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Nin - We’re sorry that you were unsatisfied with our Get Lifted and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Isabel T.
June 26, 2016
Did not work
POSTED BY:
Isabel T.
June 26, 2016
This product did not work at all. Instead of lifting it flattened my hair worse then without the product. I used it on my bang area. Now I have a bottle of unused product, I would like to return it but I don't believe there is a return policy.
Isabel-We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Spray. Since you were unhappy with your results, we will be reaching out to you to discuss your refund, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kathleen S.
June 6, 2016
containers
POSTED BY:
Kathleen S.
June 6, 2016
the pump containers are very hard to open the first time....so they break and are therefore wasteful
We're sorry to hear that your Get Lifted Root Lift Spray bottle broke. Because of your experience, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Patricia C.
June 5, 2016
Root lifter
POSTED BY:
Patricia C.
June 5, 2016
This root lift did not make an impact- it just runs off my scalp and roots and onto my face.
Patricia - We're sorry that our Get Lifted It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have refunded you in the amount of your purchases. Again, we are sorry that you were unhappy with this product.
POSTED BY:
rosanna S.
May 30, 2016
Product was Meh....
POSTED BY:
rosanna S.
May 30, 2016
I was excited to get this product because I wanted to have a good lift product and well, it's nothing to rave about. It does give you some lift, but that's about it. I do like the scent of the product.I did NOT like the way it made my hair feel when I sprayed it in sections,it left it DRY & BRITTLE feeling. I'm in a lot of makeup groups and we always give reviews on products and I honestly couldn't give this one a 5 STAR and I was so disappointed that I couldn't. Will I purchase this again? No... I thought about purchasing other hair items to review, but I'm not going too,and end up not liking them and wasting my money ....
Rosanna - We’re sorry that you were unsatisfied with our Get Lifted and that it left your hair feeling dry and brittle. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Kathy P.
May 28, 2016
makes my head itch.
POSTED BY:
Kathy P.
May 28, 2016
Makes my head itch and does not help my hair hold. I would like a refund.
Kathy- We're sorry to hear that you were disappointed by your experience with our Get Lifted Root Lift Spray. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
POSTED BY:
Alicia T.
May 23, 2016
Lift or limp
POSTED BY:
Alicia T.
May 23, 2016
This product did not give the lift it says it does. I have thick short hair and this did not work on it.
Alicia - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Al Y.
May 19, 2016
Not so sure about this product
POSTED BY:
Al Y.
May 19, 2016
My hair is shoulder length so that may have had something to do with it not lifting my roots. I just didn't notice any difference in the way it looked after using lift spray on the roots.
Al - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Joanna B.
May 18, 2016
Don't see the lift
POSTED BY:
Joanna B.
May 18, 2016
Could not see the lift and it left my hair feeling sticky and like straw.
Joanna - Because you felt our Get Lifted didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sonya R.
May 16, 2016
Not enough volume or hold
POSTED BY:
Sonya R.
May 16, 2016
I was so looking forward to receiving this product after reading great reviews online. Unfortunately this products did not provide any volume. After spraying and styling, it felt as if I hadn't put anything in my medium legnth, fine hair. I tried using more the next time after I washed my hair and it was damp, but still the same - no volume ☹️. I've bought drug store brands that performed better.
Sonya - We're sorry to hear that you were disappointed by your experience with our Get Lifted. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Donna P.
May 16, 2016
Root Lift
POSTED BY:
Donna P.
May 16, 2016
The product does not work. Hair spray works better at the roots.
Donna - Because you felt our Get Lifted didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Christine W.
May 13, 2016
Doesn't Do It
POSTED BY:
Christine W.
May 13, 2016
Didn't lift my roots, provide hold or body. And, it smells like bug spray!
Christine - We're truly sorry that our Get Lifted did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Judy R.
May 8, 2016
Not much life
POSTED BY:
Judy R.
May 8, 2016
I have fine hair and was hoping this would help. Another let down so the search continues. I'm sure for regular thicker hair is works well. Fine hair is an puzzle at best.
Judy - Thank you for your feedback. We apologize for the disappointing experience you had with our Get Lifted. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
Kristen - We're truly sorry that our Get Lifted did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Mary B.
April 26, 2016
Roof Lift Spray
POSTED BY:
Mary B.
April 26, 2016
I wasn't very happy with this product. I have used quite a few other products of this type and this one just didn't do it for me. My hair is very fine and after applying the root life my hair was still very soft and flat.
Mary - We're truly sorry that our Get Lifted did not provide the volume you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Lea B.
April 25, 2016
Not at all
POSTED BY:
Lea B.
April 25, 2016
This is not at all like my other root lifting products and definitely doesn't work as well, for fine hair anyway
Lea - Because you felt our Get Lifted didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Adrienne R.
April 22, 2016
Too thin - no lift
POSTED BY:
Adrienne R.
April 22, 2016
I use another lifting product, and it works great. This one, is too thin and runny. The very first time I tried it, it ran right down to my eyes immediately. I tried it several different ways (spraying onto my palm and rubbing in, spraying higher up so it would run down to the spot I want, etc.,) but, even if I got it where I wanted it, it didn't give me any of the lift I wanted. Maybe, instead of a stream coming out, a mist would be better?
14 of 15 people found this review helpful. Did you?
Adrienne - We're truly sorry that our Get Lifted did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Cara Z.
April 22, 2016
A little sticky
POSTED BY:
Cara Z.
April 22, 2016
Not real wild about this one. It is alittle sticky on your hair.
Cara - We're sorry to hear that our Get Lifted Root Lift Spray felt sticky on your hair. For the best results, we recommend spraying a very light layer on damp roots. Because your experience was not 100% satisfactory, we have added a credit to your account in the amount of the spray. Please look in your inbox for an email containing more information.
Liz - We're sorry to hear that our Get Lifted Root Lift Spray caused an unwanted texture in your hair. Per our Satisfaction Guarantee, we have added a credit to your account to exchange the product. Look for our follow-up email for more information!
POSTED BY:
Julie H.
April 19, 2016
Did not see difference
POSTED BY:
Julie H.
April 19, 2016
I hate to write bad reviews. This product was not what I expected.
Julie - We're sorry to hear this product was not what you were expecting! Per our Satisfaction Guarantee, we have added a credit to your account in the amount of your purchase. We'll be sending you an email shortly with more information.
POSTED BY:
Judi L.
April 1, 2016
Makes Hair Look & Feel Dirty
POSTED BY:
Judi L.
April 1, 2016
This made my fine hair look and, in fact, feel dirty.
10 of 11 people found this review helpful. Did you?
Judi - We are so sorry that your hair felt dirty after using our Get Lifted Root Lift Spray! We suggest using a very light coating just on your roots when damp and see if that ameliorates this problem. Since you were unhappy with the texture, we have credited you account in the amount of your purchase. Please refer to our follow-up email for more details.
POSTED BY:
Haslbeck H.
December 26, 2023
Daumen hoch
POSTED BY:
Haslbeck H.
December 26, 2023
Ich bin sehr zufrieden! Spendet Volumen ohne zu verkleben!! 👍🏻
Mit "Lift Mist" bekommen meine feinen Haare ein tolles Volumen und super Halt.
Ich bin begeistert, kann ich sehr empfehlen.
Gerne würde ich mir davon auch einen "Cloud Mousse" wünschen!
vraiment parfait pour mes cheveux fins et plats,il donne de suite de la vitalité,corp et volume,ne graisse pas du tout mes cheveux,pas d'effet collant ou cartonné,juste une à deux pulvérisations suffit .Je trouve ce produit fantastique,avec de très bons ingrédients comme l'huile de castor qui est excellente pour les cheveux.Bravo je recommande les yeux fermés
Renate K. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Lift Mist nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
POSTED BY:
Brigitte, Herma S.
May 22, 2021
Super Produkt
POSTED BY:
Brigitte, Herma S.
May 22, 2021
Der Sprühnebel könnte feiner sein, das heißt es ist zu konzentriert und man kann es nicht weiter verteilen,
Ich habe sehr feines Haar und dann ist es sehr fest.
Es hält was es verspricht
Klebt nicht und macht das Haar nicht schwer. Ich habe ganz glatte sperrige Haare optimal dafür.
Einziger Abzug der Duft aber das ist ja auch immer subjektiv
Das Produkt ist toll, wie bisher alle Produkte. Nur geb ich einen Stern Abzug, weil die Dosierung durch diesen starken Strahl ( kein Sprühnebel) etwas schwer zu verteilen ist. Das Haar verklebt.....das kann man sicher beheben, dann gibt es 5 Sterne
Mercedes - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros.
POSTED BY:
Melanie L.
June 2, 2021
Eigentlich gut aber...
POSTED BY:
Melanie L.
June 2, 2021
Schade das dieses Produkt leicht verklebt
Sonst gut und keine Rückstände im Haar, deshalb 4 Sterne😉
J'ai fait tomber mon flacon,et l'embout s'est cassé..... avez-vous des bouchons de rechange ?
Car, je ne peux plus l'utiliser et il me reste beaucoup de produit .
Je ne comprends pas. Soit je ne comprends pas comment applique le produit , soit il y a un problème. Mes cheveux sont si durs que je vais devoir les laver à nouveau pour les descendre. Elle est devenue si dure, tellement qu’elle s’est mise en laque. Est-ce normal ou ai-je fait quelque chose de mal ?
Cristiane D. - Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre que notre Lift Mist ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider autant que possible. Si vous avez des questions, n'hésitez pas à revenir vers nous.
celine L. Merci pour votre commentaire. Si vous avez des questions concernant l'utilisation de notre Lift Mist, nous serions heureux de vous aider. Alors, n'hésitez pas à nous contacter si besoin !
POSTED BY:
Kassandra P.
August 21, 2023
Ne fonctionne pas sur mes cheveux
POSTED BY:
Kassandra P.
August 21, 2023
J'ai fait ce qu'il est conseillé avec ce produit rien a faire, les cheveux reste figé comme ci j'avais mis de la laque, ça ne fait pas du tout de volume sur mes cheveux
Kassandra P. - Merci pour votre commentaire. Nous sommes désolés que notre Lift Mist ne réponde pas à vos attentes. Nous souhaitons vous aider et remédier à cette situation. Nous vous avons contacté par email, veuillez vérifier vos messages pour plus de détails.
POSTED BY:
Heidi W.
May 17, 2022
Volumenspray
POSTED BY:
Heidi W.
May 17, 2022
Damit bin ich leider nicht zufrieden. Macht meine Haare stumpf und die Haare halten auch nicht so , wie mit einem Haarschaum.
Heidi W.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Lift Mist nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
POSTED BY:
Birgit K.
March 25, 2022
Volumenspray
POSTED BY:
Birgit K.
March 25, 2022
Mittlere Bewertung, da noch nicht ausprobiert, aber immer kurz nach ankommen der Lieferung eine Bewertung " erwartet" wird.
Birgit K. - Nehmen Sie Ihnen gerne ruhig Zeit! Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt.
POSTED BY:
Danielle Q.
October 20, 2021
Spray volume
POSTED BY:
Danielle Q.
October 20, 2021
Je n'aime pas du tout il rend les cheveux cartonnnes
Danielle Q. - Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Lift Mist n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Veuillez vérifier vos e-mails pour plus d'information.
POSTED BY:
Patrizia C.
September 15, 2021
klebt ...
POSTED BY:
Patrizia C.
September 15, 2021
war eher schlecht. Klebt das Haar zusammen und riecht wie Kleber
Patrizia C. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Lift Mist nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTED BY:
Eva W.
May 24, 2021
Bewertung
POSTED BY:
Eva W.
May 24, 2021
Leider werden die Haare so fest, dass ich sie nicht mal mehr durchkommen kann. Daher kann ich für dieses Produkt keine gute Bewertung geben.
Eva W. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Lift Mist nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTED BY:
Silvia P.
November 27, 2020
Konnte den Artikel nicht benutzen weil die Pump-fuktion defekt ist.
Silvia P. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Ihr Lift Mist defekt war. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge.
POSTED BY:
Michele L.
November 16, 2020
déçue
POSTED BY:
Michele L.
November 16, 2020
le produit fait les cheveux raiches et des paquets
Michèle - Nous sommes vraiment désolés d’apprendre que notre Lift Mist n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins ! Vous retrouverez plus de détails dans l’email envoyé.
POSTED BY:
Ramona B.
August 26, 2020
Verklebt
POSTED BY:
Ramona B.
August 26, 2020
Hab mir mehr davon versprochen, es verklebt zu sehr die Haare sodass man dass Gefühl hat man reißt sich die Haare raus.
Ramona B. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Lift Mist nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTED BY:
Sandra M.
August 5, 2020
Aie
POSTED BY:
Sandra M.
August 5, 2020
Peut-être que je ne sais pas m'en servir mais je trouvais que ça faisait paquet !!!
Sandra M. - Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Lift Mist. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider, encore merci pour vos commentaires !
POSTED BY:
Hanen G.
May 21, 2020
je ne sais pas l'utiliser ou il est pas fait pour moi
POSTED BY:
Hanen G.
May 21, 2020
je sais pas comme il s'applique car la manière dont je l'ai utilisé ne m'a pas donné satisfaction du produit
Hanen - Merci d'avoir partagé votre expérience. Nous comprenons votre point de vue, et nous voulons que l'expérience soit la plus facile pour tous nos clientes et, pour cette raison, nos équipes sont disponibles en tout moment pour vous aider ! Nous vous avons envoyé un email avec quelque conseil qui pourra vous aider dans l'application de la couleur.
POSTED BY:
Lamia N.
May 18, 2020
N'a pas fonctionné sur moi
POSTED BY:
Lamia N.
May 18, 2020
J'ai respecté les consignes d'application mais après séchage mes cheveux au niveau des racines étaient très rigides et cartonneux... J'ai dû les relaver car leur aspect faisait vraiment penser à des cheveux sales et poisseux. Je ne comprends pas, pourtant il ne me semble pas avoir utilisé le spray autrement que préconisé.
J'ai essayé de retenter l'expérience mais rien à faire, cela ne semble pas convenir à mes cheveux. Dommage :(
Lamia - Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Lift Mist. Notre garantie Coloration heureuse eSalon est primordiale pour nous. En examinant votre profil, nous constatons que vous nous avez déjà contacté pour résoudre votre problème. Nous restons à votre disposition, si besoin.
Ines B. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Lift Mist nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTED BY:
Maria B.
July 29, 2019
Para raices solamente .
POSTED BY:
Maria B.
July 29, 2019
Este me queda el cabello muy duro ,no lo puedo peinar .
ahhh, por eso ,es solo par raices .
Maria - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver sus commentarios. ¡Háganos saber si hay algo más que podamos hacer para ayudar!
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