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plus + easy to apply/ instructions, toner worked well (not brassy)
negatives - Lift was very subtle/wanted a stronger contrast, for my cut I should have followed my instincts instead of relying on their guide as to where to place highlights
All told-- better than paying for highlights at salon. will order again and expect better results now that I know better what to expect/how to apply.
Catherine - We’re so sorry to hear that you did not achieve your desired lightness right off the bat. Our Color Experts have been in contact with you via email and will be happy to assist in this process.
POSTED BY:
Charis H.
November 23, 2023
Love it!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Charis H.
November 23, 2023
I love how this adds just the right amount of lightness without it being too bleached out. I really enjoy giving myself highlights and adding more dimension to my color. It is so easy to use at home and convenient!
45 of 45 people found this review helpful. Did you?
I love how easy this is to apply to my hair! I really enjoy being able to give myself highlights confidentially at home without having to go to a salon. This product really works and gave me beautiful highlights!
38 of 40 people found this review helpful. Did you?
It is really easy to use these highlights! I was unsure and concerned about highlighting myself but saw other people’s positive results with this product. I love being able to easily highlight my hair!
26 of 27 people found this review helpful. Did you?
I had never had my hair professionally or personally highlighted in my life and was skeptical about how well It would turn out especially by a novice but even my husband noticed and loved it and this is a man who does not notice anything I do with my hair and now he always notices when I get the "pink box" and reminds me he likes it!
26 of 27 people found this review helpful. Did you?
I've colored my hair 3 times with esalon formulas and just tried the highlight kit -- really pleased with the subtle shimmer it added -- my color looks like it has so much more dimension now. The masque toner/conditioning formula didn't seem to add as much silkiness compared to the conditioner with the regular color kit, but after blow drying it feels lush and smooth (I used my regular leave-in conditioning creams as well, which I don't normally have to do after regular color).
11 of 12 people found this review helpful. Did you?
This somehow was ordered by accident. It may be spectacular but my hair is a pixie and is cut every 4 weeks.
It grows fast so there’s no sense in highlighting it
Ann - Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
POSTED BY:
Kayleigh W.
November 6, 2023
Im so impressed!!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Kayleigh W.
November 6, 2023
I was so nervous to try this tonight and wow what a result! Over the last 2 years ive spent so much on getting my hair lightened (Balliage) i decided i wasnt going to pay it any more so took the risk and tried it myself. The packaging and instructions from esalon is so personal yet professional i felt like someone was there holding my hand throughout. I also have light and dark extensions in so i was so nervous that i was going to get a different colour but i never, its exactly the same as my extensions! Theres no going back now for me, thank you Esalon for your product and service, what a fab idea you have come up with which actually works! P.s the shampoo and toner was also amazing!!!
11 of 13 people found this review helpful. Did you?
Im totally not happy with the results from my light set!!! My hair now has big bright patches of orange-blonde hair! It says this will look sun kissed but that’s not my results AT ALL! I followed all the instructions on the video and the written ones and definitely left the toner mask on for 15 minutes but my hair is orange not blonde! And the process was fairly easy until I got to my crown area then the written instructions are very confusing i honestly couldn’t understand where exactly to put the highlights cause I do part to my right so I parted there like instructed but then it says you should take the thicker part and split that into 2 which I did but from there I was uncertain as to where to put the highlights so now I have these huge chunks of orange-blonde hair on my part line and it looks awful I’m so embarrassed and I’m supposed to be going to a Halloween party tonight!!! I have no idea what I should do I’m not happy with this light set at all. I sent a message to esalon team I’m praying they can help cause I don’t know what to do!!!
Melissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Sophie H.
October 27, 2023
I cried
Reviewed Color: Dark Brunette
POSTED BY:
Sophie H.
October 27, 2023
I followed the instructions and watched the instruction video several times. I ensured I saturated it and left on for the required time. The highlights came out bright orange and patchy. I cried so much.
Hi Sophie! We are so sorry to hear that your highlights haven't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Sherry D.
October 26, 2023
Fading
Reviewed Color: Light to Medium Brunette
POSTED BY:
Sherry D.
October 26, 2023
It doesn’t matter that I only buy the best products for my color treated hair and keep it out of the hot sun it fades so quickly and not to mention I have to wash it in like warm water… just thought you all would want to know
Sherry - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback!
Juliane - We’re truly sorry that our Light Set is too much for you. We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help!
POSTED BY:
Kat F.
October 5, 2023
Caramel strands of perfection
Reviewed Color: Dark Brunette
POSTED BY:
Kat F.
October 5, 2023
This was so easy to do and the results are unbelievable! The video tutorial was simple to understand, and made a huge difference.
Thank you, eSalon, for providing all the tips and tricks to make at-home hair color a breeze!
21 of 24 people found this review helpful. Did you?
Not sure if it is me but my color turned very brassy. I think I would have been better off with just a lighter shade of brown instead of medium to dark blonde as the color was a light blonde. I also used the Aura purple on the underneath back and nothing. No place to review the fact that it didn't work at all. Complete waste of money for the Aura.
Lisa - We're truly sorry that our Lightset did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
vee G.
September 14, 2023
Amazing depth to this beautiful colour
Reviewed Color: Light Copper & Mahogany
POSTED BY:
vee G.
September 14, 2023
I look years younger with this beautiful warm colour. So pleased I went darker. Love it, love it, love it!
11 of 13 people found this review helpful. Did you?
I’ve been with esalon for over a year now! Never again will I go to a salon. Today I tried the light kit for the first time and fell in love!! Using esalon’s “how-to” video it was incredibly easy. The highlights accentuate my fresh color beautifully and I couldn’t be happier. My hair looks and feels soft and shiny. The shampoo that comes with the light kit smells fantastic and the toner mask left my hair smooth and silky. I haven’t had a base color and highlights I’ve EVER been this happy with at an actual salon where I paid much much more. Thank you again esalon for making such quality products at an affordable price and for sending them perfectly packaged with clear, personalized instructions. You are the best!!
34 of 36 people found this review helpful. Did you?
I had been using the light works to add highlights to my dark blonde hair and they always turned out beautiful and natural; but Not this time. This time they turned out yellow even after using the toner for 13 minutes !!! Not happy here!!!
Laura - We’re truly sorry that our Light Set (Medium to Dark Blonde) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Gloria D.
September 2, 2023
Wow! Love it!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Gloria D.
September 2, 2023
Gives my hair a whole new look and attitude. So many compliments from friends and acquaintances that the color looks great on me.
23 of 26 people found this review helpful. Did you?
I've never used high lights in my hair before, because it seemed like having high lights only ment big streaks down the hair, it looked unnatural to me. Your Light Set "ROCKS"!!! It just looks like I've been out in the sun, WOW Thanks 👍
22 of 22 people found this review helpful. Did you?
I recently used the light kit ,same day as me doing my roots and boy was it worth it.. Hair looks really good and I received many compliments .
I just sat in front of bathroom mirror and had the instructions going on my iPad .
Colour and lights look great .
14 of 14 people found this review helpful. Did you?
Hi Danielle! We are sorry to hear that the amount of product sent wasn't enough to cover your hair. Please check your emails, we just got back to you to help you further.
POSTED BY:
Laura A.
August 24, 2023
not as easy as it may seem
Reviewed Color: Light to Medium Brunette
POSTED BY:
Laura A.
August 24, 2023
I think I probably needed some more tailored instructions, or perhaps a complementary video for someone with finer hair (and greys!). I didn't want to color my hair, so was just going on the top of natural hair. I feel like the final color is a) more orange than I would have wanted and b) not properly applied using my very novice expertise! I put the color all the way to an inch away from my scalp, and feel that isn't what the images on the website show. Overall - just too advanced for my skill set!
Laura - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pichada H.
August 21, 2023
adds dimension
Reviewed Color: Dark Brunette
POSTED BY:
Pichada H.
August 21, 2023
I really like the light set. Easy to use and I can control how much lightness I want. very fun. I will stay with the set for the rest of the summer and fall. Thanks, Andrea!
12 of 13 people found this review helpful. Did you?
I am trying to remove the light toner & just keep the color kit. I do not need it & I probably have 6 kits for the light toner. So, please remove this kit!
I love the fact that everything comes with step-by-step and it makes everything so much more simpler whenever you're just doing it by yourself all the coloring all the highlights all of it. I had a harder time with the highlights then I would like to admit I would definitely have a sister or best friend or mom to help- it will make it easier. It's a little hard to do highlights but the way they explain in detail how to with esalon is amazing I love my highlights they're perfect everything has been a wonderful experience with myself and also with my sister and a couple of my friends so we highly recommend
33 of 33 people found this review helpful. Did you?
Abigail - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Beth D.
July 10, 2023
Oh help!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Beth D.
July 10, 2023
I recently applied highlights to my hair. Followed instructions to the letter as I was nervous.
Hair highlights on medium brown hair turned out an intense orange yellow color even with the toner. I am reaching out for some help in correcting this. May have to wear a scarve!
Update
Spoke with Alex who reviewed the photo and discussed options.
Will be reapplying med brown color and this solve the issue.
Thanks Alex!!
Beth - We truly appreciate your feedback! We see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Lori Y.
June 24, 2023
Orange
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Lori Y.
June 24, 2023
I tried it die the first time, my highlights are orange. I have dark brown hair. Did not work for me.
Lori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kristina C.
June 6, 2023
Love it!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Kristina C.
June 6, 2023
Never done my own highlights before and Esalon made it super easy, and once again perfect color!!!
50 of 53 people found this review helpful. Did you?
Cathylou - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jacqueline J.
June 6, 2023
Need advice
Reviewed Color: Light Blonde
POSTED BY:
Jacqueline J.
June 6, 2023
My highlights were easy to use but my color came out with quite a bit of reddish orange tint even after the toner mask
Jacqueline - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amanda A.
June 6, 2023
Disappointed
Reviewed Color: Light to Medium Brunette
POSTED BY:
Amanda A.
June 6, 2023
This is only my second time trying to do balayage at home. the first time I ran out of bleach and had to use a different one I had on hand to finish. This time it turned out so calico.
Amanda - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sheila L.
June 4, 2023
simply terrible
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Sheila L.
June 4, 2023
this is the first and the last time i will ever buy this light set - after i started to apply the color it got cacky, lumpy and didn't stick to my hair. Once i finished, it looked horrible, there were different shades of orange! I am glad my daughter was available and we went to sally beauty to get color to correct my hair - i had a baby shower to go to with bf family, this would not have made a good impression!!
Sheila - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Christine W.
June 2, 2023
Very disappointed
Reviewed Color: Dark Brunette
POSTED BY:
Christine W.
June 2, 2023
I've used the light set previously and was impressed with the results. However this time my hair has patches of very blonde and orange stripes. It should have been caramel!! Looks nothing like I had hoped for. So unhappy as I go on holiday tomorrow and will have no opportunity to fix it before I go.
Hi Christine! We are truly sorry to hear about your Light Set results. Please check your emails, we just got back to you to help you further.
POSTED BY:
Hanna M.
May 29, 2023
OK but stressful
Reviewed Color: Light to Medium Brunette
POSTED BY:
Hanna M.
May 29, 2023
Because my hair got so dark from the other set instead of making highlights I decided to put it on all of my hair except 1 cm from scull. It was quite hart to cover equally everything and I made some mistakes, but the final color is nice. Huge plus for great hair mask after.
If I was going to make highlights with it I would not be sure how to cover the back of my short hair.
Came out great from what I did, but not enough product when I ordered for thick and extra long hair. I was nervous about this but figured they would send enough product for those who need it as indicated.
Now the top of my head has major roots. Need to order a second batch to get the completed balayage look.
Lindsay - We're truly sorry that you had some trouble with your Light Set application! We have reached out to you via email to see what we can do about remedying this situation next time. Keep an eye on your inbox for more details!
POSTED BY:
Helena B.
May 27, 2023
Easiest caramel highlights
Reviewed Color: Light to Medium Brunette
POSTED BY:
Helena B.
May 27, 2023
I’m definitely not a pro
I used my curls as a guide for highlighting
It turned out so natural
I love it
I absolutely loved this light set that eSalon has to offer, My hair was a bit dark, and wanted to add some warmth to my face, I tried it, Not that difficult, And it added the perfect touch of warmth to my hair for the summer, I plan to use it again, in like 5 more weeks, thank you eSalon and my color stylist for recommending it to me!
45 of 47 people found this review helpful. Did you?
I have used this in the past and liked it. I stopped with the highlights for awhile. I started it back up and they turned out so brassy/orange even after using the toner.
Lucinda - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Corie T.
May 1, 2023
orange tiger stripes
Reviewed Color: Light to Medium Brunette
POSTED BY:
Corie T.
May 1, 2023
I watched the videos and followed instructions exactly, but I ended up with orange tiger stripes and hot spots. My hair is medium/dark brown. They offered a toner to help, which mostly worked, but will wear off since it’s a toner. I’ll have to spend $400 plus to get a color correction professionally done.
I do not recommend this product.
Corie - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Patti S.
April 29, 2023
Disappointed
Reviewed Color: Light to Medium Brunette
POSTED BY:
Patti S.
April 29, 2023
Applied this light set exactly according to the instructions ... Nothing. No highlights at all! My hair looks exactly the same as it did before all the work of highlighting.
Patti - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nancy G.
April 27, 2023
Color
Reviewed Color: Light to Medium Brunette
POSTED BY:
Nancy G.
April 27, 2023
I tried the light brown, looks good I like it. Love everything that comes in the kit, works very well. And I don’t have to go to the store and buy it, when it comes to you.
23 of 25 people found this review helpful. Did you?
Sammie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Melissa N.
April 24, 2023
Turned my hair orange and yellow.
Reviewed Color: Light Blonde
POSTED BY:
Melissa N.
April 24, 2023
Hate it! I followed directions perfectly and now my hair is orange
Melissa - We're truly sorry that our Light Set (Light Blonde) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Moira C.
April 22, 2023
The light blonde set
Reviewed Color: Light Blonde
POSTED BY:
Moira C.
April 22, 2023
Very poor, this time just no lift , not coming out light blonde but brassy brown auburn , left it in longer and still no good.
Very disappointed.
Do I need a lighter shade ?. ?
Hi Moira! We are sorry to hear that the Light Set hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Jessica B.
April 20, 2023
Yellow tint
Reviewed Color: Dark Brunette
POSTED BY:
Jessica B.
April 20, 2023
Although I knew it would be tough applying the first time, it was not nearly as easy as the video showed. Despite using the toner twice, my “highlights” look like the brassy hair that grows out after a month or so of getting highlights. Yellow tint, not a fan.
Jessica - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy S.
April 19, 2023
Results ok
Reviewed Color: Light to Medium Brunette
POSTED BY:
Kathy S.
April 19, 2023
I don’t think the instructions for applications were very clear. The result was chunkier highlights than I wanted in some areas and the ends didn’t take the highlights well. Still was happy with the result but will apply differently next time
Easy to apply and I was hopeful that going with the dark-medium blonde over a dark beige blonde base color would result in nice cool toned highlights. But the results are…brassy.
I had previously tried the light brown light set formula (on my natural light brown hair) and the same thing happened. I thought maybe it was because the light set for light brown hair was formulated to be more caramel toned highlights (to go better with light/medium brown hair) but it seems that the kits just can’t get me that ashy/cool tone that I covet. Maybe if I was super light blonde? Oh well. Twice bitten and all that.
Robin - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Danielle P.
April 11, 2023
Fab highlights! So subtle and natural!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Danielle P.
April 11, 2023
Just adds to the overall look… I couldn’t believe how easy it was! When the colour is on I was reading I had done it wrong but once rinsed and dried, the lights are so subtle you can’t really go wrong! Love!
32 of 36 people found this review helpful. Did you?
Delanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Gretchen R.
March 14, 2023
Confusing directions, terrible results
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Gretchen R.
March 14, 2023
The directions were limited, and my results were super clumpy and looked terrible.
Gretchen - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Giselle
March 11, 2023
So not, not, not the result I was looking for :(
Reviewed Color: Dark Brunette
POSTED BY:
Giselle
March 11, 2023
I read all the reviews saying the Light Set was easy to use and how great the results were. Brave woman that I am, I thought I’d give it a go. My first attempt was ok the but the results were a little too subtle, though I’d followed the instructions and watched the video. My second time has left me looking like a tiger even though I watched the video again and followed the instructions to the letter again. My base is a dark brown, though I’d started working my way to medium brown. The almost-orange highlights I’m now sporting are not a good look. Luckily, I have an unopened set of eSalon dark brown color that I hadn’t used because I decided to go lighter. Tomorrow I will be coloring my hair dark brown again and PRAYING that I can save this mess.
Incidentally, I’ve been using eSalon color, shampoo, conditioner, and loads of the styling and treatment products since late 2021. I’ve absolutely loved everything else I’ve tried and their customer service is fantastic, too. I’m really bummed and frustrated that I got such awful results when I had really high hopes.
Giselle - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa F.
March 10, 2023
NOT ENOUGH!
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Melissa F.
March 10, 2023
Not enough product to complete the process! I'm stuck with half a head of highlights!
Melissa - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle B.
February 28, 2023
Love it
Reviewed Color: Dark Brunette
POSTED BY:
Michelle B.
February 28, 2023
My hair actually don't feel dried out after coloring my hair just wish some of the grey would cover more
I loved the instructions, ease of use and the product did not damage my hair, was quite conditioning.I did however find that the color was a little more yellowing than I would like. Wondering if I need to keep the product in longer or if there is a lighter shade that may work better? WIll definitely use again!
This is really good for at-home highlighting! It’s my go-to! I recommend for sure! The only reason I didn’t give it all 5 stars is because it doesn’t have as much lasting power after a few washes as other at-home highlight kits I’ve used. I use it for precise, baby highlights. It does seem to be very safe on my hair and non-damaging. I would like it even better if it had a bit more colorfastness after a few shampoos. It tends to get brassier a little earlier than others I’ve tried but I combat this with anti-brass masks.
58 of 62 people found this review helpful. Did you?
This kit is extremely easy to use. Just watch the how-to videos on the eSalon website or even YouTube videos of people using this kit and follow the instructions. I personally started the highlights from below my ears down and it gave me a very nice melt of light brown to blonde balyage and highlights. I got so many compliments and people can't people I did my hair at home. I will definitely be using this kit again and highly recommend.
34 of 36 people found this review helpful. Did you?
I love light set! I have spent so much on highlights in the salon and sometimes they turned out to light or spotty and I paid alot. I have also tried highlights at home and got a really bad yellow result and had to get my hair fixed after trying to just save money I ended up spending more. This product was easy to use and the result was perfect carmel not brassy highlights. I love it and will continue to use this everytime I want highlight!!
28 of 30 people found this review helpful. Did you?
Okay, so I had another look at my hair and I thought it was decent. I need to work on how I sweep upwards, but also be sure to saturate strands and alternate from side to side. If you have thick, southeast Asian dark brown hair like mine, start with 30min first. I did and found I could probably go to 35min next time, but also I need to be more precise with my painting on the strands. I have to say I’m not the most coordinated person as well, so if I can do it, you can. Btw, I would suggest giving it a couple of his before giving up. The next day, I felt it blended decently and the next time around, it will look even better. Just wanted to update that it looks really nice this time around. Again, needed a couple of adjustments, but will never go back to an expensive salon again.
Susan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Colleen A.
December 13, 2022
I love this company, I sent them a picture of the color of my hair that I wan
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Colleen A.
December 13, 2022
I love this company, I sent a picture of the color of my hair and they got it correct the first time. If you need help ordering you just call them and you get a live person. In this day and age it's very hard to get help over the the phone. I'm looking to change my hair color and I'm not scared because I know this company is professional and knows what they are doing.
84 of 85 people found this review helpful. Did you?
I followed the instructions and my hair is actually even lighter so it should work but got I got soo brassy it’s horrible and now I have to pay €150 for hairdresser to fix my balayage. Really not happy!!!!!
Hi Dominika! We are so sorry to hear that your Light Set results were not as expected, even though you followed the instructions. Please check your emails, we have contacted you to help you further.
POSTED BY:
Jean C.
December 6, 2022
Love this💕
Reviewed Color: Light to Medium Brunette
POSTED BY:
Jean C.
December 6, 2022
I was so nervous to try this, but I’m so happy I did. I’ve never had highlights before because I’m always just doing my roots. The instructions made it so easy to do & I love how it turned out, so pretty & makes my hair look so much fuller.
52 of 52 people found this review helpful. Did you?
Susana - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Melody E.
November 8, 2022
Perfect, subtle highlights for a dark brunette, looks professional!
Reviewed Color: Dark Brunette
POSTED BY:
Melody E.
November 8, 2022
I am very DIFFICULT to color, especially when lightening. I haven't had a stylist yet who has listened to me and hasn't had to color correct several times when coloring my hair. My hair is fine and SOAKS up color like a sponge, whether light or dark. I missed my stylist appointment and ordered a kit from Madison Reed to "gently multidimensionally lighten" my dark brown dull hair and it turned it BLACK and I took it off TEN minutes early!!!! I was horrified. They refunded my money after seeing pictures. I was so upset. I don't have time to wait and have an event coming up so I figured it was already messed up, so I'd try gentle highlights.
I was more generous in the distribution then the video showed (added more highlights), because my hair is SO dark, but I only left processing time for 12 minutes instead of the recommended 35 (I was afraid due to my history), I should have left it on a little longer (maybe 5 minutes), however I am VERY pleased with how it turned out. They look professional: gentle, caramel brown highlights that turn mahogany in the sun. Subtle and adds beautiful dimension! my hair no longer looks black and it looks like I had it styled. Very natural. THANKS AGAIN!
The directions were confusing, my whole head is almost blond and I did do strips, not all over. I have obvious spots near my root where it was not lightened. I'll never do this again, even if the directions were better.
Vicky - We sincerely apologize for your experience with our Light Set. We have reached out to you over email to assist you in resolving this issue, per our Satisfaction Guarantee. Please check your inbox for more details.
POSTED BY:
Joan S.
November 1, 2022
This ruined my hair!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Joan S.
November 1, 2022
I have thick coarse long hair and the instructions to take a strand of hair and run the brush upwards with the gunky color mixture was a disaster. It tangled my hair impossibly and strands of my hair wrapped around the brush and I had to pull the hair out to get the brush untangled. the bottom 3-4 inches of my hair were ruined. I had to get a drastic hair cut and furthermore there was no color lightening. I ask for a refund for this product and I highly recommend that you amend your instructions warning clients with hair like mine to avoid using an upward motion to apply,
Joan - We’re truly sorry that our highlighting kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Tammy S.
October 27, 2022
Awful
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Tammy S.
October 27, 2022
These highlights should have been blonde. They were really yellow and ended up making all my hair look yellow. It was awful!
Tammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Catherine - We're so sorry to hear that the Light Set did not give you the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily J.
October 20, 2022
Turned hair orange
Reviewed Color: Light to Medium Brunette
POSTED BY:
Emily J.
October 20, 2022
This turned my beautiful brown hair into a horrifying bright orange color. I definitely do not recommend trying this!
Emily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Sureeporn K.
October 20, 2022
it's fun to working on this .
Reviewed Color: Light to Medium Brunette
POSTED BY:
Sureeporn K.
October 20, 2022
I has very fun to working on this , but i think i did something wrong that why my hair light not perfect. i will try it's again.
Hello Sureeporn - Thank you for your review. We're so sorry to hear about your experience. We have helpful how-to videos on applying the Light Set at https://www.esalon.com/hair-color-mastery. Feel free to reach out if you ever have any questions. Thanks for choosing eSalon.
POSTED BY:
Natalie M.
October 12, 2022
Orange brassy
Reviewed Color: Light to Medium Brunette
POSTED BY:
Natalie M.
October 12, 2022
I have med dark brn hair and it came out orange brassy and dry . Disappointed. I hate it .
Natalie - We apologize that you aren’t happy with your Light Set results. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process.
POSTED BY:
rebecca P.
October 7, 2022
First timer
Reviewed Color: Light Copper & Mahogany
POSTED BY:
rebecca P.
October 7, 2022
Would be nice to have a video for senior women who have thinning hair. Using my own hair to experiment was scary. Turned out okay… Will know better if I do again. Not everyone has hair like your models 🙂
Shannan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Laura F.
September 26, 2022
Took a couple tries
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Laura F.
September 26, 2022
I feel I've gotten really good at this. The first couple times I made mistakes but was able to get personal help from the eSalon colorists, after that, I've seen amazing results. By the way, if they say steep slopes, they mean STEEP slopes. That was the trick that made my results look pro!
69 of 73 people found this review helpful. Did you?
Laura - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light Copper & Mahogany). We look forward to the next opportunity to delight you!
POSTED BY:
Lillian F.
September 26, 2022
I didn't really see any visible changes
Reviewed Color: Light Blonde
POSTED BY:
Lillian F.
September 26, 2022
I wanted to see dramatic highlight changes, which I did not.
Lillian - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Meredith A.
September 26, 2022
Ruined my hair
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Meredith A.
September 26, 2022
I left this on for half of the suggested time and it absolutely destroyed my hair. I followed the technique in the video which shows large sections of hair in the front so the whole front of my hair looks fried.
Meredith - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Juliana F.
September 23, 2022
IT WAS TOO DARK.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Juliana F.
September 23, 2022
My hair was once blonde but got darker as I got older; it is now light brown with some blonde highlights; also gray at the crown and temples.
Juliana - We're truly sorry that our Light Set did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
BettyAnn L.
September 17, 2022
Saves the Day!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
BettyAnn L.
September 17, 2022
I love this light set, especially since my grows fast and the white shows sooner than I want. This solves that problem of in between
28 of 28 people found this review helpful. Did you?
BettyAnn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair after using the Light Set. Happy Coloring!
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