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Brooke - We're truly sorry that our Lift Mist did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Theresa M.
July 20, 2019
A bit disappointed
POSTED BY:
Theresa M.
July 20, 2019
Left my hair really sticky and did nt add any volume of short hair shame as I love the hair colour
Theresa - We're truly sorry that our Lift Mist did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Maria - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted - hairspray. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
May A.
March 7, 2019
Stiff hair
POSTED BY:
May A.
March 7, 2019
I expected volume but it came at the extent of stiff stiff strands, hair becomes so rigid it feels like hard candy. It also clogs very often. Won’t be purchasing again.
May- We're sorry that our Get Lifted spray did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Silvia - We're truly sorry that our Get Lifted did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
DG625
December 15, 2018
Formulation changed, too tacky/stiff
POSTED BY:
DG625
December 15, 2018
I originally got the travel size of this and it was great...light weight, yet gave the lift I was looking for. Tried the full size version, and it was nothing like the travel size! Much too sticky and the scent was too over powering. What happened!? Why the difference in formulation?
Dasha - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted.We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pamela G.
July 27, 2018
No lift
POSTED BY:
Pamela G.
July 27, 2018
Didn’t care for. It didn’t do what it was supposed to do for me.
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kristen C.
July 9, 2018
Lifted but sticky and rough
POSTED BY:
Kristen C.
July 9, 2018
It made my hair feel rough and sticky/tacky.... not worth the temporary lift to my roots.
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Carol N.
June 27, 2018
Root Lift
POSTED BY:
Carol N.
June 27, 2018
I started out with the sample set of the shampoo/ conditioner and root lift. I really liked the root lift spray so I ordered it in the large size along with my color order. What a disappointment when it arrived!
Luckily it was in a lined e salon bag as it had leaked all over it. The safety lid was on correctly and the lid was tight. I cleaned it up and took it with me on vacation only to find it leaked into my makeup bag. I haven’t used it since.
Carol - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Margo - We're truly sorry that our Get Lifted did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Colleen Y.
June 10, 2018
Root Lift Hairspray
POSTED BY:
Colleen Y.
June 10, 2018
I've only used the product once. Too early to tell if I like it as I wasn't sure if I applied it correctly. The reason for the lower rating is because when I received it the product had leaked in the packaging and the container was wet to the touch. I'm not sure how much had leaked. Not a lot, I assume but concerns me to order more product to be shipped to Canada.
Colleen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Julie K.
June 4, 2018
It’s okay
POSTED BY:
Julie K.
June 4, 2018
I tried my order of get lifted today and although it does lift the roots well it left my hair feeling powdery dull and frizzy even after blow drying and straitening. I even ran through some argon oil but my fingers still snag when I run them through my hair. Not a fan sorry😟
Julie - We're truly sorry that our Get Lifted did not provide the lift to your roots that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Teri C.
May 8, 2018
good root lifter if you dont use too much
POSTED BY:
Teri C.
May 8, 2018
I have to be very VERY fine and thin hair. I like your root lifter but I have to be very careful to only use a teeny bit or my hair gets gummy and hard to comb.
Teri - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Jakki - We're truly sorry that our Get Lifted did not provide the help you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary D.
April 21, 2018
Don’t like
POSTED BY:
Mary D.
April 21, 2018
Nice smell. Hair stayed in place but left my hair too stiff.
Mary - We're truly sorry that our Get Lifted did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gretchen R.
April 18, 2018
Dont really notice
POSTED BY:
Gretchen R.
April 18, 2018
I have not really noticed a difference when using this vs regular hair spray. Both have the same effect.
Gretchen - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Holly F.
April 14, 2018
Lifted but. Itchy
POSTED BY:
Holly F.
April 14, 2018
It did lift my hair, but left a residue on my scalp that eventually becomes really itchy
Holly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Amanda D.
April 8, 2018
No product. Cap came off in transit. Good news: Pkg didn’t leak!
POSTED BY:
Amanda D.
April 8, 2018
I love this stuff. Disappointed. No product to use. 😞
Amanda - We're truly sorry that our Get Lifted arrived to you damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rita H.
March 26, 2018
Worst product I've ever purchased from you!
POSTED BY:
Rita H.
March 26, 2018
Initially hair is sticky and then rock hard so you can't get a comb through. My hair felt rough although I'd used it sparingly. Extremely disappointing and from shine - no sign. It was a complete waste of money for me!
Rita - We're truly sorry that our Get Lifted did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan F.
February 22, 2018
Never was able to use
POSTED BY:
Susan F.
February 22, 2018
I received the one I ordered but it was opened and all over my bag. I emailed customer service and they sent me another one. Well...!!! you won’t believe it, not only was it opened it was empty and all over the packageing the Post Office had put it in another bag because everything was saturated. In all fairness I didn’t notified customer service again because I didn’t think they would believe me how could this happen twice too the same person.... lol 😂
Susan - We're truly sorry that our Get Lifted arrived damaged both orders. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tina S.
February 15, 2018
My hair does Not like this
POSTED BY:
Tina S.
February 15, 2018
Have used as per instructions on damp and dry hair, in both ways leaves my hair without additional volume, weighs it down and makes it look dirty, heavy and greasy. For me a waste of money.
Tina - At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your disappointment with our Get Lifted Root Lift Hairspray. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Carol P.
February 11, 2018
Made my hair very dry and stiff
POSTED BY:
Carol P.
February 11, 2018
I really was hoping this product would work, as I travel quite a bit and thought it would be easy to travel with. Unfortunately, it made my short hair very dry and stiff. I wound up having to re-wash my hair after using this. Love eSalon, but this product was not for me.
Carol - We're truly sorry to hear of the disappointing experience you had with our Get Lifted Root Lift Hairspray. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda S.
February 8, 2018
Terrible
POSTED BY:
Linda S.
February 8, 2018
This product is not what I expected, I originally saw it on UTube with a girl doing a how to get thicker hair spot. So I followed her instructions to the letter and NOPE. Its a sticky mess of rat producing gunk. I had to wash my hair to get it out bc when it dried it was so hard like cement. If I were to comb my hair it would have pulled it out.
Linda - We're truly sorry that our Get Lifted did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dawn B.
January 17, 2018
Umm
POSTED BY:
Dawn B.
January 17, 2018
Sorry not impressed..well I do like the products I've tried..this one falls short..I gave away
Dawn- We're truly sorry that our Get Lifted Root Lift Hairspray did not meet your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kathryn O.
January 16, 2018
Too stiff, no lift.
POSTED BY:
Kathryn O.
January 16, 2018
I really wanted to like this product. I have used it three times now, with and without other trusted products in my daily routine, and every time I’ve used it my roots are essentially glued to my scalp. I literally have to go through my hair inch by inch with a fine comb to pull my hair away from my scalp. I can’t imagine it’s any different from spraying hairspray directly at my roots. Maybe the foam is better?
Kathryn - We're truly sorry that our Get Lifted left your hair feeling glued to your scalp. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Miriam D.
January 15, 2018
Disappointed
POSTED BY:
Miriam D.
January 15, 2018
I’m not sure if using correctly but I don’t see mayor volume.
Miriam - We're truly sorry that our Get Lifted did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deborah S.
January 7, 2018
Formula changed!
POSTED BY:
Deborah S.
January 7, 2018
I loved this product until the formula changed! Now it feels and smells like drugstore hairspray, whereas before it was an excellent and soft volumizer. PLEASE RETURN TO THE PREVIOUS FORMULA!
Deborah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Tiffany - We're truly sorry that our Get Lifted Root Lift Hairspray did not provide the results your Mom expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kulli S.
December 31, 2017
Un lifted
POSTED BY:
Kulli S.
December 31, 2017
I was so looking forward to using this product, but I’m afraid it fell flat of expectation. Although it did come in lovely packaging, I used as directed, but felt it left my hair a little crispy and not any more lifted than using a high street heat spray. Feel like I’ve wasted my money if truth be told. I have short fine hair and it did change the texture, just not for the better. Sorry!
Kulli - We're truly sorry that our Get Lifted Root Lift Hairspray did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jodi J.
December 29, 2017
Works
POSTED BY:
Jodi J.
December 29, 2017
I like it, but not as well as Bumble to Bumble. the price is much better.
Jodi - Thank you for taking the time to share your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mary J B.
December 29, 2017
Remains sticky
POSTED BY:
Mary J B.
December 29, 2017
I was looking forward to trying out this product and was disappointed
Mary - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about disappointment with our Get Lifted Root Lift Hairspray. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Heather R.
December 28, 2017
New formula is not an improvement
POSTED BY:
Heather R.
December 28, 2017
I used to love this product!! The last few bottles I have received have been awful. I thought maybe I had a bad batch so I tried another bottle and had the same experience. I even tried reordering a third time but it is still the same. The new formula is sticky (like hairspray), smells strongly of alcohol (loved the old formula smell) and actually leaves my hair looking greasy the next day (I have not had that problem in 30 years and it's fine when I don't use this product). It also does not give the same lift it did. Please bring back the old formula!!!
Heather - We're truly sorry that the new formulation of our Get Lifted Root Lift Hairspray did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sharla B.
December 16, 2017
A little lift
POSTED BY:
Sharla B.
December 16, 2017
This product does give some lasting lift, but it is also very sticky, very hard to wash off anything it touches, and makes your hair feel yucky.
Sharla - We’re sorry that you were unsatisfied with our Get Lifted Root Lift Hairspray and that it left your hair feeling yucky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rosemary F.
November 14, 2017
Didn’t work for me
POSTED BY:
Rosemary F.
November 14, 2017
I have very fine and thin hair. This product didn’t do a thing. It smelled nice tho
Rosemary- We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Marion C.
November 11, 2017
Disappointing
POSTED BY:
Marion C.
November 11, 2017
The formula must have changed. This is impossible for me to use. It's as though I'm using stiff hairspray on my damp hair and it is impossible to comb. I was careful to use sparingly on roots only. The previous purchase of this product did not have this issue. Will not purchase again and I'll have to throw out the product. Cannot even pass it on to anyone else to use. Refund please.
Marion - We're sorry to hear you don't like our new Get Lifted Root Lift Spray formulation. We've added a credit to your account in the amount of your purchase so you can try something new. Look for our email for more information.
POSTED BY:
Deb S.
November 5, 2017
Sorry, honest review, Ick!
POSTED BY:
Deb S.
November 5, 2017
I’ve used numerous other salon brand root lifters so l’m no neophyte with this type product. I watched a couple youtube “how-to’s” then decided to try this brand. I did everything by the directions & unfortunately it was a mess. It was like l poured clear nail polish on my roots. After using a wide tooth comb & dryer to chip pieces out of my hair l gave up & had to wash it out.
I also bought the shampoo which didn’t seem to lather very well, even after a 2nd washing. Not too impressed with this brand. Sorry, it’s an honest review!
Deb - We're sorry to hear you had a bad experience with our Get Lifted Root Lift Spray. For best use, we recommend spraying several inches away from your hair and only using a small amount. Per our Satisfaction Guarantee, we've added a credit toy our account and sent a follow-up email.
POSTED BY:
Jan H.
November 3, 2017
Very disappointing
POSTED BY:
Jan H.
November 3, 2017
I found this to be very sticky and not very effective -- a waste of money.
Jan - We're sorry you weren't a fan of our Get Lifted Root Lift Spray. We've added a credit to your account in the amount of your purchase so you can try something new! Look for our follow-up email for more information.
POSTED BY:
Noreen H.
October 30, 2017
Solid
POSTED BY:
Noreen H.
October 30, 2017
I is a good product however my head was itching after don't know if I put to much on.
Noreen- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jo W.
October 15, 2017
Left hair tacky, stiff and wet looking
POSTED BY:
Jo W.
October 15, 2017
Was excited to try this, however it left my hair tacky, stiff and wet looking. So glad I tested it on a Sunday so I didn't need to rush out as I had to wash it again.
Jo- We’re sorry that you were unsatisfied with our Get Lifted Root Spray and that it left your hair feeling tacky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
candi L.
October 4, 2017
didn't like
POSTED BY:
candi L.
October 4, 2017
I have used this product twice and it left my roots "hard" and made my hair feel dirty.
Candi- We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Hairspray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Susan B.
September 22, 2017
get lifted
POSTED BY:
Susan B.
September 22, 2017
I was so disappointed with this product , after reading some of the reviews I had such high hopes as I really am struggling to find a hairspray that has good hold but does not feel crunchy or make my hair look dull and I am afraid this did both , it made my hair look flatter rather than lifted.
Susan- We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Lisa J.
September 20, 2017
Not much volume
POSTED BY:
Lisa J.
September 20, 2017
Not a favorite, did not add body to your hair. I would not purchase again
Lisa- We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
JDoc
August 28, 2017
Very strong smell
POSTED BY:
JDoc
August 28, 2017
If you are sensitive to fragrance this product will give you headache.
JDoc - We're sorry to hear you experienced a sensitivity to the fragrance in Get Lifted Root Lift Spray. Per our Satisfaction Guarantee, we have added a credit in the amount of your purchase to your account. Look for our follow-up email for more information.
Santropez27 - We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Hairspray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Shelley T.
August 23, 2017
Broke :-(
POSTED BY:
Shelley T.
August 23, 2017
Worked wonderful for the first spray...second spray wasn't able to come out, all the product gathered at the top of the lid and ran down the side...very disappointed...cant use it! Was looking forward to this too!
Shelley - We're sorry to hear that you were disappointed by your experience with our Get Lifted. We have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Janet C.
August 22, 2017
stiff
POSTED BY:
Janet C.
August 22, 2017
washed my hair and applied to damp hair, let it dry, it was stiff like hairspray, and did not produce any lift to my roots. might be ok to apply after styling, but not for a root lift
Janet, we're truly sorry that our Get Lifted did not provide the lift you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Kathy - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen D.
August 8, 2017
Sticky
POSTED BY:
Karen D.
August 8, 2017
I sprayed this on my roots and noticed right away how sticky it was. It was difficult to use my round brush on my hair with my blow dryer.
I also didn't care for the scent.
Karen - Because you felt our Get Lifted was sticky and did not provide you with the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Joyce S.
August 2, 2017
Not so much
POSTED BY:
Joyce S.
August 2, 2017
Have fine hair which must be almost dry to get volume out of this product.
Joyce - We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Hairspray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Anna - We're truly sorry that our Get Lifted Root Lift Hairspray did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Beverly B.
July 11, 2017
Awful
POSTED BY:
Beverly B.
July 11, 2017
This product made my scalp flake in every place that I sprayed. Totally can not use this product.
Dear Beverly - We're truly sorry that our Get Lifted Root Lift Hairspray did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
fatin B.
July 8, 2017
root lift spray
POSTED BY:
fatin B.
July 8, 2017
it works nice on the roots to give the lift, unfortunately the spray bottle did not work right, and it ends up pouring out of the bottle and not the nostril, which makes the hair very stiff.
i have to find another bottle to transfer the liquid into it, unless you want to send me another bottle
Fatin - Thanks for bringing the issue you’re having with the dispensing pump on our Get Lifted to our attention. Per our Satisfaction Guarantee, we've gone ahead and sent you a replacement Get Lifted.
POSTED BY:
Valerie P.
June 28, 2017
Get Lifted
POSTED BY:
Valerie P.
June 28, 2017
I used this product and it didn't do what it said it would. I tried using it once more and still nothing. Disappointing.
Valerie - We're truly sorry that our Get Lifted did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
Nancy - We're truly sorry that our Get Lifted did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Deena H.
June 13, 2017
Not for me
POSTED BY:
Deena H.
June 13, 2017
My hair is thick and heavy and this product doesn't lift enough for me.
Deena - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Sheila P.
June 13, 2017
Good but not best for me
POSTED BY:
Sheila P.
June 13, 2017
I used this but it left my hair a bit sticky.
I already use Catwalk which I find brilliant so will be sticking (no pun intended) to that.
Sheila - We're truly sorry that our Get Lifted did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Kris S.
June 9, 2017
Not a miracle
POSTED BY:
Kris S.
June 9, 2017
Made my aging hair duller and coarser than it already is. Does add lift but I don't like the feel of my hair after using it.
Kris - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Withers - We're truly sorry that our Get Lifted did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
McKayla B.
May 30, 2017
Excited to order but it's not the best..just okay!
POSTED BY:
McKayla B.
May 30, 2017
I was super excited to order. It smells great works just okay! :/
McKayla - We're truly sorry that our Get Lifted Root Lift Spray did not provide the results you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Lizzie
May 24, 2017
This did nothing for my hair.
POSTED BY:
Lizzie
May 24, 2017
This product did absolutely nothing to improve volume in my hair. I tried using a lot, I tried using a little, different styling methods, etc and got zero results. A total waste of money. Can't understand why castor oil would be added to a volumizing product.
Lizzie - We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Emily G.
April 25, 2017
;-( not my type
POSTED BY:
Emily G.
April 25, 2017
Sadly disappointed with this product as it stiffens my hair & is tacky to touch
Emily - We're so sorry our Get Lifted Root Lift Spray was too stiff. For the same volume with less tacky touch, we recommend our Above the Clouds Volumizing Mousse. We've added a credit to your account and sent you a follow-up email.
POSTED BY:
Kathy C.
March 31, 2017
I'll stick with Loreal
POSTED BY:
Kathy C.
March 31, 2017
It made my hair oily and dirty fast. Didn't really give much boost.
Kathy - We're sorry to hear you had a disappointing experience with our Get Lifted Root Lift Spray. We suggest applying it to recently washed hair, using only one or two sprays, and applying several inches away from your scalp and then blow drying for maximum lift.
POSTED BY:
Pamela A.
March 27, 2017
Not what I expected
POSTED BY:
Pamela A.
March 27, 2017
It does not work that well for my hair. Disappointed.
Pamela- Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jeannette V.
March 11, 2017
Not my fav
POSTED BY:
Jeannette V.
March 11, 2017
My hair feels weighed down and dirty when I use this product
Jeannette- We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more informatio
Karen- We’re sorry that you were unsatisfied with our Get Lifted. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Ana Maria - We're sorry to hear our Get Lifted Root Lift Spray wasn't the product for you. Per our Satisfaction Guarantee, we've added a credit to your account. Look for our follow-up information for further details!
POSTED BY:
Francesca P.
February 13, 2017
Not happy
POSTED BY:
Francesca P.
February 13, 2017
Not to happy with this product, doesn't work at all. Tried using it differently but still didn't work.
Francesca - We're sorry to hear that you were unhappy with our Get Lifted Root Lift Spray. To find a product that works better for your hair, we've added a credit in the amount of your purchase to your account. Look for our follow-up email for more information.
Amy - We're truly sorry that our Get Lifted did not provide the experience you expected. We see a credit has already been added for your products. We look forward to providing you with a product that will better suit your needs.
POSTED BY:
carolyn W.
February 11, 2017
Its a texture thing
POSTED BY:
carolyn W.
February 11, 2017
Hair looks good, if you don't look to closely. The feel of my hair tends toward EEWWW.
Carolyn - We're sorry to hear that you were unhappy with the texture of our Get Lifted Root Lift Spray. To find a product that works better for your hair, we've added a credit in the amount of your purchase to your account. Look for our follow-up email for more information.
POSTED BY:
Anja D.
February 1, 2017
Terrible
POSTED BY:
Anja D.
February 1, 2017
Made my hair look oily instantly and didn't provide volume.
Anja - We're so sorry to hear about Get Lifted Root Lift Spray didn't provide the volume you were looking for. We recommend using a light spray on your roots and blow drying your hair afterwards. Holding the bottle farther from your scalp can also help ensure you don't apply too much product to your hair.
POSTED BY:
Sarah T.
January 29, 2017
Yikes.
POSTED BY:
Sarah T.
January 29, 2017
Would not recommend at all. Sadly, this did nothing for my hair. Literally nothing.
Sarah - We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Spray. Because you were unhappy with the results, we have gone ahead and issued a refund for the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Gayla - We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Amy - We're sorry to hear you weren't happy with our Root Lift Spray. Per our Satisfaction Guarantee, we've added a credit in the amount of your purchase to your account. We've sent you an email with more information.
Cheryl - We're sorry to hear our Get Lifted Root Lift Spray didn't meet your hair care goals, so we've added a store credit to your account to try something new! We recommend our Above the Clouds Volumizing Mousse for great volume with a softer feel. Look for our email with more information.
POSTED BY:
Elgee N.
January 9, 2017
Stiff
POSTED BY:
Elgee N.
January 9, 2017
I know the object of the product, and it does what it says it does, but it leaves my hair a little too stiff for my use.
Elgee - We’re sorry that you were unsatisfied with our Root Lift Spray and that it left your hair feeling stiff. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Margaret - We’re sorry that you were unsatisfied with our Get Lifted Root Spray. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Catherine S.
December 4, 2016
Horrible Residue
POSTED BY:
Catherine S.
December 4, 2016
I followed the instructions on how to use this root lifter and I absolutely hate the way my hair feels after hair drying. It feels waxy and it makes me feel like my hair is dirty. There is so much residue that this product leaves that I literally feel like washing my hair again. Since there is so much residue weighing it down, it failes to lift my roots! I have stopped using this product after 3 uses. Pretty sad as my hopes that this would be a great product have vanished.
Catherine - We're sorry to hear that you were disappointed by your experience with our Root Lift Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Stephanie L.
November 18, 2016
Disappointed
POSTED BY:
Stephanie L.
November 18, 2016
The product is not up to my expectation, no volume effects, i am very disappointed with this purchase
Stephanie - Because you felt our Get Lifted Root Lift Spray didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Cheryl - We’re sorry that you were unsatisfied with our Get Lifted and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Peggy P.
November 12, 2016
Root Lift--not much
POSTED BY:
Peggy P.
November 12, 2016
The product did not lift the root much at all--almost lke not using product.
Peggy - We apologize that our Get Lifted Root Spray did not provide the lift you expected at your roots. Per our Satisfaction Guarantee, we have added a store credit to your account for the amount of your purchase. We look forward to matching you with the right product for your needs!
POSTED BY:
Catherine S.
November 10, 2016
Disappointed with volume issues.
POSTED BY:
Catherine S.
November 10, 2016
Used this with BIG LOVE Color Safe Volumizing Shampoo and BIG SOFTIE
Color Safe Volumizing Conditioner. The overall result was less than acceptable. My hair never goes that flat after using my previous products...to which I will return.
Catherine - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Lanita H.
November 10, 2016
Works fine
POSTED BY:
Lanita H.
November 10, 2016
Left my hair looking greasy at the end of the day.
Lanita - We’re sorry that you were unsatisfied with our Get Lifted and that it left your hair feeling and looking greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Jackie - Because you felt our Get Lifted didn't provide the lift you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Erika L.
October 6, 2016
Heavy feeling
POSTED BY:
Erika L.
October 6, 2016
Feels like there is residue in my hair - I am not a fan of that feeling. Boot is minimal and short-lived.
We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Rosaura S.
September 22, 2016
Pump broke after 3 use
POSTED BY:
Rosaura S.
September 22, 2016
I purchase the root lift and I notice a little lift but after the 3rd use the pump stop working, now im stuck with the whole bottle and hopefully I'll find a pump that can work for the remainder of it. The pump is cheaply made for what you pay for. Would not purchase this again.
Rosaura - Thank you for taking the time to review this product! We have sent you another Get Lifted Root Lift Spray at no charge so you can fully enjoy the product. Please let us know if there is anything else we can do to assist you.
POSTED BY:
Jodi F.
September 22, 2016
Doesn't do much for my hair
POSTED BY:
Jodi F.
September 22, 2016
It feels like im spraying water with the scent of lemon. Doesn't do much for my hair, I really don't notice that big of a difference
Jodi - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
carolee L.
September 13, 2016
root lift spray
POSTED BY:
carolee L.
September 13, 2016
It wasn't what I needed. I'll return to my former product.
Carolee - We're sorry that our Get Lifted Root Lift Spray wasn't what you needed. Per our Satisfaction Guarantee, we have added store credit to your amount. Check for an email with more information in your inbox!
POSTED BY:
Marie G.
September 4, 2016
Nozzle broken / long delivery
POSTED BY:
Marie G.
September 4, 2016
Product works wonders for the roots and really does a bang-up job at providing volume. However I waited weeks for my shipment to Denmark (close to 3 weeks) and when it finally arrived, the nozzle didn't work. Nothing comes out when you pump. I didn't feel like sending it back and waiting another x amount of weeks, so I managed to swap it out with a nozzle from a competitor's product.
Marie - Thanks for bringing the issue you’re having with the nozzle on our Get Lifted to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
Angela - Thank you for your feedback. We apologize that you feel our Get Lifted is too expensive. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
Patrice R.
September 2, 2016
Meh
POSTED BY:
Patrice R.
September 2, 2016
Can't tell that it did anything. The mousse I use does a better job
Patrice - Because you felt our Get Lifted didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Debbie M.
August 20, 2016
Too strong of a hold
POSTED BY:
Debbie M.
August 20, 2016
I have only used it once and maybe I need to experiment with it, but the hold was so strong I couldn't style my hair. As I dried my hair, it began to feel like there was varnish in it.
Debbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
Lori F.
August 13, 2016
Not for me.
POSTED BY:
Lori F.
August 13, 2016
Did not like this product. Too stiff/starchy. EVen my husband would not use it.
Lori - We’re sorry that you were unsatisfied with our Get Lifted and that it left your hair feeling too stiff. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sandy H.
August 12, 2016
Your product and your service suck
POSTED BY:
Sandy H.
August 12, 2016
You make it impossible to cancel it is s scam
10 of 13 people found this review helpful. Did you?
Sandy - Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. We see that you were able to get in contact with a representative who canceled your service. We apologize for any confusion.
POSTED BY:
Sherry J.
August 9, 2016
This is a NOT
POSTED BY:
Sherry J.
August 9, 2016
I only used it twice. The first time it left my roots feeling like sawdust and the "lift" was absent. I tried it again thinking maybe I did something wrong. Same results.
Sherry - We’re sorry that you were unsatisfied with our Get Lifted and that it left your hair feeling so dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Alison A.
August 1, 2016
Useless
POSTED BY:
Alison A.
August 1, 2016
I find this to be absolutely useless. Not only does it fail to provide the promised lift, it flattens out my curly hair and makes it much worse than before. Waste of money, and waste of space on the shelf.
Alison - Because you felt our Get Lifted didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Amy B.
July 12, 2016
Too heavy
POSTED BY:
Amy B.
July 12, 2016
I've tried to use this a couple of times...but it leaves my hair too flat and heavy on my head ... And I eased up considerably on how much I use. Just not a good fit for me. In addition, when it was shipped to me, the attachment at the top of the bottle was broken off and it doesn't fit right in the bottle. Just not a good experience.
Amy- We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Spray. Because you were unhappy with the results, and the bottle arrived damaged, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kelly S.
July 7, 2016
Way Too Sticky For Me
POSTED BY:
Kelly S.
July 7, 2016
Just not for me. I do not like the texture at all.
Kelly - We're truly sorry that our Get Lifted Root Lift Spray did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Anne M.
July 5, 2016
Cannot figure out how to use it!
POSTED BY:
Anne M.
July 5, 2016
Cannot figure out how to use it! Spray function does not work. No hole for spray to come out of. Tried punching hole but all I got was a very small mousse type of product. Undid the whole top and poured small amount into palm of hand and tried to massage into roots without much success. More directions please.
p.s. I need more hair spray please with next order!
Anne- We're truly sorry that you were dissatisfied with our Get Lifted Root Lift Spray. Upon reviewing your profile, we see that you communicated with a representative, who was able to successfully help you. We hope to continue helping you find hair perfection!
POSTED BY:
Mary F.
July 4, 2016
I don't think this works at all.
POSTED BY:
Mary F.
July 4, 2016
The root lifter is not doing anything for me. :( Do you need short hair for this to work? My hair length is just above my shoulders but I have bangs and it does not even help there.
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say.
Janet - Because you felt our Get Lifted Root Lift Spray didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
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