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This light set gave me great highlights. One use, but through several colorings my highlights keep showing through. One note, it will dry your hair, so condition well and use the Bonacure moisture mist to replenish that moisture lost.
Lori - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair using the Light Set. Happy Coloring!
POSTED BY:
Victoria R.
September 14, 2022
Regret
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Victoria R.
September 14, 2022
I had virgin dark blonde hair to begin with, followed directions to the letter and anywhere the dye touched (meaning once you’ve pieced and painted sections and laid it against unlightened hair) it became a patchwork of uneven yellow mess. I’m really surprised at how much it bled onto the rest of my hair looking as if I drowned the whole head. Did I use too much product? It didn’t seem so. Used the toner as directed and while soaking the ten minutes I began to hope as it was looking less drastic. Rinsed and now I have dry, yellow patchy hair. I’ll be wearing hats for a while until I can figure out what to do. Kicking myself that I bought two sets thinking I’d do it again!
Victoria - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
JINGCHEN L.
September 9, 2022
Please No!!!!
Reviewed Color: Light to Medium Brunette
POSTED BY:
JINGCHEN L.
September 9, 2022
I have carefully watched the video tutorials and instructions, but they are not useful. I follow the steps in the video to highlight, but the color is very abrupt above my head. This makes my hair very ugly. I have to wear a hat when I go out and buy hair dye to correct my hair color!
Jingchen - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth B.
September 4, 2022
Brunettes: Just do it!!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Elizabeth B.
September 4, 2022
I was petrified of doing at-home highlights but between masks and my income changing, my box dye brown was looking kinda sad. So, I ordered the Light Set and am amazed at my results! The eSalon toner is key! I now have multidimensional, golden (not orange) blonde, natural looking highlights. I always pull orange but this formula is perfect. Instead of doing six larger sections, I finger painted tiny strands all over my head, across three layers of hair. It requires some patience but so worth the effort. Just remember to tone the full fifteen minutes and really saturate each and every section of your hair.
I’m over the moon. You will be too.
76 of 77 people found this review helpful. Did you?
Hello Elizabeth - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you!
POSTED BY:
Sharon G.
September 4, 2022
Another color
Reviewed Color: Dark Brunette
POSTED BY:
Sharon G.
September 4, 2022
Just need to try it.Love it
17 of 17 people found this review helpful. Did you?
Sharon - We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sharon G.
September 4, 2022
Summer
Reviewed Color: Light to Medium Brunette
POSTED BY:
Sharon G.
September 4, 2022
If you want a more summer look then this is gor you. Easy to apply. Worth the money and looks great.
18 of 19 people found this review helpful. Did you?
Sharon - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set! We look forward to the next opportunity to delight you!
POSTED BY:
Constance H.
September 2, 2022
Love it
Reviewed Color: Light Blonde
POSTED BY:
Constance H.
September 2, 2022
I was a little worried about doing this by myself, but it turned out great! It looks very natural.
24 of 26 people found this review helpful. Did you?
Constance - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Karishma H.
August 28, 2022
Come out orange, I look horrible
Reviewed Color: Dark Brunette
POSTED BY:
Karishma H.
August 28, 2022
Highlights have come out orange and my hair looks horrible.
To fix it I have to dye my whole hair multiple times which I really didn’t want to do due to hair damage. Really disappointed and know my hair is ruined for the next year until this grows out long enough to chop it off.
I’ve been told afterwards that my hair catches to colour really well and that 35 minutes is way to long. There shouldn’t be a flat rate of time to leave highlights in. Really disappointed and upset on how much extra money I will have to spend and hair damage I will have to endure to keep covering this section of hair up until it’s long enough to chop off.
Hi Karishma! We are so sorry to hear about your personal experience after using our Light Set. Please check your emails, we've just got back to you to help you further.
POSTED BY:
Jo B.
August 27, 2022
Perfect shade!!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Jo B.
August 27, 2022
I absolutely LOVE this set and have been using for 2 years. It is easy to apply and the instructions are perfect.
17 of 19 people found this review helpful. Did you?
Jo - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Jennifer C
August 26, 2022
The best I’ve ever tried.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Jennifer C
August 26, 2022
My hair has gotten very gray/white since I started using esalon. My roots were so much lighter then the color I hd been using that I used a light kit to strip my hair. I coated my hair in argon oil and then went for it. After lightening I colored my hair the requested lighter shade. Damage? My hair feels WAY more healthy then before. Love love love.
17 of 20 people found this review helpful. Did you?
Hello Jennifer - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light to Medium Brunette). We look forward to the next opportunity to delight you!
POSTED BY:
Meghan M.
August 22, 2022
A little bit harder than you think
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Meghan M.
August 22, 2022
I had to have help doing the highlights and that I am not exactly pleased with
Meghan - We’re truly sorry that Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jenna Z.
August 21, 2022
The Perfect Salon Quality Sunkissed Look!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Jenna Z.
August 21, 2022
This highlighting set did wonders for my hair. It added so much dimension and gave the perfect sunkissed glow. It looked so good that when I went to the salon for a hair cut the stylist keep saying, “I wish I could take credit for your hair color, it’s stunning!” She was shocked when she found out I do it myself and have been for years.
27 of 28 people found this review helpful. Did you?
Hello Jenna - We're thrilled to hear that you're enjoying the Light Set (Light Copper & Mahogany). We look forward to our next opportunity to delight you!
POSTED BY:
Rae V.
August 21, 2022
Anything but subtle
Reviewed Color: Dark Brunette
POSTED BY:
Rae V.
August 21, 2022
I was hoping for subtle highlights, but it came out brassy and uneven. I will be leaving the highlighting to pros!
Hello Rae - We appreciate your feedback and we're truly sorry to hear that our Light Set did not provide the results you were hoping for. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Beth G.
August 17, 2022
Too brassy
Reviewed Color: Light to Medium Brunette
POSTED BY:
Beth G.
August 17, 2022
Was hoping for more of a cooler toned hightlight. Easy to apply but too brassy. Left on for full recommended time and used the toner. Glad I did small sections and not big streaks. Not sure if I’ll try again?
Beth - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Elizabeth P.
August 7, 2022
Loved the color!
Reviewed Color: Light Blonde
POSTED BY:
Elizabeth P.
August 7, 2022
I have long hair so unfortunately there wasn’t enough.. may have to order 2 next time.
Hello Pamela - We’re pleased to hear that you’re enjoying the Light Set (Light Copper & Mahogany). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection!
POSTED BY:
Pamela D.
August 4, 2022
Summer
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Pamela D.
August 4, 2022
I switch from the Light copper and mahogany to this in the summer
Hello Pamela - We are super pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection!
POSTED BY:
Dawn R.
August 3, 2022
Love it.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Dawn R.
August 3, 2022
Love the light set but initially it looks brassy. Takes a few washes to blend in with my ash brown color. Gets lots of compliments then as it looks more natural. Would love one that is not so brassy originally. Thanks
Dawn - We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you!
POSTED BY:
Nicki S.
August 3, 2022
Good economic way to highlight your hair to give it a boost
Reviewed Color: Light to Medium Brunette
POSTED BY:
Nicki S.
August 3, 2022
I liked this product, however not used it on me. You need someone else to work on your hair so it doesn't look choppy. Strands must be secure so they don't touch your colored hair.
Nicki - We're truly sorry to hear that you had some difficulty applying your highlights. We appreciate your feedback and will definitely pass it along to our team for future improvements! Thanks again for sharing with us. We appreciate you!
POSTED BY:
Jeffery Y.
August 2, 2022
This service is a dream come true!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Jeffery Y.
August 2, 2022
No more going to the salon, paying too much and spending too much time
Jeffery - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Marjorie M.
August 1, 2022
Very brassy
Reviewed Color: Light Blonde
POSTED BY:
Marjorie M.
August 1, 2022
First time I used this product it did nothing. The second time I used it, I went in with a heavier hand and all it did was turn my hair very warm, not nearly as light as I was hoping. I used their pro toner but my hair is still more brassy than I like.
Marjorie - We appreciate you taking the time to leave a review, and we're so sorry to hear that your Light Set turned your hair brassy. Since our lightener is progressive, your highlights will lighten with each application for increased depth and dimension. So while your next Light Set kit will be the same formulation as your last one, the results will be lighter than they were before. The more you highlight, the lighter they will get! For best results, make sure you apply the lightener to your previously highlighted strips of hair. We're including our Tint Rinse (Soft Red Neutralizer) in your upcoming order, this should help with the brassiness.
POSTED BY:
Kerrie S.
July 21, 2022
Love this
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Kerrie S.
July 21, 2022
No harsh smell. My hair is after and the color is great. Actually my husband would like more red, but I’m afraid to change. Thank you for all you do.
Kerrie - We're thrilled to hear that you're enjoying the Medium to Dark Blonde Light Set. We look forward to our next opportunity to delight you!
POSTED BY:
Avril W.
July 20, 2022
YOU MAY NEED SOMEONE TO HELP YOU.
Reviewed Color: Dark Brunette
POSTED BY:
Avril W.
July 20, 2022
I used this and got obvious change of colour marks on the strand which stood out rather a lot. Plus the hair was very much lighter, probably my fault, maybe over processed. So beware , get the technique right ! I actually got a great result by using a spare colour (an e-salon one) all over and now the high lights are perfect.
Right or wrong it worked and covered my mistake so not such a disaster more a salon looking finish !
17 of 19 people found this review helpful. Did you?
I watched the how to video and read the directions each three times. Parting my hair took a half hour. I followed the directions exactly but the highlight above my left ear and one on the part on top ended up way too light. I wear my hair up a lot and it's really obvious.
Hi Jeanne - We're truly sorry that our Light Set (Light Copper & Mahogany) did not turn out as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
susan L.
July 15, 2022
Confusing
Reviewed Color: Light to Medium Brunette
POSTED BY:
susan L.
July 15, 2022
Not enough information on what to do with everything.
Susan - We're truly sorry that our Light Set instructions were not super clear. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with instructions that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jodi H.
July 11, 2022
Too Harsh for Fine Hair
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Jodi H.
July 11, 2022
I used this once and it really, really dried out my hair. If you have thicker hair it may work fine for you, but for fine hair, I would not recommend it.
Jodi - We're truly sorry that our Light Set (Light Copper & Mahogany) did not work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Charlotte E.
July 8, 2022
Not enough
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Charlotte E.
July 8, 2022
There was not enough of the lightening mixture. By the time I reached my top sections I had completely run out resulting in no highlights on top and just through the mid sections of my hair….it looks awful.
Hey Charlotte - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Melanie J.
July 4, 2022
Great results!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Melanie J.
July 4, 2022
I have had good results with this kit. No, it doesn’t look like the professional highlights I would get in the salon, but it gave my medium brunette hair depth, and gave it a sun-kissed look, very natural. I found best results are when I apply to VERY small amounts (like 5-10 strands) rather than the wider strands of hair. I’d rather have more highlights with smaller bits of hair, rather than fewer highlights with large chunks of hair. Watch the videos online,they were very helpful. And have some wet paper towels available if you need to wipe off your fingers between strands.
42 of 42 people found this review helpful. Did you?
Hello Melanie - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Dawn H.
July 3, 2022
Highlighting video was awesome
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Dawn H.
July 3, 2022
The video showing me exactly how to highlight was excellent, thank you so much.
I am a little frustrated because I’m not able to select five stars.
Dawn
Dawn - Thank you so much for sharing your feedback with us! We're glad our resources have been of great help for you to reach your Hair Goals. We look forward to our next opportunity to delight you!
POSTED BY:
Michelle T
July 3, 2022
Horrible!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Michelle T
July 3, 2022
Trying to do this on your own even after years of coloring is a joke. I have medium brown hair and my highlights turned out more orange than anything else. And they were really chunky, I have thin hair, so this process did not work well on me. I think the instructions for thin hair should be different for thick hair. I tried to contact them 2 times and didn't get anything back, so I colored my hair again using store bought color. Saved me! I will still use my normal esalon, because it does seem heathier than store bought color.
Michelle - We're truly sorry that our Light Set did not provide sun kissed highlights that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tina T.
July 2, 2022
Adds dimension and the color is perfect
Reviewed Color: Dark Brunette
POSTED BY:
Tina T.
July 2, 2022
I’m a dark brunette, the highlights add such a natural dimension to your hair. The good thing, you can add little or a lot of highlights. For me, a little and it’s perfect!
Tina
15 of 15 people found this review helpful. Did you?
Hello Tina - Thank you for your feedback, and we are so happy to hear that you are enjoying your light Set! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to the next opportunity to delight you!
POSTED BY:
Andrea M.
June 30, 2022
Really looked like my natural hair looked after some sun
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Andrea M.
June 30, 2022
Really liked the results. It is easier than the more general coloring process (the two bottle roots and ends or the roots alone) but I still need a bit of practice on my technique. I took too long with the "horseshoe" and top "bun" so the very first two small sections i did came out too light vs the rest. Not a biggie-- I can tuck them behind my ears.
Andrea - We're thrilled to hear that you're enjoying the Light Set. We look forward to our next opportunity to delight you!
POSTED BY:
Debora P.
June 27, 2022
Unbelievably EASY
Reviewed Color: Light Blonde
POSTED BY:
Debora P.
June 27, 2022
NEVER have high lights been so easy to do, love, love, love this kit and it means that I am in control of how many highlights I put in and how subtle or bright the end result is.
I saw an ad for this color and LOVED it, so I went for it. I just did it and am SO STOKED! It is perfect for summer and I'm just absolutely thrilled. Easy-to-follow instructions, kit was complete, and the end product is amazing! Thank you so much!
Stacy - Thank you so much for sharing your feedback with us! We are so happy to hear you are loving your Light Set results! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We hope to continue helping you find hair perfection!
POSTED BY:
Francesca D.
June 20, 2022
wonderful results
Reviewed Color: Light to Medium Brunette
POSTED BY:
Francesca D.
June 20, 2022
didn't really believe I could do this myself. Surprisingly good results.
Francesca - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set kit! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Susan E.
June 8, 2022
Easy to do
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Susan E.
June 8, 2022
I was happy with how easy it was. The color did come up really brassy and that was after the toner. I'm glad I did have more toner left cause I used it again the next day and left it in for 20 mins that time and it helped some and while using the tint rinse also. But it did look better. after it just wasn't the color I was wanting to achieve. But im still somewhat happy
Susan - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Carolyn P.
June 4, 2022
My go to.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Carolyn P.
June 4, 2022
I love a nice subtle highlight moment and this is by far my favorite highlighting kit. You just can't go wrong with it and even if you make a mistake it just blends well. I have had to do a few times to get the lightness I want as I find it's very very subtle, but I would definitely continue to buy. My only advice if you have long hair, you will need two or a bigger amount. I always justttt have enough when highlighting. Wish there was a bit more product.
43 of 43 people found this review helpful. Did you?
Carolyn - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you!
POSTED BY:
Lynsy B.
June 3, 2022
Not enough product to do long hair.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Lynsy B.
June 3, 2022
I didn't have enough light set to highlight the top section of my hair. :( So I have highlights on my bottom sections but not around my face. Also my highlights turned out a very warm tone.
Lynsy - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy V.
June 3, 2022
Orange hair
Reviewed Color: Light to Medium Brunette
POSTED BY:
Amy V.
June 3, 2022
My hair turned orange. I contacted my colorist who replied quickly and asked if I would be willing to try another kit and toning mask. My hair turned orange again. The toner did nothing. When I sent pictures she said I can see the orange tones and said at my cost I could try it again. Now I’m stuck with orange hair.
Amy - We’re truly sorry that Light Set, our at-home highlighting kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
The OG Kim K
June 1, 2022
EXACTLY What I wanted!
Reviewed Color: Light to Medium Brunette
POSTED BY:
The OG Kim K
June 1, 2022
My results are the perfect sun-kissed look! I am very impressed! I’ve paid a lot of money for less results and it’s always brassy. The highlights are perfectly blended for my base color (also eSalon)-no harsh contrast, just a beautiful, slight lift, it looks like I was in the sun.Thank you eSalon!!
The OG Kim K - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sara T.
May 28, 2022
Amazing!
Reviewed Color: Dark Brunette
POSTED BY:
Sara T.
May 28, 2022
I FINALLY got the highlights I have spent years asking for! I have super dark brown hair and have always wanted the most subtle lightening of the pieces around my face and down on my ends. I was able to place the highlights exactly where I wanted them and lighten to exactly the color I wanted. After spending thousands over the years in the salon, getting a head full of foils when I only wanted subtle highlighting, I am finally satisfied! I respect hair stylists 100% because this was a bit of a challenge and I did get a little nervous and wash it out too early but it still came out how I wanted. I’m going to order again this summer!
54 of 55 people found this review helpful. Did you?
Sara - We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
shannon H.
May 25, 2022
Super easy and gentle
Reviewed Color: Light to Medium Brunette
POSTED BY:
shannon H.
May 25, 2022
I love the light set. It's super easy to use, and is very gentle on my brunette hair. It really lightens perfectly!
Shannon - We’re pleased to hear that you’re enjoying your highlight results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Lauren G.
May 23, 2022
Did not go as planned
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Lauren G.
May 23, 2022
I swear I followed the instructions….. the first layer went well, the second layer not quite as good and the third and final layer… oh boy! Disaster. It’s very blond. Luckily it’s just hair and it will grow out.
Lauren - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
NightWitch
May 22, 2022
Well. . . . .
Reviewed Color: Light Copper & Mahogany
POSTED BY:
NightWitch
May 22, 2022
I haven't gotten the chance to fully highlight my hair but what I have been able to do looks good. It was very easy and I plan to do it again when my color is what I want all the time.
NightWitch - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sally C.
May 18, 2022
Love my highlights
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Sally C.
May 18, 2022
This was so easy and they blend so nicely with my color. Will add to my routine regularly!
Sally - We’re pleased to hear that you’re enjoying your Light Set results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Kasey L.
May 18, 2022
Not enough color for a highlight
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Kasey L.
May 18, 2022
I was excited for me summer highlights and after using the Light Set. I can hardly see a difference. The application process was easy though and the directions and tools they included in eye helpful.
Kasey - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Christine M.
May 11, 2022
Absolutely loved it!
Reviewed Color: Dark Brunette
POSTED BY:
Christine M.
May 11, 2022
My hair is dark and I’ve been dying it a dark brown for years. I used the light set to ombré my hair and the blonde came out beautifully and no damage which blew my mind.
Christine - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Lori D.
May 11, 2022
Turned Orange
Reviewed Color: Light to Medium Brunette
POSTED BY:
Lori D.
May 11, 2022
I tried the highlights before and had pretty good results with a little brassiness. This time I did highlights a day after coloring and it turned my hair bright orange. It was recommended I use esalons brunette pro color toner to tone it down, so I used that and now my hair is black brown. Just not good all around. I’ll stick with color but reluctant to try highlights again, and definitely shouldn’t have used the Pro color toner which made a bad situation worse.
Lori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Linda L.
May 7, 2022
I love your product.but I have noticed some of my gray show
Reviewed Color: Dark Brunette
POSTED BY:
Linda L.
May 7, 2022
Love your product but some of the gray roots show through when my hair dries. I have soft black mix but the roots turn auburn. I noticed it says roots but highlights.Maybe that's the problem Why would I want my roots lighter? Also the coverage lasts 2 weeks.Did you change something? And gives me a Auburn color.
Linda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTED BY:
Amanda H.
May 6, 2022
It turned my hair bright orange
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Amanda H.
May 6, 2022
I followed all instructions and the highlight kit turned all the pieces highlighted orange. Very bad results
Amanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear the Light Set (Medium to Dark Copper & Mahogany) did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Robin C.
May 2, 2022
Looks expensive
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Robin C.
May 2, 2022
Looks so professional that I can't believe I did it myself!
Robin - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Light Set (Light Copper & Mahogany) results. We look forward to the next opportunity to delight you!
Lm3943 - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We look forward to the next opportunity to delight you!
POSTED BY:
Nav K.
April 20, 2022
Ok..I tried it again!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Nav K.
April 20, 2022
I tried this set again this year, and really disappointed with the result. I am buying the colour set to try and tone down the highlights as they are really light.
Sharon - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lindsey B.
April 10, 2022
WOW 🤩
Reviewed Color: Light Blonde
POSTED BY:
Lindsey B.
April 10, 2022
I was super scared to use bleach on myself for the first time, but this kit worked so well and my hair looks amazing. I haven’t been to the salon in almost 3 years now (because of life challenges and the pandemic) and everyone still asks me where I go to get my hair done. Esalon has saved my hair and wallet. Wish I would have taken a before photo. Next time.
38 of 38 people found this review helpful. Did you?
Lindsey - We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Brooke B.
April 8, 2022
This Light Set is EVERYTHING!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Brooke B.
April 8, 2022
So easy to apply and the results are amazing! I have received so many complements. 😊
Brooke - We’re so pleased to hear that you’re loving your Light Set results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Lillian M.
April 8, 2022
Turned my daughters hair ORANGE
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Lillian M.
April 8, 2022
I was so excited about this product. I was hoping for salon quality color for a fraction of the price. Except it turned my daughters hair orange, even though I watched all of the tutorial videos and read the instructions over and over again. It was horrific, and I had to take her to the salon to fix her hair. So in the end all it did was cost me even more than if I had just taken her to the salon in the first place, wasted so much of my time with all of the videos watched, and damaged my daughters hair. I also can't seem to find where I ask for the money back guarantee. I am so disappointed.
Lillian - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mara B.
April 6, 2022
Excellent.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Mara B.
April 6, 2022
I was afair to usE it at first.
Finding the right root combination is important.
Hello Mara, we agree! Finding the right shade is super important! We're pleased to hear that you were able to try our Light Set (Light to Medium Brunette)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Mara B.
April 6, 2022
Great
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Mara B.
April 6, 2022
But I made a mess of things time. STILL LOOKS GOOD AND I CAN DO IT MYSELF!
Hello Mara, we're pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Stacey W.
April 4, 2022
So easy!!
Reviewed Color: Dark Brunette
POSTED BY:
Stacey W.
April 4, 2022
I have long and THICK hair. I can trip over something that’s not even on the ground, clumsy as they come 🤦🏻♀️ I was really nervous about doing this myself. My husband helped me the first time to make sure it was even. It was so simple and the directions were great. After rinsing I was so shocked at how well my hair looked and it was sooo soft!! I have dark almost black hair and this was a hit! I have never gotten so many compliments and I did it myself. When asked where I got my hair done people were shocked I did it at home lol. I also use aura fuchsia pigmented conditioner which I’ll never go back to regular conditioner after being introduced to their line!!
76 of 77 people found this review helpful. Did you?
Stacey - We're so happy to hear that you're enjoying your eSalon experience! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Susan S.
March 30, 2022
Not the result I was expecting
Reviewed Color: Light to Medium Brunette
POSTED BY:
Susan S.
March 30, 2022
Turned my hair orange. I waited one week after colouring my hair with my usual custom colour set. Shame will not purchase again.
Susan S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Light Set. We're always looking to improve our service and products, and truly value everything our clients say. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Linda C.
March 29, 2022
Did an OK job
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Linda C.
March 29, 2022
Having thick long hair I guess I needed more to get the hilighted look I wanted.
Hey Linda! Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. If you need any advice on how to achieve your desired look, feel free to reach out! We're always happy to help.
POSTED BY:
Shona E.
March 28, 2022
Easy to apply and has lasted - also perfect compliment
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Shona E.
March 28, 2022
Easy to apply and has lasted - also perfect compliment to my hair colour and will order again this summer.
Hi Shona! We’re delighted to hear that you’re enjoying the Light Set (Light Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Bibiana P.
March 27, 2022
Beautiful color
Reviewed Color: Light to Medium Brunette
POSTED BY:
Bibiana P.
March 27, 2022
Satify with the color however did not cover my grey hair
Bibiana - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Patricia c
March 23, 2022
Light set
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Patricia c
March 23, 2022
love this good product . do it my self and always have a great result love it thank you eSalon
Patricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring!
POSTED BY:
Kris S.
March 21, 2022
Love this!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Kris S.
March 21, 2022
I was weary to go lighter without a professional but my highlights look amazing. My hair feels silky and healthy. The toner was a plus and I got a salon quality look for 30.00 dollars!
Kris - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Amalia R.
March 21, 2022
COMPLIMENTS GALORE
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Amalia R.
March 21, 2022
I really love my new highlights. People ask me who did them. I get so many compliments. It takes some time but totally worth it.
Amy - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Medium to Dark Blonde). We look forward to the next opportunity to delight you!
POSTED BY:
Andrea S.
March 17, 2022
Hair color
Reviewed Color: Dark Brunette
POSTED BY:
Andrea S.
March 17, 2022
Love my color consistent . Better than when I have it done professionally
Andrea - We’re pleased to hear that you’re enjoying the Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Bridgett M.
March 17, 2022
It does what it says
Reviewed Color: Light Blonde
POSTED BY:
Bridgett M.
March 17, 2022
It's a normal bleach kit it bleaches your hair out if you're not careful it'll fry it if you leave it on too long especially if you already have color treated damaged hair to begin with so be careful but I mean it does its job I wish they had something more along the lines of biosilk products that you can not have to worry about that I love bio silk and I wish that you guys sold that but anyways it's it's still just a regular bleach kit works fine
Bridgett - We’re pleased to hear that you’re enjoying Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Katherine G.
March 16, 2022
Light colour set
Reviewed Color: Light to Medium Brunette
POSTED BY:
Katherine G.
March 16, 2022
I wanted to lift a lot of the red thats come into my hair and brighten the highlights that have dulled...this is a fabulous set. Really easy and am delighted with the end result. Highly recommend even for beginners.
Laura- Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Michele S.
March 14, 2022
Natural results, easy to use!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Michele S.
March 14, 2022
I’m very happy with how the highlights turned out. The consistency of the paste made it so much easier to keep concentrated to the targeted areas compared to other products I’ve used and the toning mask after really made a difference in reducing brassy tones (other toners have been less effective yet somehow seem harsher on my hair). Great first time experience. Particularly for someone that has goofed up my hair more than once! Signing up to try more products.
Another noteworthy comment: A stylist contacted me to redirect my original selection and I really appreciate that. Instead of just selling the product, it seems eSalon wants customers to be successful in the results. Trust keeps customers.
28 of 29 people found this review helpful. Did you?
Michele - Thank you so much for sharing your joy with us! We're so happy to hear that you're loving your Light Set (Light to Medium Brunette) results! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Julia N.
March 7, 2022
Love this!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Julia N.
March 7, 2022
I love having this option to do some highlighting at home. I would say go light the first time and don’t overdo it until you get the hang of it. But I was very impressed with my subtle highlights the first time and feel more confident about doing it again. Great product!
Julia- We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer M.
March 7, 2022
Simple and Wonderful!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Jennifer M.
March 7, 2022
The process was simple, and the results look natural and professional (and I'm far from a professional with hair!!).
Jennifer - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Deborah C.
March 4, 2022
Great highlighting kit
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Deborah C.
March 4, 2022
I highly recommend this highlighting kit, watch the video before you attempt it so the experience will be a great one.
Deborah- Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Jackie B.
March 4, 2022
Lightens very subtly
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Jackie B.
March 4, 2022
I used this to give subtle highlights round my face as I was not confident about doing the back of my head. I was pretty pleased about the effect and would recommend it as a lightener. I had it in the cupboard for 3 months before trying. Maybe I’ll try for an all over sun kissed look next time! Nice kit!
Hi Stacey! We're so happy to hear that our Light Set (Light Copper & Mahogany) worked great for you! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Carol S.
February 23, 2022
Disappointed in Highlight color
Reviewed Color: Dark Brunette
POSTED BY:
Carol S.
February 23, 2022
I have Dark Brunette hair, and ideally my hair should get a reddish/plum highlight. But I was disappointed that it ended up as a orange/tan shade ... way too much of a contrast, and I hated the look (so I'm going to have to re-color my hair). Is it possible to get burgundy/plum highlights for dark brunettes?
Carol - We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Diana P.
February 19, 2022
Horrible
Reviewed Color: Light to Medium Brunette
POSTED BY:
Diana P.
February 19, 2022
Didn’t mix well. Was dry and flaky. Had to wash after 10 mins because it was flaking onto my face.
Diana - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Millie W.
February 12, 2022
Absolutely blown away
Reviewed Color: Dark Brunette
POSTED BY:
Millie W.
February 12, 2022
I gave myself a bronde balyage and I’m absolutely blown away. The results look professional!
Lee - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Dafne D.
February 8, 2022
Very well formulated 👌🏼
Reviewed Color: Light Blonde
POSTED BY:
Dafne D.
February 8, 2022
Beautiful highlights. I ordered another kit, plus a light brunette as well
Hi Dafne, We're thrilled to hear that you're enjoying the Light Set (Light Blonde). We look forward to our next opportunity to delight you!
POSTED BY:
CARRIE S.
February 2, 2022
Disappointed
Reviewed Color: Medium to Dark Blonde
POSTED BY:
CARRIE S.
February 2, 2022
I have now tried twice to have a satisfying result but it has been disappointing both times. The second application was much easier and less intimidating. The problem for me is the color. I wanted more of an auburn/ caramel color of highlights. This is what the sun would do naturally in my youth. Each time the resulting effect was that my hair looked to have gray highlights. Not the effect I was hoping for. I color my hair to cover the gray not add more to it. I wanted a warmer auburn color not gray. Disappointed.
Carrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Light Set did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Sarah M.
January 30, 2022
Super Easy Great Results
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Sarah M.
January 30, 2022
The light set provides beautiful highlights. Esalon agents will assist you in finding a great color. If you want a change, they will guide you through safe choices!
Sarah- We're thrilled to hear that you're enjoying the Light Set (Light Copper & Mahogany). We look forward to our next opportunity to delight you!
POSTED BY:
Adele T.
January 28, 2022
Lovely highlights
Reviewed Color: Light to Medium Brunette
POSTED BY:
Adele T.
January 28, 2022
I got my sister to apply this for me as I was unconvinced i'd be able to take small sections myself at the back.
We left a halo of un dyed hair to ensure it grows out well.
On top of colouring its quite a time consuming process so I won't be doing it regularly!
Hi Deborah, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
POSTED BY:
Susie H.
January 25, 2022
high light heaven
Reviewed Color: Light to Medium Brunette
POSTED BY:
Susie H.
January 25, 2022
It was my first time to ever high light my hair and I was absolutely petrified that I was going to make a mess of my hair, but after watching the how to video and following the instructions completely I was so very happy I did it. ESalon thank you so much for showing me how to get fabulous color and high lights!!! You are true goddesses of the hair color heaven.
49 of 52 people found this review helpful. Did you?
Hi Susie, We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Alexis T.
January 22, 2022
Easier than expected!
Reviewed Color: Light Blonde
POSTED BY:
Alexis T.
January 22, 2022
I have to say I was super nervous to try this out. I watched about 20 videos and hyped myself up to finally give it a go. I have very thick long hair. I normally get highlights and my base is a ash blonde color. My roots were a good 3”-4” grown out so I wanted to add some light back in without having to shell out $300 at a salon and endure hours of sitting there. The results were subtle but gave my hair more dimension.
11 of 12 people found this review helpful. Did you?
Hey Alexis, thanks so much for your feedback! We are so very happy to hear that you are loving your Light Set Kit! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
POSTED BY:
Jessica J.
January 22, 2022
easy to use, love the mask!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Jessica J.
January 22, 2022
I get lots of compliments on my highlights and can't believe how easy it is to highlight and maintain highlights at home using the light set. I adore the BR2+ mask, it is the only product bringing life back into my hair this bitterly dry/cold/hellish winter in ND. It makes my hair softer/smoother/stronger. Could we PLEASE get it sold separately also?? I would buy tons of it and use it weekly as I have long hair.
Hello Jessica, thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! We will be sure to keep your feedback in mind when brainstorming new products for our clients (:
Christy - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jane W.
January 19, 2022
Light set
Reviewed Color: Light Blonde
POSTED BY:
Jane W.
January 19, 2022
I tried the light set for the first time two months months ago. I wasn't sure how to apply it but I need not have been concerned as the instructions and illustrations are very clear, the light set has it's own mixing tray and is very easy to mix and apply. There are video's available on the eSalon website which are very helpful and I would suggest having a look before you make a decision. The results are excellent, looking forward to receiving my next light set in a couple of weeks.
The Light Set creates sexy blonde highlights. You can add more or less depending upon what looks good on you.
Am often mistaken for someone 25 yrs younger.
Maribeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving Light Set. We look forward to the next opportunity to delight you!
POSTED BY:
Estralita J.
January 15, 2022
Lightning
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Estralita J.
January 15, 2022
I of course went with the formulation from my colorists and my highlights came out orange. I had a hair stylist friend do my Lightning and followed the instructions to the letter. I am so dissatisfied. I have been using esalon for years and have loved it. However 2 boxes ago it didn’t even cover my gray. This time I complained they wouldn’t refund me but changed my color in the next box and my hair came out almost black. I always request a burgundy. So displeased
Star J. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Light Set (Light Copper & Mahogany) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Maribel C.
January 14, 2022
Did not like it, orange/brass color
Reviewed Color: Light to Medium Brunette
POSTED BY:
Maribel C.
January 14, 2022
I was expecting a better results but at the end I regret to purchase the light set, I got the recommended color for my base and at the end I got a Orange/brass color, it makes my hair look like tinted with a cheap hair dye. I totally regret to purchased it. Never again.
Maribel C. - Thank you for your feedback. We're truly sorry that our Light Set (Light to Medium Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Gwyn K.
January 8, 2022
I had Nightmares
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Gwyn K.
January 8, 2022
I had nightmares worrying whether I would be able to complete the hi-lights without messing them all up, would they be too fat, too skinny, too zebra looking, would they bleed to the hair next to it without using foils? Oh my gosh...this was so darn SIMPLE and EASY. I was so excited with the outcome. After using eSalon's colors and hi-lights I couldn't keep my mouth shut for days. I have told everyone just how simple the process is and actually, it was fun too. I can rest at ease and Dream now just knowing how easy the whole color to hi-light process is. The anticipation for the next time I will need this process is exciting.
141 of 151 people found this review helpful. Did you?
Gwyn - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Jessie B.
January 4, 2022
Waste of money
Reviewed Color: Dark Brunette
POSTED BY:
Jessie B.
January 4, 2022
Turned my hair orange super spotty and inconsistent, product seems very dry and is a pain to apply. I need go to a salon to have it fixed now, I should have just stopped after applying the over all colour. Wouldn’t purchase again.
Jessie - Thanks for sharing your experience, we’re so sorry that it did not match your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! Please, check your inbox for more details, we hope to work with you further. Thanks again for reaching out and giving us the chance to get it right.
POSTED BY:
Colleen E.
January 3, 2022
0 stars if possible
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Colleen E.
January 3, 2022
This literally turned my hair bright orange. If you're on the fence, don't do it. Just walk away. Say no to the bleach.
Colleen - We are so sorry to hear how disappointed you are. We truly value every feedback, and we are here to help you further and see how we can adjust your color; we would love to make things right if you give us another chance. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Louisa C.
January 1, 2022
Works great!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Louisa C.
January 1, 2022
I love the light set! It works great and the highlights blend beautifully and naturally.
Louisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Fiona N.
December 20, 2021
Easy to apply & produces professional results
Reviewed Color: Light to Medium Brunette
POSTED BY:
Fiona N.
December 20, 2021
I began applying this during the first lockdown when I suddenly had more time & felt like experimenting. After eighteen months of use my hairdresser has said the lights have caused damage to my hair. BUT I love the look and so after a good cut have reapplied :).
I thought this would give me some nice mahogany/coppery highlights, which it didn't really. Just looked like a regular highlight with no color. Was hoping my medium brown which normally does well with highlights would pick up some of the colored highlights to my disappointment it didn't.
Cynthia - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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