At first I tried using the pea sized amount that they said for my long hair. It didn't do much of it all and it just felt frizzy. So the next time I added a little more about (two pea sizes) and then it seems so heavy and greasy. I've tried using it a few more times and just can't seem to get it to work properly. I've been using another combing cream / leave in for years that's available in grocery stores and it works better. This just didn't seem to work for my hair and seems really fussy.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Velvet Primer did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eileen K.
octubre 31, 2020
Velvet Primer
PUBLICADO POR:
Eileen K.
octubre 31, 2020
It made my hair too soft, but I would recommend it to a friend who needs it more.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Eileen - We're truly sorry that our Velvet Primer did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
virginia T.
octubre 26, 2020
Not good
PUBLICADO POR:
virginia T.
octubre 26, 2020
I bought this to help keep the ends of my long hair from frizzing. It seems to be gooey and makes it tangle. Not what I was expecting at all
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Virginia - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rochelle B.
octubre 26, 2020
Frizzy hair
PUBLICADO POR:
Rochelle B.
octubre 26, 2020
Did not work as well as planned for frizzy hair
0 de 0 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Rochelle - We're truly sorry that our Velvet Primer did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jina A.
octubre 8, 2020
Sticky & Runny
PUBLICADO POR:
Jina A.
octubre 8, 2020
This really made my hair sticky no matter if I put just a little not a fan at all, also really runny for the squeeze container it is in just flows out too much
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jina- We're truly sorry that our Velvet Primer did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
SHARON Z.
octubre 7, 2020
Velvet
PUBLICADO POR:
SHARON Z.
octubre 7, 2020
I haven't used it as I didn't want it, but with the COVID lockdown was unable to mail it right back.
0 de 2 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sharon- We're truly sorry about your most recent experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lydia S.
octubre 5, 2020
Separated contents
PUBLICADO POR:
Lydia S.
octubre 5, 2020
Unhappy — contents seem to have separated and even tried shaking but watery ! First time it wasn’t this consistency — maybe too long on the shelf?
2 de 2 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lydia - We're truly sorry that our Velvet Primer did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary H.
septiembre 29, 2020
Primer
PUBLICADO POR:
Mary H.
septiembre 29, 2020
Too runny. Does not compare to your other products
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Mary- We're truly sorry that our Velvet Primer did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Donna L.
septiembre 21, 2020
Was hopeful.....
PUBLICADO POR:
Donna L.
septiembre 21, 2020
I typically don't submit reviews but this product made my hair feel so awful. I used the amount recommended on the directions and it still did nothing for my hair. My hair felt and looked super frizzy! I was excited to try this product out but was disappointed in the results.
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Donna - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia T.
septiembre 13, 2020
Not as expected
PUBLICADO POR:
Patricia T.
septiembre 13, 2020
I did not get the smoothing results I was expecting.
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patty- We're truly sorry that our Velvet Primer did not provide smooth texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aleksandra F.
septiembre 3, 2020
Disappointing
PUBLICADO POR:
Aleksandra F.
septiembre 3, 2020
In my experience, this product did not match all the great reviews I read. I felt no positive improvement in my hair/ texture by using this
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Aleksandra- We're truly sorry that our Velvet Primer did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shannon M.
septiembre 3, 2020
my order never came
PUBLICADO POR:
Shannon M.
septiembre 3, 2020
no way to contact esalon, the missing order link fails to submit.
1 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shannon- We truly apologize that your order with us has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
JAMIE M
septiembre 1, 2020
Works ok
PUBLICADO POR:
JAMIE M
septiembre 1, 2020
Not worth another buy...
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jamie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dawn D.
septiembre 1, 2020
I didn't really notice a difference
PUBLICADO POR:
Dawn D.
septiembre 1, 2020
I'm not sure what this is supposed to do or if I'm supposed to use it without any other styling products, but I didn't notice anything different. Maybe it's just me.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dawn- We’re truly sorry that our Velvet Primer did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Debra P.
agosto 28, 2020
Not sure
PUBLICADO POR:
Debra P.
agosto 28, 2020
I've only used this product once. Next time I will use more of it and then decide. It's hard to find emollient and moisturizing products for my hair. Although I love eSalon for my color I'm not impressed with their products for me. I have a lot of products I'm not using because there just isn't enough moisture. Bed Head/Dump Blonde and Schwarzkopf are my go-to products. Sorry eSalon.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Debra - We’re truly sorry that our Velvet Primer has not yet met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Raquel B.
agosto 27, 2020
Confused?
PUBLICADO POR:
Raquel B.
agosto 27, 2020
I really really wanted to love this but for some reason it felt like my hair had a film on it? I was expecting it to be slick and soft but it felt kind of like when you don't rinse out all of your conditioner? I only used a pea size so not sure what I didn't incorrect.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Raquel - We're truly sorry that our Velvet Primer did not provide results and feel that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy M.
agosto 25, 2020
No satisfied
PUBLICADO POR:
Tammy M.
agosto 25, 2020
My hair was still very frizzy
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tammy- We're truly sorry that our Velvet Primer did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Donna M.
agosto 22, 2020
Doesn't work for me
PUBLICADO POR:
Donna M.
agosto 22, 2020
Maybe it's because my hair is super frizzy due to a disaster perm, but this product doesn't do much for me. It smells nice, but for me, Redkin's Frizz Dismiss oil-in-serum works better.
1 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Donna- We're truly sorry that our Velvet Primer did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dona C.
agosto 21, 2020
Very little consistency
PUBLICADO POR:
Dona C.
agosto 21, 2020
Thought it would add luster smoothness and volume. Not the case
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dona- We're truly sorry that our Velvet Primer did not provide smooth texture of volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rhonda M.
agosto 21, 2020
Not impressed
PUBLICADO POR:
Rhonda M.
agosto 21, 2020
I have used this product 3 times. So disappointed in the claims made. I found no difference in how my hair looked and felt after using. I love the hair color and was really excited about getting this product. I probably will just stick to the hair color only.
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rhonda- We're truly sorry that our Velvet Primer did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria R.
agosto 21, 2020
Not really a fan
PUBLICADO POR:
Maria R.
agosto 21, 2020
This is not a great product, waters so much and dont do what it suppose to do.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Maria- We're truly sorry that our Velvet Primer did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Peggy L.
agosto 21, 2020
Didn't really like it or dislike
PUBLICADO POR:
Peggy L.
agosto 21, 2020
There was no change to my hair. So I would say I'm not happy with it.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Peggy- We're truly sorry that our Velvet Primer did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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