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I’d love to review this but my order of 2/28/23 hasn’t been received yet. It is supposed to be delivered today 3/8/23……let’s see what happens & then I’ll revise my review
Cynthia - We are so sorry to hear that your order hasn't arrived yet! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
tracy B.
December 30, 2022
oops!
POSTED BY:
tracy B.
December 30, 2022
Something went awry with my mousse container. When I pressed the top, the mousse exploded from all sides of the top, yielding enough for 3 heads of hair! I though taping might help but now that I examine it closer, I don't think I'll be able to press the top down if i do.
I use the mousse almost daily and just opened the new can yesterday. (sigh)
Tracy - We truly apologize that the Cloud Mousse you received is defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Denise S.
December 12, 2022
Not for me
POSTED BY:
Denise S.
December 12, 2022
I really wanted to like this mousse but after blow drying my hair feels like straw.
Denise - We're truly sorry that our Cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Neva H.
July 12, 2022
Not for me
POSTED BY:
Neva H.
July 12, 2022
Hate the scent and seems more air than product; have to use more product and still not same results as Kenra product I use. eSalon- my #1 complaint with your products are your scents added. They’re all over the map and some are so strong I have actually had to wash back out. I do not like the ROSE scent in this product. I do not want my hair products to compete with my perfume or scented lotions. Of the 8 different products I’ve tried or use from eSalon, there are 7 COMPLETELY DIFFERENT scents and the #1 reason this long term customer doesn’t use more of your products.
Neva - We're truly sorry that our Cloud Mousse did not work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Nancy Y.
July 5, 2022
Cloud Mouse
POSTED BY:
Nancy Y.
July 5, 2022
Nice and light, smells good; but I really don’t get a lot of hold with it.
Nancy - We're truly sorry that our Cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maria S.
June 16, 2022
Didn't like it
POSTED BY:
Maria S.
June 16, 2022
It leaved my hair feeling like cardboard, won't use it again.
Maria - We're truly sorry that our Cloud Mousse did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessi M.
May 3, 2022
Its ok
POSTED BY:
Jessi M.
May 3, 2022
Decent product nothing great or terrible about it, a little drying for my hair type but does give volume
Jessi - We're truly sorry that our Cloud Mousse didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Christina Landry
April 27, 2022
Nope
POSTED BY:
Christina Landry
April 27, 2022
Not sure what the purpose of this product is. Smells good out of the bottle but does nothing for my hair and smell disappears as soon as my hair is dry. The bottle remains almost full and unused in my bathroom.
Hi Christina. We are very saddened to hear that our Cloud Mousse did nothing for your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
Mary - We’re truly sorry that our Cloud Mousse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Erica R.
January 28, 2022
Does not form mousse
POSTED BY:
Erica R.
January 28, 2022
My can only dibbles out a liquid and does not make mousse. I will contacting for a replacement or refund.
Erica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Heather N.
January 19, 2022
Staticky
POSTED BY:
Heather N.
January 19, 2022
Not sure how I feel about this product yet. only used once and it made my hair staticky at the end of the day. I also don't think I used enough. We will see how it works tomorrow.
Heather - Thank you for your thoughts on the Cloud Mousse so far. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Karen S.
October 25, 2021
The pump does not work
POSTED BY:
Karen S.
October 25, 2021
I can not find anywhere on your webpage to return this product, or to let you know I need a replacement
Karen - We're truly sorry that our Cloud Mousse did not work properly. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ann C.
September 30, 2021
Leaves my hair weighted down
POSTED BY:
Ann C.
September 30, 2021
Doesn’t really add any volume and my hair feels weighted down.
Ann - We're truly sorry that our Cloud Mousse did not provide the Volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deanna S.
September 15, 2021
Made hair fell sticky
POSTED BY:
Deanna S.
September 15, 2021
This did not work for me, my hair felt sticky and also after a few hours my hair was frizzy. I love your hair color products and was hoping this would give my hair more volume.
Deanna - We're truly sorry that our Cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Barb - We're truly sorry that our Cloud Mousse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherrie K.
September 9, 2021
So-So
POSTED BY:
Sherrie K.
September 9, 2021
Pretty stiff but didn't add much oomph to my hair.
Sherrie - We're truly sorry that our Cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Andrea B.
August 25, 2021
A little goes a long way
POSTED BY:
Andrea B.
August 25, 2021
A little goes a long way. It works okay but I prefer a gel. It works okay though to style anything.
Andrea - We’re truly sorry that our Cloud Mousse did not fully meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Patricia W.
August 23, 2021
Cloud Mouse
POSTED BY:
Patricia W.
August 23, 2021
I didn't care for the smell or the way it made my hair look and feel.
Patricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jamie R.
July 25, 2021
Dried out my hair
POSTED BY:
Jamie R.
July 25, 2021
My hair felt dry and unhealthy after using. Will not use again. Unfortunately, was not able to cancel auto ship in time and now have a second bottle on the way :/
Jamie - We're truly sorry that our Cloud Mousse did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Charlene P.
July 21, 2021
Cloud Mousse
POSTED BY:
Charlene P.
July 21, 2021
My hair is curly and fine. Although this product did make my hair soft and bouncy, it did not hold my curl in place. My hair was very flyaway all over and frizzy at the crown of my head. The over the counter gel I normally use makes my hair look so much better. I would definitely not recommend for curly fine hair. I was very disappointed especially with the high cost of this mousse, given that the other products I use from eSalon are reasonably priced and far better than their over the counter peers!
Charlene - We're truly sorry that our Cloud Mousse did not provide your curly fine hair the firm hold that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
YVETTE M.
July 19, 2021
The smell!!!
POSTED BY:
YVETTE M.
July 19, 2021
It smells like "Raid" to me! I am disappointed because all of their products smell so nice to me!
Yvette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Sherri - We're truly sorry that our Cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debra B.
June 24, 2021
Don't really notice a difference!
POSTED BY:
Debra B.
June 24, 2021
Have not noticed a difference since I started using it. Makes me sad.
Debra - We're truly sorry that you were not satisfied with the Cloud Mousse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Marlene - We're truly sorry that our cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Julia N.
May 15, 2021
Wanted to love it
POSTED BY:
Julia N.
May 15, 2021
This mousse smells awesome and makes my hair feel really soft. But, unfortunately did not add volume to my hair. Super soft and touchable hold as promised, but my fine hair ended up pretty flat and lifeless compared to other volumizing products.
Julia - We're truly sorry that our Cloud Mousse did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Elsa - Thank you for sharing your feedback. We apologize for any dissatisfaction. We take our clients' feedback to heart and continue to improve our products each and every day. We look forward to your future feedback.
POSTED BY:
Kay B.
March 21, 2021
Left my hair feeling dirty after one day between washings.
POSTED BY:
Kay B.
March 21, 2021
I tried this for the first time yesterday morning after washing my hair. Once it dried and I combed it, it was soft and felt like my clean hair usually feels like (very soft, fine and touchable). But the next morning (today) after combing it felt and looked stringy. I don't wash my hair daily unless I sweat a lot or work outside in the dust. I only used one squirt and I have short hair, so I was disappointed.
Kay - We’re truly sorry that our Cloud Mousse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Andrea C.
February 25, 2021
Okay mousse
POSTED BY:
Andrea C.
February 25, 2021
This mousse is nice but not any different than store brands in my opinion. But, it does the job.
Andrea - We’re truly sorry that our Cloud Mousse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Tammi M.
November 10, 2020
meh
POSTED BY:
Tammi M.
November 10, 2020
It was ok but it left my hair feeling super dry and it was tangled at the ends. My hair is naturally curly, loose spirals with some tighter spirals, not course at all and NEVER tangles. Now, this mousse smells really nice but that's not the point of using it. I have a mousse that I love but of course, as with all things that work for my hair, it has been discontinued. So I was trying to find another one BUT this is not it, I don't think, unless it surprises me later. I'm going to keep using it, so I will update if I find I have been hasty in my judgement.
Tammi - We're truly sorry that our Cloud Mousse did not provide the moisturizing curls that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca L.
October 23, 2020
To heavy for my fine, but thick hair.
POSTED BY:
Rebecca L.
October 23, 2020
I read a review that it was great for someone who has fine hair, but mine is also unusually thick. It seemed to weigh it down, not capture and hold my natural wave.
Rebecca- We're truly sorry that our Cloud Mousse did not provide the strong hold that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary S.
September 8, 2020
Mousse
POSTED BY:
Mary S.
September 8, 2020
It's ok. Does not hold my fine hair as well as I would like.
Mary - We're truly sorry that our Cloud Mousse did not provide hold that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Denise- We’re truly sorry that our Cloud Mousse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Bridgett S.
August 20, 2020
Nice mousse but still too heavy.
POSTED BY:
Bridgett S.
August 20, 2020
This one I’ve tried over and over many different ways. Shaking more and using tiny amounts but by hour two out of the house my hair is flat with this product. I’m very sad. I love the fragrance and texture just doesn’t work with my hair.
Bridgett- We're truly sorry that our Cloud Mousse was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Helena S.
August 15, 2020
Nope
POSTED BY:
Helena S.
August 15, 2020
it made my hair very dry and tangled. It smells great! I'm not saying it's not a good product. It might work for others, but this was not for my hair.
Helena- We’re truly sorry that our Cloud Mousse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Jan- We're truly sorry that our Cloud Mousse did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
ScanGirl
July 16, 2020
Not worth it
POSTED BY:
ScanGirl
July 16, 2020
I’ve used this product 3 or 4 times and have seen no difference in volume. Even if it failed the volume promise, I hoped it would at least hold a curl or wave, but it flunked that, too. Very disappointed. But I love eSalon and will keep using their color.
Lorna- We're truly sorry that our Cloud Mousse did not provide the volume or hold that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nicole- We're truly sorry that our Cloud Mousse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Peggy- We're truly sorry that our Above The Clouds did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kathryn- We’re truly sorry that our Cloud Mousse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Maria M.
May 17, 2020
3 ✨Stars
POSTED BY:
Maria M.
May 17, 2020
Unfortunately this product is not so great. It does leave the hair a bit stinky and did not control my curls. The product is small and expensive. I found other brands that work well and cost less. Therefore, I give it a 3 stars.
Maria - We're truly sorry that our Cloud Mousse did not work with your curls the way that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gail K.
January 26, 2020
Not what I expected
POSTED BY:
Gail K.
January 26, 2020
I really enjoyed your previous sculpting cream/mousse. This one had no effect so I would appreciate a refund. Hopefully you make a product similar to your previous.
Gail - Thank you for your feedback. We apologize for the disappointing experience you had with our Cloud Mousse. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sherry G.
January 16, 2020
I don’t know how this product ended up in my basket.
Sherry - Deborah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Tabetha E.
January 6, 2020
Not good on my hair
POSTED BY:
Tabetha E.
January 6, 2020
All of my products have been great so far. This mousse did not work on my hair. Too sticky and did not help my curls. May work great for others. Just not my thick curls
Tabetha - We're truly sorry that our Cloud Mousse did not provide the support for your curls as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Gail C.
November 27, 2019
This mousse wasn’t a total win for me.
POSTED BY:
Gail C.
November 27, 2019
It actually weighed my hair down and I am Always mindful about not using too much of a product. Especially ones that are administered so near the scalp and can cause more harm than good. “Looks Wise” of course! And it also came out very “runny and thin”, NOT what mousse is suppose to be. It should look like a swirl of vanilla ice cream. Not just a white runny blob that looks more like melting snow.
Gail - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds Mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Antoinette - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
linda Lockwood
September 16, 2019
Mousse
POSTED BY:
linda Lockwood
September 16, 2019
I don't use to often, but it is just OK, it is it heavy for me.
Linda - We're truly sorry that our Cloud Mousse was heavier than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janelle B.
September 10, 2019
No lift
POSTED BY:
Janelle B.
September 10, 2019
I have really flat hair, I use the esalon lift spray so I thought let me try the mousse, didn't do any lift and actually made my hair flatter.
Janelle - We're truly sorry that our Cloud Mousse did not provide the lift you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Miriam D.
September 9, 2019
For fine hair
POSTED BY:
Miriam D.
September 9, 2019
If you have fine hair this is great but not for frizzy or curly hair
Miriam - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Brooke B.
August 5, 2019
Smells great
POSTED BY:
Brooke B.
August 5, 2019
This product smells great but that’s about the extent of the positives. This didn’t help my hair but only made it tangle and sticky yuck! A can of herbal essence volume envy worked better
Brooke - We're truly sorry that our Cloud Mousse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Rondalyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
POSTED BY:
Diane K.
June 12, 2019
I do not like the new formula
POSTED BY:
Diane K.
June 12, 2019
It doesn't come out light an fluffy like before. It's thick and heavy and heavy in my fine hair.
Diane - We're truly sorry that our Cloud Mousse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy L.
June 9, 2019
Dries hair
POSTED BY:
Tammy L.
June 9, 2019
Only used this product a few times and each time it severely dried my hair out. Other hair styling products did not appear to work as well with it either.
Tammy - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Gale Lynn P.
April 1, 2019
mousse
POSTED BY:
Gale Lynn P.
April 1, 2019
for some reason my curly dry hair did not find it very satisfying my results from use were stiff and sticky afterwards.
Gale- We're truly sorry that our Volume Mousse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lydia C.
March 28, 2019
Flatlines
POSTED BY:
Lydia C.
March 28, 2019
not sure what happened, but the last container I received, flattened my Hair something terrible. sad.
Lydia - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Maria B.
March 22, 2019
Mousse
POSTED BY:
Maria B.
March 22, 2019
I like the fact that it’s leight weight and Not too stiff but find my hair feels a little greasy afterwards.
Maria - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kelly L.
March 19, 2019
Not enough lift
POSTED BY:
Kelly L.
March 19, 2019
I honestly did not see a change. I have very fine hair and was hoping for a more lift.
Kelly - We're truly sorry that our Above The Clouds did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mitra S.
March 14, 2019
Doesn't work!
POSTED BY:
Mitra S.
March 14, 2019
This is really light and does not do anything on my hair.
Mitra- Thank you for your feedback. We apologize for the disappointing experience you had with our mousse. We have reached out to you via email to see what we can do about remedying this situation, per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa N.
March 13, 2019
Not Great
POSTED BY:
Melissa N.
March 13, 2019
I felt like this product dried out my hair. When I use this, after drying/styling my hair it felt harsh and not the softness I'm used to. It does give volume but not even as much as in some other products I've tried. Its not worth the money to me.
Melissa- Thank you for your feedback. We apologize for the disappointing experience you had with our Volumizing Mousse. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Dellana - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Carmela C.
February 1, 2019
Nothing special.....gave it away
POSTED BY:
Carmela C.
February 1, 2019
Not impressed. I didn't see anything that made it worth the trouble or the cost. It doesn't distinguish itself (IMO) from store or salon purchased hair Mousse
Carmela - We're truly sorry that our Above The Clouds did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lori - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Kimberly - Thank you for your feedback. We apologize for the disappointing experience you had with our volumizing mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen L.
December 18, 2018
Great product
POSTED BY:
Karen L.
December 18, 2018
I’ve never been a fan of mousse and yet over the years I give in a try a new one with hope of finding one that will change my thoughts towards mousses. Well, I think I may have found that one! I have wavy hair and love how soft my curls feel and my style stays all day! The only 2 downfalls of this product are the initial smell (smells like grandmas lipstick from the 70’s) and that I still need to pair it with a serum to keep the frizz at bay. Otherwise, I really like this product!
Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
POSTED BY:
Margaret H.
December 10, 2018
Not effective with thin hair
POSTED BY:
Margaret H.
December 10, 2018
I love the texture and smell of this product but it did not enhance volume of my thin hair even though I was generous with applying it
Margaret - Thank you for your feedback. We apologize for the disappointing experience you had with our volumizing mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Rosanna C.
December 3, 2018
Volumizes, but leaves a residue...
POSTED BY:
Rosanna C.
December 3, 2018
Volumizing mousse does give hair a bit more volume, but at a price. I used sparingly as I have had less than stellar results from such products. It did work, but left my hair feeling sticky. I could only tolerate the feel of my hair with this product for a day and then had to wash it out.
Rosanna - Thank you for your feedback. We apologize for the disappointing experience you had with our Volumizing Mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Ruth Anne A.
December 2, 2018
Volumizing mousse
POSTED BY:
Ruth Anne A.
December 2, 2018
This product did give me volume, but I didn’t like the feel of my hair after using it. It was an “almost sticky, greasy “ feel. My hair did stay shiny and clean looking after its use.
Ruth Anne - Thank you for your feedback. We apologize for the disappointing experience you had with our volumizing mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Tracy S.
November 29, 2018
Volumizing Mousse
POSTED BY:
Tracy S.
November 29, 2018
It’s nice and light but didn’t feel it really affected the volume as hoped. Still it’s not sticky and doesn’t give my hair the goopy feeling.
Tracy - We're truly sorry that our volumizing mousse did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Wendy T.
November 23, 2018
Just ok
POSTED BY:
Wendy T.
November 23, 2018
I have fine hair and really need mousse to help give me volume and help style my hair. This mousse is too thick and heavy. It doesn’t work well with my fine hair.
Wendy - We're truly sorry that our volumizing mousse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jackie B.
November 22, 2018
Great product
POSTED BY:
Jackie B.
November 22, 2018
Love the product. Only drawback that I gave it 3 stars is the application. You have to push it really hard to get mousse out and only a little bit comes out.
Jackie - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Julie B.
November 19, 2018
Just OK
POSTED BY:
Julie B.
November 19, 2018
The smell was wonderful, hair was soft, but after a few hours the volume was gone.
Julie - Thank you for your feedback. We apologize for the disappointing experience you had with our volumizing mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Rita V.
November 18, 2018
Hair color great, customer service lacking
POSTED BY:
Rita V.
November 18, 2018
I received this product with my October order and was never able to use it as the mousse does not dispense from the can. My first thought was that it had leaked out during transport but decided this was not the case because the can appears full when shaking it. I have tried twice more with the same results. When I push the spray button, nothing happens. I reported this problem to the company and requested a return authorization number but was told it was company policy for the end user to pay shipping to return the product. I could understand me paying to return if I was disappointed with the product but I have NEVER had to pay shipping to return a defective item. I have been using Esalon products for years and have recommended them to my friends. Until now I have been very happy with the company and it’s products. However after my latest experience I am contemplating canceling any future shipments. So very sorry that this has to be the course of action I am being forced to take
Rita - We're truly sorry that our volumizing mousse arrived damaged! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deborah R.
November 15, 2018
Haven’t Even Received Yet!
POSTED BY:
Deborah R.
November 15, 2018
What’s happened to shipping from esalon? I used to get my shipment in 3-5 days. It’s now been 9 days since you shipped this product and I still don’t have it! Of course I haven’t been able to use the product so I can’t give a proper review. But I am very unhappy with your shipping method. This item is with my color and I NEED IT!
Deborah R. - Thank you for your feedback. We’re sorry to hear that your eSalon order has not arrived!. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Pat M. - We're truly sorry that you were dissatisfied Volumizing Mousse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janet L.
November 13, 2018
A little disappointed
POSTED BY:
Janet L.
November 13, 2018
I was a little disappointed with this product. I guess I didn't realize how small it would actually be for the price I paid. It was a typical mousse, nothing fancy.
Janet - We're truly sorry that our Above The Clouds did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gale T.
November 13, 2018
volumizing mouse
POSTED BY:
Gale T.
November 13, 2018
This mouse is liquid every time that I have tried to use it. No matter what way I attempt to use it. Very dissatisfied with this product.
Gale - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Brenda E.
November 13, 2018
Strong perfume smelling Mousse
POSTED BY:
Brenda E.
November 13, 2018
The Mousse worked good but too bad it made me sneeze the whole day that I had it in my hair. I would love this in an unscented version.
Brenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Debra - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jeanette D.
November 11, 2018
It has a great smell and texture .
POSTED BY:
Jeanette D.
November 11, 2018
It has a great smell and texture but I didn’t think it provided and extra volume .
Jeanette - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mary C.
November 11, 2018
Couldn't tell I had used anything!
POSTED BY:
Mary C.
November 11, 2018
I really couldn't tell I had used anything to help with volume. I also found the design of can to be hard to use. I have very weak hands due to arthritis but I haven't had trouble with the can design of the one I am presently using.
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Donna B.
November 11, 2018
Volumizing Mousse
POSTED BY:
Donna B.
November 11, 2018
My hair gets too coated & because I have thick hair, made too much volume also! Have it to my best friend who has very fine & thin hair! She likes it!
Donna - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to us! We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Elizabeth's K.
November 9, 2018
Felt dirty
POSTED BY:
Elizabeth's K.
November 9, 2018
I used .I found my hair. To feel like my hair was dirty. So I tried it again , it felt dirty again .
I am disappointed I have loved all your other products. Especially the hair dye.
Elizabeth - We're truly sorry that our volumizing mousse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melanie S.
November 8, 2018
Not my favorite
POSTED BY:
Melanie S.
November 8, 2018
I don’t know if I dislike this product because I haven’t used mousse for a long time, or if it is just too heavy of a mousse. Maybe I use too much. I’m still trying to love it, experimenting with different quantities, so I’ll update when I find a perfect fit!
Melanie - We're truly sorry that our Above The Clouds did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kira K.
November 5, 2018
What volume?!
POSTED BY:
Kira K.
November 5, 2018
Did not work for me. Gave me no volume but a tacky head.
Kira - Thank you for your feedback. We apologize for the disappointing experience you had with our volumizing mousse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jackie M
November 5, 2018
still waiting
POSTED BY:
Jackie M
November 5, 2018
normally I wouldn't write a review like this but I'm tired of emails being automatically sent out. I'm being asked to rate a product I haven't even received much less had the opportunity to use. If it's any good I will change/update my rating.
Jackie - Thank you for contacting us! Once you have tried your volumizing mousse we would love to hear your feedback.
We truly value everything our clients say and will take your comments into consideration.
POSTED BY:
Alice S.
October 30, 2018
Curly hair needs a bit more something
POSTED BY:
Alice S.
October 30, 2018
I was excited about trying it. I will use it and enjoy it. However, i have curly hair and it didn’t do much for that. I like the smell. It’s very light.
Alice - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Gisela - Thank you for your feedback. We truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Lynn P.
October 24, 2018
Heavily perfumed
POSTED BY:
Lynn P.
October 24, 2018
I am a big fan of the custom color sets and all of the shampoos and conditioners, but this product is too heavily perfumed for me! There doesn't need to be competing scents in every product. Why not unscented?
Lynn- We're truly sorry that our volumizing mousse did not provide the fragrance you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Whitney S.
October 23, 2018
Crunch
POSTED BY:
Whitney S.
October 23, 2018
I'm so glad I didn't pay for this, made my hair stiff and crunchy. I had to wash it out.
Whitney - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Candy G.
October 22, 2018
It may just be me...
POSTED BY:
Candy G.
October 22, 2018
I didn’t like it but it may just be me. I don’t even like hair spray in my hair. Too sticky. I like my hair to stay soft. I just don’t think there is a mouse or product that doesn’t give you the matted sticky feel. So I gave it 3 stars. Because it probably works awesome for some people. It’s definitely better than others I have tried. (I have baby fine Caucasian hair that falls out super easily)
9 of 11 people found this review helpful. Did you?
Candy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Patricia N.
October 22, 2018
Weighs my hair down
POSTED BY:
Patricia N.
October 22, 2018
For a volumizing mousse, this was heavy and weighed down my hair. It also leaves a bad residue, so my hair felt dirty on day one. Despite this, I have it a second try and used less product, but got the same result. Not a fan.
Patricia - We're truly sorry that our Above The Clouds was heavy and weighed down your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy K.
October 18, 2018
much smaller than expected - not effective
POSTED BY:
Tammy K.
October 18, 2018
Came in a much smaller size than expected for the price. Did not provide added volume.
Tammy - We're truly sorry that our Above The Clouds did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Eileen D.
June 20, 2018
Not for curly hair
POSTED BY:
Eileen D.
June 20, 2018
First, the design is bad. The spigot (?) should be taller. you have to shake it really hard to not get liquid to come out, and then because spout is low, it just dribbles.
As a curly girl, I'd like a control mousse, not a volumizing mousse.
Smells OK
Eileen - We're sorry to hear that you were disappointed by your experience with our Above the Clouds volumizing mousse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
Beata - Thank you for your feedback. We apologize for the disappointing experience you had with our Above the Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Loreena A.
May 6, 2018
Works nice but....
POSTED BY:
Loreena A.
May 6, 2018
It’s nice product but please improve the smell....maybe a lemon scent?
Loreena - Thank you for your feedback. We apologize for the disappointing experience you had with our Above The Clouds. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Nicole P.
April 10, 2018
Flat
POSTED BY:
Nicole P.
April 10, 2018
Unfortunately, this mousse seems to do nothing for my hair. It makes it seem flat. I love my hair color kits but I would not order this particular product again.
Nicole - We're truly sorry that our Above The Clouds did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
louise S.
March 28, 2018
Volumizing Mousse
POSTED BY:
louise S.
March 28, 2018
giving this product 2 stars because it smells really great....but not happy with product.....makes hair feel sticky and drys hair quickly
Louise - We're truly sorry that our Above The Clouds left your hair feeling sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Katie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
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