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After reading the reviews, I had really high hopes for this product. It seems that most people who used it were using it for the same reason I wanted to try it - brassiness that develops over time with color treated brown hair. I will say that I have quite a lot of grey hair, so maybe that’s why it’s turning brassy, but it’s something that I’ve been struggling with for a couple of years. My hair is light-medium brown with some lowlights, and it seems to just pick up a lot of red undertones. I’d much prefer ash or cool undertones with my skin color. So, when I saw this product I was super excited thinking it’s just what I’ve been looking for - since I’ve pretty much tried everything else, with little success. Nope. I even left it on for 30 minutes. This is just another failed product for me. I did reach out to customer service, and I can return it - minus the shipping cost to mail it back. They encouraged me to try the red neutralizer (this review is specifically for the soft red neutralizer) but I’m not sure I’ll waste the time and money to try another product that I have little hope will work. Overall, I’m disappointed as I really wanted this to work. I’m giving it two stars instead of one because my hair does feel pretty soft after using this 3 times now, though no change in color.
Brooke- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Alison - We're truly sorry that our Tint Rinse (Purple) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Cecil - We’re truly sorry that Tint Rinse (Copper) color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Crystal P.
April 15, 2021
Ok I guess but bottle product is in, wasn't good
Reviewed Color: Purple
POSTED BY:
Crystal P.
April 15, 2021
So sitting it on it's head with bottle closed and it all leaked everywhere so the bottle itself is crappy. It didn't seem to add a lot of color just very light. No one could notice it unless I pointed it out and then I think they were just being nice. It did stain my tub took a lot of elbow grease to remove the strain cuz like I said it spilled out all over the place overnight and I had a mess the next day.
Crystal - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Melinda J.
April 13, 2021
Didn’t notice a change
Reviewed Color: Golden Mahogany
POSTED BY:
Melinda J.
April 13, 2021
Used this tint rinse and didn’t notice any brightness to my color
Melinda- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Allessandra S.
April 12, 2021
Hair damage
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Allessandra S.
April 12, 2021
I’ve been using this twice a week for a couple weeks now, not only do I not see a difference hut my hair has been damaged and falling out. I am very unhappy with the product and wish I did not spend 20$ :(
Allessandra - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Terri Z.
April 11, 2021
Didn't work for me at all
Reviewed Color: Golden
POSTED BY:
Terri Z.
April 11, 2021
I was hoping it'd at least blend the grays a bit, and maybe even darken the highlights temporarily. As far as I can tell - it did nothing. In fact I noticed an area of my hair, several inches from my roots down, that actually looks gray now! I don't know if that is because of the tint rinse or something else, but it definitely didn't help :(
Terri - We're truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
jenn K.
April 9, 2021
wasted $
Reviewed Color: Red Neutralizer
POSTED BY:
jenn K.
April 9, 2021
bought this to tone down brassiness in my brunette hair. DID ABSOLUTELY NOTHING. not even a tinge of toning.
Jenn - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the toning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gail
April 9, 2021
Tint rinse
Reviewed Color: Copper
POSTED BY:
Gail
April 9, 2021
Kind of messy . Felt like it dried out my hair. Only used it once. Might give it another try. Feel not needed hair color has stayed
Gail - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lee M.
April 8, 2021
???
Reviewed Color: Copper
POSTED BY:
Lee M.
April 8, 2021
Not sure what it does. Smells great- but saw no change in color at all.
Lee- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tiffany S.
April 8, 2021
It doesn't produce the color indicated.
Reviewed Color: Purple
POSTED BY:
Tiffany S.
April 8, 2021
I selected the pearl purple color and ended up with red.
Tiffany - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Hayley C.
April 6, 2021
Not what I hoped for
Reviewed Color: Golden
POSTED BY:
Hayley C.
April 6, 2021
Honestly I had high hopes for this to bring a hint of colour and lots of shine, it just fell flat. Doesn't feel good on your hair and made it tangly once rinsed.
Hayley C. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Lupe F.
April 6, 2021
I really don't know what this suppose to do?
Reviewed Color: Red Neutralizer
POSTED BY:
Lupe F.
April 6, 2021
I don't know what this is suppose to do? Can you explain to me. Thank you
Lupe- Thank you for reaching out! We have reached out to you via email to discuss the use and application of our Tint Rinse with you. Keep an eye on your inbox for more details.
Gill M. - We appreciate your feedback here at eSalon! We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Lori B.
April 3, 2021
Meh
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lori B.
April 3, 2021
Pretty coming out of the tube, but no discernible effect on my hair.
Lori - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
laura L.
April 2, 2021
No difference.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
laura L.
April 2, 2021
I saw no difference after using this product. I took before and after photos thinking it would finally fix the overall red tint in my hair.. instead, I saw no changes made. Left disappointed.
Laura - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
.
April 2, 2021
Unused
Reviewed Color: Red
POSTED BY:
.
April 2, 2021
After the experience and how the colour left my hair feeling, I won’t even give this a try. Not for me.
Good morning! We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. We hope that you will have a chance to use our Tint Rinse (Red) in the future. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Cynthia S.
April 2, 2021
Soft, silky hair but did not tint anything
Reviewed Color: Golden Mahogany
POSTED BY:
Cynthia S.
April 2, 2021
This made my hair super soft and silky. It smelled wonderful but it didn’t do anything to change my hair color or add anything to it. I tried it twice, last time longer than first and it didn’t do anything. I’ll keep using it because it makes my hair so soft but it just may not work for everyone.
Cynthia - We're truly sorry that our Tint Rinse did not provide the pigmented results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Louise R.
March 31, 2021
A little too orangey
Reviewed Color: Golden
POSTED BY:
Louise R.
March 31, 2021
This tint rinse did not impress me. It did not blend well with my color, I thought.
Louise - We’re truly sorry that Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Susan T.
March 30, 2021
Very red
Reviewed Color: Copper
POSTED BY:
Susan T.
March 30, 2021
I’ve used this product twice (1 x weekly) and my hair ends are very red, not copper, red!
Not too sure!
Susan T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Cindy - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda H.
March 27, 2021
What am I missing?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Linda H.
March 27, 2021
Great reviews for this product; but I've used it two shampoos in a row and am not seeing any change to the unwanted red tones in my hair. Also, I'm not sure what happens in the shower with this product; but after both uses, my hair is very tangled and hard to comb through. While I will probably keep the product and may continue to use it, I don't see me re-purchasing.
Linda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Barbara E.
March 26, 2021
Tint rinse
Reviewed Color: Copper
POSTED BY:
Barbara E.
March 26, 2021
I used this product and could not tell a difference at all.
Barbara - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Karen - We're truly sorry that our Tint Rinse (Purple) did not provide the added color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sylvia- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kayla B.
March 23, 2021
Arrived damaged
Reviewed Color: Purple
POSTED BY:
Kayla B.
March 23, 2021
Arrived busted open. Can only use some leftover product.
Kayla - We're truly sorry that our Tint Rinse (Purple) arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pierina F.
March 21, 2021
Not for fine hair
Reviewed Color: Golden
POSTED BY:
Pierina F.
March 21, 2021
Used it once and it weighed down my hair and made ir super greasy. Didn’t notice a difference in color.
Pierina - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nansea C.
March 21, 2021
A BIT ORANGIE
Reviewed Color: Golden
POSTED BY:
Nansea C.
March 21, 2021
While the change in color is subtle, it's not really gold but more orangie. I guess different hair colors produce a different tint result. If this last chance I'm giving eSalon works out, I would try the tint again for that boost, burst of subtle highlights. I do like the wash in tint idea. Take care, stay safe. ~Nansea~
Nansea - We're truly sorry that our Tint Rinse (Golden) did not provide the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
POSTED BY:
Amanda P.
March 20, 2021
Not the colour I expected
Reviewed Color: Copper
POSTED BY:
Amanda P.
March 20, 2021
I bought this thinking it would be a much brighter copper than what I got. It dulled my vibrant copper hair down a lot I had to go over it again with a brighter copper colour. I like the idea of this product and it lathered well in my hair but the shade was wrong.
Amanda - We're truly sorry that our Tint Rinse (Copper) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen R.
March 19, 2021
No difference
Reviewed Color: Purple
POSTED BY:
Karen R.
March 19, 2021
I see no difference in my hair using this. I have followed the directions, still nothing.
Karen - We're truly sorry that our Tint Rinse (Purple) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth S.
March 17, 2021
Doesn’t seem like I make much difference.
Reviewed Color: Golden
POSTED BY:
Elizabeth S.
March 17, 2021
If you are on a budget this item does not seem very essential and I’m not sure it makes a big difference and how my hair looks.
Elizabeth - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Mandy W.
March 16, 2021
Not sure if it works at all
Reviewed Color: Blonde Neutralizer
POSTED BY:
Mandy W.
March 16, 2021
I have been using this every time I shampoo to try and reduce the orange brassiness of my colour. I'm not sure whether it is working or not. My hair is still orange, but perhaps not AS orange as it would be without the tint?
We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not help reduce brassiness as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan R.
March 15, 2021
didn't see much change
Reviewed Color: Golden
POSTED BY:
Susan R.
March 15, 2021
I tried the golden tint rinse I didn't see any shimmer or shine. The product left my hair very dry after rinsing and I needed to condition it twice. I do not think I will use it again.
Susan R. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Golden). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Kim M.
March 14, 2021
Very disappointed
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Kim M.
March 14, 2021
After reading alot of good things about this I was excited to finally give it a try. I wasn't sure how fast it would work but I've been leaving it on longer and used it several times over a few weeks and it is not changing my colour at all. Plenty of red tones in my hair to be neutralised and no difference at all.
Absolute waste of my money.
Kim M. - Thank you for your feedback. We're so sorry that our Tint Rinse did not neutralize the red tones as you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Deborah H.
March 14, 2021
Meh
Reviewed Color: Golden
POSTED BY:
Deborah H.
March 14, 2021
This didn’t really do anything for me. Perhaps I chose the wrong shade
Deborah H. - Thank you for sharing your feedbacks. We are so sorry to hear that our Tint Rinse didn't work for you. We have reached out to
you via email to see what we can do about rectifying this situation, and to recommending you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rhonda N.
March 13, 2021
dried out my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Rhonda N.
March 13, 2021
I felt like this really dried out my hair so I stopped using it after only once.
Rhonda - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the moisture and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer D.
March 13, 2021
Question is this the correct color for my hair
Reviewed Color: Golden
POSTED BY:
Jennifer D.
March 13, 2021
I am just about ready to color my hair and did the tint rinse. It actually took all the copper out of my hair and left me blonde. Really unhappy with this product. I used it once and will probably throw the rest away
Jennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Michaela C. - Thank you for reaching out to us here at eSalon! We are happy to hear that you were pleased with our color Tint Rinse (Blonde Neutralizer). We appreciate you taking the time to try it out, and to share your experience with us. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your Color concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Zoe W.
March 12, 2021
Ok as temporary fix
Reviewed Color: Copper
POSTED BY:
Zoe W.
March 12, 2021
Was ok - added colour but I felt it made my colour look a bit brassy
Zoe W. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Nina B.
March 11, 2021
Didn't see much of a change other than shine
Reviewed Color: Golden
POSTED BY:
Nina B.
March 11, 2021
I guess I expected more visual results from the Tint Rinse than I saw, but it DID give my hair great shine, like the shine I see right after coloring my hair. My color formula is Medium Brown/Warm Beige so choosing the 'Golden' Tint Rinse might have been "my bad" in that my hair is too dark to see much effect from the 'Golden' tint. I did talk to my eSalon stylist who is kindly sending the 'Warm Beige' shade Tint Rinse with my next order. I realize the Tint Rinse isn't supposed to color grays but other than shine, I would hope for a bit of a color boost in-between full color so we'll see what the 'Warm Beige' does.
Nina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Denise - We're hopeful that you will enjoy the Tint Rinse (Red)! We truly value your feedback and look forward to hearing from you in the future.
POSTED BY:
Maria M.
March 11, 2021
so so
Reviewed Color: Golden Mahogany
POSTED BY:
Maria M.
March 11, 2021
I had hoped this would coat my gray hair so that I would have another day or two before I had to color. I noticed a slight difference but not enough. I had to wear my hair up and mist around my hairline to make my grays less noticeable. I still use it because it does slightly cover my growing out gray, but I know it doesn't do exactly what I need in a pinch.
Maria - We're truly sorry that our Tint RInse (Golden Mahogany) did not provide the coverage that you expected. We have reached
out to you via email to see what we can do about remedying this situation, per our Satisfaction
Guarantee. We value every client, and look forward to providing you with a product that will better suit
your needs. Keep an eye on your inbox for more details.
POSTED BY:
Edy J.
March 10, 2021
Does not work!!
Reviewed Color: Red Neutralizer
POSTED BY:
Edy J.
March 10, 2021
This product was supposed to eliminate red tones from hair but it actually brought out much more red, to the point that it looked as if I had colored my dark brown hair to auburn! It also leaves hair very dry! I called to see if I could return it and was told they only accept product that is sealed and has never been used. So buyer beware!! There is no guarantee on satisfaction on this!
Edy - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide neutralizing that you expecteded. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
poppy S.
March 10, 2021
did nothing
Reviewed Color: Red Neutralizer
POSTED BY:
poppy S.
March 10, 2021
my hair had been light brown for a while and i was growing my roots out in hope this would actually do something, alas, it did not. dont waste your money on this if youre looking to make your hair darker because it neither did that or cancelled brassiness..
poppy S. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Jennifer A.
March 10, 2021
Not for dark hair
Reviewed Color: Red
POSTED BY:
Jennifer A.
March 10, 2021
eSalon recommended I try this so I did. It isn't visible at all on my dark hair. It left color on my hands though so that was not great. It shouldn't have been recommended for my hair as it's darkest red brown so too dark for this red to make any impact at all.
Jennifer - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah B.
March 10, 2021
Dont really work for me
Reviewed Color: Golden Mahogany
POSTED BY:
Sarah B.
March 10, 2021
I didnt see a difference in my hair after using it. Its smell good tho.
Sarah- We're truly sorry that our Tint Rinse in the Golden Mahogany shade did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jane K.
March 8, 2021
Don’t see much difference
Reviewed Color: Golden
POSTED BY:
Jane K.
March 8, 2021
Thus doesn’t have much effect on my hair but it is dark
Jane K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Alison A.
March 6, 2021
Waste of money
Reviewed Color: Blonde Neutralizer
POSTED BY:
Alison A.
March 6, 2021
Can’t tell any difference at all to my colour.
Makes your hair all dried out and knotty.
Also it foams up like a shampoo and so is really messy.
Alison A. - We truly appreciate your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jermaine F.
March 6, 2021
Bold
Reviewed Color: Copper
POSTED BY:
Jermaine F.
March 6, 2021
I like this I think It doesn't really sit well with my hair but does leave it with a nice shine
Jermaine F. - Thank you for reaching out to us here at eSalon! We're so sorry that our Tint Rinse (Copper) did not provide the result you expected. We have contacted you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Helen H.- Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Tammie W.
March 5, 2021
Boo!
Reviewed Color: Golden
POSTED BY:
Tammie W.
March 5, 2021
I used this four days after coloring my hair. It did nothing! Wasted my $$ Boo!
Tammie - We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cathy R.
March 3, 2021
No real change
Reviewed Color: Golden
POSTED BY:
Cathy R.
March 3, 2021
The product did very little to enhance the color of my hair!! Very disappointed
Cathy - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Hulagirl
March 3, 2021
Didn't do a thing 😕
Reviewed Color: Golden Mahogany
POSTED BY:
Hulagirl
March 3, 2021
It didn't change the color at all.
Update:
I was refunded my money for the product, very happy in that regard.
Rana D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Cynthia C.
March 3, 2021
not what I thought it was
Reviewed Color: Red Neutralizer
POSTED BY:
Cynthia C.
March 3, 2021
I was thinking this was for hiding in between grey roots. It is not. I really don't need a tint rinse as Esalon doens't get a bad tint to it and this stuff is a mess to work with
Cynthia - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Terri D.
March 2, 2021
No difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Terri D.
March 2, 2021
I was hopeful but the toner did nothing for the brassiness. Meh.
Theresa - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katherine B.
March 2, 2021
Didn't Work for Me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Katherine B.
March 2, 2021
I've tried this a few times since I got it and I haven't noticed a difference in my color.
Katherine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carla B.
March 2, 2021
Tint rinse
Reviewed Color: Golden
POSTED BY:
Carla B.
March 2, 2021
Made my hair shine, some what of a tint. Would not buy again
Carla - We are so sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth T.
March 1, 2021
Not what I expected
Reviewed Color: Red Neutralizer
POSTED BY:
Beth T.
March 1, 2021
Very watery, and very sudsy. I have used masks before and they have never been liquidy. Overall the product works to revive the tone and tint of your color but can go fast because it’s like water.
Beth - We're truly sorry that our Tint Rinse (Red Neutralizer) did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
POSTED BY:
Claire H.
February 27, 2021
Wrong color
Reviewed Color: Golden
POSTED BY:
Claire H.
February 27, 2021
I like the shine and the way my hair felt but it put too much gold in my hair. I wanted to brighten my highlights up, not darken them. I expected the purple rinse which I’m trying next.
Claire - We're truly sorry that our Tint Rinse in Golden did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sasha R.
February 26, 2021
No real change at all
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sasha R.
February 26, 2021
I did lots of research ahead of time and this sounded good but honestly did not notice any change at all. I was hoping there would be a noticeable difference but 3 times already and no real change. Can’t help but be disappointed. Maybe because only grey tone and no purple or blue tone to the shampoo? Not sure why but for the price I feel it is a waste of money
Sasha - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jillene B.
February 24, 2021
Very drying
Reviewed Color: Golden
POSTED BY:
Jillene B.
February 24, 2021
Very drying & really didn't see any results other than making my hair dry & frizzy
Jillene - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection
Haley - We're truly sorry that our Tint Rinse (Golden) did not provide the difference that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Alexandra K.
February 24, 2021
I wish I could rate it higher
Reviewed Color: Copper
POSTED BY:
Alexandra K.
February 24, 2021
Pros: Smells great, decent price, lathers really well, I have hair down to my butt and only needed roughly a palm full to cover my hair well.
Cons: It didn't work.
I have naturally red hair that gets a little flat and dull in the winter and I was hoping to brighten it up and make it more vibrant. It did nothing to my hair, except turn my natural blondish highlights a kool-aid red color. Super bummed, I had high hopes.
Alexandra - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
MaPo
February 24, 2021
Not great
Reviewed Color: Copper
POSTED BY:
MaPo
February 24, 2021
Used this to put a copper into my hair between colours. It left my hair blotchy and more carrot like in places. Gone back to a well known rinse toner now
MaPo - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Marisa P.
February 24, 2021
Great for shine and color boost
Reviewed Color: Light Brunette
POSTED BY:
Marisa P.
February 24, 2021
Makes my bathtub look like a murder scene but overall a good tint rinse.
Marisa - Thank you for sharing your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Victoria R.
February 22, 2021
Neutraliser.
Reviewed Color: Blonde Neutralizer
POSTED BY:
Victoria R.
February 22, 2021
This product is OK but I have used better. It’s a pity you still have to use a conditioner afterwards I feel that the extra procedure neutralises the Neutraliser.
Victoria R. - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Emma M.
February 22, 2021
Leaves hair a little limp
Reviewed Color: Red
POSTED BY:
Emma M.
February 22, 2021
I had high hopes for this but unfortunately it seems to leave a film on my hair which weighs it down and leaves it feeling flat. It does brighten the colour a little bit but I feel like I need to wash my hair the next day which kind of defeats the purpose. I have tried it without putting conditioner on my hair afterwards and it was a bit better so maybe it just doesn’t agree with my fine hair.
Emma M. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Red). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Shellisa M.
February 19, 2021
Makes Your hair feel damaged
Reviewed Color: Red Neutralizer
POSTED BY:
Shellisa M.
February 19, 2021
The color was ok immediately after application, but it made my hair hard and straw like. I would not recommend this product.
Shellisa - We're truly sorry that our Tint Rinse did not provide feel that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan B.
February 19, 2021
Green tint, terrible
Reviewed Color: Red Neutralizer
POSTED BY:
Susan B.
February 19, 2021
I’m very familiar with neutralizers, tints, and other tools to fight brassiness but this wins the worst product category. I hate it, which is odd because I love every other Esalon product I’ve tried.
I have brown hair, with some lighter highlights and have never had a tint make my hair a more putrid tone. Maybe I got a bad bottle (I actually had a couple because I’d forgotten to cancel it from the next order) and I threw them all out.
Maybe it’s just my hair but I won’t touch this again- I much prefer John Freda brunette shampoo or a purple shampoo.
Susan - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a
POSTED BY:
Frances C.
February 19, 2021
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Frances C.
February 19, 2021
I was promised this product to correct the brassiness from the highlights, but I haven’t received it, yet.
Frances - Thank you for reaching out. We're sorry to hear your order of Tint Rinse has not been received! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Denise S.
February 17, 2021
Tint Rinse
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Denise S.
February 17, 2021
It gives me back the shininess in the color I’m looking for, However fades pretty quick. Very pleasant smell
Denise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Donna R.
February 17, 2021
More of a shampoo than a rinse
Reviewed Color: Golden
POSTED BY:
Donna R.
February 17, 2021
This was ok, not really pigmented much so it added a little shine is all. They call it a rinse but is lathers and feels like a shampoo. I will not order it again.
Donna - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laurie R.
February 17, 2021
Very Red
Reviewed Color: Copper
POSTED BY:
Laurie R.
February 17, 2021
Less of a copper and more of a bright red which faded to pink. Not really what I was looking for but if you are going for more of an edgy magenta look, it would be for you.
Laurie - We're truly sorry that our Tint Rinse did not provide end result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sara R.
February 16, 2021
minor improvement
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sara R.
February 16, 2021
it was pretty good. i only used it once and did think it toned down the warmth, but it wasn't a huge improvement.
Hi Sara - Thank you so much for your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
IG21
February 16, 2021
Turned my highlights PINK!!
Reviewed Color: Copper
POSTED BY:
IG21
February 16, 2021
Absolutely horrible product!! I have 7N roots and level 9 partial highlights (medium blonde) and wanted to give my hair a bit of a boost/warmth. I mixed the Golden + Copper for subtle strawberry blonde effect, but instead, I was left with PINK highlights!! I was horrified! Not only that, my otherwise healthy hair turned into a dry, frizzy mess! Thank god I had redken toners at home to fix it... never again!
Ivett - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Betty - Thank you for your feedback. Our team has reached out via to assist you in this matter. Please check your inbox for the email from us so we can assist further.
POSTED BY:
Sue J.
February 15, 2021
No color
Reviewed Color: Golden
POSTED BY:
Sue J.
February 15, 2021
I did not see any difference after using. I would not buy again
Sue - We're truly sorry that our Tint Rinse (Golden) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy C.
February 13, 2021
Waste of money
Reviewed Color: Copper
POSTED BY:
Amy C.
February 13, 2021
Awful. Went on unevenly and looked fake. Very disappointing.
Amy - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Victoria S.
February 11, 2021
More nothing
Reviewed Color: Blonde Neutralizer
POSTED BY:
Victoria S.
February 11, 2021
Dont ever send me as much as an email. I should sue you
Victoria - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
Jessie - We're truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
POSTED BY:
Patricia T.
February 7, 2021
Couldn't Tell Any Difference AT ALL
Reviewed Color: Golden
POSTED BY:
Patricia T.
February 7, 2021
Not worth the money as it doesn't seem to add any color or tint to my hair color. It is the right color in the bottle. Just doesn't translate to lightening or coppering up my hair color. Also, made my hair seem stiff and brittle.
Patricia - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karin B.
February 5, 2021
No autoship???
Reviewed Color: Copper
POSTED BY:
Karin B.
February 5, 2021
I ordered 2 Color Tints, (1 golden, 1 copper) and the Weekly moisturizing treatment. I tried to apply Autoship, so I can pay $6 each, instead of $15 each...my total is $45, and it should be $18!!! What's going on?
Karin - Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Ameia F.
February 4, 2021
Not working
Reviewed Color: Dark Brunette
POSTED BY:
Ameia F.
February 4, 2021
I have used this twice and I don't get any color from it. It rinsed right out. I then have to color my hair with another color mixture until I can color it again. Not good! I like the idea a lot but wish it could be improved to actually leave color behind. Especially at the roots which is really where I need the color. As i said it's a wonderful idea if it worked!
Beverly - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth B.
February 3, 2021
Not worth it
Reviewed Color: Blonde Neutralizer
POSTED BY:
Beth B.
February 3, 2021
I’ve tried several purple toning shampoos and this doesn’t really tone like other brands. It definitely didn’t make my hair look like the picture. My hair is at a level 9/10 and after using the rinse, it looked the exact same sadly. It does however make my hair super coarse. I will not be purchasing this product again.
Beth - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Leah C.
February 1, 2021
MADE MY HAIR DARKER
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Leah C.
February 1, 2021
Colored my hair, it came out RED. Used this to get rid of the red tint and it made my hair actually DARKER. Dont waste your money.
Leah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help
POSTED BY:
pamela K.
January 30, 2021
Just Ok
Reviewed Color: Golden Mahogany
POSTED BY:
pamela K.
January 30, 2021
I didn't notice any difference to my hair color by using it. I could not tell if it extended the color. Would not buy again.
Pamela - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Summer Vo
January 28, 2021
dried my hair and it felt like straw
Reviewed Color: Dark Brunette
POSTED BY:
Summer Vo
January 28, 2021
Although I love esalon products but this one is the worse product I ever used on my hair ( dark brunette)
Did nothing except damaging my hair to an extreme level as if I did bleaching. extremely dried and felt like straw. I have done 2 hair mask treatments and its still very damaged. I'm extremely disappointed with the recommendation, never again
Summer - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sylvana M.
January 28, 2021
Does not work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sylvana M.
January 28, 2021
It doesn't do anything. I tried following the instructions to a T, no change my hair is still brassy. I tried leaving it longer, nothing, still red. It also leaves an oily film on the hair that makes the hair look dull.
Sylvana - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Mary H.
January 27, 2021
No effect
Reviewed Color: Light Brunette
POSTED BY:
Mary H.
January 27, 2021
I did not find any positive effects using this product. No reviving color. No “brilliant shine.” However, I would recommend “Shine Silk” for shine.
Mary - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Whitney T.
January 25, 2021
Didn't Notice a Change
Reviewed Color: Blonde Neutralizer
POSTED BY:
Whitney T.
January 25, 2021
I didn't really notice a change in tone or reduction in orange/brassiness, especially after using the light set.
Whitney - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kristen - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Renei Y.
January 25, 2021
Not noticeable
Reviewed Color: Copper
POSTED BY:
Renei Y.
January 25, 2021
I’ve used this 3 times in between color and it is completely unnoticeable.
Renei - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Barbara A
January 21, 2021
Tiny rinse
Reviewed Color: Golden Mahogany
POSTED BY:
Barbara A
January 21, 2021
The color is darker than expected. Anticipated some red tones, definitely brown.
Barbara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kirsty W.
January 20, 2021
Did nothing
Reviewed Color: Copper
POSTED BY:
Kirsty W.
January 20, 2021
Ordered this £18 with shipping and was suggested on my account but it didn't nothing
Kirsty W. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. However, based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help!
POSTED BY:
Melissa O.
January 19, 2021
Meh
Reviewed Color: Red Neutralizer
POSTED BY:
Melissa O.
January 19, 2021
Don’t really see it does anything-pretty sure I didn’t order this a second time but they sent it anyway and wouldn’t refund me
Melissa- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Estelle H.
January 19, 2021
Hate the smell
Reviewed Color: Red
POSTED BY:
Estelle H.
January 19, 2021
Watermelon scent is awful and puts me off using it which is a shame bc it seems to add a lot of shine to hair
Estelle H. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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Under applicable privacy laws, you have the right to opt-out of (a) the “sale” of your personal information to third parties, (b) the sharing of personal information for cross-context behavioral advertising, and (c) processing for purposes of targeted advertising. Cookies under this heading collect information for analytics, personalized experiences, and for targeted advertising (including on social media). You may exercise your opt-out right with respect to data shared by these cookies by using this toggle switch. If you opt out, we will not be able to offer you personalized ads using data these cookies would have collected. For further ways to exercise opt-out rights, visit our Privacy Policy CA Privacy Notice.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They may be set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. They may be set by us or by third party providers whose services we have added to our pages. By using this site, your data may also be transferred to countries outside the European Economic Area without an adequate level of data protection. You may not be able to exercise your rights in relation to the data and state authorities may have access to this data. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor its performance using these cookies.
These cookies may be set through our site by us and/or our advertising partners, including social media companies. They can be used to build a profile of your interests based on the browsing information they collect from you when you visit a website, which includes uniquely identifying your browser and/or internet device and show you relevant content or adverts on our and other sites.
