they only offer 1 refund per customer in the fine print. But that won't stop their representatives from encouraging you to buy MORE products to fix your hair, and then when that doesn't work, they will deny you a refund. Buyer beware!! I will never shop from eSalon again. All I can do is hope someone who reads this will learn from my mistakes and save their hair from the damage and embarrassment I am going through by not purchasing the eSalon Light Set or Tint Rinse. 6 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not sure what changed?Reviewed Color: Golden I've used the rinse 4 times now since receiving it and can't say that I see any difference to my hair. Perhaps my curls are just too dark to have a golden glow? I may try a different shade, but the gold was invisible on my head. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We're truly sorry that our Tint Rinse (Golden) did not provide the golden results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Colour good - feel bad!Reviewed Color: Copper I love the colour this gives me in between colouring. However, no matter how long I rinse for, it leaves an itchy deposit on my scalp. Sadly, this has led to little scabs. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVon M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so effective tint rinseReviewed Color: Light Brunette I found that it did not do much for my hair cover problem as now the white baby hairs are fen more noticeable 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnabel - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseReviewed Color: Copper Not the right color. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re truly sorry that the Tint Rinse was no the right color. We take our clients' feedback to heart and continue to improve our products each and every day. We value every client, and look forward to providing you with a product that will better suit your needs. |
Way too much redReviewed Color: Copper Tried it and so much red I had to redye my hair got rid of it and want other places with maby blond highlights or tint would be nice but not red 0 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKenneth - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair so dry, it's breaking offReviewed Color: Copper I really wanted to love this product and hoped it would help to keep my colour bright between colouring sessions. I was really disappointed that I saw no change in the colour but worse, the condition of my hair has changed drastically for the worse since using it. My hair had always been strong but this left it so dry and knotty, it's broken quite badly at the crown and several inches down so I have noticeable short pieces that weren't there before. Having very long hair, this is quite upsetting as they're going to take so long to grow out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise S. - Thank you for contacting us. We're truly sorry that our Tint Rinse (Copper) did not work for you. We value every client, and look forward to providing you with a product that will better suit your needs. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Just about okReviewed Color: Mahogany Copper Ok did not see a great deal of difference when I used it probably won’t buy again 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSharon M. - Thank you for your feedback! We are so sorry to hear that our Tint Rinse (Mahogany Copper) did not work for you. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
Not thrilledReviewed Color: Copper Made my hair not such a great shade looked fake 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very messyReviewed Color: Red Neutralizer does not work, stains hands and is very runny. I will not buy again. I use it couple of time now and i didnt see any difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a matchReviewed Color: Copper This did not match the color esalon designed for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTabatha - We're truly sorry that our Tint Rinse (Copper) was not the correct shade for your hair color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can’t tell any differenceReviewed Color: Purple I used the red before and it seemed to work, when I use the purple does not seem to add any tint. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMona - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair super dryReviewed Color: Golden Mahogany This did nothing for me at all! No shine or brilliance and it made my hair very dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeli - We're truly sorry that our Tint Rinse did not provide the moisture and shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okReviewed Color: Soft Red Neutralizer I haven't really noticed a huge difference when using this. My ends tend to turn a little red several weeks after color, so I ordered this to help offset that. I've used it a few times now, but haven't noticed much difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeeAnna- We're truly sorry that our Tint Rinse did not work out the way you wanted it to. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint okReviewed Color: Mahogany Copper Tint is ok but leaves my hair oily even after throughly rinsing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeverly-We are truly sorry that our Tint Rinse leaves your hair oily. We value every client, and look forward to providing you with a product that will better suit your needs! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Spotty ColorReviewed Color: Copper I dyed my hair copper from esalon and have used this tint rinse 4 times in between dyes. This always leaves my hair color spotty and uneven. I love the idea of this product which is why I kept trying it to see if it was a user error. But I have stopped using it because it looks really uneven. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly - Thank you for sharing your feedback. We're sorry to hear your Tint Rinse results were different than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ShineReviewed Color: Purple Didn't give my hair the shine I thought it was for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDee - We're truly sorry that our Tint Rinse (Purple) did not provide the shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedReviewed Color: Light Brunette I previously tried a lighter shade if tint rinse but it didn’t really do anything. I thought I’d maybe chosen the wrong tint colour and ordered this one instead. I still didn’t notice any difference to my hair whatsoever unfortunately. I love most of the other products in the range but this one just doesn’t seem to be for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
too darkReviewed Color: Copper this is also too dark, but better than the hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meReviewed Color: Copper I have tried this a few times now and my hair always feels greasy after. I also don't notice a difference in my color. I love the esalon hair color but this product doesn't work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNichole - We're truly sorry that our Tint Rinse (Copper) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Meh.Reviewed Color: Soft Red Neutralizer On level 6 hair for 4 minutes, this had zero impact. Tried a second time the next day and still got no result. Plus, it increased shedding. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too brassyReviewed Color: Copper Works but I wasn't a fan of the orange hue 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't work for meReviewed Color: Red I purchased the red tint to correct the orange/copper and red color in my brunette hair that had faded , unfortunately it turned my hair pink . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure about it.Reviewed Color: Blonde Neutralizer While it does make my hair feel silky, I don't see the effect of toning the brassiness out of my hair. Also, the next day my hair feels waxy. It only on the days after I use the tint rinse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalia - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very runnyReviewed Color: Blonde Neutralizer Very runny and dried out my hair. Would not recommend 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison A. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that you have had a bad experience with a Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not sure it does anythingReviewed Color: Golden I've been using it for months, keeping it on for longer, but I don't see a difference. Maybe I have to use it more often. I only wash my hair about twice a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmilie - We're truly sorry that our Tint Rinse (Golden) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expected.Reviewed Color: Golden The tint rinse has a lovely thick lather, but sadly it has dried my hair out quite badly 😢. I used a hair mask afterwards for a deep condition, but my ends are still quite dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
No differenceReviewed Color: Purple Used regularly after colouring hair but Sorry to say ... A lot of rinsing , And no difference to colour tone, no purple tones seen... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy C. - We're so sorry that our Tint Rinse Purple did not provide the purple tone you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Doesn’t work AT ALL.Reviewed Color: Dark Brunette My hair looks the exact same! I followed the instructions to a T! Waste of $12 in my opinion just order more color and take the 1.5 hours it takes. This is extremely disappointing and sad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsI'm so sorry to hear our Tint Rinse in Dark Brunette did not work for you! We have reached out to you via email to help, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please check your inbox for more details and let us know if we can help with anything else. |
Does nothingReviewed Color: Mahogany Copper Wasn’t really doing anything to my colour so far. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Mahogany Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Umm!Reviewed Color: Golden Mahogany Doesn't seem to work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation! We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A puzzleReviewed Color: Red Neutralizer This product was recommended by the stylist . However, it did not work in my hair and noticed nothing different. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
DO NOT BUYReviewed Color: Copper This product is awful. It left my hair extremely dry and the color was not even at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMackenzie - We're truly sorry that our Tint Rinse (Copper) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stains your scalpReviewed Color: Red Every time I've used this tint rince to brighten my color in between colors it stains my scalp and I can't get it off for 2-3 washes? Don't recommend it at all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not convincedReviewed Color: Soft Red Neutralizer Thought this would be great after reading all the reviews as it’s highly rated. After using my hair feels dry and still with a fair bit of warmth. Will keep using to see if it eventually works after using a couple more times and maybe use a mask after it to see if it help with the dryness. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
TintReviewed Color: Copper Love the color but it’s too strong for my hair made my hair really dry had to do extra hot oil treatment along with mask and conditioner. Although my hair are healthy. I’m afraid to use it again to try one more time less time, but don’t want to take chances. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorelie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I have hot roots from your colorReviewed Color: Blonde Neutralizer My roots turned light and red from your color and my ends dark so they sent me purple shampoo no one followed up and did not care the shampoo did not work , no one followed up to see if there dish soap I was told to use fix my hair I was not going to use dish soap 0 of 0 people found this review helpful. Did you? |
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WHY, WHAT WAS IT SUPPOSE TO DO?Reviewed Color: Golden Mahogany It did nothing for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanette - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it’s okay..Reviewed Color: Mahogany Copper this product didn’t release much color on my hair at all, it’s insanely runny and stains my shower. even when completely closed, it leaks. very very messy. not worth what little results i got. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Doesn’t workReviewed Color: Copper No tint used few times 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good coverage but made my hair too softReviewed Color: Golden I like the color test but it made my hair too soft and flat. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not perform wellReviewed Color: Purple Did not perform well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We're truly sorry that our Tint Rinse (Purple) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This did nothing.Reviewed Color: Blonde Neutralizer This product is weak & did nothing to help tone my brass. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessezMom - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Light RinseReviewed Color: Golden I didnt see grays being colored. Maybe I needed to leave on longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This is a waste of $Reviewed Color: Warm Beige Don’t even bother with this. Made absolutely no difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessezMom - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Makes my hair dryReviewed Color: Soft Red Neutralizer Product does take the red down a notch or two , however, i dislike how it makes my hair feel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynette - We’re truly sorry that the feel after using our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseReviewed Color: Golden Tried this product once. Gave a brightness and brought out more of the red tones I was looking for, but made my hair feel like straw and I lost a few handfuls of hair when rinsing it out. Won’t be ordering in the future and won’t be using the remainder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We're truly sorry that our Tint Rinse (Golden)did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Waste of timeReviewed Color: Soft Red Neutralizer Left hair dry and patchy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Just okReviewed Color: Golden Mahogany Do not really notice any difference 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |