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it is not as good as I thought it would be quite hard to get out of the bottle and also my hair is not as moisturised and a soft as I was expecting it to be
Philomena G. - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Andrea K. - We appreciate your feedback here at eSalon! We're truly sorry that our Moisture Shampoo + Conditioner Duo was not as user-friendly as you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Karine C.
April 21, 2020
Shamoop
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Karine C.
April 21, 2020
Don't known the difference with the others shampoo.
Karine C. - Thank you for your feedback. We apologize for the unsatisfactory experience you have had with our Moisture Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Jennifer - We apologize for the delay in response to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kelly C.
March 17, 2020
It’s okay
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Kelly C.
March 17, 2020
I wouldn’t say the conditioner makes my hair feel as soft as some other ones. I have to use a leave in conditioner after
Kelly- We're truly sorry that our Moisture Shampoo + Conditioner Duo did not provide the softness that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan H.
February 24, 2020
Surprised
Reviewed: Moisture Conditioner
POSTED BY:
Susan H.
February 24, 2020
This actually had the opposite effect on my hair. It stripped oils and left it flyaway and hard to manage.
Susan - We're truly sorry that our Moisture Color Care Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Donna - We're sorry the Every Rich Way didn't provide the desired results. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
HRHLynette
February 7, 2020
Yuck
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
HRHLynette
February 7, 2020
I really liked the other shampoo and conditioner that I purchased before, since it was no longer available I tried this one. It leaves my hair feeling slimy, like I need a shampoo... even though I JUST washed and dried it. How frustrating. I've tried washing twice, using less conditioner, only conditioning the ends, rinsing twice ... you name it..
HRHLynette - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Barb B.
January 20, 2020
Good Product
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Barb B.
January 20, 2020
I was hoping this product would help with the dry looking fly away hair but unfortunately it did not. I was not as happy as I had hoped to be. I
Barb - We're truly sorry that our Moisture Shampoo and Conditioner did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Louise
December 17, 2019
Not so moisturing.
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Louise
December 17, 2019
I used this combo for a few months but in all honesty I didn't feel that my hair was that moisturised what so ever.
I am rather disappointed with the shampoos/conditions so far and left to wonder for the £24 I am spending that that money is better worth buying elsewhere!
My hair is long, dark and growing for cancer wig charity.
So I have tried to be good and not use straighteners or a hairdryer. Cut back on the swimming and sauna or put conditioner on before going in.
I think the problem is the conditioner is not enough.
I imagine this is fine for a lot of people.
Louise - We are so sorry to hear our Moisture Shampoo + Conditioner Duo did not meet your expectations. We're always looking to improve our service and products, and truly value everything our clients say!
POSTED BY:
Lori S.
December 13, 2019
Didn't agree with my hair
Reviewed: Moisture Conditioner
POSTED BY:
Lori S.
December 13, 2019
Sadly, my crazy hair didn't love this. My hair is a mix of corse fine curls and it is very difficult to find products that work with it! It's not for me, but imagine it would be fantastic for other hair types not so challenged.
Sonia - We're truly sorry that our Moisture Shampoo + Conditioner Duo made your hair feel dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Robyn M.
October 26, 2019
Did not feel clean
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Robyn M.
October 26, 2019
The shampoo did not lather and my hair was grease after a day when normally I can go 3 days
Robyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Treva S.
October 22, 2019
Too heavy for my fine hair
Reviewed: Moisture Conditioner
POSTED BY:
Treva S.
October 22, 2019
I know this is a good conditioner but having such fine hair it was too heavy for it.
Treva - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen D.
October 17, 2019
Can't review because I did not receive it
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Karen D.
October 17, 2019
Where is my shipment? According to tracking it left New York, then went to Las Vegas, to Illinois and then to Georgia. No tracking updates in the last 2 days.
Karen - We are sorry to hear your shipment has not arrived! Keep an eye out for an email from us to see if we can get this resolved for you. Thanks for choosing eSalon!
POSTED BY:
Patsy D.
October 6, 2019
Poor
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Patsy D.
October 6, 2019
Performance is not good had to use another conditioner with this!
Patsy - We're truly sorry that our Moisture Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tara Elizabeth W.
October 4, 2019
Walmart has better hair products than this.
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Tara Elizabeth W.
October 4, 2019
It looks like someone printed the labels from a home printer and slapped them on. These products are not what they make them out to be. I couldn't even get a comb thru my hair after using the conditioner.
Tara - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Rita - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Nina - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Toni - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mandy T.
June 13, 2019
I don’t like the scent
Reviewed: Moisture Shampoo
POSTED BY:
Mandy T.
June 13, 2019
When I wash my hair I want it to smell great for a few days. This Moisture shampoo & conditioner has a very faint scent that I don’t care for & your hair doesn’t smell clean afterwards
Mandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Dawn C.
May 24, 2019
This was not my favorite
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Dawn C.
May 24, 2019
The feel of this product was thick to me. I did not feel like it was cleaning my hair and felt like I needed to wash my hair again.
Dawn - We’re sorry that you were unsatisfied with our moisture shampoo and conditioner duo and that it left your hair feeling unclean. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
ANGELA F.
May 19, 2019
Leaking Product!!!!!!
Reviewed: Moisture Shampoo
POSTED BY:
ANGELA F.
May 19, 2019
As with the conditioner holder, the Shampoo holder was exactly the same, it did NOT have the plunger on top to get the contents out, you pressed firmly at one end and it opened the lid.
But again, as with the Conditioner, the Shampoo container did exactly the same thing.
The contents leaked out after the lid had been firmly shut closed. It also leaves a sticky mess, running down the container onto whichever surface the container was on, leaving a gooey messy container and surface.
12 of 12 people found this review helpful. Did you?
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Laurel W.
April 8, 2019
Too heavy
Reviewed: Moisture Conditioner
POSTED BY:
Laurel W.
April 8, 2019
I have very fine hsir. I think this may be a bit too heavy.
Laurel - We're truly sorry that our Moisture Color Care Conditioner was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Danielle O.
March 21, 2019
I Didn’t Order It
Reviewed: Moisture Conditioner
POSTED BY:
Danielle O.
March 21, 2019
I didn’t add this to my cart, but it was magically added to my order and by the time I received notification, it couldn’t be removed and the order couldn’t be canceled. This is the second time something “additional” was added to my order without my consent, the first time I thought maybe I didn’t it by accident, I doubted it, but MAYBE. With that said, time I KNOW I didn’t add it to my order and it It’s really expensive for the quantity and quality of the product and I resent having to pay for something I didn’t request...I like to color I receive and I like the overall idea of the service and avoiding the store, but if something else magically ends up in my cart a third time I will NOT order from this company again....at the extra add on cost when they do this, I might as well drop the extra $20 and go to the salon.
Danielle- Thank you for contacting us! We apologize for any confusion. Our user logs reflect that this product was added by you on March 9th to your March 14th order. It appears you received an order notification reminder that featured the Moisture Color Care Conditioner added to your order. We will be reaching out shortly to discuss this further.
POSTED BY:
Melissa N.
March 13, 2019
Good Shampoo
Reviewed: Moisture Shampoo
POSTED BY:
Melissa N.
March 13, 2019
Maybe I didn't use it long enough but though a decent shampoo, I didn't really see any benefits of "moisture color care" to it. My color/moisture seemed to be the same with or without this shampoo.
Melissa- We're happy to hear that you're enjoying Moisture Color Care Shampoo. We value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Melissa N.
March 13, 2019
Good Conditioner
Reviewed: Moisture Conditioner
POSTED BY:
Melissa N.
March 13, 2019
Maybe I didn't use it long enough but though a decent conditioner, I didn't really see any benefits of "moisture color care" to it. My color/moisture seemed to be the same with or without this conditioner.
Melissa- We're happy to hear that you're enjoying Moisture Color Care Conditioner. We appreciate your feedback and look forward to hearing from you again in the future.
POSTED BY:
Dana H.
March 13, 2019
I like classic shampoo and conditioner better but need more moisture
Reviewed: Moisture Shampoo
POSTED BY:
Dana H.
March 13, 2019
I need moisture but think it makes me have to wash my hair more often.
Dana- Thank you for reaching out! The Moisture Shampoo purchased is our most hydrating shampoo and will provide more hydration than our Classic Shampoo. We hope you enjoy! Please feel free to contact [email protected] if you need any assistance or have any questions!
POSTED BY:
stacey A.
February 26, 2019
Not the pump bottle in pic
Reviewed: Moisture Shampoo
POSTED BY:
stacey A.
February 26, 2019
Same as the conditioner less than impressed, smells horrible and wouldnt buy it again.
Stacey - We're truly sorry that our Getting Rich did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ana C.
February 23, 2019
Can’t give 0 stars
Reviewed: Moisture Conditioner
POSTED BY:
Ana C.
February 23, 2019
I so wanted to like the conditioner and the shampoo, but unfortunately they weren’t compatible with my hair. I have used just a small amount of them and was unable to rinse them out, even after 3 times or washing/rinsing. Not sure if it was just mine a bad batch or whether all of them are the same. So not worth the hype nor spending the money.
Ana - We're truly sorry that our moisture conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ana C.
February 23, 2019
Sticking with my Bedhead
Reviewed: Moisture Shampoo
POSTED BY:
Ana C.
February 23, 2019
I so wanted to like the conditioner and the shampoo, but unfortunately they weren’t compatible with my hair. I have used just a small amount of them and was unable to rinse them out, even after 3 times or washing/rinsing. Not sure if it was just mine a bad batch or whether all of them are the same. So not worth the hype nor spending the money.
Ana - We're truly sorry that our moisture shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda S.
February 17, 2019
Not great
Reviewed: Moisture Conditioner
POSTED BY:
Linda S.
February 17, 2019
1- You don’t get a big bottle for the money.
2- Seems I have to use a lot of product to work into my med length, fine hair.
3 - Doesn’t make my hair feel any more moisturizerized after I use it - feels like a cheaply made product.
4 - There’s def better products out there that can do the job for equal or less money.
Not a great conditioner in my opinion. Don’t waste your $$
15 of 18 people found this review helpful. Did you?
Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Wilma S.
February 11, 2019
Conditioner
Reviewed: Moisture Color Care Conditioner
POSTED BY:
Wilma S.
February 11, 2019
Only used once since color was applied. Too early to tell.
Wilma - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and look forward to hearing more about your experience with our Moisture Color Care Conditioner. We hope to continue helping you find hair perfection!
POSTED BY:
Wilma S.
February 11, 2019
Shampoo
Reviewed: Moisture Color Care Shampoo
POSTED BY:
Wilma S.
February 11, 2019
Only used once since color was applied so too early to see consistency.
Wilma - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and look forward to hearing more about your experience with our Moisture Color Care Shampoo. We hope to continue helping you find hair perfection!
POSTED BY:
Kristin S.
February 8, 2019
Just ok.
Reviewed: Moisture Conditioner
POSTED BY:
Kristin S.
February 8, 2019
Very small bottle for the price. Didn't see any difference from drugstore brands.
Kristin - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sandy M.
February 5, 2019
Not for me!
Reviewed: Moisture Shampoo
POSTED BY:
Sandy M.
February 5, 2019
This product has a coconut product in it and I was allergic and had to go to the emergency room and be on steroids for a week. I had to research the ingredients to find out there was coconut.
Sandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mickie S.
January 21, 2019
Let hair soft
Reviewed: Moisture Conditioner
POSTED BY:
Mickie S.
January 21, 2019
I love the feel of my hair but it was not tangle free. I wish you had a product that was just a detangler.
Mickie - We're truly sorry that our Moisture Conditioner did not provide the detangling results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen B.
December 6, 2018
Moisture Shampoo
Reviewed: Moisture Shampoo
POSTED BY:
Karen B.
December 6, 2018
I did not like this shampoo. It did a nice job on my hair but the smell of it is so bad I don't even like applying it. It smells old. I am greatly disappointed.
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen B.
December 6, 2018
Moisture Conditioner
Reviewed: Moisture Conditioner
POSTED BY:
Karen B.
December 6, 2018
This was just ok for me. It has no smell to it. I had meant to purchase the Volume Conditioner so was expecting a different result.
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Joanna G.
November 8, 2018
Not so much
Reviewed: Moisture Conditioner
POSTED BY:
Joanna G.
November 8, 2018
I’m actually using Dove intensive repair shampoo and conditioner to get the shine and softness back. I also use Imon Pro ampoules pre/post treatment, repair care w/botanical red ginseng, to replace conditioning.
Joanna - Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kerensa F.
August 30, 2018
Disappointed
Reviewed: Moisture Shampoo
POSTED BY:
Kerensa F.
August 30, 2018
My hair texture is curly thus it craves moisture. This wash was anything but... It removes all moisture from my hair and renders it very dry, the opposite of the original shampoo. Would not recommend for reasons outlined.
Kerensa - We're truly sorry that our Moisture Shampoo did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Judy P.
August 29, 2018
Did not receive the shampoo in my recent order. I actually got 2 conditioners.
Reviewed: Moisture Shampoo
POSTED BY:
Judy P.
August 29, 2018
I was disappointed to find that my order was not exactly correct. I got 2 conditioners and 0 Shampoo.
Judy - We value your feedback, and truly appreciate you reaching out. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Darien O.
August 20, 2018
Not impressed
Reviewed: Moisture Conditioner
POSTED BY:
Darien O.
August 20, 2018
Product leaves hair very soft. I am not fond of the fragrance, It smells like milk. Also, I cannot get product out of the bottle. Plastic is stiff and have to squeeze very hard to get anything out. I will not buy again.
Darien - We're truly sorry that our Moisture Conditioner was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Saengaloun S.
August 8, 2018
still dry and frizzy
Reviewed: Moisture Conditioner
POSTED BY:
Saengaloun S.
August 8, 2018
It make my hair feel soft but did not make any change to my hair.
Nina - We're truly sorry that our Moisture Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Saengaloun S.
August 8, 2018
still dry and frizzy
Reviewed: Moisture Shampoo
POSTED BY:
Saengaloun S.
August 8, 2018
kinda make my hair fell soft but does nothing for the frizz
Nina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Kristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Elena Milano
April 29, 2018
Doesn't lather much
Reviewed: Moisture Shampoo
POSTED BY:
Elena Milano
April 29, 2018
It doesn't lather much so you'll end up using more of the product. This product need to be improved. Not recommended.
Elena - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Sandra H.
April 23, 2018
The conditioner is OK .
Reviewed: Moisture Conditioner
POSTED BY:
Sandra H.
April 23, 2018
It is more expensive than what I have been using and not worth the difference.
Sandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Every Rich Way Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
andrea A.
March 29, 2018
flat hair
Reviewed: Moisture Conditioner
POSTED BY:
andrea A.
March 29, 2018
my hair was fly away and very flat. I was so disappointed
Andrea - We're truly sorry that our Every Rich Way did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
andrea A.
March 29, 2018
flat head
Reviewed: Moisture Shampoo
POSTED BY:
andrea A.
March 29, 2018
my hair was fly away and very flat. I am very disappointed
Andrea - We're truly sorry that our Getting Rich did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura P.
March 28, 2018
Good conditioner
Reviewed: Moisture Conditioner
POSTED BY:
Laura P.
March 28, 2018
It's a good product but I like a good clean scent to go with it. This product doesn't have much of an scent. Kind of a disappointment! I love the shampoo and conditioner that is sent with their color treatments but I wanted a little more moisturizing for my hair. I love clean smelling hair. You just don't get that with this.
Laura - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Laura P.
March 28, 2018
Good shampoo
Reviewed: Moisture Shampoo
POSTED BY:
Laura P.
March 28, 2018
The shampoo is good, nice and rich but it has no scent. It moisturizes great but I love the smell of freshly cleaned hair. A little disappointed.
Laura - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Kim - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
POSTED BY:
Amanda H.
February 27, 2018
No that great.
Reviewed: Moisture Conditioner
POSTED BY:
Amanda H.
February 27, 2018
I bought the moisturizing set and it didn't give me the results I was hoping for. I which was soft controllable hair. Instead, my hair is dry and frizzy after use.
Amanda - We're truly sorry that our Every Rich Way did not provide the smooth aspect you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amanda H.
February 27, 2018
semi arid, not-so-great...
Reviewed: Moisture Shampoo
POSTED BY:
Amanda H.
February 27, 2018
I don't know if it's because I live in Colorado which is a semi arid climate, but to call this and Moisturizing Conditioner is not quite accurate. My hair has been frizzy and dry, even after leaving on for the longest amount of time suggested. I'm quite disappointed.
Amanda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Kim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Kim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Charlene W.
January 24, 2018
Gooood stufffff
Reviewed: Moisture Shampoo
POSTED BY:
Charlene W.
January 24, 2018
This product is beautiful and has help my hair the only thing I do not like about it is I'm a blonde and it is slowly stripping my bright blonde to a darker blonde
Charlene - Thank you for your feedback. We apologize for the experience you had with our Getting Rich Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
POSTED BY:
Bamp59
December 28, 2017
Good product
Reviewed: Moisture Conditioner
POSTED BY:
Bamp59
December 28, 2017
Like this product but the pump needs to be adjusted to pump out more. I have to unscrew top to get product out, as it would take me six pumps for acquired amount. Have shoulder length hair.
Barbara - Thanks for providing your feedback with the dispensing pump on our Every Rich Way Color Care Moisture Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Bamp59
December 28, 2017
Nice product
Reviewed: Moisture Shampoo
POSTED BY:
Bamp59
December 28, 2017
Love shampoo but pump needs to have more output. Need to unscrew it to get product out, as it takes too many pumps. Hair is long. Just an fyi 😊
Barbara - Thanks for providing your feedback with the dispensing pump on our Getting Rich Color Care Moisture Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Melissa R.
December 21, 2017
OK but...
Reviewed: Moisture Conditioner
POSTED BY:
Melissa R.
December 21, 2017
This shampoo works alright, my hair wasnt that soft though. And the big down side is that I did not like the smell at all.
Melissa - We're truly sorry that our Every Rich Way Color Care Moisture Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa R.
December 21, 2017
Not great
Reviewed: Moisture Shampoo
POSTED BY:
Melissa R.
December 21, 2017
This conditioner didnt leave my hair very soft and the smell was bad
Melissa - We're truly sorry that our Getting Rich Color Care Moisture Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Therese W.
December 20, 2017
not for me
Reviewed: Moisture Shampoo
POSTED BY:
Therese W.
December 20, 2017
Takes a lot to suds up well. My hair gets greasy fast afterwards.
Therese - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich Color Care Moisture Shampoo. The reason for the lack of lather is that all of our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds; however, it can be drying and strip your hair of color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Paola W.
December 10, 2017
Technical difficulty
Reviewed: Moisture Conditioner
POSTED BY:
Paola W.
December 10, 2017
I was so excited about this cause I love the brand but after I shampoo my hair and was ready for my conditioner I notice that my pump was damage.. I try to fix it with no success, I have to open the bottle to get some of the product and it works really well, leaves the hair feeling fine it just that I don't see my self reaching for it any more cause it works ok but the damage pump makes it a step back and I end up just using any of my other conditioner
Paola - Thank you for your feedback. We apologize for the disappointing experience you had with the pump on our Every Rich Way Color Care Moisture Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
Joanne- We're sorry to hear that you were disappointed by your experience with our Every Rich Way Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
Joanne- We're sorry to hear that you were disappointed by your experience with our Getting Rich Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
Linda- Thank you for your feedback. We apologize for the disappointing experience you had with our Moisture Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Maria F.
October 29, 2017
Color CARE moisture conditioner
Reviewed: Moisture Conditioner
POSTED BY:
Maria F.
October 29, 2017
Unfortunately this product as the shampoo isn't working for me. After dispensing product and working it thru my hair I leave it in foe 3-4 mins. Yet this still doesn't help.
Maria-Thank you for your feedback. We apologize for the disappointing experience you had with our Every Rich Way Color Care Moisture Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We believe conditioning shouldn't stop when you towel off. If you are looking for a product for an all-day conditioned feel, we recommend our Perfect-Ending Leave-In Conditioner. Our creamy leave-in gives round-the-clock hydration with easy detangling, frizz control, and protection against daily color-fade. We hope to continue helping you find hair perfection!
POSTED BY:
Maria F.
October 29, 2017
Color CARE moisturizing shampoo
Reviewed: Moisture Shampoo
POSTED BY:
Maria F.
October 29, 2017
This product doesn't work for me. I feel in purchasing a good product, should not mean that I would have to get yet another and another moisturizing product, especially since I didn't need to use all of this before.
Maria-Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich Color Care Moisture Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
sara R.
September 26, 2017
not satisfied
Reviewed: Moisture Shampoo
POSTED BY:
sara R.
September 26, 2017
do not like the scent of this product nor the way my hair feels after using it.
Susan- We're sorry to hear that you were disappointed by your experience with our Every Rich Way Moisture Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Janice R.
August 16, 2017
Aweful
Reviewed: Moisture Conditioner
POSTED BY:
Janice R.
August 16, 2017
I did not care for this product at all. At least the smell is better than the shampoo partner, but overall it did not add any moisture to my hair.
Janice - We're sorry to hear that you were disappointed by your experience with our Every Rich Way Color Care Moisture Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Sandra T.
August 16, 2017
doesn't lather
Reviewed: Moisture Shampoo
POSTED BY:
Sandra T.
August 16, 2017
I have to use too much at a time to even get it to lather and get through all my hair, cost too much to have to use so much each time, will not order again
Sandra - We're sorry to hear that you were disappointed by your experience with our Getting Rich Color Care Moisture Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Janice R.
August 16, 2017
Awful
Reviewed: Moisture Shampoo
POSTED BY:
Janice R.
August 16, 2017
I did not care for this product at all. It does not lather up or do anything for my hair whatsoever. It does not have a pleasant smell either
Janice - We're sorry to hear that you were disappointed by your experience with our Getting Rich Color Care Moisture Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
SHARON Z.
July 27, 2017
Moisturizing Conditioner
Reviewed: Moisture Conditioner
POSTED BY:
SHARON Z.
July 27, 2017
It was ok but couldn't tell the difference from the regular conditioner.
Sharon - We're truly sorry that our Every Rich Way did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Chris J.
July 20, 2017
Hard water
Reviewed: Moisture Shampoo
POSTED BY:
Chris J.
July 20, 2017
Takes an aweful lot to work up a lather with my hard water
Chris - Thank you for your feedback. We apologize for the disappointing experience you had with our Getting Rich. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Stephanie E.
July 4, 2017
Not for my hair
Reviewed: Moisture Shampoo
POSTED BY:
Stephanie E.
July 4, 2017
This product smells great but my hair is extremely dry...like straw and this product didn't work for me.
Stephanie - Because you felt our Getting Rich didn't provide the moisture you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Oma - Thank you for your feedback. We apologize for the disappointing experience you had with our Every Rich Way. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Christy W.
May 12, 2017
Color care moisture conditioner
Reviewed: Moisture Conditioner
POSTED BY:
Christy W.
May 12, 2017
I loved the scent of the conditioner, but I have natural curly hair and I wanted something that would control my frizz. I was going to order the product you have specificly for natural curly hair, but the person helping me on the phone suggested I use this product because she had curly hair and used it and loved it. So I took her advice and did. Well it did not hold my curl nor did it control the frizz. It made my hair too soft. I only used it once and won't use it again.
Christy - We're sorry to hear that you were disappointed by your experience with our Every Rich Way Color Care Moisture Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Cecelia H.
May 10, 2017
Too much?
Reviewed: Moisture Conditioner
POSTED BY:
Cecelia H.
May 10, 2017
Tends to make my hair "limp" and a little too oily
Cece - We’re sorry that you were unsatisfied with our Every Rich Way Color Care Moisture Conditioner and that it left your hair feeling limp and oily. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Bridgit F.
March 14, 2017
Color care shampoo is better
Reviewed: Moisture Shampoo
POSTED BY:
Bridgit F.
March 14, 2017
I got this to see if it would improve may hair. I have to follow up with the color care as this shampoo makes my hair dryer. I don't know why. Does it only work when combined with the companion conditioner?
Bridgit - We're sorry to hear that you were disappointed by your experience with our Getting Rich. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Julie - We're sorry our Getting Rich Moisture Shampoo didn't provide the hydration you were looking for. To give your strands some extra love, we recommend our Duo It All Cleansing Cream. We also recommend you always follow-up a shampooing treatment with conditioner. We've added a credit to your account, so you can try something new. Look for our email for more information!
POSTED BY:
Francoise T.
February 16, 2017
Moisture?
Reviewed: Moisture Shampoo
POSTED BY:
Francoise T.
February 16, 2017
Frankly I don't know what to say. I use it but i cannot say that I see a great difference from my regular shampoo. Sorry
Francoise - We're sorry to hear our Getting Rich Moisture Shampoo did not meet your expectations. Per our Satisfaction Guarantee, we have added a credit to your account. Check for our follow-up email with more information.
POSTED BY:
Fanny K.
October 2, 2024
Traitement au top
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Fanny K.
October 2, 2024
Shampoing et après shampoing au top laisse une bonne odeur et agréable au toucher
Lesia - ¡Nos complace saber que está disfrutando del Moisture Shampoo + Conditioner Duo! Realmente valoramos todo lo que dicen nuestros clientes. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello!
POSTED BY:
Lourdes D.
September 16, 2022
Moisture color care champú hidrantante
Reviewed: Moisture Color Care Shampoo
POSTED BY:
Lourdes D.
September 16, 2022
El champú hidratante moisture color care me deja el cabello muy suave y hidratado ya que yo tengo el cabello muy seco y el champú moisture color care me lo deja muy suave lo tecomiendo
Carolina - Estamos encantados de saber que está disfrutando del Moisture Shampoo + Conditioner Duo. ¡Esperamos nuestra próxima oportunidad para deleitarte!
POSTED BY:
Lorraine L.
May 4, 2022
Hydratation
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Lorraine L.
May 4, 2022
Très bons produits, je trouve mes cheveux de moins en moins moins fragile.
Fan des produits E Salon.
Eva - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que estás disfrutando del Moisture Shampoo + Conditioner Duo! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
POSTED BY:
topacio
November 16, 2021
el shampoo y acondicionador
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
topacio
November 16, 2021
Me gusta como dejo mi cabello yo lo recomiendo es muy bueno
Nency - Nos complace saber que está disfrutando de Moisture Shampoo + Conditioner Duo. Realmente valoramos todo lo que dicen nuestros clientes. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello!
POSTED BY:
Simonia R.
October 30, 2021
Positiv überrascht
Reviewed: Moisture Shampoo + Conditioner Duo
POSTED BY:
Simonia R.
October 30, 2021
Vielen Dank 🙏 für eine weitere tolle Produkt aus euren Reihe
Selbst mein Body profitiert von diesem wundervollen Shampoo.
Selbst die tägliche Wäsche mit diesem Shampoo macht den Haaren nichts.
Es ist ein leichtes, nährstoffreiches Pflegeset, das sanft reinigt und Feuchtigkeit spendet.
Meine Haare sind , seit ich diese Produkte verwende wundervoll gepflegt.
Danke !!
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