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Kellyn- We apologize for the delay in our reply to your review. We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Delia H.
April 18, 2020
Tint Rinse
Reviewed Color: Golden
POSTED BY:
Delia H.
April 18, 2020
I thought my hair would be shiny after I used the product, but I didn’t notice the difference.
Delia- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Amella- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
R.W.
April 16, 2020
It made my scalp break out, so.....
Reviewed Color: Copper
POSTED BY:
R.W.
April 16, 2020
That's my review. My scalp broke out and I couldn't use it more than once. I've used other red/copper color extenders/enhancers and haven't had anything like this happen, and I know everyone is different so you may not have the same experience. But as someone with not sensitive skin who colors their hair red/copper every 4-6 weeks when not in quarantine, it caused a reaction. I'll be looking for headbands until the lockdown is over.
Richelle- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
POSTED BY:
Kristen M.
April 16, 2020
Does Nothing
Reviewed Color: Red
POSTED BY:
Kristen M.
April 16, 2020
I used this product in the hope that it would give me another week out of my hair color, but it did absolutely nothing. I saw no tint, no color, no shade. I won’t be purchasing again.
Kristen M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you were disappointed by the results of your color application. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Allyson S.
April 14, 2020
Didn’t make a difference
Reviewed Color: Red Neutralizer
POSTED BY:
Allyson S.
April 14, 2020
I love the hair coloring products, that I purchase monthly. But the tint rinse was a waste of money. It did nothing.
Allyson S. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the result you expected. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details!
Mary Lou C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details!
POSTED BY:
Dawn B.
April 13, 2020
Did Nothing
Reviewed Color: Copper
POSTED BY:
Dawn B.
April 13, 2020
I was hoping for a brilliant, noticeable copper but this did nothing to change the color, tone, sheen, or condition of my hair. I gave it a couple of tries with no results and then gave up on it.
Dawn B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sharon M.
April 13, 2020
Tint rinse?
Reviewed Color: Warm Beige
POSTED BY:
Sharon M.
April 13, 2020
I have used Tint Rinse numerous times and have really not been able to notice a difference. Maybe it's me, maybe it's my hair, I'm not sure. But I just can't see a change in my hair color in any way after I've used the tint rinse.
Sharon M. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details!
Mindy S. - Thank you for your feedback. We hope that you will have a chance to use our Tint Rinse (Copper) in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Louise L. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details!
POSTED BY:
Nancy C.
April 10, 2020
root touchup
Reviewed Color: Warm Beige
POSTED BY:
Nancy C.
April 10, 2020
I was excited to use the products today. Your kit was so complete (even 2 sets of gloves)
I read your instructions several times, insuring to follow all directions. I used to do my hair years ago but not in the last 15 years.
After drying my hair, I realized non of the gray was covered. I'm so disappointed.
Nancy C
Nancy C. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps.
POSTED BY:
Brandi C.
April 9, 2020
Streaky
Reviewed Color: Copper
POSTED BY:
Brandi C.
April 9, 2020
I have used this twice since coloring my hair three weeks ago. Both times it has left bright orange streaks in my hair and did not enhance or extend my color at all. Will not be purchasing again.
Brandi C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee.
POSTED BY:
Julie S.
April 7, 2020
Don’t bother
Reviewed Color: Red Neutralizer
POSTED BY:
Julie S.
April 7, 2020
Seen this product through a Facebook ad where it completely eliminated a mannequins brassy hair and turned the hair medium brown. Bought it hoping it would eliminate brassy tones on my hair but after 3 uses it didn’t do anything. Only plus is they refunded my money.
Julie S. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! We truly appreciate your feedback.
POSTED BY:
Kerr
April 7, 2020
It hasn’t worked.
Reviewed Color: Red Neutralizer
POSTED BY:
Kerr
April 7, 2020
Have used this item a good amount of times and I still have the red tones in my hair, fair to say i am disappointed seeing as all I’ve seen is amazing results and good reviews.
Kerr - We're truly sorry that our Tint Rinse did not help diminish the brassy tones in your hair. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
TerryAnn B.
April 7, 2020
Stains everything
Reviewed Color: Red
POSTED BY:
TerryAnn B.
April 7, 2020
I used this twice and then threw the whole thing away. It stains everything. Including the shower
TerryAnn B. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Katie S.
April 6, 2020
Didn’t do anything
Reviewed Color: Light Brunette
POSTED BY:
Katie S.
April 6, 2020
I didn’t notice any change in my hair after using.
Katie S. - Thank you for your feedback. We're truly sorry for the disappointing experience you had with our Tint Rinse. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details.
POSTED BY:
Lisa O.
April 2, 2020
not for me
Reviewed Color: Light Brunette
POSTED BY:
Lisa O.
April 2, 2020
I can tell very little value when using this rinse
Lisa O. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the outcome you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Nancy J.
March 31, 2020
Not too impressed.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Nancy J.
March 31, 2020
I tried this on my hair according to the instructions and I do not see much of a difference. It looks the same. I thought it less brassy but still looking the same.
Nancy J. - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not make any difference to your hair color. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
amanda H.
March 28, 2020
Not sure
Reviewed Color: Copper
POSTED BY:
amanda H.
March 28, 2020
I’m honestly not sure about it. I guess I’m looking for something to add a richer red to keep it fresh. I don’t notice much difference when I use it.
Amanda H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Molly C. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Naomi L.
March 27, 2020
It really doesn't enhance anything except my shower stall is holding the color!
Reviewed Color: Purple
POSTED BY:
Naomi L.
March 27, 2020
I find this product ineffective in enhancing color in between the hair dying. It seemed to dull out my color rather than add enhanced tint
Naomi L. - We're truly sorry that our Tint Rinse did not not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jodie U.
March 25, 2020
N/a
Reviewed Color: Red
POSTED BY:
Jodie U.
March 25, 2020
Really didn’t notice much difference in my hair after using
Jodie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura L.
March 20, 2020
Not crazy about this
Reviewed Color: Purple
POSTED BY:
Laura L.
March 20, 2020
I really don't like or use this product. Is it possible to stop sending this from my order?
Laura - We're truly sorry that our Tint Rinse (Purple) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly C.
March 17, 2020
Don’t see a difference
Reviewed Color: Copper
POSTED BY:
Kelly C.
March 17, 2020
I have used this a few times and do not see a difference when I use it or don’t use it
Kelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Igsa B.
March 16, 2020
Tint rinse
Reviewed Color: Golden
POSTED BY:
Igsa B.
March 16, 2020
I was expecting a color rinse. It feels like an extra shampoo that creates more lather than the regular shampoo
Igsa- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mildred A.
March 12, 2020
Keeps color vibrant at a cost
Reviewed Color: Light Brown
POSTED BY:
Mildred A.
March 12, 2020
I enjoyed using this product but switched to the correct color and then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate.
Mildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Light Brown). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Didnt work
March 12, 2020
Medium brown hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Didnt work
March 12, 2020
Got it the neutralize red tint in medium brown hair. Had ZERO effect, actually made it redder. Not please.
Holly- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Diane P.
March 12, 2020
No results
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Diane P.
March 12, 2020
I am not really seeing any benefit of this product
Diane - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mildred A.
March 12, 2020
Keeps color vibrant at a cost
Reviewed Color: Golden Mahogany
POSTED BY:
Mildred A.
March 12, 2020
I enjoyed using this product to maintain my color vibrant but then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate.
Mildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Marisa - Thank you for your feedback. We're sorry to hear of your experience with Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Bianca G.
March 9, 2020
Didn’t do anything to my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Bianca G.
March 9, 2020
I feel like I wasted money on this product, it made no difference to my hair and the product seemed really watery as well.
We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary Z.
March 9, 2020
Not what I expected
Reviewed Color: Golden
POSTED BY:
Mary Z.
March 9, 2020
This left my hair dry and dull. I did see a refreshing of my color but the shine that was promised was not there at all. I would not purchase or use this again.
Mary- We're truly sorry that our Tint Rinse (Golden) did not provide the refreshing color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
tracey P.
March 7, 2020
No difference?
Reviewed Color: Light Brunette
POSTED BY:
tracey P.
March 7, 2020
I’ve used this twice and I cannot see any difference. After shampoo, this is run through. It lathers up, which I was not fond of as I use non sulfate, none lathering shampoos to save my color. It is very drying, even with the use of conditioner. The second time I used a hair mask for additional conditioning but still drying. I believe I wasted my money 😖
Tracey - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rachel S.
March 6, 2020
No Results
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Rachel S.
March 6, 2020
This product did nothing to neutralize the mild brass/red tones I have in my light to medium brown hair. After using the product my hair was shiny, but still had the brassy tones. Overall I'm disappointed. Would not purchase this product again.
Rachel - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the desired results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
krista H.
March 5, 2020
Orangeish
Reviewed Color: Copper
POSTED BY:
krista H.
March 5, 2020
Orangish results for me. Not what I was hoping for.
Krista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Danielle N.
March 4, 2020
Dried out my hair
Reviewed Color: Copper
POSTED BY:
Danielle N.
March 4, 2020
The color rinse I splurged on only dried my hair out and made it stiff and brittle and frizzy.
Danielle - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katrin T.
March 3, 2020
No difference
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Katrin T.
March 3, 2020
I don't see any difference after using it (and I followed the instructions carefully)
Katrin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Kathie - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lupita C.
February 26, 2020
Like it
Reviewed Color: Golden Mahogany
POSTED BY:
Lupita C.
February 26, 2020
I liked it make my hair look fresh, but I think It dried out my scalp.
Lupita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Andrea D.
February 24, 2020
Its ok
Reviewed Color: Red
POSTED BY:
Andrea D.
February 24, 2020
I wish that I could get the color to be a little more even but it is a good product to bring some shine back before I am ready to color my hair again.
Andrea - We're truly sorry that our Tint Rinse (Red) did not provide what you expected. We appreciate you sharing your feedback with us your opinion is valuable, and we are aleays looking to improve our customers experience.
POSTED BY:
Norah K.
February 23, 2020
Not happy with products
Reviewed Color: Blonde Neutralizer
POSTED BY:
Norah K.
February 23, 2020
Did not gone the yellow at all. In fact hair seemed more yellow. Very disappointed with products!
Norah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Tara - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carol S.
February 22, 2020
It's ok
Reviewed Color: Mahogany Copper
POSTED BY:
Carol S.
February 22, 2020
I added this item hoping to make my color stay fresh longer. I'm not convinced it does that. It's also very messy and colors your hands when you use it. It should come with gloves.
Carol - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Andrea N.
February 21, 2020
Tint rinse hopes
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Andrea N.
February 21, 2020
I was really hoping to love this product, I had so much hope that I bought 2 after watching some YouTube reviews. I used the tint rinse every other day leaving it on as long as 15 minutes the last time. It seemed to add a darker hue to my hair, but didn’t get rid of the red. I did give 3 stars for fast shipping
Andrea - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ginger - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Roxanne E J.
February 17, 2020
Contact Dermatitis
Reviewed Color: Red Neutralizer
POSTED BY:
Roxanne E J.
February 17, 2020
The product does a great job of covering the brassiness in my hair, but I cannot use it anymore. My hands get contact dermatitis everytime I use the product. Under ingredients, phenoxyethanol is listed. This preservative is banned in Japan as it can cause damage to the brain and nervous system.
Roxanne - We're truly sorry that you're unable to use our Tint Rinse (Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Allison S.
February 13, 2020
Meh
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Allison S.
February 13, 2020
I guess it kind of covered the red/brassy tones in my brown for a few days. It wasn't worth how the "shine" ruined the good hair texture I had going. Do not like.
Allison - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Eileen M.
February 12, 2020
Just not for me
Reviewed Color: Red Neutralizer
POSTED BY:
Eileen M.
February 12, 2020
I tried this rinse to see if it would bring out my natural color and even out some red I have. I have black hair so I do realize it would not change too much but I thought I'd try it anyway. It did make my hair incredibly soft and silky looking so I will continue to finish it but it didn't make any difference at all with my color or even anything out.
Eileen- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance of color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Stacy P.
February 12, 2020
Not for bold color
Reviewed Color: Copper
POSTED BY:
Stacy P.
February 12, 2020
This product gave no tint to brighten or revive my bold color of copper. I was very disappointed after using the product. Looking at the color that was represented in the picture I thought it was perfect. Didn’t work at all.
Stacy - We're truly sorry that our Tint Rinse did not provide the bold color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle
February 12, 2020
Wrong Color
Reviewed Color: Purple
POSTED BY:
Michelle
February 12, 2020
I did not expect green-hued hair. The roots and the ends have an obvious color line.
Michelle- We're truly sorry that our Tint Rinse did not provide you the color tint that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Ekaterina - We're truly sorry that our (Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Dylan S.
February 9, 2020
It wasn't red
Reviewed Color: Red
POSTED BY:
Dylan S.
February 9, 2020
I had just dyed my hair red a week ago and when I used the Tint Rinse it made my hair brown and took away all of the bright red I had just paid for. I am very upset that this happened.
Thank you for your feedback. We apologize for the disappointing experience you had with our Red Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients’ say.
POSTED BY:
Rachel M.
February 8, 2020
Just OK
Reviewed Color: Copper
POSTED BY:
Rachel M.
February 8, 2020
I'm not sure this product actually does anything for my hair. It's pretty when it comes out of the bottle, kinda glittery. And I like that it doesn't stain my hands. But I can't tell that it makes a difference, and for the price I don't really think it's worth it to purchase again.
Rachel - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Laura M.
February 5, 2020
Doesn't work - save your money & shipping costs
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Laura M.
February 5, 2020
Tried using it a couple times, as directed. Absolutely no change to my tint. Really disappointed, after paying $6 to have this shipped - took a week to arrive and product did not work as described.
Laura - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the reduction in the deep brassy or red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathleen L.
February 5, 2020
TINT RINSE
Reviewed Color: Red
POSTED BY:
Kathleen L.
February 5, 2020
I love your tint rinse in Copper. I wanted to see if the red would improve my hair color but it is not working. I will stay with the Copper Tint Rinse. It work well.
Kathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Kassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. Please reach out if we can assist you further.
POSTED BY:
Mary J.
February 4, 2020
The color looked 'phoney' to me.
Reviewed Color: Copper
POSTED BY:
Mary J.
February 4, 2020
Didn't like it. showed up on pillow case. Color was brassy or something. A friend even asked me if I did something new to my hair. She didn't seem to like it either. Only used it once. Can I return it? It's not for me.
Mary - We're truly sorry that our Tint Rinse (Copper) did not provide what you expected.. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say.
POSTED BY:
Annemarie G.
February 3, 2020
Not happy with product
Reviewed Color: Purple
POSTED BY:
Annemarie G.
February 3, 2020
Making my hair opaque and not true color staying in hair..,
Annemarie - We're truly sorry that our Tint Rinse (Purple) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jacqueline V.
February 2, 2020
Too messy
Reviewed Color: Mahogany Copper
POSTED BY:
Jacqueline V.
February 2, 2020
It comes in a tube but is a liquid. Should at least come in a pump for control.
Jacqueline - We're truly sorry that our Tint Rinse (Mahogany Copper) was too runny. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Darlene C.
February 2, 2020
Dissatisfied
Reviewed Color: Golden
POSTED BY:
Darlene C.
February 2, 2020
This product I am very dissatisfied with. I see no results since I've been using it. I used to buy a product over the counter similar to this one that you have and I was happy with it. I will not purchase this product again.
Darlene - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth F.
February 1, 2020
Package was damaged
Reviewed Color: Golden
POSTED BY:
Beth F.
February 1, 2020
There must of been a hole in the top of the bottle because it was all over the inside of the box. Would like a refund on the tint rinse please.
Beth - We're truly sorry that our Tint Rinse (Golden) arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Monique P.
January 31, 2020
Ok. Not great
Reviewed Color: Dark Brunette
POSTED BY:
Monique P.
January 31, 2020
I like how the shine comes with usage but it makes my hair greasy and I don’t like how it smells
Monique - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shanna C.
January 30, 2020
Good Rinse
Reviewed Color: Dark Brunette
POSTED BY:
Shanna C.
January 30, 2020
I like this but wished it was a bit stronger sometimes it takes to my hair and sometimes I get no coverage
Shanna - Thank you for your feedback. We apologize for the disappointing experience you intermediately had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Eileen O.
January 29, 2020
Expecting too much?
Reviewed Color: Golden Mahogany
POSTED BY:
Eileen O.
January 29, 2020
Maybe I was expecting too much when I purchased this. I've only used it a couple of times so far and I did not notice much difference in the color being boosted or extra shine. I will continue to use it twice a week as recommended and see if I change my opinion.
Eileen - We're truly sorry that our Tint Rinse (Golden Mahogany) did not boost your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Cindi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Carly H.
January 25, 2020
DOES NOT WORK
Reviewed Color: Red Neutralizer
POSTED BY:
Carly H.
January 25, 2020
I purchased the red neutralizer to try to dull how brassy my undertones in my dark brown hair. This product does NOT work. It literally did nothing to my hair. It didn’t change anything, besides making my hair dry. Don’t waste your time.
Carly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Terry Z.
January 24, 2020
Ok...
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Terry Z.
January 24, 2020
Didn’t camouflage my grey at all but my hair is very soft and shiny !!
Terry - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Barb P.
January 24, 2020
Not the right color
Reviewed Color: Copper
POSTED BY:
Barb P.
January 24, 2020
I thought this would be a great boost but it was the wrong color , it turned my color more orange..
Barb - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Hilda
January 23, 2020
I don't know if I like or not
Reviewed Color: Blonde Neutralizer
POSTED BY:
Hilda
January 23, 2020
I used this product two times so far. I feel my hair more dry and is breaking on little pieces.
Thanks
Hilda - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ralaina D.
January 21, 2020
This was a waste of my money.
Reviewed Color: Red Neutralizer
POSTED BY:
Ralaina D.
January 21, 2020
This junk was terrible. Complete and total waste of my money. I tried it on multiple different occasions and it continuously failed me. I want my money back.
Ralaina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
lisa G.
January 21, 2020
Didn't help
Reviewed Color: Golden
POSTED BY:
lisa G.
January 21, 2020
Product did not put gold in my hair like I wanted. You were very nice to refund me promptly.
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Torea - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carla W.
January 18, 2020
Don't really notice much difference with this
Reviewed Color: Golden
POSTED BY:
Carla W.
January 18, 2020
I really can't tell much of a difference when using this product.
Carla - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Sandra - We're truly sorry that our Tint rinse ( Golden) did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nena G.
January 17, 2020
I liked it but it didn't cover well enough
Reviewed Color: Red
POSTED BY:
Nena G.
January 17, 2020
It was a nice touch up but i still lost the gray coverage after 2 weeks.
Nena - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Lisa - We're truly sorry that our Tint Rinse in (light Brunette) did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
F. M.
January 8, 2020
Nice idea
Reviewed Color: Purple
POSTED BY:
F. M.
January 8, 2020
It's a good concept, but it doesn't work on my hair. Just ended up with an extra step in the shower and the color smudged on my pillows. Ohhh well. Maybe it works on another type of hair?
F.M. - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carolyn P.
January 7, 2020
Don't notice any results
Reviewed Color: Mahogany Copper
POSTED BY:
Carolyn P.
January 7, 2020
Wont buy again. It didn't enhance or revive my color al all
Carolyn - We're truly sorry that our Tint Rinse (Mahogany Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Rita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jody D.
January 2, 2020
Appreciated the tint rinse but ineffective
Reviewed Color: Blonde Neutralizer
POSTED BY:
Jody D.
January 2, 2020
I appreciated eSalon's prompt effort to correct a bad color experience, and the tint rinse arrived 48 hours later, however it did not tone down the orange hair or correct the problem. I did have to go into a salon to have a color correction treatment done. I learned that color by mail order just is too risky for me despite the friendly and prompt service from Salon.
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help!
POSTED BY:
Julia B.
January 2, 2020
tint rinse
Reviewed Color: Red Neutralizer
POSTED BY:
Julia B.
January 2, 2020
still deciding on whether I like this product or not.
Julia - Here at eSalon, we are always striving to create the best products possible. We value your feedback and we have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
D m B.
January 1, 2020
Purple!!!
Reviewed Color: Purple
POSTED BY:
D m B.
January 1, 2020
Did not leave a tint of purple, very disappointed 😔
D m B. - We're truly sorry that our Tint Rinse did not provide the purple tint you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jacqueline D.
December 30, 2019
Did not work like said
Reviewed Color: Golden
POSTED BY:
Jacqueline D.
December 30, 2019
I have light hi-lights & wanted some gold but did not work at all
Jacqueline - We are so sorry to hear our Tint Rinse did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! We have reached out to you via email to discuss this matter further,please keep an eye on your inbox for more details.
POSTED BY:
Sidney K.
December 24, 2019
Doesn't work at all
Reviewed Color: Mahogany Copper
POSTED BY:
Sidney K.
December 24, 2019
I got this product because I thought it would put color in my hair, I have previously bleached hair and there's a 0% difference after I use it. My hair looks completely the same color and I wasted my money on this because all the reviews were really good but it didnt work at all, I followed the instructions. It's a waste of money I advise no one to waste their money on this terrible product.
Sidney - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jennifer R.
December 23, 2019
Very drying
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Jennifer R.
December 23, 2019
The product absolutely works to tone brassiness out of light brown hair but it is incredibly drying. My hair is thin and fine and after the treatment it felt as though my hair would break. I would recommend a very deep conditioning treatment before and after use.
Jennifer - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Rebecca S.
December 16, 2019
Disappointed
Reviewed Color: Golden
POSTED BY:
Rebecca S.
December 16, 2019
I knew it wouldn't change my color on my ends but read that it give your hair shine. When I used it I got nothing, no shine at all. It look like I didn't use the product.
We're truly sorry that our Tint Rinse did not provide the shine you expected. We have emailed, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
MONIQUE H.
December 16, 2019
I thought it would be a conditioner
Reviewed Color: Copper
POSTED BY:
MONIQUE H.
December 16, 2019
The color rinse is good in that it adds color nicely, but I found the formula drying. It is more of a second shampoo and I expected a condition. So, perhaps it was out of sync with expectation. But, like with all eSalon items, the quality is top notch and the customer service is exceptional.
Monique - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper) and that your hair felt dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Susan K.
December 13, 2019
did not use
Reviewed Color: Red Neutralizer
POSTED BY:
Susan K.
December 13, 2019
did not use - I had to rinse out the color immediately - will not use any of these products again.
Susan K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Vnny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
SHARON Z.
December 12, 2019
tint
Reviewed Color: Golden
POSTED BY:
SHARON Z.
December 12, 2019
I really do not see any difference when I use this rinse.
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
JENNIFER B.
December 12, 2019
I'm going to pass on this tint
Reviewed Color: Copper
POSTED BY:
JENNIFER B.
December 12, 2019
It made my hair too orange and didnt come out right away.
Jennifer B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
Lindsey - We're truly sorry that our Tint Rinse (Golden Mahogany) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lisa C.
December 7, 2019
Not Sure if it Works
Reviewed Color: Copper
POSTED BY:
Lisa C.
December 7, 2019
I've been using this weekly since September. I can't say I notice any difference after use. It does have a nice lather, but although it is a rich copper color coming from the tube, no color is left in the tub, on my hands or body, and the lather is pure white.
Lisa C. - Thank you for your feedback! We are so happy to hear you are loving your Tint Rinse. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Thanks again for sharing your opinion with us! Your eSalon Team
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