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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Monika - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling like straw. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sandra J.
agosto 15, 2016
Not what I had hoped for
PUBLICADO POR:
Sandra J.
agosto 15, 2016
Let me 1st day that I am a huge fan of this company, I've been coloring my hair w eSalon's custom mixture for a long time. I love the conditioner that comes w the coloring kit & was VERY excited to learn the I could buy a bottle of it. But this ain't it & I can't even detangle my hair in the shower with it. So... I'm bummed.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Roxann P.
agosto 15, 2016
Doesnt condition very well
PUBLICADO POR:
Roxann P.
agosto 15, 2016
I need to wash my hair every day and this conditioner doesnt stand up to that..my hair tends to be dry and frizzy.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Roxann - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marie T.
agosto 13, 2016
not impressed
PUBLICADO POR:
Marie T.
agosto 13, 2016
not for me
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marie - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Judy W.
agosto 12, 2016
conditioner
PUBLICADO POR:
Judy W.
agosto 12, 2016
sometimes leaves hair flat and oily.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Judy - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Dalia R.
agosto 12, 2016
It's ok
PUBLICADO POR:
Dalia R.
agosto 12, 2016
It made my hair feel sticky and hard
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Dalia - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Renee V.
agosto 11, 2016
not my favorite...
PUBLICADO POR:
Renee V.
agosto 11, 2016
Left my hair very tangled and dry.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Renee - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling tangled and dry. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nadine C.
agosto 10, 2016
Not for thick curly hair
PUBLICADO POR:
Nadine C.
agosto 10, 2016
This conditioner did nothing for my hair. It did not help with detangling my hair at all. I ended up using my own conditioner with it.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Nadine - Because you felt our Love Unconditionally Conditioner didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tanuja G.
agosto 9, 2016
Pump did not work
PUBLICADO POR:
Tanuja G.
agosto 9, 2016
Unfortunately the pump on this did not work so I had to uncap the bottle and queeze out a quantity. Like the shampoo I had to use a generous amount. For the price I thought a small amount would go a long way. I would say it only lasts for about 6-7 washes.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tanuja - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Keira W.
agosto 4, 2016
Works ok
PUBLICADO POR:
Keira W.
agosto 4, 2016
Ok, not stellar, I still prefer my Purology to make it more silky smooth and less frizzy. As I age(40s) my hair is more frizzy and dry, many hair products are not cutting it- even brand name.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Keira - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
MISTY F.
agosto 4, 2016
Did not leave my hair soft
PUBLICADO POR:
MISTY F.
agosto 4, 2016
Did not leave my hair soft
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Misty - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling not soft. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
lucy D.
agosto 3, 2016
smells good
PUBLICADO POR:
lucy D.
agosto 3, 2016
I don't think I like the conditioner. My hair is still dry and I have to add other products to untangle it.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lucy - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Kimberly H.
agosto 3, 2016
Makes my hair too greasy
PUBLICADO POR:
Kimberly H.
agosto 3, 2016
I don't like how my hair feels when use this on a regular basis.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Kimberly - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sherrie M.
agosto 1, 2016
To expensive
PUBLICADO POR:
Sherrie M.
agosto 1, 2016
Takes a lot of product and to expensive for the amount purchased
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sherrie - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
mandie N.
julio 29, 2016
Not impressed
PUBLICADO POR:
mandie N.
julio 29, 2016
Makes no difference to my hair
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mandie - We're truly sorry that our Love Unconditionally did not provide the difference you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Nicole P
julio 28, 2016
Conditioner
PUBLICADO POR:
Nicole P
julio 28, 2016
I really enjoyed this conditioner and the way it smelled, I just think its way to small for the price.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nicole - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Denice G.
julio 20, 2016
No body or shine
PUBLICADO POR:
Denice G.
julio 20, 2016
No body or shine
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Denise - We're truly sorry that our Love Unconditionally did not provide the body or shine you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Samantha S.
julio 14, 2016
Nope
PUBLICADO POR:
Samantha S.
julio 14, 2016
I feel the same with this as I do the shampoo I was not impressed
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Samantha - We're truly sorry that our Love Unconditionally did not provide the difference you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
elizabeth S.
julio 6, 2016
Disliked
PUBLICADO POR:
elizabeth S.
julio 6, 2016
Was not impressed with this conditioner what so ever.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Elizabeth- We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Kristen M.
junio 29, 2016
Greasy hair
PUBLICADO POR:
Kristen M.
junio 29, 2016
Really disliked this product. Left my hair feeling so greasy all day long.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Kristen- We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Renee W.
junio 27, 2016
Just ok
PUBLICADO POR:
Renee W.
junio 27, 2016
Product is fine. The design of the bottle, especially the pump leaves a lot to be desired.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Renee- Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
Marnita E.
junio 22, 2016
Don't like it.
PUBLICADO POR:
Marnita E.
junio 22, 2016
Most conditioners will soften, detangle or make your hair more manageable. This product didn't do any of that for my coarse hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marnita - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Keira Lake C.
junio 11, 2016
Not enough conditioning
PUBLICADO POR:
Keira Lake C.
junio 11, 2016
Left hair fly-away.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Keira - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Dedee T.
junio 9, 2016
Dislike this product
PUBLICADO POR:
Dedee T.
junio 9, 2016
This was not what I expected. Does not condition my hair at all. & doesn't touch the frizz.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Dedee - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Mia P.
junio 8, 2016
Nice Smell
PUBLICADO POR:
Mia P.
junio 8, 2016
Nice conditioner but the bottle's pump doesn't work.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mia - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
anne D.
junio 7, 2016
Curly fine hair
PUBLICADO POR:
anne D.
junio 7, 2016
Left my hair frizzy and flat.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Theresa M.
junio 5, 2016
Pump doesn't work
PUBLICADO POR:
Theresa M.
junio 5, 2016
Can't get pump to work. Shampoo turn and was able to use pump. Have to open bottle to use conditioner. Conditioner feels nice.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Theresa - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
JoAnne H.
junio 3, 2016
Love the product (Hate the container)
PUBLICADO POR:
JoAnne H.
junio 3, 2016
All the Shampoo and conditioner products are wonderful. However, when you purchase the full-sized product the bottle pump is cheaply made and breaks easily. I have longer thicker hair and have to pump the bottle at least 20 times to get a gumball sized portion in my palm. I eventually have to open the bottle completely and pour it into my hand. I finally stopped buying any of the shampoo and conditioner products. I would love to see this product in a squeeze bottle!!
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
JoAnne - Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoos and conditioners to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Debra C.
mayo 14, 2016
Product is great however, the pump top needed
PUBLICADO POR:
Debra C.
mayo 14, 2016
Had a very difficult time getting top to release in order to pump. I had to actually open and scoop out the conditioner.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Debra - Thanks for bringing the issue you’re having with the dispensing pump on our color safe conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Lupe R.
mayo 14, 2016
Not too different
PUBLICADO POR:
Lupe R.
mayo 14, 2016
I think a bit pricy, not at all different. It weighs-down and prevents volume on my hair -
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Lupe - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Anne G.
mayo 13, 2016
Need to use a lot
PUBLICADO POR:
Anne G.
mayo 13, 2016
I feel like I need to use a lot of this product to cover my hair. Particularly after the shampoo which doesn't feel very gentle.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
sara M.
mayo 11, 2016
Not a great conditioner
PUBLICADO POR:
sara M.
mayo 11, 2016
I've tried many hair color conditioners and this one was by far the worst. It didn't detangle, moisturize or even smell great. My hair was so dry that I had to re condition with another conditioner to get the tangles out.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sara - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Cheri K.
mayo 10, 2016
Not thrilled
PUBLICADO POR:
Cheri K.
mayo 10, 2016
It was ok but I prefer something that conditions more like wen or 3 minute miracle by aussie. The pump sucks. I have some that I bought about a month ago and still have it. I'll pass
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Cheri - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Sharyn E.
mayo 6, 2016
Heavy
PUBLICADO POR:
Sharyn E.
mayo 6, 2016
Weights down my hair so much it goes flat
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sharyn - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
sheila G.
abril 26, 2016
Prefer Loreal
PUBLICADO POR:
sheila G.
abril 26, 2016
I want one that makes my hair feel silky when using it
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sheila - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Liz G.
abril 15, 2016
The good and the bad
PUBLICADO POR:
Liz G.
abril 15, 2016
This is a high quality conditioner, the problem is the pump is inadequate so getting to it is a pain.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Liz - Thank you for bringing your issue with the dispensing pump of our Love Unconditionally Color Safe Conditioner to our attention. We apologize that you have been having difficulties, and per our Satisfaction Guarantee, we have added a credit for the product to your account. Please refer to our follow up email for more information.
PUBLICADO POR:
Amanda S.
abril 6, 2016
Not a fan
PUBLICADO POR:
Amanda S.
abril 6, 2016
My hair didn't feel clean with the shampoo and conditioner
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Mary N.
abril 4, 2016
Not impressed
PUBLICADO POR:
Mary N.
abril 4, 2016
I'm actually losing way more hair (tangling) since I've been using this.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Elizabeth G.
abril 2, 2016
Nothing special
PUBLICADO POR:
Elizabeth G.
abril 2, 2016
Overall I was disappointed in all eSalon products. Dove conditions my hair far better than this. This product just doesn't cut the mustard. I wouldn't recommend this product. No softness or shine about it...
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Elizabeth - We're sorry you were disappointed by our Color Safe Conditioner. We've reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your order. Again, we apologize that you were unsatisfied with this product.
PUBLICADO POR:
Candy V.
marzo 29, 2016
It's okay
PUBLICADO POR:
Candy V.
marzo 29, 2016
I cannot use this as it burned my sensitive scalp.
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Candy - We're truly sorry to hear that you've experienced an allergic reaction that could have been caused by our Color Safe Conditioner. Since you’ve experienced a reaction, a representative has refunded you for this product and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery.
PUBLICADO POR:
susan r
marzo 14, 2016
Conditioner
PUBLICADO POR:
susan r
marzo 14, 2016
Leaves my hair Ruff
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Susan- Thank you for sharing your feedback with us. We are sorry to hear that the Love Unconditionally Color Safe Conditioner left your hair feeling rough. As an apology, we have gone ahead ans credited your eSalon account for the product. A member of our Color + Care Team has reached out to you regarding this credit. Again, we apologize that this product did not meet your expectations.
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