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Your marketing/design on the shampoo & conditioner bottles is just ugly & boring plus they match! I cannot tell the moisture shampoo from the moisture conditioner when I’m in the shower.They are the exact same color & so non-distinguishable, I have to write a big ‘S’ and big ‘C’ on the bottles!
This shampoo is moisturizing but doesn’t weigh my hair down. Since I have fine hair it’s difficult to find anything that truly helps damaged fine hair without weighing it down.
Love this stuff. Expensive, but a little goes a long way. Been coloring my hair for 30 years. You wouldn’t know it by how silky it feels. My hair is fine and wavy. Some conditioners make it heavy and flat. But not with this conditioner.
I gave it a 4 rather than a 5 because it is too thick to use the small hole design of the tube. I even suspect what I received was super thick and perhaps not diluted properly.
My hair does feel better for using this conditioner, but the leave in products do more for my hair. This one washes out quickly and leaves the hair less silky than I usually like.
I find that I have to rinse with a little bit warmer water than I normally would because this product is so emollient and doesn’t fully rinse out unless it’s exposed to a higher temperature.
I like my other conditioning products better so I went back to them. It was worth a try, but was inferior to my other conditioner. (I have thin, curly, but copious amounts of hair.)
I like this product, it has no smell and a little goes a long way. I wish you would get more product and you need the conditioner, cause it lets the hair feelings a little on the unmanageable side after you shampooed
I love this conditioner because it does condition without weight to my fine hair but, I do have to use a good amount of it each wash. That's the only downfall is I use too much and it runs out too fast.
Like the moisture and how it rinses and leaves my hair soft ready for product but not heavy or greasy. It does not take much conditioner to cover shoulder length curly hair.
Really great conditioner for my hair, but I only used it every other time because it can cause my hair to be greasy after the second day. Otherwise I like the smell or low key smell and the way my hair feels!
Havent used it yet but I trust what it says about making my hair feel moist! However, the scent is weird to me and I was expecting for a more fruity smell.
Although I like the product, I find that the pump is rather persnickety...I must place the bottle on a firm surface (and hold it there) in order to pump out the product with my other hand. Hmmmmm...this is awkward and may very well lead to my using too much of the product at a time.
This shampoo is not fragrant, but that is the only negative thing I can say. It's smooth, gentle and really does moisturize your hair. Paired with the conditioner it is better than Redkin products.
The first bottle i received i couldn't get the pump to open,and ask for a pump instead they sent me a new bottle of conditioner. Now that i have used it i love it, my hair is so manageable. Definitely recommend it.i tried to give five stars but they wouldn't turn red.
Hello Kimberly,
We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria B.
January 25, 2024
Heavy
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Maria B.
January 25, 2024
I like the conditioner it does really moisturise but it is heavy on my hair and using the shampoo and conditioner together leaves me with greasy hair within 24hrs. Not so keen on fragrance.
Will go back to classic
Maria B. - Thank you for your feedback. We're so sorry that our Moisture Shampoo & Conditioner Duo didn't meet your expectation. We have reached out to you via email to see what we can do about rectifying this situation. Please keep an eye on your inbox for more details.
POSTED BY:
Yasaman A.
December 27, 2023
Garbage
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Yasaman A.
December 27, 2023
Cheap shampoo and conditioner. Leaves my hair dull and dry. Absolutely garbage!
Yasaman - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Molly M.
November 18, 2023
Not a fan
Reviewed: Moisture Conditioner
POSTED BY:
Molly M.
November 18, 2023
Does not moisturize well. My hair feels like straw when I use. Going back to my dove shampoo and conditioner
Molly - We’re truly sorry that the Moisture Conditioner did not meet your expectations. We appreciate your feedback, as we are always looking to enhance our products and service. We hope to continue helping you find hair perfection!
Chris - We're truly sorry that our Color Pro Booster Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Charnetta D.
April 12, 2023
Not Impressed
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Charnetta D.
April 12, 2023
For my hair personally I feel like it was as moisturizing as most drug store brands. I will not be purchasing it again.
Charnetta - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We value your feedback, and truly appreciate you reaching out. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
May T.
April 12, 2023
Not great
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
May T.
April 12, 2023
I bought this not because I have dry hair but to help moisturise my waves and curls. It didn't really give me anything better than a normal everyday shampoo and conditioner gives me. There's no smell to it either.
I found I had to use a fair bit of shampoo on the first of two shampoos.
It's not a terrible product, but I won't be purchasing it again.
Hi May! We are sorry to hear that the Moisture Duo hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Jannelle A.
March 1, 2023
Just ok for the price
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Jannelle A.
March 1, 2023
I found that the shampoo and conditioner left my hair feeling kinda rough. It wasn't soft at all. It also had no real smell, which doesn't matter that much but it is nice when your hair is soft and smells nice. Overall, I wouldn't buy it again. It was kind of pricey and didn't seem worth it
Jannelle - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Natasha I.
February 28, 2023
Awful
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Natasha I.
February 28, 2023
This duo weigh down my hair ,it has horrible condition after I use this .Not manageable at all ,even doesn’t move .Such a waste of money .Instead I will recommend the classic shampoo and conditioner ,they are great .That one rubbish
Hi Natasha! We are so sorry to hear that the Moisture Duo didn't meet your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Melanie R.
February 24, 2023
Not for me
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Melanie R.
February 24, 2023
I bought this last year and haven’t got around to reviewing it until now. I wanted to review it to give my opinion after using it. This just didn’t work out for me I love the smell of the classic shampoo but this didn’t have a nice smell at all. This is supposed to add moisture but my hair felt dryer than before I used it. I’m won’t be ordering this again it’s still full sitting on a shelf. I’ll just try using another formula but so far the classic is the best I’ve tried so fat.
Melanie - We’re truly sorry that our Moisture Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jessica F.
December 1, 2022
Conditioner came damaged
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Jessica F.
December 1, 2022
Conditioner came out broken, and the conditioner makes my hair feel greasy afterwards.
Hello Jessica - We're truly sorry that our Moisture Shampoo + Conditioner Duo arrived damaged and did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Rian - We’re truly sorry that our Moisture Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sheryl P.
October 17, 2022
Made my hair very dry
Reviewed: Moisture Shampoo
POSTED BY:
Sheryl P.
October 17, 2022
I used this for the first time and did not like it. I tried it 3 more times and my hair was very dry. Very disapointed. I used the classic color care in pink bottle and it is much better. Will not purchasethis again.
Hello Sheryl - We are sorry to hear our Moisture Color Care Shampoo did not provide the results you were expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
CHERIE M.
May 13, 2022
Heavy
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
CHERIE M.
May 13, 2022
This shampoo/conditioner leaves my hair feeling weighed down and looking like it's greasy. I don't think I'll be reordering this again.
Cherie - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Judy M.
May 6, 2022
It’s ok, the bottles are not.
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Judy M.
May 6, 2022
The shampoo & moisturizer are ok. I usually use the Color Care in the pink bottles. Thought I’d try this. I’ll use it up but prefer my Color Care. I don’t find the Moisture set to be as wonderful. My hair feels like wire. The bottles are horrible. I have arthritis in my hands and these bottles are too rigid. Very difficult to squeeze out product. I can’t imagine why eSalon changed out the packaging. The previous bottles were much more user friendly.
Update: Jovanna, my concern was not resolved by your ‘expert’. But I’m sure she didn’t tell you that. She told me to go buy bottles that are more user friendly. Really. That’s what your ‘expert’ said. I’m going to a salon now for my hair coloring.
Virginia - We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Julie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Donna P.
March 17, 2022
Never received this shampoo.
Reviewed: Moisture Shampoo
POSTED BY:
Donna P.
March 17, 2022
I cannot write a review on this shampoo since I never received it.
Hello Terri. We are very sorry to hear that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy G.
February 2, 2022
Not great…
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Amy G.
February 2, 2022
Hair was actually dry and coarse after using this shampoo and conditioner, and much more difficult to style than with other moisture enhancing products I’ve used. Will not order again.
Amy - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide results and styling that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jeanne - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brenda K.
January 26, 2022
Drying
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Brenda K.
January 26, 2022
Used once and made my hair feel super dry. The worst!
Brenda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Glorian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Karrey W.
October 5, 2021
I like it but...
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Karrey W.
October 5, 2021
I really like the way the shampoo feels while actually in the shower and the conditioner is lovely. However, I find that it leaves my hair pretty greasy after just a day.
Karrey - We're truly sorry that our Moisture Shampoo + Conditioner Duo left the greasy feeling. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Candice P.
September 2, 2021
Leaves heavy silicone residue on your hair!
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Candice P.
September 2, 2021
This shampoo and conditioner is terrible. I will be returning this. The shampoo leaves a heavy silicone coating on your hair that doesn’t rinse out. My hair was left feeling heavy and greasy and needed washing the day after. Absolutely awful and cheap!
Candice P. - Thank you for your feedback. We're truly sorry that our Moisture Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Sara Y.
August 27, 2021
Waxy feeling
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Sara Y.
August 27, 2021
I know this is supposed to be moisturizing, but the conditioner feels waxy when I rinse it out. It coats the hair with a waxy coating. I do like the classic set, though I'm not sure about the price.
Sara - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lucille F.
August 25, 2021
Not enough moisture for me.
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Lucille F.
August 25, 2021
The shampoo and conditioner are not giving me the moisture i need. My hair still has frizz.
Lucille - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Terri - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Terri M.
August 15, 2021
Makes My Hair Flat and Did Not Help with Dryness
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Terri M.
August 15, 2021
I have wavy hair with a lot of body and it has felt dry. I have previously used a different brand hydrating shampoo and conditioner and was pleased with the outcome but thought I would try eSalon’s Moisture Shampoo and Conditioning Duo as it promotes bringing moisture back to one’s hair and is half the price of the brand that I’ve been using. Unfortunately, It leaves my hair flat with little body or wave and my hair doesn’t feel less dry. I’m disappointed with both products.
Terri - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
CARRIE S.
July 13, 2021
Needs New Packaging
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
CARRIE S.
July 13, 2021
I have been a long-time subscriber for hair color. I purchased the duo of moisture shampoo/conditioner. The shampoo was drying for me. Left me with a straw texture. I did like the conditioner but not the bottle. It is almost impossible to get the product out while in the shower due to the thickness. It needs to have a pump or tube that can be dispensed more easily and also be recyclable. I am certain that older clients will have difficulty using this product because of the bottle design especially if they have arthritis in their hands though I do not. Please change the design of your bottles and increase the amount of ounces for this price.
Carrie - We're truly sorry that our Moisture Shampoo and Conditioner did not provide the results and packaging that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
connie Z.
May 9, 2021
if you have very dry hair this would be great
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
connie Z.
May 9, 2021
Weighed my hair down too much but would be great for others
Connie - We're truly sorry that our Moisture Shampoo + Conditioner Duo weighed your hair down. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lisa O.
April 27, 2021
Neither liked nor disliked
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Lisa O.
April 27, 2021
Shampoo and conditioner ok but no difference to my hair or strength or colour than my normal cheaper shampoo
Smelled nice
Lisa O. - Thank you for your feedback. We're truly sorry that our Moisture Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Susan P.
March 29, 2021
Difficult to squeeze out
Reviewed: Moisture Color Care Conditioner
POSTED BY:
Susan P.
March 29, 2021
I found the conditioner difficulty to get out of container easily
Susan P. - Thank you for your feedback. We're truly sorry that our Moisture Color Care Conditioner did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Kelsey- We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily E.
March 25, 2021
Not hydrating enough
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Emily E.
March 25, 2021
This is ok. But I need much more moisture, always have. I have dry curly hair and need a lot of hydration every wash.
Emily - We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Melissa T.
March 1, 2021
Very moisturizing
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Melissa T.
March 1, 2021
My hair must not be dry enough for this one. It's lovely but too much moisture for my hair.
Melissa - We're truly sorry that our Moisture Shampoo + Conditioner Duo provided too much moisture for your hair type. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Shelly - We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Danielle G.
December 28, 2020
Ewww
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Danielle G.
December 28, 2020
The smell is horrendous. Left my hair feeling dull also its has a bad odor to my freshly washed and conditioned hair. My boyfriend even pointed it out that's bad.
Danielle- We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen M.
December 24, 2020
Moisture Shampoo and conditioner
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Karen M.
December 24, 2020
I dont think this product is any better than Garnier, which O am going back too. Alot cheaper and better product. I like the ingredients in Garnier better, it doesn't make my hair feel like it needs to be washed daily
Karen- We're truly sorry that our Moisture Shampoo + Conditioner Duo was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
jayde B.
November 5, 2020
Hated it
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
jayde B.
November 5, 2020
I did not like the Shampoo or the cream rinse and they don’t have a good scent to them
Jayde - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Debra P.
September 5, 2020
Not as moisturizing as I had hoped
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Debra P.
September 5, 2020
I'm sorry but I am not impressed with these products. They really did nothing to improve the dryness of my hair.
Debra - We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
JAMIE M
September 1, 2020
Dries my scalp
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
JAMIE M
September 1, 2020
At first i liked, then half way through bottle my scalp started dring and scraping 😡
Jamie- We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherise N.
August 14, 2020
Conditioner rocks
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Sherise N.
August 14, 2020
I like these products however I prefer the conditioner over the shampoo. The shampoo is too soapy and I don't notice a difference in moisture between this shampoo and others on the market. The conditioner is just right.
Sherise - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the shampooing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Elsie - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Maliha M.
July 22, 2020
Shampoos n conditioners
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Maliha M.
July 22, 2020
I've ordered different ones. None smell good or work with my hair.
Instead of making my hair better it leaves a sticky feeling on scalp and just dry at the ends.
I do love the smell of samples they put with my order. The sample left my hair very light, fluffy and clean. An absolute wonderful feel.
Maliha - We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Melissa B.
July 14, 2020
Moisture Care Color Shampoo
Reviewed: Moisture Shampoo
POSTED BY:
Melissa B.
July 14, 2020
This was ok. When I received my order, I had expected the bottle to be bigger for the price paid. It didn't work any different on my hair than the store-bought brand I had also purchased, while I was waiting for my order.
Melissa- We're truly sorry that our Moisture Color Care Shampoo did not provide the moisture results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Penny P.
July 7, 2020
Good shampoo
Reviewed: Moisture Shampoo
POSTED BY:
Penny P.
July 7, 2020
Would use it again, but not my first choice. I thought it had a strange odor.
Penny P. - Thank you for your feedback. We are sorry that Getting Rich did not meet up to your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Claire C.
July 3, 2020
Never arrived
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Claire C.
July 3, 2020
Cannot review this product as it hasn’t arrived !!
Claire C. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order has not arrived! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Lori - We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Pauline M.
June 29, 2020
Didn’t work for me
Reviewed: Moisture Color Care Conditioner
POSTED BY:
Pauline M.
June 29, 2020
I wasn’t impressed with product. It is very thick, difficult to get out of bottle and didn’t improve hair condition.
Pauline M. - We're truly sorry that our Moisture Color Care Conditioner did not provide the consistency you expected. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Judith S.
June 22, 2020
Don't buy it
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Judith S.
June 22, 2020
I have been a long time user of esalon products and I ordered and tried this for the first time on saturday. After coloring, washing and drying my long hair it looked like straw. Even applying shining armor to it didn't help much. I used my hot rollers on it as I always do once a week after washing etc and 15 minutes after removing the rollers it now looks limp and lank, something my hair never does. I am trying to return this product.
Judith - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Elizabeth S.
June 16, 2020
Not great
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Elizabeth S.
June 16, 2020
Doesn't do much for the condition of my hair, though it smells nice
Elizabeth- We’re truly sorry that our Moisture Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Minoo A.
May 13, 2020
Wrong hair type
Reviewed: Moisture Shampoo
POSTED BY:
Minoo A.
May 13, 2020
Made my ample thick hair even fluffier. Not for my hair type
Minoo - We're truly sorry that our Moisture Color Care Shampoo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda H.
May 11, 2020
Little disappointed
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Linda H.
May 11, 2020
A little disappointed with this product. Previously have used classic shampoo and conditioner and feel the moisture shampoo and conditioner is leaving my hair a little lank. However I'll definitely go back to the classic range on my next order.
Linda - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Freyal B.
May 7, 2020
Old packagjng formula was good
Reviewed: Moisture Shampoo
POSTED BY:
Freyal B.
May 7, 2020
Old packaging formula was effective in our hair but the new packaging formula keeps our hair heavy weighted after washing and feels dry
Freyal- We're truly sorry that our Moisture Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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