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Suzanne - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Shirley- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Elsie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Justashopper
July 29, 2020
No difference
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Justashopper
July 29, 2020
Got this, tried it, I don't know if it's volume but sure made my treated hair so dry, and crispy. I had to stop using it. What a waste of money for me. I will not recommend this.
Justashopper - We’re truly sorry that our Volume Shampoo and Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope you are able to find hair perfection!
POSTED BY:
Lisa F.
July 26, 2020
Bottles
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Lisa F.
July 26, 2020
the bottle was very hard to squeeze .
The smell was ok
Lisa - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
CJ- We’re truly sorry that our Volume Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Monica - We’re very sorry to hear that you were so disappointed with the Volume Shampoo + Conditioner Duo -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
POSTED BY:
Frances and A.
July 6, 2020
a little heavy
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Frances and A.
July 6, 2020
I felt this left my hair a bit heavy, and feeling unclean.
Frances - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary M.
July 5, 2020
Does not suds/later up well
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Mary M.
July 5, 2020
I feel like I need to use 3x more shampoo than what I should in order to get a nice sudsy lather. I will stick with my Pureology.
Mary - We're truly sorry that our Volume Shampoo and Conditioner Duo did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Christina Landry
July 3, 2020
Its ok
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Christina Landry
July 3, 2020
I haven't been ordering shampoo duos for awhile. Its expensive if you dont love it.
Christina L. - We appreciate your feedback, and we are sorry that you are not happy with the pricing of our Volume Shampoo + Conditioner Duo. Our Color Team will reach out to you shortly. Thank you for your patience.
POSTED BY:
Nancy P.
July 2, 2020
I do like the results from shampoo and conditioner.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nancy P.
July 2, 2020
However I am reluctant about using it frequently because I feel like I have more loose hair in my hands after shampooing than when I use my other volumizing shampoo. Is it possible it could make my hair fall out? I have never experienced this before. I was actually thinking about returning it.
Nancy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Joanne - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Izabela - We’re truly sorry that our Volume Shampoo and Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Juanita H
June 24, 2020
Do not like
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Juanita H
June 24, 2020
I do not like this shampoo and condiioner. It made my hair feel stuff and hard to wash. The conditioner was no better I had to use my normal conditioner. Tried it again , same, only used it twice. Very disappointing as the shampoo and conditioner that came in dye kit I really liked.
Juanita - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deborah W.
June 23, 2020
Sent wrong shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Deborah W.
June 23, 2020
I ordered the shampoo and conditioner for color treated hair but was sent the Volume shampoo and conditioner. I have previously ordered shampoo and conditioner before and was sent the correct items so Esalon has a history of my preferences. Mailing these back isn’t worth my time but I am very disincentivized from ordering shampoo/conditioner in the future
Deborah - We're truly sorry that our Volume Shampoo and Conditioner Duo was not the product you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ann - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
cindy S.
June 12, 2020
Volume?
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
cindy S.
June 12, 2020
A little makes a ton of lather so you would assume it’s going to give that volume it says, but just the opposite. I have very clean hair and not so volume, kind of like when your hair is over conditioned. I’m going to try it again in a few days with less product.
Cindy - We’re sorry to hear that you were so disappointed with the Volume Shampoo + Conditioner Duo your first time usage -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
Laurie - We're truly sorry that our Volume Color Care Shampoo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Terry D.
June 11, 2020
Volume Shampoo & Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Terry D.
June 11, 2020
The products are great for volume, but made my hair frizzy.
Terry - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Barbara B.
June 10, 2020
Left hair not feeling smooth and silky.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Barbara B.
June 10, 2020
I think the original conditioner sent with the color worked much better.
Barbara - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Petra F.
June 9, 2020
Very heavy
Reviewed: Volume Color Care Shampoo
POSTED BY:
Petra F.
June 9, 2020
I was very disappointed!!..After reading reviews and decided to buy it..i have got very thin hair and i was looking for something that gives me volume but doesn't leave my hair all heavy and this shampoo did exactly that doesnt smell nice and my hair felt harsh on touch after a wash and very heavy after drying had to rewash it after with my other shampoo
Petra F. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Cindy R.
June 8, 2020
Wasn't impress
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Cindy R.
June 8, 2020
Thought the bottles were quite small for the price probably won't order again went back to my old shampoo.
Cindy- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Marsha B.
June 4, 2020
Volume shampoo and Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Marsha B.
June 4, 2020
Did not increase volume and seemed to dry out my hair. Would not order this shampoo again.
Marsha- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Patsy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Diane- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Caryn S.
May 21, 2020
Not so happy
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Caryn S.
May 21, 2020
I loved the shampoo and conditioner samples that came with the coloring system. It foamed up well, smelled nice and rinsed out with ease. Thinking the Volumizing shampoo and conditioner would be similar I thought I’d give it a try.
A bit disappointing as there was really no odor and it did not foam up as well. Also i didn’t notice any difference with the volume after using it for two weeks. Glad I tried it but not so happy
Caryn - We're truly sorry that our Volume Shampoo and Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mayrenis G.
May 20, 2020
NEVER GOT IT
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Mayrenis G.
May 20, 2020
Never got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things.
Maryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Melissa M.
May 13, 2020
SOO strong smelling and makes me itch
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Melissa M.
May 13, 2020
Even with my window open: and my house is old, the window is largte and in the shower: the smell is soo overpowering I think I could pass out. It just smells like a whole bottle of fragrance/ chemically. Also, my scalp itches after using this: probably from how much fragrance they use. And I do not notice any volume.
Melissa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Tara- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristin T.
May 4, 2020
Not a fan
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kristin T.
May 4, 2020
This shampoo and condition is okay, but I don’t think that it is sulfate free. There are much better products out there for color care shampoos.
Kristin- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Lisa-We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide moisture that you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
Szerena D. - Thank you for your feedback. We are sorry to hear that you were unhappy with your Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Elle M.
April 3, 2020
Shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Elle M.
April 3, 2020
I's okay. I got the volumizing and it was just okay. The pair that they give you in the kit was MUCH better. I give it a "meh".
Elle M. - Thank you for your feedback. We apologize that you were not completely happy with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about this experience, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details.
POSTED BY:
Miriam D.
March 28, 2020
Disappointed
Reviewed: Volumizing Color Care Shampoo
POSTED BY:
Miriam D.
March 28, 2020
I tried your suggestion to wash my scalp with big love shampoo and the rest of my hair strength shampoo . I really don’t see any difference in volume I think once I use the rich conditioner it tames my curl too much . You need a shampoo just for wavy curly hair
I bought your shampoo and conditioner thinking is was for volume that i needed. With out a doubt it is the worst duo i have ever tried. It leaves my hair limp, thin and flyaway. I even used a product on it for styling and it is still as i described. I would give it a zero if it was an option. There is nothing about it that is as advertised. Just so you know I love the color I have, thank you. Cindy
Cindy V. - We appreciate your feedback. We are glad that you could discuss this matter with one of our Color Experts. Please let us know if there is anything else we can do to help!
POSTED BY:
Josie C.
March 26, 2020
Volume Shampoo
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Josie C.
March 26, 2020
This shampoo does not make my hair feel soft and silky. Hair remains feeling dry and tangled even after using conditioner. It does not create the usual sudsy sensation other shampoos do. I was expecting shampoo like those in sample packets with color but its not the same. I used it one time. I wish I could return it! I will never reorder any shampoo here.
Josie C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kelly C.
March 17, 2020
Another one I don’t see a difference
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kelly C.
March 17, 2020
I have used multiple volume shampoos and I don’t see much of a difference in this one compared to others
Kelly - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen A
February 20, 2020
Has the formula changed?
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Karen A
February 20, 2020
It seems that the Volumizing products are not as moisturizing as I remember. I also really liked the pump lid which was convenient in the shower. My color is also darker and slightly more Red, so I'm wondering if I received the 2nd Formula that was mixed for me? The 1st one was more like this color. In any case I don't know of anyway to glase this over. I have a mixture of colors since my hair is much longer now and the back hair and lower hair had lightened in the sun. I'm sure it will lighten up and I had a few inches cut off to help out with this look. Thanks.
Karen - Thank you for your feedback on your color and hair care products. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Bridget R.
February 17, 2020
Too much
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Bridget R.
February 17, 2020
My aunt, a hairdresser, told me a long time ago not to use volume shampoo bc it “enlarges” the hair cuticle...well, I was struggling with thinning hair and would do anything to have some volume, so I tried this. Unfortunately, it seemed to do exactly what my aunt said, my hair just looked thin and poofy.
Bridget - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Catherine M.
February 12, 2020
Catherine M
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Catherine M.
February 12, 2020
I'm sorry but there is just to much perfume in the conditioner for me. I tried it a few times & it gave me a headache each time.
Catherine - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Mandy G.
February 9, 2020
Too heavy, never clean.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Mandy G.
February 9, 2020
This product is just too heavy, once I have shampooed and conditioned it always feels like the is a leftover residue in my hair almost like it is not correctly rinsed but it is. Have stopped using after a few try’s as my hair just feels like a greasy tangled mess after using it.
Mandy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary L.
January 27, 2020
Shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Mary L.
January 27, 2020
It makes my hair have a of static which I don’t like. It does smell good..
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo & Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Michelle Z.
January 17, 2020
Not my favorite
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Michelle Z.
January 17, 2020
I like the classic better. This smells great but I have super thick hair and it did little for my volume.
Michelle - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Harriet K.
January 14, 2020
Volume
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Harriet K.
January 14, 2020
Not sure about the volume .. Did not work well for me.
Harriet - We're sorry to hear that our Volume Shampoo + Conditioner Duo did not work well for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ann P.
January 8, 2020
Shampoo
Reviewed: Volume Shampoo
POSTED BY:
Ann P.
January 8, 2020
Really like the shampoo. However, I didn't order it and was surprised when it arrived. And I believe I was charged for the shampoo?
Ann - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Charlene W.
January 2, 2020
color care conditioner
Reviewed: Volume Conditioner
POSTED BY:
Charlene W.
January 2, 2020
it didnt unfrizz my hair and i didnt get the shine i wanted
Charlene - We're truly sorry that our Volume Color Care Conditioner did not provide the shine and de-frizz you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Esther S.
December 31, 2019
Volume Great But...
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Esther S.
December 31, 2019
I LOVE the volume, but my scalp is dry now in the winter.
It's nice for color treated hair but I don't feel like it gives much moisture for color treated hair, or volume. For the price I'll try another brand..
Annie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kara M.
December 23, 2019
Does not get scalp clean
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kara M.
December 23, 2019
It may be good for your color but it doesn’t get your scalp clean
Kara - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Norma A.
December 22, 2019
Shampoo+Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Norma A.
December 22, 2019
I didnt feel it worked didnt like how it made my hair feel.
Norma - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume or feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Natalie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have emailed to discuss this matter further. Keep an eye on your inbox for more details.
POSTED BY:
Linda J.
December 3, 2019
Volume Shampoo and Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Linda J.
December 3, 2019
I was hoping this would be like the shampoo and conditioner included in the color kit. Disappointed it was not.
Linda J. - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christina - We're truly sorry that our Volume Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Peg - We're truly sorry that our Volume Shampoo + Conditioner Duo irritated your scalp. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Terri E.
November 19, 2019
just okay
Reviewed: Volume Shampoo
POSTED BY:
Terri E.
November 19, 2019
My hair feels really clean but I can't honestly tell any difference in the volume. It's a good shampoo but cheaper brands do more for actual volume.
Terri - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carla Bass
November 15, 2019
Shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Carla Bass
November 15, 2019
Shampoo and conditioner
I honestly for me and my hair the shampoo seems to dry it out but that’s just my opinion.
Carla Bass - We're truly sorry that our Volume and Conditioner Duo did not provide the effect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. eSalon Team
Judy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Holly K.
November 11, 2019
I really wanted to love this
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Holly K.
November 11, 2019
I really wanted to love this, but I don’t.... my hair has turned into a giant ball of static.... I am still on the fence because I am still on first bottles, but I am not terribly impressed.. I’m pretty bummed about this.
UPDATE: Hi! I never received an email from you. I have completely used up the shampoo & conditioner. Still a ball of static. Maybe my hair is just too fine for this product. But, everything else I have ordered from eSalon I have absolutely loved!!!
Mary Jane - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
cynthia D.
November 10, 2019
Volume shampoo
Reviewed: Volume Shampoo
POSTED BY:
cynthia D.
November 10, 2019
I have been impressed with the quality of products thus far. That said, this shampoo was disappointing. It did not make a rich lather and my hair was as limp as before. Honestly did not see any difference.
cynthia - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
krystal B.
November 1, 2019
Nothing special
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
krystal B.
November 1, 2019
it left my hair there same as the $1 suave shampoo and conditioner
Krystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Nikole M.
November 1, 2019
Sensitive Scalp?
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nikole M.
November 1, 2019
I've used it three times now and my head has itched a lot all day after each time, I am certain it is the shampoo and conditioner as nothing else has changed about my diet or routine since starting it. I guess it's just not for me.
Nikole - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
Monica G.
October 30, 2019
My hair looked dull and stiff when I used this product
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Monica G.
October 30, 2019
I really like the smell of the product, but it makes my hair look dull and knotty.
I have thick hair, so maybe this works for other hair types.
I have tried other brands of volume shampoo/conditioner before, and I had never experienced this. It makes my hair feel stiff and difficult to even run my fingers through.
Monica - We're sorry to hear that you were disappointed by your experience with our Volume Shampoo and Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Shirley B.
October 29, 2019
Shampoo/cream rinse duo
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Shirley B.
October 29, 2019
Kind of small for the price. I did not see any significant changes to my hair compared to the brand I normally use.
Shirley - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Crystal F.
October 28, 2019
eh..not what I expected
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Crystal F.
October 28, 2019
I thought the shampoo and conditioner would be a bit more luxurious. Unfortunately it made my hair feel really dry and course, like straw, each time I have tried it. Could be I am just used to having super silky hair and this just wasn't what I expected.
Crystal - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume and overall feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nichole G.
October 22, 2019
Didn't like what it did for my hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nichole G.
October 22, 2019
While I love the Classic line, I didn't care for this line.
Nichole - We're truly sorry that our Volume Shampoo and Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
Anita - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Terri - We're so happy to hear that you're enjoying your Volume Shampoo + Conditioner Duo. We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Whit R
October 10, 2019
Terrible Formula
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Whit R
October 10, 2019
Made my hair feel super straw like. Nearly blamed it on hair color damage- but resolved when I went back to drugstore brand.
Whit - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Bambilynn S.
October 7, 2019
Not for my hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Bambilynn S.
October 7, 2019
I received the product I liked it but because my hair is already bleached I feel my coconut shampoo and conditioner are what I have to use but it’s a good product if you wanna try it it’s worth it
Bambilynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angela L.
October 7, 2019
Not sure if it is this product or the color itself making my hair feel greasy
Reviewed: Volume Conditioner
POSTED BY:
Angela L.
October 7, 2019
Not sure if it is this product or the color itself making my hair feel greasy after using the kit and blowdrying my hair.
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Megan P.
October 6, 2019
texture
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Megan P.
October 6, 2019
the volume was ok but i didn't like the texture of my hair after using this product.
Megan - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo.
We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Maripat - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Charlotte Z.
September 30, 2019
Of course we want this
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Charlotte Z.
September 30, 2019
But they didn’t say they had more than enough with the color - ok product though
Charlotte - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jeri B.
September 23, 2019
Not sure yet.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jeri B.
September 23, 2019
I think I ordered the shampoo by mistake. I have problems with shampoo leaving build up on my scalp
Jeri - We're truly sorry that our Volume Shampoo left buildup in your hair. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details!
POSTED BY:
Sonya S.
September 18, 2019
Not thrilled
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sonya S.
September 18, 2019
This combo shampoo and conditioner left my hair unruly and somewhat frizzy
Sonya - We're truly sorry that our Volume Shampoo and Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
linda Lockwood
September 16, 2019
Volume
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
linda Lockwood
September 16, 2019
Don't really care this Shampoo, But Conditioner is good
Linda - We're truly sorry that our Volume Shampoo did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly P.
September 5, 2019
The worst product I have ever used in my hair!
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Kelly P.
September 5, 2019
I am so disappointed in this product because everything else I have tried from your company is good. I do not recommend this product for anyone. It completely dries and strips your hair, you can't even brush through your hair after using it. I even use a leave-in spray conditioner and I still am not able to brush through my hair. Terrible product.
Kelly - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Echan
September 5, 2019
Dried out my hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Echan
September 5, 2019
I got a Volume Shampoo and Conditioner Duo because it was only choice to get free gift at the first order. I have thick and volume hair.
Unfortunately, it was not for me. My hair was dried out and did not get moisture.
Echan - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherry D.
September 4, 2019
Designed for Fine Hair
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sherry D.
September 4, 2019
My hair is really too thick for this combo. I need a shampoo and conditioner that is more softening and helps with making my hair relax. I like some of eSalon’s other shampoo and conditioner duos better.
Sherry - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jeanne K.
September 1, 2019
Bad luck with this one
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jeanne K.
September 1, 2019
Unfortunately, I experienced a great deal of fallout with this product. At first I was attributing it to many other possibilities, but then decided to return to the Classic shampoo and conditioner. Immediately the fallout stopped, and has continued to be normal. I did like the way it made my hair feel though.
Jeanne - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sophie B.
August 18, 2019
Could be better...
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sophie B.
August 18, 2019
Don't really find that it gives my hair any more volume than usual and I think that the conditioner bottle should be bigger that the shampoo bottle as you only need a little shampoo as it lathers up alot, but you need quite a bit conditioner. Does leave the hair shiney though!
Sophie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jamie B.
August 7, 2019
Didnt care for it
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jamie B.
August 7, 2019
I didn't really care for it it was like using baby shampoo and then made my hair oily on the conditioner
Jamie - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brooke B.
August 5, 2019
Very lightweight
Reviewed: Volume Shampoo
POSTED BY:
Brooke B.
August 5, 2019
This product left my hair feeling very soft but can’t tell that it helped with volume.
Brooke - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth D.
August 2, 2019
not great
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Elizabeth D.
August 2, 2019
too thick. very hard to pump had to unscrew lid. very inconvenient,, didnt do any better than store brands
Elizabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Nina
July 31, 2019
Shampoo
Reviewed: Volume Shampoo
POSTED BY:
Nina
July 31, 2019
I didn’t see much difference in my hair using this shampoo
Nina - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janeen C.
July 29, 2019
It was just ok
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Janeen C.
July 29, 2019
The conditioner was not that thick for my hair, I had to use way to much for it to work.
Janeen - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Marie T.
July 24, 2019
Volume shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Marie T.
July 24, 2019
It's not for long curly hair. It made my hair hard to comb and got knots in it. Won't use it again.
Marie - We’re sorry that you were unsatisfied with our Volume Shampoo and Conditioner Duo and that it left your hair feeling knotted. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Christine F.
July 22, 2019
Could be better
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Christine F.
July 22, 2019
I haven't noticed any evidence of these products helping with my hair's volume. Also, I was expecting them to smell better... They don't smell bad exactly, but they have a hint of hair dye smell, which is NOT what I was expecting. I'll probably stick with my store bought shampoo and conditioner.
Christine - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Evelyn M.
July 13, 2019
Shampoo & Conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Evelyn M.
July 13, 2019
I've only just received it. Oil be better able to review it next month.
Christina - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
MERLYN B.
July 5, 2019
price
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
MERLYN B.
July 5, 2019
Too pricey for the amount of size. This particular scent was not too bad, but thought it would be a little stronger.
Merlyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. Here at eSalon, we are always striving to create the best products possible. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debra P.
June 20, 2019
Did’t Care for the volume line
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Debra P.
June 20, 2019
This made my hair feel like it hadn’t been washed. Stuck to my head, I couldn’t do anything with it.
Debra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Jackie- Thank you for your review. We're always looking to improve our service and products, and truly value everything our clients say. Our team of licensed colorists is always happy to provide tips, tricks, and suggestions for the best products for your hair. Please feel free to call or email [email protected] if you have any questions! We hope to continue helping you find hair perfection!
POSTED BY:
Melina P.
June 10, 2019
Not great-felt a bit cheap
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Melina P.
June 10, 2019
I have had my share of both cheap and expensive hair care and this shampoo and conditioner set felt really poor quality. The scent was like a cheap soap and it wasn’t pleasant (sorry) and although it did what it said and my hair had more volume, the set was expensive and actually didn’t last very long (I ran out quite quick). The dye service is great, I just think the shampoo/conditioner needs a bit of work.
10 of 11 people found this review helpful. Did you?
Melina - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
TYNA F.
June 8, 2019
Volume shampoo
Reviewed: Volume Shampoo
POSTED BY:
TYNA F.
June 8, 2019
I was hoping for a volumizing product that worked as well as the the classic shampoo but this product seemed to pull my color out faster. It did however add texture.
Tyna - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
margiepargie
June 3, 2019
Combo
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
margiepargie
June 3, 2019
I like the shampoo and conditioner but I'm not going to purchase again because for the size and the price, I feel like its overpriced.
Margiepargie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Dawn T.
June 3, 2019
Flop
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Dawn T.
June 3, 2019
This needs too much for a good lather. They do not refund if you have tried the product so don’t purchase unless you want to be out of your $ too
Dawn - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laurel P.
May 31, 2019
Shampoo n conditioner.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Laurel P.
May 31, 2019
In a small bottle only. I have long hair. Also not sure how often the set comes.
Laurel - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Renee C.
May 31, 2019
Don't get me Static, I mean started!
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Renee C.
May 31, 2019
This product is not worth it used it twice and it was like someone rubbed a balloon on my head! Went back to my old products and thank goodness I had some left 1st time back using it static was gone!
Renee - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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