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This product doesn’t cover gray areas and dyes my hands. I didn’t notice a difference on my hair. It does not come with gloves. I didn’t find this product useful at all, just messy. It is a runny liquid.
Jane - We're truly sorry that our Tint Rinse (Dark Brunette) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hello Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michael S.
July 12, 2022
did nothing on my hair strand i tested no results not usefull for me at all..
Reviewed Color: Warm Beige
POSTED BY:
Michael S.
July 12, 2022
i would like to return for a refund, only used a small amount to test on strands of dark hair and no results..nothing changed at all...how do i return for refund?
Michael - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessica B.
July 10, 2022
Didn't do much..
Reviewed Color: Copper
POSTED BY:
Jessica B.
July 10, 2022
The concept is great. However the tint rinse didn't really add much of anything to my hair.
Jessica - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Ashley
June 30, 2022
Eh...
Reviewed Color: Purple
POSTED BY:
Ashley
June 30, 2022
Bought to see if it would help me get at least a little closer to my main goal of hair color but it didn't do quite as well as I thought...good product, just not for me.
Hey Ashley - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Thanks for choosing eSalon!
POSTED BY:
Christina G.
June 30, 2022
Does nothing
Reviewed Color: Purple
POSTED BY:
Christina G.
June 30, 2022
As the heading suggests this is like washing your hair with water. Does absolutely nothing. May as well have burnt the money spent on it.
Hi Christina! Thank you for sharing your feedback about the Tint Rinse. We are so sorry to hear that it didn't turn out as expected. Please check your emails, we've just contacted you to help you further.
POSTED BY:
Andrea E.
June 24, 2022
Don't see much difference?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Andrea E.
June 24, 2022
This is a nice product. But I honestly don't see any difference in my color when I use the tint rinse?
Andrea - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra D.
June 24, 2022
Not impressed
Reviewed Color: Mahogany Copper
POSTED BY:
Sandra D.
June 24, 2022
Really didn't do anything for my hair. I wasn't impressed with the product. I won't purchase this again.
Sandra - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nancy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
POSTED BY:
Lana W.
June 20, 2022
Didn't do anything to the tint of my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Lana W.
June 20, 2022
I had a very light brown color on my hair and it was so red and brassy. I watched a YouTube video on this and thought finally! I found something. But then I tried it...for an entire week....even longer than I was supposed to leave it in. Disappointed
Lana - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria S.
June 12, 2022
Disappointed
Reviewed Color: Golden
POSTED BY:
Maria S.
June 12, 2022
I didn't see any difference. This product did nothing to my hair
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dawn
June 12, 2022
A nice Colour Boost
Reviewed Color: Red
POSTED BY:
Dawn
June 12, 2022
This left a nice colour tinge to my hair. My only criticism would be that it also left my scalp red.
It will be interesting to see how it does once my roots come in.
I like this option for reviving the ends though without having to fully colour.
I would buy this again.
Dawn - We’re pleased to hear that you’re enjoying the Tint Rinse (Red) for your mid-lengths and ends! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Jennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We take our clients' feedback to heart and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Andrea H.
June 8, 2022
Runny
Reviewed Color: Copper
POSTED BY:
Andrea H.
June 8, 2022
I'd prefer this in a thick conditioner. Because it's so runny it makes a huge mess plus is dries my hair out.
Andrea - We're truly sorry that our Tint Rinse (Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carole T.
June 7, 2022
Tint rinse
Reviewed Color: Red Neutralizer
POSTED BY:
Carole T.
June 7, 2022
I used this product and it turned my hairGREEN. I sent email to ask consultants what I need to do and even though they said someone would get back to me asap the only information I got from them was to checkout How to Dye your hair at home and how to choose the best color for your skin tone. That was 6 days ago. Thankfully my stylist who cuts my hair was able to get the green out. I have used their hair color 32 times but after this issue of not getting back to me in a timely manner, I am cancelling my subscription.
Carole - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Joanne M.
June 6, 2022
No difference
Reviewed Color: Light Brunette
POSTED BY:
Joanne M.
June 6, 2022
I bought this for my daughter based off the reviews. She has light brown hair. There was no difference in her hair after using this product. She has used it a couple times and no noticeable difference. Definitely will not buy again.
Joanne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that your daughter expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy V.
June 3, 2022
Did absolutely nothing to tone hair that turned orange
Reviewed Color: Blonde Neutralizer
POSTED BY:
Amy V.
June 3, 2022
So disappointed did nothing to help with the highlight kit that turned my hair orange
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Stephanie C.
May 24, 2022
Made brassy tones worse
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Stephanie C.
May 24, 2022
I have naturally medium ash brown hair that had been heavily highlighted. I used box dye to color over the highlights with ash brown in an attempt to get it back closer to my natural color. That turned my hair a copper color, especially red at the roots. I used the Soft Red Neutralizer hoping to correct the copper/brass, and it made it worse. Total waste of time and money. I would've been better off using a purple shampoo.
Stephanie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Diane - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Benna E.
May 14, 2022
okay
Reviewed Color: Red
POSTED BY:
Benna E.
May 14, 2022
It did make my hair colour look a bit refreshed; however, it makes my hair feel dry, so make sure your conditioner is really good, and maybe use a moisturising shampoo before using it.
(My hair is coily (4c) and has a medium texture.)
Hi Benna! We are so sorry to hear that. Please check your emails, we've just contacted you to assist you further.
POSTED BY:
Deborah C.
May 12, 2022
Fake News
Reviewed Color: Red Neutralizer
POSTED BY:
Deborah C.
May 12, 2022
I bought this because I watched an infomercial type thing on YouTube and it showed to completely neutralize the red in her hair.. it did absolutely nothing for me. I'm bummed 😞
Deborah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elodie L.
May 11, 2022
No sure
Reviewed Color: Golden Mahogany
POSTED BY:
Elodie L.
May 11, 2022
I did not particularly found any interest in that product.
Hi Elodie! Thank you for sharing your feedback with us. We are truly sorry to hear that the Tint Rinse didn't meet your expectations. Please check your email, we've just contacted you to help you further.
POSTED BY:
Beth A.
May 3, 2022
toner
Reviewed Color: Blonde Neutralizer
POSTED BY:
Beth A.
May 3, 2022
I use this now and then, but really am unsure if it makes a difference
Beth - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Carol G.
May 3, 2022
Not sure about this
Reviewed Color: Golden
POSTED BY:
Carol G.
May 3, 2022
I wasnt sure about this rinse, if it was noticeable or not, but my husband said he liked the tone of my hair after coloring it. He usually says that after I do the color, it looks a bit too red. Maybe this toned it down.
Jessi - We're truly sorry that our Tint Rinse (Copper) didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Cindy C.
May 2, 2022
Tint rinse
Reviewed Color: Mahogany Copper
POSTED BY:
Cindy C.
May 2, 2022
Didn't really see color change when using this product
Cindy - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily B.
April 29, 2022
No change
Reviewed Color: Golden
POSTED BY:
Emily B.
April 29, 2022
I saw no change whatsoever to my color after using this product.
Emily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Merriedeth
April 27, 2022
Lovely colour but slightly drying
Reviewed Color: Copper
POSTED BY:
Merriedeth
April 27, 2022
I've re-ordered this product twice now and overall I like it. It definitely brightens your copper tones, however I have found it drys out my hair causing slight frizzyness. I would suggest doing treatments just after or using a good leave in conditioner or oil.
Hi Merriedeth! We are sorry to hear that the Tint Rinse dries your hair. We recommend using it after the shampoo and before the conditioner or mask. Please check your emails, we've just contacted you to help you further.
POSTED BY:
melyssa M.
April 25, 2022
Didn't do anything
Reviewed Color: Golden
POSTED BY:
melyssa M.
April 25, 2022
Got this product I am a light blond and It didn't do anything I just asked for a refund...
Melyssa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jennie M.
April 20, 2022
It did not look as good under harsh lighting like the natural hair color looks
Reviewed Color: Copper
POSTED BY:
Jennie M.
April 20, 2022
Under florescent lights, the tone did not look as good as the regular hair color looks - I'm going to look for a gloss conditioner instead - hopefully eSalon has one.
Jennie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Richelle M.
April 19, 2022
Not great as a color fill
Reviewed Color: Copper
POSTED BY:
Richelle M.
April 19, 2022
This tint made my hair orange, which it was supposed to do. However, the stylist recommended I use this as a color fill and I don't think it worked. My hair was supposed to go from blonde to brown and I have some hollow spots in it now. I don't think this was strong enough to act as a color fill.
Richelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
heather R.
April 16, 2022
Turned my hair pink!
Reviewed Color: Red
POSTED BY:
heather R.
April 16, 2022
I have a copper blend color but when I used this, it turned my lightest shades a noticeable pink color. Great for October but otherwise disappointing.
Heather - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Robin N.
April 12, 2022
Lush Treatment
Reviewed Color: Copper
POSTED BY:
Robin N.
April 12, 2022
The color was very lush and didn't have that smell, which I loved. But they adjusted my color which I did not like at all, came out a very dull dark brown, and the coverage of the gray lasted on 3 weeks. Very dissapponted.
Robin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Quincie S.
April 6, 2022
Did not work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Quincie S.
April 6, 2022
I was excited to try this product as my hair is very brassy and picks up orange tones, as well it had so many good reviews but unfortunately it did nothing to my hair.
Hi Quincie, we're so truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lesley H.
April 1, 2022
Underwhelmed
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Lesley H.
April 1, 2022
I’m underwhelmed, I can’t really see what difference this product makes, I only decided to try it because I have been struggling with my colour and getting rid of the brassy tones.
It’s ok at the trial price but I wouldn’t pay full price for it given the results.
Hi Lesley! Thank you for sharing your feedback with us. We are sorry to hear that the color didn't meet your expectations. Please check your emails, we've just contacted you to help you further.
POSTED BY:
Shona E.
March 28, 2022
Didn't really do anything
Reviewed Color: Golden
POSTED BY:
Shona E.
March 28, 2022
I should try it again but I didn't really notice much of a difference
Shona - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Elena C.
March 27, 2022
Bad
Reviewed Color: Copper
POSTED BY:
Elena C.
March 27, 2022
I think they sent me the wrong color because it's red I didn't ask for red and now I have a color I don't want in blonde hair that will be very difficult to get out
Elena C. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
JUlie K.
March 25, 2022
I ordered and sent back-I have not got my money back yet-waiting.......
Reviewed Color: Mahogany Copper
POSTED BY:
JUlie K.
March 25, 2022
waiting to get my money back-been over a month frustrated!!!
Julie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
MEREDITH P.
March 24, 2022
VERY drying
Reviewed Color: Red Neutralizer
POSTED BY:
MEREDITH P.
March 24, 2022
I have healthy soft hair, but the ends of my hair always get very red. I tried Red Neutralizer and it corrected about 50% of the redness in my hair with one application. It does later up a lot, so a little goes a long way. I applied it and used as directed. However, even after conditioning, with a very good conditioner, my hair was frizzy and extremely dry and I had some breakage. I won't risk using it again.
Hello Meredith, we're truly sorry that our Tint Rinse (Red Neutralizer) dried out your hair and did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Erin S.
March 21, 2022
Did nothing
Reviewed Color: Red Neutralizer
POSTED BY:
Erin S.
March 21, 2022
I asked for an ashier color and something to reduce the red that this color is putting in my hair and this tint didn’t help, I didn’t notice a difference at all. I get better results using a drugstore hair color.
Hey Erin, we're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the reduction in red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Alexandra A. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Soft Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Judy M.
March 15, 2022
Nope
Reviewed Color: Copper
POSTED BY:
Judy M.
March 15, 2022
Very disappointing. No shine. Won’t buy this again.
Judy - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Rachel K.
March 12, 2022
Has the formula changed?
Reviewed Color: Blonde Neutralizer
POSTED BY:
Rachel K.
March 12, 2022
I’m confused about this product. I used this before and it was the HOLY GRAIL of all neutralizers for blondes. It saved my hair when I was faced with a coloring disaster. However this time it didn’t seem to do much of anything at all. :( Very little toning of warm colors/brassiness. Has the formula been changed recently?? :(
Rachel - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amanda B.
March 10, 2022
Sorry but no change
Reviewed Color: Golden
POSTED BY:
Amanda B.
March 10, 2022
I was excited to try this with my plan but after half the tube, I see absolutely no difference in my color. I have left it on for 2 minutes, 5 minutes and even 10 minutes. I have short hair so I use a dime size amount. It is very runny so make sure to shake it and be careful when you put it in your hands. It lathers and smells lovely. I have seen raving reviews but it just didn’t work for me. Other than that, LOVE Esalon!
Amanda - We're truly sorry that our Tint Rinse did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ashlee M.
March 10, 2022
Not for me!
Reviewed Color: Purple
POSTED BY:
Ashlee M.
March 10, 2022
Made my hair extremely tangly and didn't help with color.
Ashlee - We're truly sorry that our Tint Rinse did not enhance your tones as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kate D.
March 1, 2022
Did not reduce brassiness
Reviewed Color: Blonde Neutralizer
POSTED BY:
Kate D.
March 1, 2022
Unfortunately, it didn't work to reduce the red tones in my medium blonde color.
Kate - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Shannan - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Wanda - We're truly sorry that our Tint Rinse (Copper) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherri M.
February 23, 2022
Leaves hair tangled
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sherri M.
February 23, 2022
The tint is ok, makes color slightly less brassy. The issue is that is does leave my hair much drier and tangled.
Sherri - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Carol S.
February 23, 2022
Didn't cover gray
Reviewed Color: Golden Mahogany
POSTED BY:
Carol S.
February 23, 2022
I'm disappointed that it didn't cover those little gray hairs that pop up a few weeks after coloring.
Carol - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer J.
February 21, 2022
Didn’t work
Reviewed Color: Golden
POSTED BY:
Jennifer J.
February 21, 2022
Didn’t make any difference to my
Light brown/dark blonde mousey hair and I think I’m allergic to it as it made my scalp really itchy after a few uses.
Jennifer J.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. Based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help!
POSTED BY:
Sanam P.
February 20, 2022
Horrible
Reviewed Color: Mahogany Copper
POSTED BY:
Sanam P.
February 20, 2022
This tint rinse completely made my hair bright red. I wish I never used it.
Sanam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Josephine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lauren
February 15, 2022
Meh
Reviewed Color: Copper
POSTED BY:
Lauren
February 15, 2022
Leaves a residue in your hair, but otherwise gives a mild tone up.
Hey Lauren, we're truly sorry that our Tint Rinse (Copper) left behind a residue in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nicole - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We take our clients' feedback to heart and strive to continue improving our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Stephanie H.
February 10, 2022
Gray quality product just too orange
Reviewed Color: Copper
POSTED BY:
Stephanie H.
February 10, 2022
Don’t want my hair to look orange anymore . Otherwise great product
Stephanie - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
alicen W.
February 5, 2022
terrible customer service and will not renew
Reviewed Color: Copper
POSTED BY:
alicen W.
February 5, 2022
shipped to wrong address and no offer to expedite a replacement & had paid for express
Hi Alicen! I'm so sorry to hear about your experience! It looks like your address was updated and a replacement was processed the same day you gave us a call! I can also confirm you were refunded for the rush processing fee that you paid! Rush Processing is an in-house service that fast tracks the processing of your order. It does not upgrade your shipping method. Normal processing times take 2-3 business days while rush takes on average 1 business day. We are currently unable to offer priority shipping to our international clients at this time. We hope that you enjoy your hair color and we look forward to hearing your feedback!
S.... - Thank you for contacting us! We're so sorry to hear that your order didn't arrive. Not to worry, we'll reach out to you via email to assist you with this matter. Please keep your eyes out for an email from us shortly.
POSTED BY:
Rachel B.
January 27, 2022
No glow
Reviewed Color: Golden
POSTED BY:
Rachel B.
January 27, 2022
Not for me, does not give off any golden glow. Maybe my hair is a little to dark. I’ve given it 3 stars because it lather ups great leaving hair soft
Rachel B. - Thank you for your feedback! We're so sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Julia G.
January 25, 2022
A huge miss
Reviewed Color: Mahogany Copper
POSTED BY:
Julia G.
January 25, 2022
While I am a fan and a subscriber of the custom color kit, the tint rinse was definitely a one time buy. I did not like how my hair felt just after a single application, it appeared very coarse and unruly
Julia - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jade - We're truly sorry that our Tint Rinse (Copper) did not provide the correct color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
laura
January 19, 2022
Dried out my hair
Reviewed Color: Dark Brunette
POSTED BY:
laura
January 19, 2022
I was hoping this product would boost my colour but it really dried it out quickly and somehow made my colour more washed out? Not sure what can be improved but I won't be using it again.
Laura - We're truly sorry that our Tint Rinse (Dark Brunette) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
melissa B.
January 16, 2022
Love highlighter
Reviewed Color: Warm Beige
POSTED BY:
melissa B.
January 16, 2022
I love the color. I just wish there was an easier way to apply it, like with a cap or something
Hi Melissa! Thank you for sharing your feedback. We are happy to hear that you are loving your color. We've emailed you with some tutorial videos to help you with the application. Please let us know if you need anything else.
POSTED BY:
Jennifer M.
January 13, 2022
Grabs greys
Reviewed Color: Golden
POSTED BY:
Jennifer M.
January 13, 2022
I'm not down rating the product as much as I am this particular color (golden) The tint rinse actually does work, but the gold grabs my greys and I end up having orange hued roots and whispies. Colored, my hair is dark brown, so the gold stands out in stark, unattractive contrast.
Jennifer - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Erin B.
January 12, 2022
Not seeing results
Reviewed Color: Blonde Neutralizer
POSTED BY:
Erin B.
January 12, 2022
I use this regularly. While it leaves my hair silky soft I am not seeing a noticeable impact on my hair that is prone to golden brassy tones. I’ll use up the bottle but I doubt I will repurchase
Lynn - Thank you for your message. We are sorry to hear that you are worried about the results of our Tint Rinse. We invite you to check your inbox, our team will contact you shortly with some tips and recommendations that will be helpful; we want to make sure you have the confidence to color! Do not hesitate to let us know if we can assist you further, we're always happy to help!
POSTED BY:
Louisa C.
January 1, 2022
Don't recommend
Reviewed Color: Blonde Neutralizer
POSTED BY:
Louisa C.
January 1, 2022
The Tint Rinse did not work well for me. It left my hair with many tangles after rinsing, even when I applied conditioner after using it. I found an over-the-counter product that works much better as far as toning and conditioning my hair.
I wish eSalon would sell the Toning Mask that comes with the color kit. The Toning Mask works so well, I would definitely add it to my order on a regular basis if given the option.
Louisa C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra P.
December 21, 2021
Fun idea
Reviewed Color: Copper
POSTED BY:
Sandra P.
December 21, 2021
I don't prefer to right a review for this because I didn't like it as much as I enjoyed the other products I purchased from esalon. I don't know if I just don't leave it in long enough but I don't think I get a color boost from this product. Plus, it leaves my hair feeling messy or icky for lack of better words. I have to use a lot of conditioner to get all the tangles out. I prefer to just use it once every 2 weeks just to see if there will be a color boost this time or just not at all. I'm pretty new to coloring so I don't know if it's normal for the product to make my hair feel like that.
Sandra P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Jo E.
December 15, 2021
SCAM - THEY STEAL YOUR CREDIT CARD INFORMATION
Reviewed Color: Golden
POSTED BY:
Jo E.
December 15, 2021
BEWARE! This company never delivered my initial order, then keeps charging my credit card even after I've cancelled with them multiple times. This is a scam and I've reported them for fraud multiple times. Shame on you ESalon for the bait and switch.
Jo - We're truly sorry to hear that your order never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Tashan - We're truly sorry that our Tint Rinse (Golden) did not provide provided the tone that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Tashan A.
December 13, 2021
So so
Reviewed Color: Warm Beige
POSTED BY:
Tashan A.
December 13, 2021
It is hard to notice much about these tints. Plus, they tend to be drying. Warm beige worked a little better than the blonde.
Tashan - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the moisture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Stephanie C.
December 13, 2021
Just ok
Reviewed Color: Golden
POSTED BY:
Stephanie C.
December 13, 2021
Didn't find this Made much of a difference to shine and colour
Stephanie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Joy - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hey Buffy, we are truly so sorry that our Tint Rinse (Copper) didn't work out to well for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sacha D.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
P Mason
December 3, 2021
It's okay.
Reviewed Color: Golden
POSTED BY:
P Mason
December 3, 2021
I truly can't tell that it has help retain a color in my hair. But I do use it just in case I just can't see it maybe other people will.
P Mason - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Wanda - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Emma F.
December 2, 2021
Doesn't work
Reviewed Color: Light Brunette
POSTED BY:
Emma F.
December 2, 2021
I was really hoping that this product would extend my colour and save me money in between toners but can't say it's make any difference at all! The product is so runny feels like it's watered down. Not impressed!
Emma F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Light Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Ysabel A.
November 30, 2021
Sheer but Watery
Reviewed Color: Golden
POSTED BY:
Ysabel A.
November 30, 2021
I would like to say for me, it was watery and smells funny. It did said it's tinted and not something that Brighting the hair. Unless it supposed to that too. I tried it a few times and didn't see a difference.
Ysabel - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Nadine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Ellie
November 29, 2021
It was okay.
Reviewed Color: Purple
POSTED BY:
Ellie
November 29, 2021
It added a purple sort of shine but definitely didn't add purple pigment or bring out purple tones.
Hi Ellie, We're truly sorry that our (product) did not provide Tint Rinse (Purple) that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
greta M.
November 28, 2021
The brown was good, the golden definitely not
Reviewed Color: Golden
POSTED BY:
greta M.
November 28, 2021
The brown rinse left my hair soft and silky, the golden shade which i tried for variety resulted in an immediate frizzy mess. I didnt leave it on for more than a few seconds and never used it again. The eventual solution to the frizz was to grow it out and cut it off. I cant understand how two such similar products can be so different.
Greta - We’re truly sorry that our Tint Rinse (Golden) did not provide the results that you were expecting. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Christina Landry
November 27, 2021
Do not recommend
Reviewed Color: Blonde Neutralizer
POSTED BY:
Christina Landry
November 27, 2021
Not sure this product is for me. It strips the color from my hair.
Christina - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Annie L.
November 27, 2021
Maybe I just got unlucky? Did not work for me at all! And dried out my hair.
Reviewed Color: Copper
POSTED BY:
Annie L.
November 27, 2021
I was excited to use this product because I previously have used the color hair mask and it worked wonders, but I wanted something more low-key for color maintenance. When I used this product it not only added no color to my hair, but I think stripped some of my color out. It really dried out my hair, did not make it shiny like it said it would.
I was also confused that this product lathered because other tint related products do not lather, they act more like conditioner.
Annie - We're truly sorry that our Tint Rinse (Copper) did not provide the texture and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jackie R.
November 26, 2021
Darker
Reviewed Color: Golden
POSTED BY:
Jackie R.
November 26, 2021
I thought this would bring out the highlights in my hair but it actually made it look darker .
Jackie - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Denise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Debra P.
November 18, 2021
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Debra P.
November 18, 2021
Have seen no effect on my hair with using this product. Disappointed!!
Debra - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Susan E.
November 17, 2021
Tint rinse
Reviewed Color: Mahogany Copper
POSTED BY:
Susan E.
November 17, 2021
It looked like I had put iodine in my hair and patchy. I washed hair normally then, applied the rinse. I let it sit a bit like stated then rinsed well and conditioner. Let air dry as normal. I gave it to my daughter in law to let her try. She has natural dark and wanted to try the tint and see if it works for her
Susan - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brianne
November 14, 2021
NOT SURE WHAT THE POINT OF THIS TINT IS
Reviewed Color: Light Brunette
POSTED BY:
Brianne
November 14, 2021
Doesn't make any visible change to my hair. Maybe it is more dried out if anything. Don't waste your money.
Brianne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Karen R.
November 7, 2021
Not Recommended
Reviewed Color: Golden Mahogany
POSTED BY:
Karen R.
November 7, 2021
This dried out my hair so that it felt like straw. I used it twice and got the same result both times. I don’t think it even added much color. Waste of money for me…it went in the garbage.
Karen - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Ally
November 7, 2021
Turned my hair pink
Reviewed Color: Mahogany Copper
POSTED BY:
Ally
November 7, 2021
Do a test strand before doing your whole head! I have naturally dark brown hair with chocolate babylights that have faded to more of a brassy dark blonde. I was expecting this color to be a dark reddish brown because of the name and description, but it turned my highlights pink and didn’t do anything to my natural hair (which i was fine with and was expecting). I’m giving it two stars because it’s a nice pink color, but I definitely don’t want pink hair right now. Thankfully I just did one strand to test it, I just hope it washes out completely. It might work better for other people but idk why it didn’t work for me.
Ally - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura K.
October 29, 2021
Didn't get rid of the orange
Reviewed Color: Red Neutralizer
POSTED BY:
Laura K.
October 29, 2021
Didn't get rid of the orange, but it made my hair really soft.
Laura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Naomi T.
October 29, 2021
Left my hair frizzy
Reviewed Color: Copper
POSTED BY:
Naomi T.
October 29, 2021
Not much colour deposited. Left my hair soft but strangely frizzy. Wouldn’t use again
Naomi T. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Copper. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Lynn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience. We hope to continue helping you find hair perfection!
POSTED BY:
Tricia S.
October 19, 2021
Turned pink red
Reviewed Color: Purple
POSTED BY:
Tricia S.
October 19, 2021
It made my hair look red mahogany shade which is interesting - but opposite from what I want. Hope it fades soon. It seemed damaging. Had to use lots of conditioner afterwards. Would be careful and not try this unless you are mot going anywhere.
Tricia - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherrie D.
October 18, 2021
Not sure
Reviewed Color: Blonde Neutralizer
POSTED BY:
Sherrie D.
October 18, 2021
I may have ordered the wrong tint rinse for my hair, but I didn’t notice any difference in my highlighted hair after using.
Sherrie - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not counteract the brassy tones from your color as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lacie - We're truly sorry that our Tint Rinse (Red Neutralizer) is not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherrie D.
October 18, 2021
Not sure
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sherrie D.
October 18, 2021
I used this and I do think it lessened the brassiness but felt like it was difficult to rinse out like it left a film on my hair. I will continue to try as once dry my hair was fine.
Sherrie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Courtney - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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