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1,666 Client Reviews |
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Great product..Reviewed: Color Care Repair Shampoo My hair definitely feels and looks healthier! I wish it would lather more though so my hair could feel just a bit cleaner. 0 of 0 people found this review helpful. Did you? |
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HAIR PRODUCTReviewed: Color Care Repair Conditioner ALSO WAITING ON THIS ONE TO ARRIVE . 0 of 0 people found this review helpful. Did you? |
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HAIR PRODUCTReviewed: Color Care Repair Shampoo I ALSO AM STILL WAITING ON THIS PRODUCT 0 of 0 people found this review helpful. Did you? |
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conditionerReviewed: Color Care Repair Conditioner I don't know if it would work better w shampoo, but I couldn't afford both. It made my hair feel like it didn't rinse all the way out 0 of 0 people found this review helpful. Did you? |
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Great Conditioner!Reviewed: Color Care Repair Conditioner I love the conditioner but as with the shampoo it ran out way too soon! I had to use a lot of it each time to get it all the way through my hair and I only wash my hair about every three days. I was disappointed to run out so soon! 0 of 0 people found this review helpful. Did you? |
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Great ShampooReviewed: Color Care Repair Shampoo I really love the shampoo! It made my hair look and feel great but it took a lot for my long hair and ran out too soon. I only wash my hair about every three days so I was disappointed that the shampoo did not last very long. 0 of 0 people found this review helpful. Did you? |
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Works Great! Really Great ConditionerReviewed: Color Care Repair Conditioner I love this stuff, the only reason I didn't give it 5 stars is because of the light chemical smell, but I will continue to use! 0 of 0 people found this review helpful. Did you? |
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I like it but my preferred is the firts one I getReviewed: Color Care Repair Shampoo I like all the products from esalon but my prefers is the firts one I ordered 0 of 3 people found this review helpful. Did you? |
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ShampooReviewed: Color Care Repair Shampoo Just a little goes a long way. Rinses out completely. 1 of 1 people found this review helpful. Did you? |
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StrongerReviewed: Color Care Repair Conditioner My hair is stronger now and I louse lest hair 0 of 0 people found this review helpful. Did you? |
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Absolutely amazing!Reviewed: Color Care Repair Conditioner This conditioner is amazing on its own or I have combined it with a bit of the deeply invested nourishing mask and wow my hair was incredibly soft and healthy looking! Only thing I don't like is the bottle size! I wish it was bigger with a pump that dispensed a bit more on each pump. 0 of 0 people found this review helpful. Did you? |
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Probably my favourite shampooReviewed: Color Care Repair Shampoo This shampoo lathers up and works great to help make my hair soft and feel stronger. Only thing I don't like is the bottle size! I wish it was bigger with a pump that dispensed a bit more on each pump. 0 of 0 people found this review helpful. Did you? |
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Color safe repair shampooReviewed: Color Care Repair Shampoo Works great and smells wonderful. Just wish they came in bigger sizes 0 of 0 people found this review helpful. Did you? |
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Leaves hair soft and brushableReviewed: Color Care Repair Conditioner Works well. Doesn't smell good like I'd hoped it would. Leaves hair soft and not tangled. The spout/pump needs to be bigger though, takes 4-5 pumps to get enough for long hair. 1 of 1 people found this review helpful. Did you? |
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Amazing smellReviewed: Color Care Repair Shampoo The very first that comes to my mind when I think of this shampoo is smell it just smells amazing and its been 2 weeks that I am using this shampoo my hair looks volume and have to wait for the hair fall control.I feel like its been in control some what but I think I still need to wait :) 0 of 1 people found this review helpful. Did you? |
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Still decidingReviewed: Color Care Repair Conditioner I have not used the conditioner long enough to really give an impression. However, I do notice that is has a very nice gel-like consistency that easily spreads on my hair. You don't need a lot to get your hair soaked in product. It smells very perfumed, which I like but if you are not a person who likes heavily scented items, I wouldn't recommend this to you. I am a little disappointed that I'm not seeing immediate results with this conditioner but I want to keep giving it a shot. 1 of 1 people found this review helpful. Did you? |
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Smells goodReviewed: Repair Shampoo + Conditioner Duo Good smell, helps with repair but does not last long and value for money wise is very expensive 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Gabriela, We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice duoReviewed: Repair Shampoo + Conditioner Duo First time trying the shampoo and conditioner. I was hoping for similar to the small sachets sent in the colour box but what I picked wasn't the same. Shampoo lathers okay and conditioner feels good on but disappointed there's absolutely little or no fragrance. Would maybe liked a sample try as the ones sent in the box seem to have a better perfume and feel to them. Not sure if I would order the same again as I do like my hair left smelling lovely too. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jane! We apologize for any misunderstanding with the Repair Duo. Please check your emails, we got back to you. |
No differenceReviewed: Repair Shampoo + Conditioner Duo I did not notice a difference in my hair from before and after I finish the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re truly sorry that our Repair Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I love E-salon shampoosReviewed: Repair Shampoo + Conditioner Duo However, this shampoo was extremely drying on my hair. Maybe I just got a bad batch? I will continue ordering shampoo/conditioner from this company, just not this one. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Anne, We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as I expected… 😢Reviewed: Repair Shampoo + Conditioner Duo I got the colour pack and the sachets of shampoo and conditioner were fab!! Bought these on the strength of them but no, they nothing like the sachets, I found they left my hair dry and unsilky. Not a fan unfortunately 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPaula M. - Thank you for your feedback. We are so sorry to hear that our Repair Shampoo & Conditioner Duo didn't meet your expectations. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
Couldn’t tellReviewed: Repair Shampoo + Conditioner Duo No change. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGeri - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Thank you for sharing your feedback. |
No moistureReviewed: Repair Shampoo + Conditioner Duo It left my hair feeling like a large dry tangle and conditioner wasn't silky enough to help. I felt like it stripped the moisture instead of restoring it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Suzanne, We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the moisture and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair fall more also fizzyReviewed: Repair Shampoo + Conditioner Duo Made my hair unmanageable 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Taruna! We are so sorry to hear that the Repair Duo hasn't met your expectations. Please check your emails, so we can help you further. |
Good shampoo however ....Reviewed: Repair Shampoo + Conditioner Duo The shampoo is fine but I won't order it again because I don't like it's smell. I hate to be harsh but it smells like paint. Fix the aroma and I will try again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We're truly sorry that our (Repair Shampoo + Conditioner Duo did not provide the scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Repair conditionerReviewed: Repair Shampoo + Conditioner Duo I purchased your repair conditioner, and used it for the first time. Blow drying my hair. Felt like such a struggle. My hair felt like straw. I am very disappointed with this product. The shampoo is just OK. I would not recommend it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Average shampoo and conditionerReviewed: Repair Shampoo + Conditioner Duo After using the hair color from this company, I used the shampoo and conditioner from their website and found it didn't do anything special for me. My hair was still damaged feeling and still frizzy after my hair dried. You can buy it if you like. I have found cheaper that works better for me though. Good luck with your hair!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Repair shampooReviewed: Repair Shampoo + Conditioner Duo Very disappointing my hair so no improvement, and the conditioner was not conditioning at all, my hair was still hard to comb out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherrill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This Duo was not goodReviewed: Repair Shampoo + Conditioner Duo This combo left my hair feeling heavy with residue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo ok, what conditioner?Reviewed: Repair Shampoo + Conditioner Duo The shampoo was ok, the conditioner was not as it should be, left my hair feeling like it didn’t get conditioned. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGarianne - We're truly sorry that our Repair Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No what I expect itReviewed: Repair Shampoo + Conditioner Duo I always used the moisture shampoo and conditioner from esalon but I decided to change for the shampoo and conditioner repair Im really disappointed about this product I was looking for a repair shampoo that is why I order these products the result left my hair dry Very disappointed I wish esalon can replace this product for the one I always used the shampoo and conditioner moisture. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLizabeth - We’re truly sorry that our Repair Shampoo + Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Awful smellReviewed: Repair Shampoo + Conditioner Duo I bought these after reading the description and thinking they would be amazing as suggested before checking out my first order but honestly, I did not expect the smell/fragrance from these and the feeling my hair would have after. I had been using store-bought shampoo before this, after which I would use garnier conditioner and it would leave my hair really soft but these just made it feel really dry and the smell was really chemical. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Veronica! We are sorry to hear that Repair Duo didn't meet your expectations. We have carefully reviewed your comments and a specialist has contacted you to help you further, |
Terrible.Reviewed: Repair Conditioner Like the shampoo terrible, will not purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sheryl - We're truly sorry that our Repair Color Care Conditioner did not provide the results you were hoping for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
YuckReviewed: Repair Shampoo + Conditioner Duo Does not work. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
If you're sensitive to smells, may want to pass on thisReviewed: Repair Shampoo + Conditioner Duo I'm bummed, I wanted to love this duo but the scent is bad. It's like a combination of plastic bottle and chemical. My husband asked if I used a new hair product because he caught a whiff when I walked by him. I don't want my shampoo/conditioner scent to linger all day and fill the room when I walk in. He didn't like the scent and I don't either. $30.00 for two 9oz bottles is on the pricey side for me. If I could tolerate the scent I'd love to test this out long term. Now I don't know what to do with this stuff. I had the same issue with the Velvet Primer, threw it out. What a waste of product and money. It's weird because the Classic shampoo and conditioner that comes with the hair color has a nice mild scent. Maybe I should have bought that duo. Two stars because I'm sure it's nice shampoo and the conditioner left my wet hair perfectly detangled. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We're truly sorry that our Repair Shampoo + Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details! |
Shampoo and conditionerReviewed: Repair Shampoo + Conditioner Duo Not to happy how my hair feels after each wash, makes my scalp each and hair looks brittle, not too happy with product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorena - We're truly sorry that our Repair Shampoo + Conditioner Duo did not give you the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to work with you to find a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not very moisturizingReviewed: Repair Shampoo + Conditioner Duo Really not impressed. Without any type of hair treatment added my hair feels dry and brittle. The scent is nice and that's about all the good I can say about it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Martina - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the moisture and the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not as conditioningReviewed: Repair Shampoo + Conditioner Duo Cleans my hair great and leaves it fuller. But it seems drier. Maybe I need more conditioning instead of repair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo bad Conditioner okReviewed: Repair Shampoo + Conditioner Duo Sorry the shampoo did nothing to repair my hair. Applied and once sudsed up hair felt grungy crunchy matted and smelled like a wet dog. Turned into a tangled mess I couldnt get my fingers through never mind my wide toothed comb. Thank goodness the conditioner helped to smooth and detangle slightly. I have never experienced this with any product. I left hair to dry naturally then put a ton of conditioning serum I had in my bag (thank goodness!) Managed to comb through but hair did not feel or look healthy or shiny like it usually would. I feel very disappointed that the products did not work at all for my hair (coloured and long). Top marks for the lovely packaging just a real shame the product inside was a let down 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sylvia! We are so sorry to hear the Repair Shampoo didn't meet your expectations. Please remember, we are always here for you. So check your emails, we've just contacted you to help you further. |
ProductReviewed: Repair Shampoo + Conditioner Duo It came in a bag filled with shampoo about 1/4 to 1/2 the bottle because the bottle was not secure. The plastic piece on the opening was busted. When you spend $40 on shampoo & conditioner this is unacceptable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I like this Shampoo, but not the conditionerReviewed: Repair Shampoo + Conditioner Duo When I ordered this set I was looking for a color safe shampoo & conditioner. The shampoo cleanses nicely and lathers well, yet the conditioner does not detangle my hair well at all. I don't like the feel of my hair when I apply this conditioner. I have even let it absorb into my hair after applying for 5-10 minutes in the shower and it just does not condition well. On the plus side, I continued looking for an eSalon product that would better meet my conditioning needs and I found one! If you're looking for a conditioner that really improves hair softness and shine and detangles like a dream, try eSalon's Weekly Retreat! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDina - We’re truly sorry that our Repair Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We are happy that you have found something that works better for you! |
Shampoo and conditionerReviewed: Repair Shampoo + Conditioner Duo Felt the shampoo and conditioner was too watery and didn’t clean my hair properly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Angela: Thank you for contacting us. We are sorry to hear that. We've just emailed you to provide a solution. Please check your emails, and let us know if there's something else we can do for you. |
ComboReviewed: Repair Shampoo + Conditioner Duo Shampoo was ok but conditioner left a big build up on my hair I rinse 2 times 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsToni - We're truly sorry that our Repair Conditioner did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DryReviewed: Repair Shampoo + Conditioner Duo My hair was dry after continued use however by end of day hair looked greasy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We're truly sorry that our (product) did not provide Repair Shampoo + Conditioner Duo that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just okayReviewed: Repair Shampoo + Conditioner Duo Made my hair greasier and now I have a lot of build up 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariya - We're truly sorry that our Repair Shampoo + Conditioner Duo didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HorribleReviewed: Repair Shampoo + Conditioner Duo This shampoo n conditioner is horrible, not only did ,it tangle my hair so bad, that I had to use a different conditioner to relax my hair n it took all the color out, that I just dyed a couple of weeks ago, which is a beautiful reddish brown color now it's just brown n my gray is already coming through. Not happy at all with this shampoo and conditioner! I'm sorry i bought it. Total waste of money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Elisha, we're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
My first eSalon items I won't be buying againReviewed: Repair Shampoo + Conditioner Duo Sorry to report anything negative since I absolutely love everything else I've ever gotten from eSalon but I found the scent of both the shampoo and conditioner to be very unpleasant. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeannie - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't work well for meReviewed: Repair Shampoo + Conditioner Duo The Repair Shampoo + Conditioner did not work well for me. They left my hair with tangles and they did not seem to condition my hair at all. eSalon doesn't accept returns, so I threw it away. What a waste. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLouisa C. - We apologize for the inconveniences caused by our Repair Duo. We totally hear you and are so sorry we missed the mark. Thank you so much for sharing your thoughts with us, and we’ll share your feedback with our team. |
Super dryReviewed: Repair Shampoo + Conditioner Duo I do not like like this shampoo at all. It made my hair somehow oily and dry at the same time. Definitely do not want it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAva S. - Thank you for taking the time to share your feedback with us. We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Strong smellReviewed: Repair Shampoo + Conditioner Duo Left hair feeling healthy and soft but has a very strong smell. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We’re truly sorry that our Repair Shampoo + Conditioner Duo's scent did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't cure the frizzinessReviewed: Repair Shampoo + Conditioner Duo I probably just chose the wrong product. I love the smell and texture of this shampoo and conditioner, but my hair isn't as conditioned as I thought it would be. Tends to be more fuzzy with this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo n conditionerReviewed: Repair Shampoo + Conditioner Duo Seems like it's a little over price for what it is in my opinion it's the same as Garnier or Suave 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lori, we are sorry to hear that our Repair Shampoo + Conditioner Duo did not provide you with the satisfactory results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells really nice but not for meReviewed: Repair Shampoo + Conditioner Duo Since using it I've noticed my hair feel really dry at the ends and definitely a more "heavy" feeling than usual. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline- We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Unsuitable for my hairReviewed: Repair Shampoo + Conditioner Duo I have straight thick hair and these products made me look terrible. The shampoo really dried up my hair and the conditioner failed to soften and untangle them. I would not recommend, Might work for others 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGiulia Z. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Repair Shampoo & Conditioner Duo. Upon reviewing your profile, we see that you have already discussed with our eSalon Team about your concern. Please let us know if there is anything else we can do to help! |
Could be betterReviewed: Repair Conditioner I am very disappointed in this product. I was expecting a deep moisturizing and detangleing result. I can feel how a moisturizer goes once I put it on, this did not feel right. It was hard to comb out and left my hair stacticie and dry. The classic conditioner is much better. I just wanted something like the classic but stronger, more detangling and moisturizing. When the conditioner is on I want it to feel like slime. I love the color and other products, this is the first one that I'm not crazy about. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a good productReviewed: Repair Shampoo + Conditioner Duo These products left my hair feeling coarse and unclean. I went back to Redken All Soft. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarian - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I was hoping for moreReviewed: Repair Shampoo + Conditioner Duo I too was excited to get this, hoping it'd tame my over-colored, bleached & recolored hair, but I'm still left with frizzy, dry hair. I was also really bummed about the scent. I love the scent of the packets that come with my color & assumed this would be the same, but it's very, very subtle. I am ordering the moisture shampoo & conditioner with my next order & truly hope I like its scent better & that it actually does something for my dry, frizzy hair that should be soft waves. Again, it's a shampoo & conditioner but don't see much repairing going on. If the other doesn't moisturize or smell like the mini ones, may have to figure out which one that is. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
EhhhhReviewed: Repair Shampoo + Conditioner Duo They work and they're great just dont like the scent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEirinn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
Made my hair very staticReviewed: Repair Shampoo + Conditioner Duo Not for me made my hair static will give away and go back to esalon moisture 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKellie C. - Thank you for your feedback. We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
NopeReviewed: Repair Shampoo + Conditioner Duo Did not like this at all. Shampoo felt like it was still in my hair after rinsing several times and the conditioner smelled terrible and did not contribute any moisture to my strands. I gave both bottles away after using them twice. The person I gave them to did not like them either. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerra - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation! We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not wowedReviewed: Repair Shampoo + Conditioner Duo It was okay but I was not wowed by this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonia - We’re truly sorry that our Repair Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
could leave better moistureReviewed: Repair Shampoo + Conditioner Duo could leave better moisture 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachele - We're truly sorry that our Repair Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meReviewed: Repair Color Care Shampoo I had hoped it would fade my hair quicker so i could put the new colour on. Not for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna G.- We appreciate your feedback here at eSalon! We're truly sorry that our Repair Color Care Shampoo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not worth itReviewed: Repair Shampoo + Conditioner Duo Really disappointing shampoo, going back to Olaplex. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndreea S.- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with our Repair Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Would not recommendReviewed: Repair Shampoo + Conditioner Duo This left my color-treated hair feeling even more dry and stiff. I have been using this for more than a week to wait to review it. I thought it would be easy to get my shampoo from here as I am getting my color from esalon as well, but unfortunately, these shampoo and conditioners are not it. Very unhappy with these products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not Happy DuoReviewed: Repair Shampoo + Conditioner Duo I was very excited when the duo arrived since I love the color system, however I have used this product for a week now and I have to say it does not measure up to my current cleansing/conditioner system. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the cleansing and conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not impressedeReviewed: Repair Shampoo + Conditioner Duo I've paid less for better quality. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Extremely drying!!Reviewed: Repair Shampoo + Conditioner Duo Won't put this on my hair again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the hydration that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fanReviewed: Repair Shampoo + Conditioner Duo Left hair too difficult to curl 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJen - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide manageability to your curls that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't do what it says it should do for my hairReviewed: Repair Conditioner This conditioner does not do any of the things described it should do to my hair 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSherri - We're truly sorry that our Repair Color Care Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Repair Shampoo + ConditionerReviewed: Repair Shampoo + Conditioner Duo Not happy with this product at all. It dried out my hair something horrible. I had to use a leave in conditioner just to comb my hair out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Repair shampoo and conditionerReviewed: Repair Shampoo + Conditioner Duo Made my hair dry and frizzy. Did not like it, won’t buy again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HairReviewed: Repair Shampoo + Conditioner Duo Made my hair feel limp and fluffy was not for me sorry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra K. - Thank you for your feedback! We're truly sorry for the disappointing experience you have had with our Repair Shampoo & Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details! |
Repair Shampoo and conditioner duoReviewed: Repair Shampoo + Conditioner Duo Delivery is fast. But I don't like them because the Shampoo make my hair too dry than I expected, also conditioner cause my hair falling down a lot. I disappointed about them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Allergic reaction?Reviewed: Repair Shampoo + Conditioner Duo I tried this duo thinking it would be great to keep my hair feeling healthy but I ended up with a scalp full of tiny scabs, which is the opposite of healthy feeling hair. I now have this shampoo and another expensive autoshipped set as well that are unusable. I'm disappointed because I really like the colour care shampoo that comes with my colour orders. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Repair Shampoo and Conditioner did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HorribleReviewed: Repair Shampoo + Conditioner Duo It was not made for my hair. Does not condition. Leaves my hair feeling harsh. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We’re truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Shamoo/conditionerReviewed: Repair Shampoo + Conditioner Duo Didn't like it very much, Didn't condition very well. Sorry. Won't buy this again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJuanita - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DryingReviewed: Repair Shampoo + Conditioner Duo It was so drying it made my hair feel like straw! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Difficulty squeezing the liquid out of the bottleReviewed: Repair Shampoo + Conditioner Duo It's very hard to squeeze out the product because the bottles are too rigid. Also, my hair is unmanageable after using the products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMimi - We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DryingReviewed: Repair Shampoo I used once and I felt like it dried my hair I have natural curly hair so I Will not get again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We're truly sorry that our Repair Color Care Shampoo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Lacks detanglingReviewed: Repair Shampoo + Conditioner Duo I have waist length hair....I hoping for the money that product would detangle better but it doesn't. Even when using a no so cost effective amount of conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not great quality products. Hair dry and brittle feeling.Reviewed: Repair Shampoo + Conditioner Duo I understand that disodium laureth sulfosuccinate and sodium lauryl sulfoacetate are questionable ingredients for color treated hair. Although they aren’t ‘sulfates’ and are supposed to be ‘less harsh’, they’re not touted as great ingredients. I’m surprised to see these ingredients in the products being offered here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for me!!Reviewed: Repair Shampoo + Conditioner Duo Sadly I didn’t enjoy this product, I didn’t find it to be any different than that I would buy off the shelf. My hair didn’t feel great and there was no shine. I also had to wash my hair before I normally do.🥺 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Deborah! I am so sorry to hear that you didn't like the Repair Duo.- We have emailed you with the solution. Please check your emails. |
Colour shampoo & conditionerReviewed: Repair Shampoo + Conditioner Duo Liked the shampoo, hair feels good after use but conditioner left my hair still feeling dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lyn! Thank you for sharing your feedback with us. I am sorry to hear that the Repair Conditioner left your hair dry. - Please check your emails we've emailed you with the solution. |
A little disappointedReviewed: Repair Shampoo + Conditioner Duo I originally wanted the Moisture Shampoo & Conditioner. Since it wasn't available, I opted for the Repair pair. I was hoping it would smooth out the frizziness, but it didn't happen. Not sure what to do with it now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Conditioner and ShampooReviewed: Repair Shampoo + Conditioner Duo Conditioner and Shampoo -not rich enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancess - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the richness that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Will not purchase AgainReviewed: Repair Shampoo + Conditioner Duo I decided to try this repair duo as I love the classic shampoo and conditioner..but this one disappointed me as its a repair product but left my hair in worse condition than before i used it...i have fine hair and it's in decent condition but I figured if the classic leaves my hair shiny and soft..the repair would be even better...i was wrong..it left it feeling coarse and greasy...so I tried using less product the next time and it was not enough to detangle it and still left it with some sort of greasy residue and the texture wasn't anything like what the classic shampoo and conditioner left me with...the classic is amazing..this one I need to remove from my autoship. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meReviewed: Repair Shampoo + Conditioner Duo I neither like nor dislike these products, since I was really wanting the moisture pair and it wasnt available I used this and it was ok. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did Not Work For MeReviewed: Repair Shampoo + Conditioner Duo Sadly, this shampoo/conditioner duo did not help my hair at all. I just use the Suave Repair Shampoo/Conditioner now. This stuff just made my hair seem really dried out and frizzied up. Didn't work! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too heavy for my fine hairReviewed: Repair Shampoo + Conditioner Duo Repair shampoo and conditioner, while a very nice product, is too heavy for my fine hair. The shampoo left my hair looking oily. The conditioner was good if I could avoid getting it anywhere but the ends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work for meReviewed: Repair Shampoo + Conditioner Duo I bought this shampoo and conditioner to help restore some life to my very dry hair. I wash my hair every 3 days and I noticed no difference using this duo. At the suggestion of my hairstylist, I am going to try a co-wash or just rinse and use a conditioner alone. I am trying eSalon co-wash now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too DryReviewed: Repair Shampoo + Conditioner Duo I was hoping this would help with the repairing of dying my root every 10 weeks but it made matters worst, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Repair Shampoo & ConditionerReviewed: Repair Shampoo + Conditioner Duo This is the first time I’ve used a shampoo from ESalon. The shampoo left my hair feeling greasy and limp, unfortunately. Love the color, though, so I’ll stick with that! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatharine - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
conditionerReviewed: Repair Shampoo + Conditioner Duo Not enough moisture for conditioner 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the moisturizing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Male Cologne scentReviewed: Repair Shampoo + Conditioner Duo Smells like Ace men’s cologne (even after hair has been dried and styled). Not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We're truly sorry that our Repair Shampoo + Conditioner Duo did not smell as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo and ConditionerReviewed: Repair Shampoo + Conditioner Duo I purchased these because my hair still had a lot of brassiness after coloring. These products do not leave my hair feeling soft. They just did not work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla- We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the softness that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Strong smell, otherwise okReviewed: Repair Shampoo + Conditioner Duo I noticed my hair getting really dry and thin with the winter setting in so got this shampoo/cond set. Hydrating sets usually weigh down my hair too much. I am underwhelmed so far. Shampoo is nice and leaves hair clean, but conditioner is not giving me the effect I was looking for (thirsty hair wants more:-)). It is very thick and does not feel as emolliating enough. My hair feels just as frizzy, although not as bad as before. My biggest qualm is the smell - it is way too strong, I constantly feel like someone is standing next to me. I am sensitive to smells in general, and not used to have such strong smell around me, feeling it on me is even more disturbing. Thankfully, I do not have allergic reaction to it, like to some others, but it is still too intrusive for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnya - We're truly sorry that our Repair Shampoo and Conditioner did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for my hairReviewed: Repair Shampoo + Conditioner Duo I prefer moisture shampoo and conditioner 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHanna - We're truly sorry that our Repair Shampoo + Conditioner Duo did not work for you. We have reached out to you via email to suggest you another product that might better suit your needs and goals! We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good shampoo butReviewed: Repair Shampoo + Conditioner Duo It is nice shampoo but there something in it that made me itch so I had to stop using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide perform the way that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Repair Shampoo and ConditionerReviewed: Repair Shampoo + Conditioner Duo These smell great and lather up nicely but I see no difference in these products vs any other regular shampoo. I have dry hair that coloring doesn’t help, so I thought this may help soften my texture but sadly it does not. I have used this for a few weeks now and see no noticeable difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose- We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |