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I'm south Asian with Dark brown hair and have been desperate for highlights for over a year. I didn't want to pay ridiculous amounts to go to a salon and was ecstatic when I came across this. I got my sister to brush them on as I wear glasses and can't see without them, and she found the process very straightforward. The only negative is that the smell of the mixture is quite strong and It triggered a migraine which I had for the rest of the day. Nonetheless, when I washed it out, I couldn't contain my excitement at seeing dark blonde highlights. The toning was straightforward and I couldn't stop smiling everytime I looked in the mirror.
Debra - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Mary Lynn S.
June 24, 2021
Easier than you think...
Reviewed Color: Light to Medium Brunette
POSTED BY:
Mary Lynn S.
June 24, 2021
I'm never afraid to mess with my hair - I figure if something goes wrong, it can always be corrected. I'll keep it short and sweet here. Nothing went wrong. It was easier than I thought, and the results were fabulous. The end.
Mary Lynn - We’re pleased to hear that you’re enjoying the Light Set in Light to Medium Brunette ! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Michelle B.
June 21, 2021
Easy to get highlights!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Michelle B.
June 21, 2021
I was surprised how easy it was to apply and how great it came out, even on my first try! My husband said it made me look younger and my sister thought I looked more tanned. I should have done this sooner.
Michelle - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Cindy S.
June 17, 2021
highlights
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Cindy S.
June 17, 2021
wrong color, never wanted light cooper in my hair.
Cindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Diana paola C.
June 15, 2021
Every day I fall more in love with esalon 💕
Reviewed Color: Light to Medium Brunette
POSTED BY:
Diana paola C.
June 15, 2021
The products come to you on time, Super explained, the videos are of great help and the main thing the results are great, your hair is spectacular. I'm super in love with products.
I reached out to inquire about this product and decided to purchase based on the info provided, product description, and how-to videos. It turned out just plain awful. The "highlights" are orange streaks that look terrible. I feel like I look like Tigger. I will definitly not purchase again and wish I would not have wasted the money the first time. I am pretty sure I am going to need to go to a salon and cough up the money to have color repair done.
Andrea - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Julie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Lynne M.
June 11, 2021
Creates dimension
Reviewed Color: Light Blonde
POSTED BY:
Lynne M.
June 11, 2021
Worked great!! I have rather short fine hair, so dividing pieces is quite a wrestling match. I thought my sections/slices were maybe too thick. And I was concerned that it got all over the place. And, unlike longer hair, if I did only 2 layers, it would be super obvious. So at the end, I lightly ‘dry’ brushed the tips. Gave a nice transition. Also, I have a Mirrorcle—-a mirror on a flexible cable that goes over your head—works perfectly to work with the back of your head—worth every penny.
Lynne - We’re pleased to hear that you’re enjoying the Light Set (Light Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Elizabeth S.
June 11, 2021
Skip This
Reviewed Color: Dark Brunette
POSTED BY:
Elizabeth S.
June 11, 2021
All I accomplished was putting swaths of bleach over my base color. Should have left it alone. Even with foils or a cap, the bleach resulted in that reddish brown bleached look, not blonde and certainly not light. The powder that was supposed to be incorporated into the developer occupied by volume twice the space. Never got it "creamy" Best I could do was a texture that resembles pie crust before you add the tablespoon of water.
Elizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Destiny - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Dark Brunette) . We look forward to the next opportunity to delight you!
Judy - We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette) . We look forward to our next opportunity to delight you!
POSTED BY:
Claudia G.
June 9, 2021
Love the result but...
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Claudia G.
June 9, 2021
The amount of lightener provided isn't enough for my thick mid-length hair. I have to buy two, which at double the price isn't much cheaper than what I'd pay at a salon for a professional job without any effort.
Please think about increasing the amount of product so I can justify the expense of continuing to use it.
Claudia G. - Thank you so much for your feedback! At eSalon, we're taking with consideration all our clients feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Janet G.
June 8, 2021
Didn’t know I’d get copper highlights
Reviewed Color: Light to Medium Brunette
POSTED BY:
Janet G.
June 8, 2021
I wanted dark blond or light brown for some added depth and interest. Instead I got bright copper. Easy instructions and easy to apply.
Janet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Audrey A.
June 8, 2021
Sunkissed
Reviewed Color: Light to Medium Brunette
POSTED BY:
Audrey A.
June 8, 2021
I added highlights to blend with the highlights in my extensions. At first they did not seem like light enough but when I went out in the sun after a few days, they looked beautiful. I definitely would take smaller pieces to highlight so it looked a little more less chunky but that was on me.
Audrey-Thanks so much for your feedback! We are so very glad to hear that you are loving your Light Set results. We appreciate you sharing your joy with us.
POSTED BY:
Alexandra R.
June 8, 2021
Turned my hair NEON ORANGE! Can't get a refund!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Alexandra R.
June 8, 2021
Biggest mistake of my life! I foolishly tried Light Set twice. First time, it turned my medium brown hair BRIGHT NEON ORANGE. I contacted eSalon and they recommended the purple Tint Rinse in conjunction with the Light Set next time for better results.
So fast forward 3 months. After having to dye my hair back to brown at my own expense, I reordered the Light Set and Tint Rinse (I'm an idiot for trying this again, I know). I re-watched all the YouTube videos and instructions, and very carefully applied the Light Set and waited the 30 minutes. BRIGHT ORANGE again!! I followed with the recommended Tint Rinse and it did absolutely nothing except form a huge lather that really dried my hair out and made it feel like straw.
I contacted eSalon about their 100% guarantee but they said NO! They refunded me the first time, and even though an eSalon rep suggested I try it again with the Tint Rinse, they would not honor their guarantee anymore.
The eSalon rep did not inform me before I repurchased that they only honor their satisfaction guarantee ONE time. I am so saddened by the lack of customer service! I feel like eSalon tricked me into repurchasing not only another Light Set, but also the Tint Rinse, and now they won't honor their satisfaction guarantee.
So basically I paid eSalon $60 to turn my hair NEON ORANGE and also damage it. And now I need to spend even more money to get it fixed.
Moral of the story: eSalon's satisfaction guarantee doesn't always apply, so buyer beware. Light Set product turned my hair NEON ORANGE even with the Tint Rinse. I do not recommend it! I guess if something seems to good to be true, it probably is. So upset.
11 of 11 people found this review helpful. Did you?
Alexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Aline W.
June 7, 2021
Highlights
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Aline W.
June 7, 2021
The color is so light that the highlights are not noticeable.
Aline - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the sun-kissed highlights that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Niamh R.
June 4, 2021
So easy to use and very effective!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Niamh R.
June 4, 2021
I have always gone to a salon to get highlights and have really felt the lack over the last year. While my roots have been doing great because of eSalon, I was starting to feel my hair was colour blocked into light tips and darker roots. The highlighting kit fixed that!
I didn't follow the suggested application 100% - as I have curly hair I decided not to brush my hair first but to colour some strands following my natural curl pattern (using the hair sectioning/ horseshoe method in the instructions). It worked really well and I feel I have very natural looking sun-kissed highlights now :-)
42 of 45 people found this review helpful. Did you?
I love this and doing it myself has gone well. The instructions are very helpful to do a nice at home balayage. I just find myself brassy and needing extra toner and leaving this toner on 3x longer than instructed.
Tina - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the exact tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dawn G.
June 3, 2021
Easy to do
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Dawn G.
June 3, 2021
Highlights always come out great even for a novice like myself.
Dawn - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Darice D.
June 3, 2021
Color shade is perfect!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Darice D.
June 3, 2021
Shade is perfect however the color fades rather quickly and because my hair is so fine and I only wash it once a week it fades rather quickly.
Darice - We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
Kathy - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pam E.
June 1, 2021
Sunshine
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Pam E.
June 1, 2021
I streak it here and there just like sun filtering through
Pam - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Elizabeth G.
May 31, 2021
Highlights
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Elizabeth G.
May 31, 2021
The highlights came out great! I especially like the toning mask. I wish you sold it separately for weekly use! Great product!
Elizabeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Medium to Dark Blonde). We look forward to the next opportunity to delight you!
POSTED BY:
Erin K.
May 28, 2021
Love it
Reviewed Color: Light to Medium Brunette
POSTED BY:
Erin K.
May 28, 2021
I was nervous to try this, but LOVE the results. I have used it several times. One tiny tip: BEFORE you put on your gloves to use shampoo and toner, remove the silver, leak-proof seals on both bottles. Very had to do with your gloves onl
Carmen - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set We look forward to the next opportunity to delight you!
POSTED BY:
Lori S.
May 27, 2021
So easy
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Lori S.
May 27, 2021
I finally got the courage to use and absolutely love it.
Blends really well with my color, not too obvious. I did
cut up some foil and wove strands… even though it
probably took longer, still didn’t over process. Really,
Really enjoying!
Lori - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Cat G
May 25, 2021
So easy to do!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Cat G
May 25, 2021
I was terrified at first, but the instructions were so clear and the process was very easy! Before the toner mask was used, I was very nervous, but the end result was at home subtle highlights that I love!!! Perfect color combo!
Catherine - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Mandy B.
May 25, 2021
Excellent
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Mandy B.
May 25, 2021
Easy to apply and gives an great effect of having lots of different tones in my hair.
The products are fabulous, well packaged and very easy to use. All laid out for you with no chance of errors given the instructions. My issue is the colour did not take well as my grey has just gone too long without colour on the roots. I don’t blame the product think it’s just waiting too long i between colouring. Will try it again at some point.
Manuela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Angelic R.
May 23, 2021
Highlights
Reviewed Color: Dark Brunette
POSTED BY:
Angelic R.
May 23, 2021
Yes this one is crazy and wonderful. I never would have known I could apply this on my own and I can't wait to do it again... the next time I will take a little more time. The results were great, but could have been greater have I took my time.
We're so happy to hear that you loved the Light Set Highlighting Kit! We love being able to help our clients achieve beautiful, salon-quality results at home. We are excited to continue working with you!
POSTED BY:
Mercedes O.
May 23, 2021
awful results
Reviewed Color: Dark Brunette
POSTED BY:
Mercedes O.
May 23, 2021
this was the absolute worst mistake for my virgin hair.
now, i need to go to the salon to fix my orange hair.
Mercedes O. - Thank you for your feedback. We're truly sorry that our Light Set (Dark Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Michelle D.
May 23, 2021
Didn't work
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Michelle D.
May 23, 2021
I used this light set last night and it didn't work.
Michelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Light Set (Medium to Dark Copper & Mahogany) did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Stacy F.
May 23, 2021
Brass IS the color
Reviewed Color: Light to Medium Brunette
POSTED BY:
Stacy F.
May 23, 2021
My hair has vivid orange and copper highlights. Not the caramel color I was hoping for.
Stacy - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Heather A.
May 20, 2021
light set
Reviewed Color: Light to Medium Brunette
POSTED BY:
Heather A.
May 20, 2021
The highlight stuff was paste. It didn’t spread on hair very well. My hair has a bronze look to it. I’m not happy.
Heather - We're truly sorry that our Light Set (Light to Medium Brunette) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sylvie P.
May 19, 2021
Amazed
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Sylvie P.
May 19, 2021
I was so nervous doing this and was amazed how it was easy to do the process it turn out great !!
Sylvie - We’re pleased to hear that you’re enjoying your Light Set experience and results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Jermaine F.
May 19, 2021
It's ok
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Jermaine F.
May 19, 2021
The highlight kit is ok the toner didn't do much on my hair but I like the blonde it left
Jermaine F. - Thank you for sharing your feedback with us! We are so sorry that our Toner (Light Set) didn't work for you. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Naomi - We cannot wait to see your Light Set results. Let us know if you need any assistance!
POSTED BY:
Sandra B.
May 18, 2021
Highlights are very faint
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Sandra B.
May 18, 2021
This didn't seem to work for me. I have very thick hair so we used the whole mixture, the highlight are very faint and really only shows up when I am in the sun outside. I may try a more blond highlight next time, rather then cinnamon .
Sandra - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer K.
May 16, 2021
I look like I went to the salon!
Reviewed Color: Light Blonde
POSTED BY:
Jennifer K.
May 16, 2021
Even on my first try, I got great looking highlights. Next time will be even better
Jennifer - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We look forward to the next opportunity to delight you!
POSTED BY:
Samantha T.
May 16, 2021
Perfect highlights
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Samantha T.
May 16, 2021
The video of how to apply these was brilliant. I followed it and have wonderful, layered highlights. Very easy to use, and a lovely soft effect.
Mary - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Ann C.
May 12, 2021
Very satisfied
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Ann C.
May 12, 2021
I decided to ask my hairdresser to apply the streaks . Very pleased.
I love the highlights....this adds so much dimension to my hair. This was my first time using this and I watched the Esalon video several times before I jumped in. The video is extremely helpful, and the next time I use this I think I will actually use my fingers to get smaller strands of hair. That's what I love about salon...I get to experiment...there are online videos which help...and I'm not paying huge salon prices to achieve the color/look I want.
Patricia - We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Mandy H.
May 11, 2021
Difficult to apply
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Mandy H.
May 11, 2021
Very thick so difficult to apply. I put it on as the instructions and video instructed me to but doing it myself was hard and after 5 mins it looked like it was going green so I panicked and took it off. It did lighten it ever so slightly in those 5 mins thou so it would it been fine if I had left it on longer
Hi Mandy, thank you for sharing your feedback with us! We are so sorry to hear it was hard to apply. We made our clay formula to help stick to your hair and not run all over! If you have additional questions, please give us a call so you can speak directly with a colorist. They will be able to walk through any application and give you the best tips!
POSTED BY:
Angela T.
May 10, 2021
Better than expected!
Reviewed Color: Dark Brunette
POSTED BY:
Angela T.
May 10, 2021
I got my husband to apply my highlight kit, very few to start with but really pleased with the outcome. Next time I’ll be braver and let him add more! Not sure I would be able to apply them myself though.
was a little hesitant at first to use this but went ahead and found it amazing...Wow !!! Completed my total result...Love my hair the results are very professional....I will use it when required..I am totally satisfied....and all this can be achieved in your own home ....Thankyou you are all amazing...
Mindy - We never like to hear that our customers are unhappy with their color or the Light Set (Dark Brunette), which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
POSTED BY:
Sally B.
May 9, 2021
A diaster! Beware!!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Sally B.
May 9, 2021
The mix dries very fast and not nearly enough to cover anything. The highlights came out ok then I washed and applied the purple product. The highlights turned BRIGHT ORANGE! It was awful. I had to cover everything with a dark color and lost all the other beautiful highlights I had.
Sally - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Light Set (Medium to Dark Blonde) did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Maria G.
May 9, 2021
Gave it a try twice
Reviewed Color: Dark Brunette
POSTED BY:
Maria G.
May 9, 2021
This is the second product I purchased...first was the all over color which did not cover my grey..second is the highlights..followed all directions, saturated hair, left it on for a little over processing time and did nothing. Not happy at all
Maria - We’re so sorry to hear that you were disappointed by the results of your Light Set (Dark Brunette) application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
cecil J.
May 7, 2021
excellent!!!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
cecil J.
May 7, 2021
I love it my hair is great !!! My sister just ordered her first highlighter exactly what I use I'm so excited to see it!!!!
Aretusa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Kristen S.
May 5, 2021
My highlights are AMAZING!
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Kristen S.
May 5, 2021
I love my highlights - get tons of compliments...no one can tell they don't come from a salon. Even my stylist that cuts my hair complemented them. :)
Kristen - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Rosy O.
May 3, 2021
Brilliant!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Rosy O.
May 3, 2021
Ive always been nervous about doing my own highlights but the kit came with easy to follow instructions and everything i needed to highlight my hair. I initially ordered the wrong colour and was contacted by a consultant who advised me which colour would be best and it turned out great :) it's early days but I've ordered another kit because I wanted to build my colour gradually but I'm really happy with how the colour has come out so far! The blonde shade looks natural with my own natural colour.
If you're thinking about doing your highlights yourself, I'd really recommend taking the plunge and using this kit!
Anna H. - Thank you for your feedback. We’re so sorry to hear that our Light Set (Dark Brunette) did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Christine B.
April 30, 2021
kiss of sunshine
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Christine B.
April 30, 2021
This is so easy to do and I love the natural highlighting effect.
Christine - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set in Medium to Dark Blonde! We truly value your feedback and look forward to hearing from you again in the very near future!
Rocio - We’re pleased to hear that you’re enjoying the Light Set (Light to Medium Brunette)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Margaret L.
April 29, 2021
Light Set
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Margaret L.
April 29, 2021
I ordered the light set with my first order to get the highlights. Very easy to use. Gave me the professional highlights I wanted. Also kept the shine, soft texture, and did not dry out my hair. Thank you eSalon.
Margaret - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Medium to Dark Copper & Mahogany). We look forward to the next opportunity to delight you!
POSTED BY:
Doreen M.
April 29, 2021
Great company!!!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Doreen M.
April 29, 2021
I got the wrong colour (my fault) and I contacted esalon and they sorted me out with a colour to correct it and it turned out perfect I will definitely be using again.
Thanks esalon.
Christina - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra M.
April 29, 2021
Love the highlights
Reviewed Color: Light Blonde
POSTED BY:
Sandra M.
April 29, 2021
Love this but I don’t think there’s enough highlight
Jill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Laura H.
April 29, 2021
Not enough product
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Laura H.
April 29, 2021
It was much more difficult than I’d expected to apply Light Set myself, but I’m sure it will get easier with practice. I have a lot of hair, so when I finally did the highlights on my crown I ran out of product. Unfortunately I’ll have to order another kit to finish my hair, which is expensive considering I’ll only be using about one-fourth of it.
Laura - We’re truly sorry that our Light Set (Medium to Dark Blonde) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Betty - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you!
POSTED BY:
Victoria E.
April 28, 2021
Surprisingly easy!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Victoria E.
April 28, 2021
I have now become a professional colourist! Lol....this set makes me feel like one anyway..very easy to use and pleased with the results👍
Maureen - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan S.
April 28, 2021
highlights
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Susan S.
April 28, 2021
the color and highlight effect look great, but my hair feels terribly dry now
Susan - We’re truly sorry that our Light Set (Medium to Dark Blonde) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
I regularly go to the salon to get highlights or balayage. With COVID, that's not possible now, howver, I still need to maintain my hair color. This lightset was easy to follow and I was able to achieve the results I want in the comfort of my house. Plus, it's way affordable than going to the salon. Will surely continue to sibscribe 😁
Gemma - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your highlights- PLUS saved you some money. Happy Coloring!
POSTED BY:
Stefanie K.
April 25, 2021
The best and so easy!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Stefanie K.
April 25, 2021
This was so easy to do, thanks to the instruction video. And the toning mask made my hair so soft. Love this product!
My results weren't what I was hoping for, but I think it had more to do with my technique than the product itself. I should have been watching the lightening process more closely instead of waiting the full 30 minutes.
The customer service was top notch though! I was a little panicky, but they offered to send a colouring kit to fix the problem free of charge.
I was very happy and appreciative that they don't leave you high and dry!
Anita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Karin F.
April 23, 2021
Did not get the results
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Karin F.
April 23, 2021
Have loved the results of your products since I began using. Ordered the Light Copper & Mahogany to add a little more “reddish” tones. The results were just more of my “regular” highlights. No copper or mahogany.
Karin - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Branislava Z.
April 22, 2021
Great highlighting kit!!
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Branislava Z.
April 22, 2021
I was scared a bit since I already have highlights (they say in instructions not to use if your hair is chemically treated), BUT my hair is in great shape-not damaged, so I gave it a go! The instructions and video are easy to follow and easy to do yourself, for reference my hair is very long. The result WAS AWESOME!!! Definitely visible, a shade lighter than my previous ones, which was my goal and looks professionally done for a fraction of the cost! Will be ordering again FOR SURE! Also, the toner leaves hair very silky and soft! GREAT PRODUCT!
Branislava - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair and your savings! Happy highlighting!
Joyce- This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you!
Tia- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Robin D.
April 22, 2021
Not happy wit this shipment
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Robin D.
April 22, 2021
I’m not sure what the issue was with this month but it didn’t cover my new growth of gray. I will have to color my hair again. Not happy with this shipment
Robin - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
The light set added perfect buttery apricot highlights to my copper hair. It’s very subtle, you really can’t make a mistake with this product. At first I wasn’t sure anything had happened, but once I blow-dried the highlights just popped! I will definitely be doing my own balayage from now on.
Kelly - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We look forward to the next opportunity to delight you!
POSTED BY:
Victoria T.
April 19, 2021
Turned my hair orange
Reviewed Color: Dark Brunette
POSTED BY:
Victoria T.
April 19, 2021
I ordered the set to lighten pre-dyed hair, also eSalon. The hair turned bright orange! Luckily I had left over color to hide it but I feel like I damaged my hair for no reason. The whole benefit of eSalon is the customer service/colorist help so this doesn't happen. If it couldn't work with pre-dyed hair why not let me know?
Victoria - We're truly sorry that our Light Set (Dark Brunette) did not provide the tone and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ann S.
April 16, 2021
Easy
Reviewed Color: Light Blonde
POSTED BY:
Ann S.
April 16, 2021
So easy to use and the PERFECT highlight for my ash blonde hair.
Ann- Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set. We look forward to the next opportunity to delight you!
POSTED BY:
Alexandra O.
April 16, 2021
Highlights
Reviewed Color: Light Blonde
POSTED BY:
Alexandra O.
April 16, 2021
My hair looks so much better, slightly lighter !! Oh but better
Tedde - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide the results that you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Crystal P.
April 15, 2021
Easy to use, don't be scared.
Reviewed Color: Light to Medium Brunette
POSTED BY:
Crystal P.
April 15, 2021
I was nervous using hair lightener for the first time ever on my hair but I so wanted to add lighter color strands to my dark intense color. I love it. And the toning rinse really softened the hair after the lightner made it seem really rough. Don't skip the toner. This came with easy to follow instructions and I just went for it and glad I did.
Crystal - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Taylor W.
April 15, 2021
I look like a cheetah!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Taylor W.
April 15, 2021
I followed the directions, but the solution came out very dry and left my highlights splotchy. It looks like I tried to make my hair cheetah print. Definitely won’t be using again since I had to pay to have my hair fixed.
Taylor - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sonja C.
April 15, 2021
ok?
Reviewed Color: Light to Medium Brunette
POSTED BY:
Sonja C.
April 15, 2021
It turned out ok, but was a more cumbersome process than I'd want to deal with on a regular basis, you do your regular color first and then do this within in a week and there are multiple steps where you have to leave stuff on your hair for extended periods of time. It was subtle so that is a positive, I would not do again.
Sonja - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Dani D.
April 14, 2021
hated it!
Reviewed Color: Dark Brunette
POSTED BY:
Dani D.
April 14, 2021
the process is not as easy as they say. I thought the results would be very subtle, and youd have to build up to reach a lighter color, but right in the first application my hightlights are very marked and now a horrible orange, brassy color. My hair was healthy and with no previous hair dye, and I followed the instructions accordingly
Dani D. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your Light Set application. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Amy W.
April 13, 2021
Brassy - yellow/orange
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Amy W.
April 13, 2021
I was so excited about this highlight set, but unfortunately it didn’t lift well on my hair. I have a section that’s really yellow/orange. I’m hoping a colorist can help cover up the yellow/orange. I’m very Ashe blonde and this looks not so good against my cool hair tone.
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Rebecca F.
April 10, 2021
Brilliant!
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Rebecca F.
April 10, 2021
Absolutely stunned it worked! I followed the esalon video and it looks amazing! I’m totally gobsmacked I managed to do it right! I have lovely lighter highlights throughout my copper coloured hair and I am so pleased as this has made my hair look so natural. Definitely recommend watching the video a few times and following that as you can see step by step how it is done. This is my first time ever highlighting myself and looks amazing.
27 of 27 people found this review helpful. Did you?
I love my colour, it’s been adjusted by Freddy my colourist a few times and I now have the shade I like but have added highlights to it twice over a year and changed the toner.
I've never had highlights before and I was a bit nervous to try them on my own. With the help of my niece, I got the prettiest, most natural looking highlights ever! So worth the money and time to do it. I LOVE these highlights!
Eileen - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We look forward to the next opportunity to delight you!
POSTED BY:
Mary M.
April 8, 2021
If I could give it no stars I would
Reviewed Color: Dark Brunette
POSTED BY:
Mary M.
April 8, 2021
I used this kit as instructed and it left my “highlights” orange. The toner did nothing to neutralize the orange. It’s costing more to color correct at the salon than had I gone in to get my regular service. So very disappointing!
Mary - We’re so sorry to hear that you were disappointed by the results of your highlighting application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us. We truly appreciate your feedback.
Selena - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We look forward to the next opportunity to delight you!
POSTED BY:
Carrie C.
April 4, 2021
Rave reviews
Reviewed Color: Dark Brunette
POSTED BY:
Carrie C.
April 4, 2021
Although I learned a lesson while giving myself highlights I have to admit I do like the effect that it has. Highlights means that you have done just a little bit more than one color and that makes every style day a bit of fun.
Carrie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We look forward to the next opportunity to delight you!
POSTED BY:
Emily J.
April 3, 2021
Not for darker hair
Reviewed Color: Light to Medium Brunette
POSTED BY:
Emily J.
April 3, 2021
My husband followed the instructions completely and my light brown hair is now brassy and orange. Should have read the reviews before purchasing. Toner does nothing to help. This really isn't for darker hair colors.
Emily - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Christina G.
April 2, 2021
Turned hair orange
Reviewed Color: Light to Medium Brunette
POSTED BY:
Christina G.
April 2, 2021
The highlight kit made the brown parts of my hair orange. I had better luck with a different brand.
Christina - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Victoria P.
April 1, 2021
Thank You
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Victoria P.
April 1, 2021
My friend has never 'colored' anybody's hair let alone adding highlights; as well as me never having highlights. We were both a little nervous but this product made it easy and the color picked for me by the colorist was spot on!
Victoria- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - Happy Coloring!
POSTED BY:
Pamela M.
March 31, 2021
If I can do it anyone can
Reviewed Color: Light to Medium Brunette
POSTED BY:
Pamela M.
March 31, 2021
Thought I’d be adventurous and try balayage. Okay you can probably tell it was not done by a professional but I’m still happy with the product and the instructions were clear. My execution can be improved but will stick with it.
The highlight that was selected for me turned my roots and streaks of my hair orange, while the toner turned some of the streaks purple. HIGHLY do not recommend. I originally asked for an all over color and was convinced to buy a more expensive highlight kit. You are literally better off buying any drug store hair dye. In fact, a year ago I highlighted my own, light brown, unbleached hair with an $11 box of drugstore dye and you would have thought it was professional. What am I supposed to do with orange AND purple hair!?!?!?!?
Kelsey - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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