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5,552 Client Reviews |
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forgivingReviewed: Color Care Conditioner Would not skip this step 0 of 0 people found this review helpful. Did you? |
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NiceReviewed: Color Care Shampoo I am not a shampoo snob. That being said, I've tried a lot of shampoos. Most leave me feeling kinda, "What's the big deal?". I have to say this is one of my better shampoo experiences. Shampoo is low foam. Definitely does not strip color. 0 of 0 people found this review helpful. Did you? |
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Best Shampoo for color hairReviewed: Color Care Shampoo Has I believe really helped to hold the color. However if long hair order 2 bottles. Shine and healthy. 0 of 0 people found this review helpful. Did you? |
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Hair feels greatReviewed: Color Care Conditioner Great conditioner. My hair is soft, but not limp. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelia - We're so happy to hear that you're enjoying your color care conditioner! We value your feedback and look forward to hearing from you again in the future! |
NiceReviewed: Color Care Shampoo I got this too as I wanted something that is made to work optimally with the color product. 0 of 0 people found this review helpful. Did you? |
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its okReviewed: Classic Shampoo + Conditioner Duo Works great if you have healthy hair. I just need more repair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
FadedReviewed: Classic Shampoo + Conditioner Duo Even with the shampoo and conditioner and mask. WAs way darker than I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsK. W. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not My FavoriteReviewed: Classic Shampoo + Conditioner Duo Prefer the classic shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Bad purchaseReviewed: Color Care Shampoo + Conditioner Duo I have used Esalon hair dyes for years and recently decided to treat myself to the shampoo and conditioner as the one that comes with the hair dye is great. I couldn’t get the conditioner out of the bottle it was so thick. To their credit this was replaced. I could get the shampoo out but it’s so weak I can’t get a lather with the first wash and need to wash my hair twice. When I first used Esalon I was very impressed by the quality of all the products but both the quality and value have gone downhill in recent years. It seems to be when they moved from American to Britain. Full marks for customer relations. I have always found them courteous and helpful. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret R.- Thank you for your feedback. We're truly sorry that our Color Care Conditioner did not meet up to your expectation, however we are pleased to know that you are satisfied with our customer service. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color and conditionerReviewed: Classic Shampoo + Conditioner Duo Thought first packs were better than bottles. Mmmmm 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ok shanpooReviewed: Classic Shampoo + Conditioner Duo Just ok shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGiovanna - We appreciate your feedback. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
It's shampoo-Reviewed: Classic Shampoo + Conditioner Duo It's shampoo and conditioner. I don't really notice any difference then my other store bought shampoo's and conditioners. I just hope it is better for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not recommendedReviewed: Color Care Shampoo + Conditioner Duo My regular hair colour was stripped out and I now have a bleached out effect with white roots. My expensive but effective regular shampoo for coloured hair was a much better choice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaudette - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hydrating but not color protectingReviewed: Classic Shampoo + Conditioner Duo The duo is great for my hair- hydrating and nice. I can't say it's kept any of the color in though so I'm not sure if it's worth the extra money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz - We're sorry to hear that you were disappointed by your experience with our Color Care Shampoo and Conditioner Duo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
NopeReviewed: Color Care Conditioner My hair feels dry and my color fades just as fast as when I use other conditioners (shampoos). 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelique - We're truly sorry that our Love Unconditionally did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
You need too much product...Reviewed: Color Care Conditioner Just as its companion, the shampoo... You need too much product to receive the benefits of a conditioner. I love the product. What I don’t love it’s how fast it goes, because you have to use so much of it each time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvie - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No pump!Reviewed: Color Care Shampoo I haven’t even used it yet, but I assume will be the same as the sachets that come with the dye, in which case the product will be fine. Not happy the shampoo doesn’t have a pump tho? The other shampoos and the conditioners I have bought all came with the pump, so much easier to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBillie Mae - We're happy to confirm the full sized bottles of our Heart Lock It shampoo is the same formulation that is in the packettes that come with your colour kit! At eSalon, we are always striving to create the best products possible, and due to feedback from our clients, we decided to update the bottles for our shampoos and conditioners. We hope to continue helping you find hair perfection! |
Dry HairReviewed: Color Care Shampoo Shampoo dried out my hair even with conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoy - We’re sorry that you were unsatisfied with our Color Safe Shampoo and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Took more shampoo than other brandsReviewed: Color Care Shampoo I'm used to using just a nickle sized amount to wash my scalp. This took more than twice the amount before I felt like I was covering the whole surface of my head. I'll be going to a lower priced product that allows me to use less. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeredith - We're truly sorry that our Heart Lock It Shampoo did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Color treated shampooReviewed: Color Care Shampoo I haven't noticed a big improvement in my hair color staying while using this shampoo. It also takes much more shampoo to wash my hair than some others so I will pass on purchasing more 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Too heavy on my hairReviewed: Color Care Conditioner used on and off it seemed to build up from time to time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
ShampooReviewed: Color Care Shampoo This leaves my hair ruff. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Safe Shampoo and it made your hair feel rough. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Love thisReviewed: Classic Color Care Shampoo Second time purchasing 0 of 0 people found this review helpful. Did you? |
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DamageReviewed: Classic Shampoo + Conditioner Duo When I received the package I discovered that the bottle containing the color apparently was not closed tight and leaked throughout the package. 0 of 0 people found this review helpful. Did you? |
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Love the smell!Reviewed: Classic Shampoo + Conditioner Duo Both work well, the conditioner dosent leave a residue. 0 of 0 people found this review helpful. Did you? |
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Love itReviewed: Color Care Shampoo Some shampoos are very drying on my hair. Not this one. I absolutely love it. 0 of 0 people found this review helpful. Did you? |
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Good ShampooReviewed: Classic Shampoo + Conditioner Duo This shampoo is nothing special I would wish for some shine. The conditioner is really good, bit too thick to get unless you take the cap off. A little thinner would be a lot better. 0 of 0 people found this review helpful. Did you? |
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I especially like the conditioner,Reviewed: Classic Shampoo + Conditioner Duo Shampoo is fine but conditioner is great. A bit expensive for my taste and am yet unsure whether to purchase it sporadically for a nice change. I am on SS and have a very limited income and anything purchased comes out of my other, more important expenses and am already overdoing it with the color. The coloring, however, is well WORTH IT. 0 of 0 people found this review helpful. Did you? |
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Smells DivineReviewed: Classic Shampoo + Conditioner Duo Loved the quality and scent of this duo, unfortunately my grays didn’t cover but I did enjoy the scent of this shampoo & conditioner! 0 of 0 people found this review helpful. Did you? |
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Why is is always unavailable?Reviewed: Color Care Shampoo + Conditioner Duo I have been using this combo for several years - I think almost 5 - and it was always great for my hair. However at some point, it started showing up as out of stock and now I can never order it again. Why and what is happening? All the other colors seems to be on but they don't work so well on my hair. 0 of 0 people found this review helpful. Did you? |
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Could smell betterReviewed: Classic Shampoo + Conditioner Duo Love it , the shampoo is gentle on color and conditions nice but the conditioner has no smell. Wish it smelled as good as shampoo 0 of 0 people found this review helpful. Did you? |
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Conditioner is greatReviewed: Classic Shampoo + Conditioner Duo Should have more conditioner than shampoo. Shampoo doesn't foam up much but that is because it's low in sulfates, which is good for hair. I'd like to have twice as much conditioner to run out at the same time as shampoo. 0 of 0 people found this review helpful. Did you? |
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Leaves hair clean and soft.Reviewed: Classic Shampoo + Conditioner Duo I like the way it leaves my hair but frizz is my main problem so I try not to use it every shampoo,, 0 of 0 people found this review helpful. Did you? |
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Great product but order change process should be updatedReviewed: Classic Shampoo + Conditioner Duo Love the classic shampoo and conditioner. Only suggestion is that some form of confirmation is given to the purchaser when changes are made to monthly orders. Never know if change has been accepted until order arrives. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
shampoo and conditionerReviewed: Classic Shampoo + Conditioner Duo I liked the shampoo, but I don't use the conditioner as often, so I am now over stocked in conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're so happy to hear that you're enjoying the Color Care Shampoo + Conditioner Duo! If you find you are using the Color Care Shampoo more than the Color Care Conditioner, I would recommend adding the individual Color Care Shampoo to your Color Plan and ordering the Color Care Conditioner when needed. We truly value your feedback and look forward to hearing from you again in the future! |
Great customer service!Reviewed: Classic Shampoo + Conditioner Duo My first order arrived and the color bottle must have leaked. It was on the pamphlet and side of the bottle upon receipt. I called CS and was told not to use the product and a new order would be shipped immediately. It was! By the time I uploaded the picture I took of the leak, the new order was done. Thank you, thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShea - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
GoodReviewed: Classic Shampoo + Conditioner Duo I like this combo but isn't really different from cheaper store brands. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good productReviewed: Classic Shampoo + Conditioner Duo It’s very good smells good too. I was looking for volume though that’s the only reason I didn’t reorder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Classsic shampoo and conditionerReviewed: Classic Shampoo + Conditioner Duo Nice....makes hair soft without weighing it down....bottles are too hard..product needs to be packaged in big tubes rather than hard bottles.....i suffer with painful hands. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean- Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Color Care Shampoo + Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future. |
Smells greatReviewed: Classic Shampoo + Conditioner Duo I don’t really need product in my hair after using the shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatrina- We’re pleased to hear that you’re enjoying the Color Care Shampoo + Conditioner Duo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Shamopoo and conditionerReviewed: Classic Shampoo + Conditioner Duo The shampoo and conditioner works really well and I find I don't use as much of it as I have with other products, but so far I am very happy with the condition that it leaves my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDottie - We're thrilled to hear that you're enjoying the Color Care Shampoo + Conditioner Duo. We look forward to our next opportunity to delight you! |
4 stars onlyReviewed: Classic Conditioner I like this product, but the bottle leaks. I travel a lot ,several times the cap comes open. Wasting it and making a mess 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTonia - We're so happy to hear that you're enjoying the Classic Color Care Conditioner; however, I do apologize that the packaging has not met your expectations! We truly value your feedback and look forward to hearing from you again in the future. |
4 stars onlyReviewed: Classic Shampoo I like this shampoo , but the bottle leaks. I travel a-lot, several time the cap has come opened , wasting it and making a mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTonia - We're so happy to hear that you're enjoying the Classic Color Care Shampoo; however, I do apologize that the packaging has not met your expectations! We truly value your feedback and look forward to hearing from you again in the future. |
GreatReviewed: Classic Shampoo + Conditioner Duo My go-to haircare. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jeannie, We're thrilled to hear that you're enjoying the Color Care Shampoo + Conditioner Duo. We look forward to our next opportunity to delight you! |
Lovely shampoo and conditionerReviewed: Color Care Shampoo + Conditioner Duo Not alot in a bottle but makes my hair feel amazing shiney and smelling great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShantel - We are happy to hear you are loving the results from the Color Care Shampoo + Conditioner Duo. We truly value your feedback and look forward to hearing from you again in the future. |
Works greatReviewed: Classic Shampoo + Conditioner Duo Love the shampoo smell but the conditioner smells more like dye than a salon kind of smell. But I love how it makes my hair feel and look!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We’re pleased to hear that you’re enjoying the Color Care Shampoo + Conditioner Duo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Packaging of all products should have the same lookReviewed: Classic Shampoo The shampoo bottle packaging did not feel as luxurious as the coloring product packaging. They actually seemed like opposites. They should complement one another when they sit next to one another in my shower's "shampoo niche", instead they look like strangers. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsIrene - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good productReviewed: Classic Shampoo + Conditioner Duo I like the shampoo but it doesn't give me the lather I like when I was my hair and my hair doesn't feel clean enough. I have very thick hair so maybe I need a different type 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Still dryingReviewed: Classic Shampoo + Conditioner Duo It's nice but it leaves my hair a bit too dry. I need to supplement it with other conditioner and oils to maintain. But it does smell nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Pretty Good!Reviewed: Color Care Shampoo + Conditioner Duo The shampoo is lovely and gentle. I wish the conditioner was a bit more moisturizing and also easier to squeeze out of the bottle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We're so happy to hear that you're enjoying the Color Care Shampoo + Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future. |
Love the ConditionerReviewed: Classic Shampoo + Conditioner Duo Not to thrilled with the Shampoo but love the Conditioner. Doesn't weigh down the hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We're so ecstatic to hear that you're enjoying the Color Care Shampoo + Conditioner Duo! We sincerely value your feedback and look forward to hearing from you again. |
When shampooingReviewed: Classic Shampoo + Conditioner Duo My hair feels dry and not soft and clean like when I use other shampoos.. this is not for me but I will try other another type . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We're thrilled to hear that you're enjoying the Color Care Shampoo + Conditioner Duo. We look forward to our next opportunity to delight you! |
Hair cleanersReviewed: Classic Shampoo + Conditioner Duo Terrific products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We're thrilled to hear that you're enjoying the Color Care Shampoo + Conditioner Duo. We look forward to our next opportunity to delight you! |
ExcellentReviewed: Color Care Shampoo + Conditioner Duo Just the same as a salon wash and condition , all in the comfort of your home . 0 of 0 people found this review helpful. Did you? |
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Good conditioner!Reviewed: Color Care Conditioner It is not as amazing as the shampoo but it is nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFonda - Thank you so much for sharing your feedback with us. We are tickled to hear you've loved using the Love Unconditionally. We look forward to the next opportunity to delight you! |
Smells CleanReviewed: Classic Shampoo + Conditioner Duo Smells clean and washes away clean as well. I haven't used it long enough to know about it's color lasting potential. I wish it were more moisturizing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for sharing your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We look forward to your future feedback! |
Hair not holding the color???Reviewed: Color Care Shampoo Jennifer, For some reason, my hair is not holding the color and keeps getting lighter and lighter. Got any thoughts? See my newly added photo from 5 years ago? My hair is dark. Not anymore??? Possibly you should take out some of the red color and add more brown and mahogany? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Your colorist has received your comment and will be working on your custom color. |
Nothing specialReviewed: Classic Shampoo + Conditioner Duo It was not a bad product I just found it to be only average for cost. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori- Thank you for the review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
SALON QUALITY RESULTS!Reviewed: Color Care Shampoo + Conditioner Duo This is same shampoo that is shipped with each Color Set. It Lathers up and condtions really good! The Price is too high though, so I do not order it with every color set. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJosie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Shampoo & conditionerReviewed: Classic Shampoo + Conditioner Duo Wish it was more moisturizing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAudra - We’re truly sorry that our Color Care Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Salon looks, but lacking sudsReviewed: Classic Shampoo + Conditioner Duo I am enjoying the s/c, but would like more suds. Pretty bottles, good smelling. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
GoodReviewed: Classic Shampoo This is a good shampoo but what I had really wanted was the color shampoo that helps brighten you ends. It has reds, brown or other tint in it. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMisty - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Haven't used yet planning todayReviewed: Classic Shampoo + Conditioner Duo I'm using today 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy - Thank you for reaching out! Once you've tried our Color Care Shampoo+ Conditioner we would love to hear your feedback! |
Loved this pairReviewed: Color Care Shampoo + Conditioner Duo My salon colour always faded after about 2 weeks. I'm pretty sure these are the reason it has not! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We’re pleased to hear that you’re enjoying the Color Care Shampoo + Conditioner Duo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great smell. But doesn’t go far.Reviewed: Color Care Shampoo + Conditioner Duo I like this shampoo but find it’s very thin. You need a lot of shampoo to get a lather in your hair. I have shoulder length hair. The conditioner is great. Leaves hair soft. Both items smell great. Not sure if I’d buy again for price. 0 of 0 people found this review helpful. Did you? |
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Great resultsReviewed: Classic Shampoo + Conditioner Duo My hair is really soft and fuller since using this . I just wish it didn't cost so much. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
newReviewed: Classic Shampoo + Conditioner Duo I haven't used this duo as yet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - Thank you for your feedback. We are so happy to hear that you are enjoying your eSalon experience and look forward to your feedback once you've had the chance to try! |
Maybe its me......Reviewed: Color Care Shampoo + Conditioner Duo ......but this doesn’t seem to be the same as the little sachets that come with the colour, which I love. I bought it because I thought it was. Looks the same but doesn’t seem to be the same. Never mind. It’s still very nice though 👍❤️ 1 of 1 people found this review helpful. Did you? |
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Love them, but smallReviewed: Classic Shampoo + Conditioner Duo I love how clean. These make my hair feel and smell, but they need to offer bigger options. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTaren- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
NOT THE SAME FEELReviewed: Classic Shampoo + Conditioner Duo When I receive my color, a few envelopes of shampoo and conditioner come with it. I called to see if there is bottles of same. I was told what to order and when I received, I tried, I felt nothing like the shampoo and conditioner that comes with my color set. 😢 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCarol- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Classic duoReviewed: Classic Shampoo + Conditioner Duo I enjoy using both products but would like it if the shampoo would lather more. The conditioner is great because it doesn’t weigh the hair down. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We’re truly sorry that our shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ConditionerReviewed: Classic Shampoo + Conditioner Duo Shampoo works well but the conditioner does not detangle or make your hair feel smooth 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re truly sorry that our Classic Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Haven't used this yetReviewed: Classic Shampoo + Conditioner Duo I haven't used the kit yet. Still waiting for the shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJonelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectionReviewed: Classic Shampoo + Conditioner Duo Can’t find this quality in the store! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Color Care Shampoo + Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future. |
GoodReviewed: Classic Shampoo + Conditioner Duo Works well, but conditioning not as intense as my usual Moroccan 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Smells good and works great too!Reviewed: Classic Shampoo + Conditioner Duo I wish the bottle was a little bigger but all in all great shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Luxury in a bottleReviewed: Classic Color Care Shampoo M’y hair felt so silky 0 of 0 people found this review helpful. Did you? |
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Good productReviewed: Classic Shampoo + Conditioner Duo I like this due but it’s not the same formula as the packets that come with my hair color which I LOVE! 0 of 0 people found this review helpful. Did you? |
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great shampoo and conditioner for color treated hairReviewed: Classic Shampoo + Conditioner Duo leaves my hair silky ,shiny 0 of 0 people found this review helpful. Did you? |
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Color Care DuoReviewed: Classic Shampoo + Conditioner Duo I like these products they are just not my favorite. Just that simple! 0 of 0 people found this review helpful. Did you? |
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Smelled okReviewed: Classic Shampoo + Conditioner Duo Did t really soften my hair much and went through the whole bottle of conditioner in 3 shampoos 0 of 0 people found this review helpful. Did you? |
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the bestReviewed: Classic Conditioner I wont' use anything else. My hair has gone white, changed texture, and became like a cotton ball. After coloring and using this conditioner each shampoo, I have young silky hair again. 0 of 0 people found this review helpful. Did you? |
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Color Care Shampoo + Conditioner DuoReviewed: Classic Shampoo + Conditioner Duo Great, never going to change. 0 of 0 people found this review helpful. Did you? |
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Great duoReviewed: Classic Shampoo + Conditioner Duo I like the product, its just a little pricey... 0 of 0 people found this review helpful. Did you? |
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Travel n quick shampoosReviewed: Classic Shampoo + Conditioner Duo Take with me wherever I go fits into purse if needed to ! 0 of 0 people found this review helpful. Did you? |
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Good, but not as good as othersReviewed: Classic Shampoo + Conditioner Duo I’ve ordered other sets and I don’t like the way this one makes my hair feel as much as other sets. Still good, but not AS good. 0 of 0 people found this review helpful. Did you? |
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color care shampoo + conditioner duoReviewed: Classic Shampoo + Conditioner Duo I really like the conditioner, but now that my hair is so dry, I will need the moisturizing shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Lovely duoReviewed: Color Care Shampoo + Conditioner Duo Really rich shampoo and conditioner my only problem being the consistency is so thick I have a job getting it out of the containers as I have ostio arthritis in my hands but the products are great. 0 of 0 people found this review helpful. Did you? |
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I haven’t received the aug 27 order yetReviewed: Color Care Shampoo + Conditioner Duo I can’t review my stuff yet because it hasn’t arrived 0 of 0 people found this review helpful. Did you? |
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Very good basic setReviewed: Classic Shampoo + Conditioner Duo Lovely clean and condition. Only complaint here is for my fine hair the conditioner is a little too heavy. I enjoy the assurance that my color is going to go further using this product b 0 of 0 people found this review helpful. Did you? |
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Nice smellReviewed: Color Care Shampoo + Conditioner Duo Have big head of hair and often little samples are too little 0 of 0 people found this review helpful. Did you? |
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They're Fine.Reviewed: Classic Shampoo + Conditioner Duo They don't seem any different from any other color care shampoo and conditioner, but they're fine. 0 of 0 people found this review helpful. Did you? |
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Good productsReviewed: Color Care Shampoo + Conditioner Duo Issues with getting conditioner out of bottle. 0 of 0 people found this review helpful. Did you? |
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Good stuffReviewed: Classic Shampoo + Conditioner Duo The shampoo was kinda hard to wash out but the conditioner was great leaves my hair soft. 0 of 0 people found this review helpful. Did you? |
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nice quality but smells like cheap productsReviewed: Classic Shampoo + Conditioner Duo good quality but the smell could be better 0 of 0 people found this review helpful. Did you? |
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Not enough moistureReviewed: Classic Shampoo + Conditioner Duo Hair very dry and tangled 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ShippingReviewed: Color Care Conditioner I use to receive it 3 days after shipping now it takes 2 weeks 0 of 0 people found this review helpful. Did you? |
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ShampooReviewed: Classic Shampoo + Conditioner Duo Is had a good smell but I really didn't care for too much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not what I thoughtReviewed: Classic Shampoo + Conditioner Duo This was an alright set . It could have done better 0 of 0 people found this review helpful. Did you? |
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Its a good 1Reviewed: Classic Shampoo + Conditioner Duo I would say if i had to change anything .. i would want it to smell more like a girl.... not JUST shampoo and conditioner.. specially people like me who would buy the product to keep the GREAT COLOR!! 0 of 0 people found this review helpful. Did you? |