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Shampoo does lock in color and color looks fresh after washing. Wish it would suds a little more. Never sure hair is completely clean for the lack of suds. Volume is there as I want. Hair is frizzy and need to use argon oil even though I use the conditioner.
Gretchen - We’re truly sorry that our Volume Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lucy M.
October 10, 2024
Watery and ineffective
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Lucy M.
October 10, 2024
The shampoo seemed very watery and it hasn’t cleansed my hair well. I tried shampooing three times and my hair still isn’t clean. I usually wash my hair twice per week but on day two with this my hair is greasy and flat.
The conditioner has a nice texture.
Hi Lucy! We are so sorry to hear that. Please check your emails, we got back to you to help you further.
POSTED BY:
CHERYLL S.
September 12, 2024
All water
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
CHERYLL S.
September 12, 2024
This set of product is so watered down that it requires way too much to cleanse your hair properly. Very disappointed and then I forgot it was on an auto-ship so I got another set.
Cheryll - We're truly sorry that our Volume Shampoo + Conditioner Duo was watered down. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Liliana L.
July 31, 2024
Disliked
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Liliana L.
July 31, 2024
I see no volumizing effect whatsoever, plus I don't feel my head/hair quite clean after using it. I can normally go about 5 days in between washes, but with this shampoo I only lasted three. I don't feel like it cleanses the hair that well at all. The conditioner also didn't nourish like my regular conditioner does.
Hello Liliana,
We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
dean J K.
July 12, 2024
just ok
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
dean J K.
July 12, 2024
not the best but not the worst just so-so didn't notice much difference
Dean - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Merriedeth
July 6, 2024
Works ok
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Merriedeth
July 6, 2024
Found this shampoo and conditioner a bit disappointing to be honest. I didn't notice any volumising and it was a bit drying on my dyed hair. The shampoo cleans the hair well but I noticed alot more fly away than normal and the conditioner didn't moisturise enough. Would work better for someone who was not dying their hair.
Hi Merriedeth! We are sorry to hear you weren't happy with the Volume Shampoo and Conditioner. Please check your emails, we got back to you to help you further.
Hi Fiona! We are sorry to hear the Volume Duo didn't meet your expectations. Please check your emails, we got back to you.
POSTED BY:
Emely D.
June 4, 2024
Not for my hair type
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Emely D.
June 4, 2024
I gave this a try, the shampoo and conditioner have a light consistency and smell, I liked it the first time, I would have loved to give a positive review but unfortunately this duo irritated my scalp, not for my hair type, I have oily, straight, and thin hair, for reference, it caused me heavy itching scalp and dandruff :(
Emely - We're truly sorry that our Volume Duo did not workout as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Cheryl - We're truly sorry to hear that you did not like our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Catharine V.
December 3, 2023
Not for me
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Catharine V.
December 3, 2023
This shampoo and conditioner did not like my hair at all. I have very fine hair but I have a lot of it. This set made my hair look extremely dry and had a lot of static to it, flyaways galore!
Catharine - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Staci A.
November 6, 2023
Disappointed
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Staci A.
November 6, 2023
The shampoo has a scent to it that does not agree with me. Also, after using, my scalp itches. I used again to be sure and it irritated my scalp. I will try to return.
Staci - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Helen J.
November 2, 2023
Lovely but makes my hair frizzy
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Helen J.
November 2, 2023
I like the product and it works well to keep my hair from getting oily at the roots but it does make my hair frizzy.
Helen - We truly apologize that the Volume Shampoo and Conditioner made your hair frizzy. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angela L.
July 31, 2023
No more volume or boost than any other product.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Angela L.
July 31, 2023
It washes and cleans my hair and that's about it. I can't say that I've seen any BOOST in volume or thickness. I've tried two bottles of each - they do last long so I won't need to buy more product for a long time - but I won't bother buying it again. It's really no different to a normal shampoo and conditioner.
Doris - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Anne M.
May 27, 2023
Not for me
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Anne M.
May 27, 2023
Used both the shampoo and conditioner about 5 times, just to make sure, but unfortunately I didn’t like it very much as it made my hair dry. Smells great and was easy to use but it wasn’t for me. I’ve had better results with cheaper brands.
Hi Anne! We are so sorry to hear that you weren't happy with the Volume Duo results. Please check your emails, we just got back to you to help you further.
POSTED BY:
Lynn S.
May 23, 2023
Horrible!!
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Lynn S.
May 23, 2023
This shampoo and conditioner is the worst product I've ever purchased.... It left my hair feeling dry and would not style the way my other products did
Lynn - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ellen P.
January 22, 2023
IDid not work for my hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Ellen P.
January 22, 2023
I would like to return these hair care products. I didnt like the texture it made my hair. how do Ireturn them for credit?
Ellen - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Please check your inbox for more details! We take our clients' feedback to heart and continue to improve our products each and every day.
POSTED BY:
Kim L.
December 5, 2022
No noticeable difference
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kim L.
December 5, 2022
It smells great and the conditioner is very nice, I just don’t see a big difference in my volume.
Kim - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Jennene - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly value your feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Irina Y.
November 2, 2022
Greasy hair the next day
Reviewed: Volume Color Care Shampoo
POSTED BY:
Irina Y.
November 2, 2022
I have had a natural color for the last 10 years. I was super excited to try this product, and they offer shampoo for £5. Why not? But after I used it, I got greasy hair the next day. This product is definitely not for my type of hair.
Irina - Thank you for your feedback. We are sorry to hear that our Volume Color Care Shampoo didn't work for you and your hair! Our Satisfaction Guarantee is something we take seriously, and we'd love to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly.
POSTED BY:
Jennifer P.
October 19, 2022
Did not receive my order
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jennifer P.
October 19, 2022
I’m so disappointed I was looking forward to getting it can you look into this for me and rectify asap as I really need it .
Hi Jennifer! We are sorry to hear that you are still waiting on your eSalon order. Not to worry, we'll look into this for you, please check your emails we will contact you with more information.
POSTED BY:
BettyAnn L.
September 17, 2022
Heavy on my Hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
BettyAnn L.
September 17, 2022
The Volume Shampoo and Conditioner like the regular set are very heavy on my hair and creates oiliness.
BettyAnn-We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
BettyAnn L.
September 17, 2022
Not So Much
Reviewed: Volume Shampoo
POSTED BY:
BettyAnn L.
September 17, 2022
This is too heavy for my curls. It takes them right out of my hair.
BettyAnn- We’re truly sorry that our Volume Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Joy S.
August 30, 2022
Leaves my hair frizzy and causes hair falls.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Joy S.
August 30, 2022
I bought this thinking it would be the same sachet packs that comes with the hair color I ordered. Totally not.
After rinsing the shampoo, which you will be needing a lot before it lathered, will leave my hair so stiff somewhat rubbery. I like the smell of the conditioner, but OMG after every use of this I have an unusual amount of hair fall, just while rinsing and after brushing. I had to switch back to my regular shampoo.
Joy - We're truly sorry that our Volume Shampoo + Conditioner Duo didn’t work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Roxel L.
August 4, 2022
Volume Shampoo
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Roxel L.
August 4, 2022
This kind didn't work well for me, it doesn't give any volume 😕
Roxel - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Carol S.
June 2, 2022
They were okay but expensive
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Carol S.
June 2, 2022
The products were okay but I've had other products that were just as good
Carol - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Muriel B.
May 22, 2022
Did not volume much
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Muriel B.
May 22, 2022
Did not put much volume in my hair and my hair was a little frizzy
Muriel - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Audrey J.
April 28, 2022
Very disappointing
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Audrey J.
April 28, 2022
I was really disappointed with these products. Having used e salon for a long time l have always been really impressed with their products and service but unfortunately that wasn’t the case here. The shampoo and conditioner made my hair so static l had to wash it again after. I tried it a number of times but it didn’t improve. It had the exact same effect on my husband and my little girl. I won’t but this one again but would consider using the other shampoos and conditioners l have had previously.
Hi Audrey! Thank you for contacting us. We are so sorry to hear that the Volume Duo didn't meet your expectations. Please check your emails, we've just contacted you to help you further.
POSTED BY:
Jennifer L.
April 22, 2022
Doesn’t add volume
Reviewed: Volume Shampoo
POSTED BY:
Jennifer L.
April 22, 2022
This product doesn’t seem to add any volume to my hair. It doesn’t get as sudsy as the regular classic color safe shampoo that comes with the color kit. I wouldn’t buy it again.
Jennifer - We're truly sorry that our Volume Color Care Shampoo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy F
April 16, 2022
Such a small bottle for a lot of money
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Amy F
April 16, 2022
I feel like the shampoo is very watery and loose half of it in my hands before I get it to my head and it made my hair feel heavy.
Amy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
LaRhonda V.
March 30, 2022
Not what I thought
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
LaRhonda V.
March 30, 2022
Left my hair so tangled I thought I was going to tear my hair out at the roots. Did not like how stripped it left my hair feel. Left my hair dry and l had to use the Shine Silk oil just to get some shine. I only used it twice.Needless to say I will not be ordering this again.
LaRhonda - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lauren
February 15, 2022
Weighs down my fine hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Lauren
February 15, 2022
Maybe my hair is just too fine but this seemed to weigh it down and my hair is greasy the day after using it.
Hi Lauren, we're super sorry to hear that our Volume Shampoo + Conditioner Duo left your hair feeling weighed down and greasy, and didn't provide the overall results you were hoping for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sharon W.
February 3, 2022
Nice shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sharon W.
February 3, 2022
Nice shampoo & conditioner but my hair is really greasy and it wasnt suitable for my hair type
Sharon W. - Thanks so much for your feedback! We're truly sorry that our Volume Shampoo & Conditioner did not suit your hair. We have reached out to you via email to see what we can do about remedying this situation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jess V.
January 25, 2022
Leaves residue in my hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jess V.
January 25, 2022
I’ve been using the for about a week now and I’ve noticed and gross residue in my hair. It makes it feel greasy and not clean.
Jess - We're truly sorry that our Volume Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patti N.
January 8, 2022
Didn’t like this one
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Patti N.
January 8, 2022
This is just the way this product affected my hair. It may not affect other people’s hair the same. Usually I love your products. However, the volume shampoo and conditioner dried out my normal healthy hair to the point that l had static electricity, which caused the back of my hair to “fly away.” I’m afraid to use it again. It didn’t do much to increase the volume either. Sorry. I really like the moisture shampoo and conditioner though and will continue to use them.
Patti - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan C.
January 4, 2022
Meh.
Reviewed: Volume Shampoo
POSTED BY:
Susan C.
January 4, 2022
Having fine hair, I'm always interested in products that could provide a bit more volume. I also have some curl to my hair. While this shampoo provided a bit of extra volume, it completely voided the natural curl. I used it twice and then gave it to my niece. I went back to using the curl enhancing shampoo for color treated hair I was using and now just use the Lift Mist when I need a bit of extra volume.
Susan - Thank you for sharing your experience with us. We are sorry that our Volume Shampoo didn't work for your curls; but we hope to find another solution with you! Please, check your inbox; you will find an email with other suggestions, and let us know if there is anything else we can do to help!
POSTED BY:
Bellyn W.
December 29, 2021
Drying
Reviewed: Volume Shampoo
POSTED BY:
Bellyn W.
December 29, 2021
The first time, I really liked it and it did add volume. The second time, I air-dried my hair and it seemed really dry. Normally, I can wait up to 4 days to wash my hair. This just made my hair dry.
Bellyn W. - We're truly sorry that our Volume Shampoo did not provide the effect you expected. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please Keep an eye on your inbox for more details.
POSTED BY:
Jennifer H.
December 15, 2021
Just okay.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jennifer H.
December 15, 2021
The shampoo is fine however the conditioner is way too watery.
Jennifer - We're truly sorry that our Volume Conditioner did not provide consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Virginia G.
December 8, 2021
Not my favorite
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Virginia G.
December 8, 2021
Did not like the scent of this and couldn't get past that to actually notice if increased the volume of my fine hair. I order other product instead since there are many to choose from.
Virginia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Rachel C.
November 22, 2021
Watery
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Rachel C.
November 22, 2021
The most watered down shampoo and conditioner I’ve ever known! It makes me angry to use it.
Rachel C. - Thank you for your feedback. We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Patti J.
September 22, 2021
Just ok
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Patti J.
September 22, 2021
Left my hair soft but had static which I didn’t like.
Patti - We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
MICHAEL A.
September 21, 2021
Leave build-up
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
MICHAEL A.
September 21, 2021
Loved and feel and smell of the product, but it leaves build-up on my scalp. I have to preform a scalp cleanse at least once a week to eliminate.
Michael - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Charlene P.
September 19, 2021
Volume Shampoo & Conditioner Duo
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Charlene P.
September 19, 2021
Although it did add some volume, it did not tame or condition my curls near as well as the Color Care Shampoo & Conditioner Duo. I will definitely switch back.
Charlene - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not properly tame your fine curly hair. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation.
POSTED BY:
Julie T.
September 19, 2021
Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Julie T.
September 19, 2021
I purchased the shampoo and conditioner have found conditioner to be very oily leaving hair feeling lank and greasy . Very disappointed . However using the shampoo great scent gentle shampoo .
Julie T.- Thank you for your feedback. We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Julian C.
August 18, 2021
Not my favorite product
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Julian C.
August 18, 2021
It seems to wear my hair down and make it look dirty.
Brandy - We're truly sorry that our Volume Shampoo and Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tanuja G.
July 10, 2021
Made my hair greasy
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Tanuja G.
July 10, 2021
Didn't notice any fullness in fact it seemed to make my hair greasy by the 2nd/3rd day. The smell/texture of the shampoo is like washing up liquid and you need to use quite a bit. Sad to say not the best.
Tanuja G. - Thank you for your feedback! We are sorry our Volume Shampoo + Conditioner Duo didn't work for you. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Anna D.
June 17, 2021
Meh.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Anna D.
June 17, 2021
Had high hopes after reading good reviews, but I was unimpressed. My hair was straw-like after use, and I can't see myself using either again. A disappointing add-on that I'll be removing from my order.
I have to add though that eSalon's customer service was excellent. I didn't expect a credit to my account in response to not liking a product! Thanks eSalon!
Kathy - We’re truly sorry that our Big Love did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kathy R.
June 8, 2021
Does not weigh your hair down.
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Kathy R.
June 8, 2021
This product does not weigh your hair down. However, it does not provide my hair with enough conditioning.
Kathy - We’re truly sorry that our Big Softie did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra J.
June 7, 2021
Volumizes but...
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sandra J.
June 7, 2021
This does volumize but hair seems to feel dirty much sooner.
Sandra - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the cleansing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sheri L.
May 18, 2021
Too perfumey
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sheri L.
May 18, 2021
I have a problem with highly perfumed products so this didn’t work for me.
Sheri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Kate - Thank you for your feedback. We hope that you will have a chance to use our Volume Shampoo + Conditioner Duo in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Whitney J.
May 13, 2021
Volume?
Reviewed: Volume Shampoo
POSTED BY:
Whitney J.
May 13, 2021
It washes hair great, smells great, & leaves hair soft, but I don't notice any true difference in volume vs the regular classic shampoo.
Whitney - We're truly sorry that our Volume Color Care Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angela S.
May 12, 2021
Both
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Angela S.
May 12, 2021
I likes the shampoo but my hair was still knotty after the conditioner.
Angela S. - Thank you for your feedback! We are so sorry for the disappointing experience you have had with our Volume Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
Kim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Linda E.- Thank you for your feedback. We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Rachel B.
May 7, 2021
Ok no difference
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Rachel B.
May 7, 2021
No different to any other shampoo on the market I’m afraid
Rachel M. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not pleased with the Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Julie G.
May 1, 2021
Did not make hair look voluminous at all
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Julie G.
May 1, 2021
I have very thin fine hair was hoping this would add a bit of volume ,unfortunately it doesn't however it does leave hair shiney and soft
Julie G. - We appreciate you reaching out to us here at eSalon! We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Patzey
April 20, 2021
Volume Shampoo/Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Patzey
April 20, 2021
Not for me. Dries out my hair making it unmanageable.
Patzey - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Mary - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Elizabeth M.
April 9, 2021
It did not do what I was hoping
Reviewed: Volume Shampoo
POSTED BY:
Elizabeth M.
April 9, 2021
For my 50 year old hair... it did provide volume but at the expense of making my hair look dull and dry.
I was happy with the moisturizer but I decided to give this other one a chance.
May be it was just my type of hair as I like their products very much
Elizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kathy M.
March 19, 2021
Nothing special
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kathy M.
March 19, 2021
This shampoo and conditioner is ok. Nothing amazing.
Kathy - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Patricia F.
March 9, 2021
Not happy
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Patricia F.
March 9, 2021
I absolutely love the sent of these products, but they left my hair brittle and dry. I’ve had better drug store brands of volumizing shampoo and conditioner.
Patricia - We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan G.
March 9, 2021
Meh
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Susan G.
March 9, 2021
I didn’t notice any volumizing effect from these products, but they were a perfectly fine shampoo & conditioner
Susan - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations with volume. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Nola A.
March 9, 2021
Terrible
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nola A.
March 9, 2021
I actually meant to get the shampoo and conditioner that comes with my hair color set.. But this shampoo matted my hair, and using the conditioner did not help it. I followed with other products I have in order to unmat my hair but still left it feeling very dried out.
Nola - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Carla - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kate A.
March 1, 2021
If I could give this product a zero I would.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kate A.
March 1, 2021
Don’t buy this if you have thin fine hair. I would think a volume set would help a bit but this is the worst shampoo and conditioner. It has a weird smell and then completely strips hair of moisture and body. It leaves my hair feeling dry, limp and uncontrollable fly away that nothing I could do to control that- except stop using. I wish I could get my money back.
Kate - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the moisture or volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jennifer - We’re truly sorry that our Volume Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kathleen L.
February 25, 2021
Shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kathleen L.
February 25, 2021
Havent used enough to evaluate any difference than what i used before.
Kathleen - Once you have tried our Volume Shampoo and Conditioner a few more times, we would love to hear your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Amy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the body that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carol W.
February 12, 2021
Disappointed
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Carol W.
February 12, 2021
I bought this duo because I need extra volume in the winter. I have used it for a couple of months. I see no improved volume. Was hoping for more.
Carol - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy F.
February 11, 2021
shampoo and conditioner set
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Tammy F.
February 11, 2021
This was just okay for me. I was hoping it would leave my hair feeling soft and having volume but it didn't really. I did like the smell though!
Tammy - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Rachael F
February 10, 2021
If it’s as bad as the colour I’m not trying it
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Rachael F
February 10, 2021
Not yet used this as esalon totally destroyed my hair with its colour what a total mess.
Rachael F - Thank you for your feedback. We hope that you will have a chance to use our Volume Shampoo + Conditioner Duo in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Ashly S.
February 6, 2021
Didn’t notice any volume
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Ashly S.
February 6, 2021
This didn’t do anything special for my hair. I definitely don’t use it if I’ve had dry shampoo in my hair as it doesn’t get any of that out, not even after washing it twice.
Ashly - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Stephanie J.
January 12, 2021
Shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Stephanie J.
January 12, 2021
Instead of giving me body it made my hair heavy and oily I did not lime it
Stephanie- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dee C.
January 11, 2021
Very drying
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Dee C.
January 11, 2021
Only used a couple of times so far but I found i needed a lot of product for my thick hair and it was extremely drying which is odd because the next day my hair looked like it hadn't been washed
Dee - Thank you for sharing your experience with us. We are sorry to hear that you are not satisfied with the result of our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
Jeannie- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Fiona S.
January 5, 2021
A nice shampoo......
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Fiona S.
January 5, 2021
I liked the shampoo.... but cant say i noticed any difference from a normal shampoo with regards to the volume but it did leave my hair clean, soft & easy to comb.
Fiona S. - Thank you for your feedback. We are so sorry to hear our Volume Shampoo + Conditioner Duo did not meet your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Monica B.
January 4, 2021
Pretty Good
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Monica B.
January 4, 2021
I like the shampoo and conditioner it did seem to add volume to my hair which I liked, however I got a lot of static not sure if it was coincidence or not, but it was after each use so I moved on ....
Monica- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Tina E.
December 21, 2020
Not a fan
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Tina E.
December 21, 2020
I found that this left my hair looking quite greasy, even after washing twice. It looked flat and felt a bit gross
Tina E. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Big Softie. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Ashley D.
December 1, 2020
Geve my hair an odd/difficult texture
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Ashley D.
December 1, 2020
I think it was doing what it was supposed to - but made my hair unmanageable. Will not use the entire bottle.
Ashley- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Katie C.
November 27, 2020
Yuck
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Katie C.
November 27, 2020
It made my hair stiff and not soft. Not what I was looking for.
Katie- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca G.
November 17, 2020
No volume
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Rebecca G.
November 17, 2020
I would not repurchase, didnt see any different in the volume of my hair
Rebecca - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Judy E.
November 12, 2020
I really like this shampoo and conditioner.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Judy E.
November 12, 2020
The problem I have with this duo is that I have several bottles of conditioner left because I use smaller portions How do I order just the shampoo for a while?
Judy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Meral D.
November 6, 2020
Nice
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Meral D.
November 6, 2020
it was ok, it's not like the shampoo or conditioner that comes with the hair dye, I was a bit disappointed, but overall ok.
Meral - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle S.
October 27, 2020
Left my hair flat
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Michelle S.
October 27, 2020
This formula left my hair feeling heavy and unclean. Not a good match for me.
Michelle- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Candice N.
October 9, 2020
Felt Dry Afterwards
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Candice N.
October 9, 2020
I have thin hair, but a lot of it. This shampoo didn't do the trick of volumizing and smoothing, in fact it felt a bit staticky after. Not worth the price, wish it were!
Candice- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume and smooth texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
trish C.
October 4, 2020
It was ok
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
trish C.
October 4, 2020
After using the colour shampoo which I really liked, I thought I would try another product. I was quite disappointed really - my hair was getting flatter and flatter with each shampoo. I have had this before with very expensive shampoos and I dont know why it happens but I am not a fan of this product.
trish C. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Meera M.
September 18, 2020
Coarse and Dry Hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Meera M.
September 18, 2020
My hair was very dry and fizzy after using this shampoo. I used conditioner and couple other things to make it better but didn't help. I like their moisturizing shampoo and conditioner.
Meera - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Joellen- We're truly sorry that our Volume Shampoo + Conditioner Duo never made its way to you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer L.
September 12, 2020
Flat hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jennifer L.
September 12, 2020
Terrible. My hair is so flat and flying away like crazy. 😢
Jennifer- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Patricia- We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
sally B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo & Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs.
Jane - We're truly sorry that you didn't receive your Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy S.
August 20, 2020
Wanted to love this but it was terrible. ☹️
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kathy S.
August 20, 2020
I added the Color Protecting Volume Shampoo + Conditioner Duo to my order back in June. I removed the shampoo and conditioner from the box and put them away planning on using them at a later time. I forgot all about them until today so I used them for the first time and had bad results. I followed the directions. The shampoo seemed okay but I didn’t like the way my hair felt as I was rinsing it. Something felt different. Then I applied the conditioner. It was difficult to rinse out even though I used a small amount. My hair felt very coated. My hands were also hard to rinse. After thoroughly rinsing the conditioner out of my hair, it felt completely unconditioned. I had a very hard time getting my fingers through my hair. It felt very tangled. After I’m done I always leave my hair up in a towel for about ten minutes. I have pretty long hair. When I removed the towel my hair was a tangled mess. I had a very hard time getting a comb through it. It was knotted and hair was coming out in my comb even though I was combing very gently. With my usual conditioner my comb glides through my hair. No tangles at all. I noticed my comb had a coating on it when I was finished combing my hair. I had no shine to my hair at all. It had some frizz (my hair is completely straight) and it looked very dry and dull. It didn’t comb easily. I do not like these products at all and won’t use them again. I had such hope that they would add volume and shine. I didn’t get any of that. Can’t wait to wash my hair tomorrow! I want my old hair back!
Kathy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Linda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
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