Be the first to know about sales and product launches.
Plus get insider tips to make the most out of your purchases.
Unsubscribe at any time.
Enter your email address:
1 of 2
Got it!
Would you also like to receive texts?
Enter your mobile phone number:
By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
I can’t use this conditioner on a regular basis. It smells amazing, but it caused my hair to remain greasy. Once or twice within the month, I was able to use it minimally to restore moisture-along with the shampoo. If I applied too much, my hair was greasy instantly. I was disappointed.
Julie - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Dntv
November 5, 2017
Shampoo
POSTED BY:
Dntv
November 5, 2017
Absolutely hated it. Hair felt and looked greasy and dirty. Hate that it did not lather.
Dntv - We're sorry to hear our Color Care Shampoo and Conditioner weren't the right products for you. Our Love Unconditionally,as a conditioner, does not lather. Our Heart Lock It is a sulfate-free shampoo as chemicals like Sodium Lauryl Sulfate that cause lather can also strip the hair of color and moisture. Simply add water to the shampoo in your shower and massage to cause lather. We hope you find this information helpful!
POSTED BY:
Kaitlyn W.
November 4, 2017
Ruined my skin
POSTED BY:
Kaitlyn W.
November 4, 2017
Everywhere my bangs and hair touch my face is a field of blackheads and pimples and scabs and scars because of whatever is in this conditioner. I have been going through hell trying to figure it out for months, and I'm horrified it's this. I used to have completely blemish free skin and this awful product has ruined my face. Do not use if you have sensitive skin or bangs!
Kaitlyn- Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Stephanie L.
November 3, 2017
I don't like it
POSTED BY:
Stephanie L.
November 3, 2017
I don't LOVE this product. It leaves my hair hard to comb out when wet. I also don't like that it leaves my hair feeling dry.
Stephanie - We're sorry to hear that our Love Unconditionally Color Care Conditioner is the right product for your hair. To lock in moisture and softness, we recommend our Every Rich Way Moisture Conditioner. We've added a credit to your account and sent you a follow-up email.
POSTED BY:
Melissa R.
October 25, 2017
Disappointed
POSTED BY:
Melissa R.
October 25, 2017
I didnt feel that this was very conditioning. Similar to a drug store condutioner.
Melissa - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Color Care Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
Tiffany - Thanks for bringing the issue you’re having with the dispensing pump on our color safe conditioners to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTED BY:
laura E.
October 16, 2017
Not enough
POSTED BY:
laura E.
October 16, 2017
Thought the bottle would be larger. And not enough could be used to cover all of my hair. Plus it seemed to make it more dry. Disappointed
Laura-Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Gail B.
October 12, 2017
No Fragrance
POSTED BY:
Gail B.
October 12, 2017
The bottle is very small for the price. The plunger doesn't work and I have to open the lid to get it out. There is no fragrance and it is not the same quality as what comes with the hair coloring. I won't buy this again it is very poor quality.
Gail - We're truly sorry that our Love Unconditionally did not provide the experience you expected. We will reach out to you shortly to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Amber M.
September 17, 2017
Nope
POSTED BY:
Amber M.
September 17, 2017
I was out of conditioner when I ordered my color, so I bought some of this. It doesn't work on my hair. First I had to use a ton of it just to get it through my hair, then after letting it sit for a couple minutes, it felt like I hadn't conditioned it at all.
Very unhappy with this.
Amber- Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. Since you were unhappy with your results, we've issued a credit to your eSalon account. We hope to continue helping you find hair perfection! We are also sending you an email soon with more information.
POSTED BY:
Megan B.
September 7, 2017
It's okay
POSTED BY:
Megan B.
September 7, 2017
I like it. Seems to condition my hair but I don't think it is anything special. And my color has been fading pretty quickly even though I only was my hair 3-4 times a week using this and the color care shampoo. Not sure if that is a strike against this product or a strike against the esalon hair color. I wouldn't spend the money on it again.
Megan- Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jodean K.
August 25, 2017
Conditioner
POSTED BY:
Jodean K.
August 25, 2017
I love the conditioner, but I can't get the pump to work?
Jodean - We're sorry to hear that you had trouble with the pump for Love Unconditionally Color Care Conditioner. Simply completely tighten the silver ring around the base of the conditioner pump and you should be able to unlock the pump. We hope this helps you fall back in love with Love Unconditionally.
POSTED BY:
Geneva R.
August 21, 2017
Not as good..,??
POSTED BY:
Geneva R.
August 21, 2017
I expected this to be the same as the packet that comes with the hair dye......it wasn't :(
Geneva - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Color Care Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Heather D.
August 8, 2017
Sadly Dissapointed No Absorption
POSTED BY:
Heather D.
August 8, 2017
I have given all of these products more than a fair trial run. The first time I said may be I did something
wrong? Next couple of times knowing I have extremely thick hair I kept another brand on stand by, but also esalon leave in conditioner.
I kid you not I used HALF of 1 bottle on my head and it still had not absorbed into my hair! I was truly in shock. Lastly I attempted 1 more time with the leave in conditioner done at the end. That helped, but my hair still. Felt like broken coarse hay in some areas. Sadly this product made my hair worse in some aspects causing me to need professional conditioning treatments etc.
So I am not saying do not try the product, but for extremely thick natural curly hair... it does not seem as though their products are cut out for that.
Heather - Because you felt our Love Unconditionally didn't provide the absorption you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Deb - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Sarah - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Grace - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Patti - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
David G.
June 15, 2017
Color Cafe Conditioner
POSTED BY:
David G.
June 15, 2017
I suppose for many people, added body and texture is beneficial but my hair already has lots of natural wave, with a "C" shape from the temples around the ear and all through the back, so I don't need a lot of extra body from a conditioner. I prefer a lighter volume without any added weight so, even though it does what you say it will do, I can take it or leave it.
David -We're truly sorry that our Love Unconditionally did not provide the exact results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Karen B.
June 15, 2017
Not what was expected
POSTED BY:
Karen B.
June 15, 2017
As the shampoo, this product isn't worth what is charged for it. The store conditioners give the same result for a much lesser price.
Karen - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Susan - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Erika H.
June 8, 2017
rate a #2
POSTED BY:
Erika H.
June 8, 2017
This conditioner isn't really meant for long thick hair, have to use a large amount for detangler
Erika - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Denise T.
June 7, 2017
Needs more pumps than expected
POSTED BY:
Denise T.
June 7, 2017
I used it once already and it took at least 10 pumps to get all my hair conditioned and lightly only. Then it was tough to brush through my hair, not sure if I'll buy this again for this price.
Denise - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Carrie T.
June 6, 2017
Not a bad conditioner.
POSTED BY:
Carrie T.
June 6, 2017
The conditioner and shampoo I feel leaves my hair dry and not soft to the touch. It's not bad but seems harsh when using every day. I prefer using my shampoo and conditioner.
Carrie - Because you felt our Love Unconditionally didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Diana - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Deborah F.
June 5, 2017
Color care conditioner
POSTED BY:
Deborah F.
June 5, 2017
This conditioner does not work well for color treated hair. Will never use again.
Deborah - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Oma W.
May 30, 2017
Not long enough
POSTED BY:
Oma W.
May 30, 2017
Didn't keep hair color no longer than me not using it☹️
Oma - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Jeralyn - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Carole - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Sandra P.
May 23, 2017
Don't bother with this product!
POSTED BY:
Sandra P.
May 23, 2017
I love my custom hair color but the second time I used it... my hair was really greasy and felt like straw for 7 washings!!! When I asked my colorist she said it was because I was using cheap shampoo!!! It was the this conditioner and the shampoo to match!
Sandra - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Jessica N.
May 22, 2017
Didn't love
POSTED BY:
Jessica N.
May 22, 2017
Ended up switching to something else. My hair never felt very soft after using this
Jessica - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Joann B.
May 17, 2017
Uncondition
POSTED BY:
Joann B.
May 17, 2017
Not much conditioning, left my hair feeling dry and frizzy
Joann - We're truly sorry that our Love Unconditionally Color Care Conditioner did not provide the results you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Debbie - We're sorry our Love Unconditionally Color Care Conditioner didn't detangle your do.Our Every Rich Way Moisture Conditioner should leave your hair soft and silky smooth. We've added a credit in the amount of your purchase to your account and sent an email with more info.
POSTED BY:
Kate J.
May 10, 2017
Condiitoner??
POSTED BY:
Kate J.
May 10, 2017
Ummm. yeah, I don't think so. I have very nice body to my hair, curly bouncy and this stuff was HORRIBLE. It didn't do ANYTHING to soften or shin your hair.
This was the last of ALL 4 out of 4 of your products that I will NEVER buy again.
Kate - We're sorry to hear you didn't like our Love Unconditionally Color Care Conditioner. Thick and curly hair often needs a little extra love, so we recommend our Every Rich Way Moisture Conditioner. We've credited your account in the amount of your purchase. Look for our follow-up email for more information.
POSTED BY:
Joan D.
May 9, 2017
cannot open product to use
POSTED BY:
Joan D.
May 9, 2017
I love the shampoo/conditioner from the eSalon coloring package! The problem is that I've ordered the individual shampoo/conditioner but cannot open the pump! In order to use the conditioner, I had to remove the unopened pump to use the conditioner. UGH!!
Joan - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally Color Care Conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTED BY:
Shirley P.
May 9, 2017
Conditioner
POSTED BY:
Shirley P.
May 9, 2017
Tried it, sadly like so many others. My scalp flailed up. Back to Phillip Kingsley for me
Shirley - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Leah M.
May 3, 2017
Just OK....
POSTED BY:
Leah M.
May 3, 2017
It did not condition my hair deep enough. The smell wasn't great. Not worth it.
Leah- We're truly sorry that our Love Unconditionally did not provide the you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Elizabeth J.
April 30, 2017
Needs more suds
POSTED BY:
Elizabeth J.
April 30, 2017
I am quite disappointed with both the shampoo & conditioner. The shampoo is not thick enough. And needs a lot to lather up.
The conditioner also needs quite a lot to work through my hair and leave my hair dry and course.
First time buying these two & last time as well.
Elizabeth - We're sorry to hear our Love Unconditionally Color Care Conditioner wasn't moisturizing enough for you. We've added a credit to your account so you can try something else. We recommend our Every Rich Way Moisture Conditioner and, for extra love and care, our Keepin' It Rich Moisture Mask.
POSTED BY:
BUFFY
April 28, 2017
Nice packaging, bit expensive for small bottle
POSTED BY:
BUFFY
April 28, 2017
Nice conditioner to use but haven't noticed any difference yet. Hair feels the same if anything a bit dry.
Buffy- Thank you for contacting us and sharing your feedback. We are always looking for ways to improve our products based on what clients like you are telling us!
POSTED BY:
Karima C.
April 26, 2017
Not too bad
POSTED BY:
Karima C.
April 26, 2017
It helped me make my hair a little soft after I wash my hair with the shampoo but then I needed to rinse mamy many times to get ride of it.
Karmia- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Dana- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Debbie S.
April 18, 2017
Hair breaking
POSTED BY:
Debbie S.
April 18, 2017
Lo ve the smell but every time I use them my hair breaks have lost about half my hair. It is not the color but the condition at and shampoo
Debbie- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Victoria Z.
April 10, 2017
Didn't condition my hair at all
POSTED BY:
Victoria Z.
April 10, 2017
Hair still very tangled and it felt like I didn't use conditioner at all
Victoria- We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling tangled. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Tami77Tweet
April 5, 2017
❤LOVE Unconditionally
POSTED BY:
Tami77Tweet
April 5, 2017
Sad to say that just as the shampoo that goes with this conditioner I was not too impressed with this product either. After shampooing, I used this conditioner and still my hair became dry, brittle, and very tangled. I felt as though my hair was tied up in knots. I already have issues with tangles and breakage and this just made matters worse for me. Sorry to say but it is not my favorite product.
Tami - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Venessa F.
April 5, 2017
Love or Not to Love
POSTED BY:
Venessa F.
April 5, 2017
Shampoo and conditioner still left my hair brittle and dry as any basic store shampoo and conditioner would.
Vanessa- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Sara H.
April 5, 2017
Disappointed
POSTED BY:
Sara H.
April 5, 2017
Display in this as well I thought maybe after the shampoo it would stuff in my hair but it didn't it still getting to be dry and stiff and didn't make my hair feel any better.
Sara- We’re sorry that you were disappointed by the results of our Love Unconditionally. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you the price of this product. Again, we apologize that you were unsatisfied with your experience.
POSTED BY:
DOROTHY Y.
April 4, 2017
Didn't LOVE
POSTED BY:
DOROTHY Y.
April 4, 2017
Didn't seem to condition or make my hair feel smooth or silky. I had to use alot of product I have thick hair
Dorothy - We're so sorry to hear you didn't love our Love Unconditionally Color Care Conditioner! For hydrated, healthy locks we recommend trying our Gliding Glory Smoothing Conditioner or our Every Rich Way Moisture Conditioner. So you can try a different product, we've added a credit to your account. Look for our email for more information!
POSTED BY:
.
March 28, 2017
Just conditioner...
POSTED BY:
.
March 28, 2017
Didn't help save the hair colour which had gone within four weeks. Leaves me with a lot of static electricity in my hair.
Julie- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Sherri - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Color Care Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Jennifer- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Becky R.
March 17, 2017
Same
POSTED BY:
Becky R.
March 17, 2017
Same as other products. Saw no difference and can't seem to cancel
Becky - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Hayleigh B.
March 13, 2017
Too $$$
POSTED BY:
Hayleigh B.
March 13, 2017
You don't get enough for your buck!!! Had to use the whole bottle on my hair right after I dyed it. had to wash & condition my hair 4 times to get all the dye out & I have extremely thick & long hair!!! Oh and even though I said I had thick & long and had highlights in my hair they didn't give me enough dye for my hair nor did it look like I even dyed my hair
Hayleigh - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Micha H.
March 11, 2017
Not my favorite
POSTED BY:
Micha H.
March 11, 2017
I love the way it smells, but it's pricey for the amount you get, imho. It is not very conditioning for my dry hair.
Micha - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Gina M.
March 10, 2017
Not for me
POSTED BY:
Gina M.
March 10, 2017
My hair is curly and needs more hydration. Left hair a little dry after 2 weeks of use.
Gina- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
April - We're sorry to hear our Love Unconditionally Color Care Conditioner didn't moisturize your hair enough. For happy, hydrated locks, we recommend our Every Rich Way Moisture Conditioner. We've added a credit to your account so you can try a different product. Look for our follow-up email for more information!
Lee - We're sorry to hear our Love Unconditionally Color Care Conditioner was not the product for you. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. If your ends need a little extra love, we recommend our At Full Strength Repair Conditioner or our Every Rich Way Moisture Conditioner. Look for our email for more information!
Amie- We're sorry to hear our Love Unconditionally Color Care Conditioner wasn't for yo. We've added a credit to your account for a product exchange. Look for our email for more information.
POSTED BY:
Christy R.
February 17, 2017
Instant hair fall
POSTED BY:
Christy R.
February 17, 2017
You don't have to wait for your hair to fall eventually in a due course of time. I had noticed as soon you use the shampoo/conditioner... You see bunch of hair coming off your head. It freaked me out. Have got very bad experience with this product. Please do not buy this product and waste your time and money. Very dissatisfied.
Christy - Thank you for your feedback. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for our Love Unconditionally Color Care Conditioner. Again, we apologize that you were unsatisfied with your experience.We're always looking to improve our service and products, and truly value everything our clients say.
Susan - We apologize for your experience. Because you felt our Love Unconditionally didn't provide the smoothness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Susannah W.
February 14, 2017
It's ok
POSTED BY:
Susannah W.
February 14, 2017
I don't mind it but would love it to be a little more deep conditioner
Susannah - We're truly sorry that our Love Unconditionally did not provide the conditioning you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Deb V.
February 9, 2017
Must use a lot
POSTED BY:
Deb V.
February 9, 2017
Had to use a lot...my hair was very hard to brush through after.
Deb - We're sorry to hear you had a less than stellar experience with our Love Unconditionally Color Care Conditioner. For tough to get tangles, we recommend our Every Rich Way Moisture Conditioner or our Gliding Glory Smoothing Conditioner. We've added a credit to your account in the amount of your purchase to help you find a product that better suits your needs. Check you email for more information!
POSTED BY:
Sara R.
February 7, 2017
Not a favorite
POSTED BY:
Sara R.
February 7, 2017
This conditioner did not leave my hair smooth as expected or as other conditioners do.
Sara - We're sorry to hear you didn't get the smoothness you were expecting from our conditioner. If you need extra moisture, we recommend our Gliding Glory Smoothing Conditioner or Every Rich Way Moisture Conditioner. We've added a credit to your account and sent you an email with more details.
Nancy- We're sorry to hear our Love Unconditionally Color Care Conditioner was not right for you. For course, thick hair we recommend our Gliding Glory Smoothing Conditioner. To find something that suits your needs, we've added a credit in the amount of your purchase to your account. Look for our follow-up email for more information!
POSTED BY:
coleen W.
February 2, 2017
Not very good
POSTED BY:
coleen W.
February 2, 2017
I have dry hair and this made it worse. Will not reorder.
Coleen - We're sorry to hear this didn't help your dry hair. For a more hydrating experience, we recommend our Getting Rich Moisture Shampoo. Since you were unhappy with our product, we've issued a credit in the amount of your purchase. Look for an email from us with more information!
POSTED BY:
lorraine M.
February 1, 2017
conditioner
POSTED BY:
lorraine M.
February 1, 2017
After previously colouring my hair, my hair usually feels soft and shiny. But dosent with this conditioner.
Lorraine - We're so sorry to hear you didn't like the texture of your hair after using our Love Unconditionally Color Care Conditioner. If your hair needs a boost of hydration, we recommend our Every Rich Way Moisture Conditioner or Gliding Glory Smoothing Conditioner. We've issued a credit to your account to try a different product and sent you an email with more information.
Michelle - We're sorry to hear our Love Unconditionally Color Care Conditioner was not for you! We'd be happy to help you find your perfect match, so we've added a credit in the amount of your purchase to your account. Look for an email from us with more information!
POSTED BY:
Julie M.
January 18, 2017
Horrible Conditioner
POSTED BY:
Julie M.
January 18, 2017
Left my hair feeling like doll hair and super tangled. I will never purchase it again
Julie - We apologize that you were dissatisfied with our Love Unconditionally Color Care Conditioner. We see that you have already reached out to us with your feedback and we have offered a store credit for the amount of your purchase, per our Satisfaction Guarantee. We'd love to pair you with a product that will better suit your needs in the future.
POSTED BY:
Debbra M.
January 13, 2017
Conditioner
POSTED BY:
Debbra M.
January 13, 2017
Not a fan - the longer my hair grows the worse it becomes to brush.
Debbra, We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Elgee N.
January 9, 2017
Nice
POSTED BY:
Elgee N.
January 9, 2017
May be nice for an average user, but in spite of the amount of rinsing, it still gave me dandruff. Allergy? Dryness? I don't know the cause, but that was the result.
Elgee - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Susan T.
November 29, 2016
Conditioner Review
POSTED BY:
Susan T.
November 29, 2016
I would rather use another product that adds shine and makes it easier to comb my hair after showering
Susan - We're sorry to hear that you did love this product unconditionally. Per our Satisfaction Guarantee, we have added a store credit in the amount of your purchase to your account. For shine and detangling, we recommend our Shining Armour Renewing Treatment Oil. Look for an email from us soon with more information!
POSTED BY:
Danielle S.
November 16, 2016
Weighs down my hair
POSTED BY:
Danielle S.
November 16, 2016
I do have fine hair, but quite a bit. I use this conditioner 1 or 2 times a week, but spaced out. If I use it twice in a row then my hair looks greasy and weighed down. And I only use conditioner on my ends. Not the roots. I do use the Leave-in Conditioner after every shower though.
Danielle - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair feeling greasy and weighed down. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
April M.
November 8, 2016
Smells like medicine
POSTED BY:
April M.
November 8, 2016
I do not like the smell of the conditioner. I prefer my current conditioner (Redken) in terms of smell and how my hair feels when dry.
April - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lori H.
November 6, 2016
wax build up
POSTED BY:
Lori H.
November 6, 2016
It detangles my hair and leaves it shiny but then I have to wash my hair more often to avoid wax build up.
Lori - Because you felt our Love unconditionally didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Lola - We're sorry to hear that you were disappointed by your experience with our Love Uncondtionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Cynthia G.
October 7, 2016
dry
POSTED BY:
Cynthia G.
October 7, 2016
My hair felt good after the rinse but once it was dried it looked dull.
Cynthia- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Sonia - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Karen M.
October 3, 2016
Average
POSTED BY:
Karen M.
October 3, 2016
No better than an average light conditioner. My hair has become very dried out with the dyeing, and this is not a deep conditioner. I will not order it again.
Karen - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Maggie C.
September 26, 2016
Color Safe Conditioner
POSTED BY:
Maggie C.
September 26, 2016
Not impressed at all. I have to use this product twice to get the tangles out of my short hair.
Maggie - We're truly sorry that our Love Unconditionally Conditioner did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Gina W.
September 21, 2016
Doesn't condition in the slightest
POSTED BY:
Gina W.
September 21, 2016
I've been using this in conjunction with the Lock It shampoo. Does not provide acceptable conditioning for color-treated hair at all. Leaves hair, dry, frizzy, and utterly lifeless. My hair has never looked worse.
Gina - We’re sorry that you were unhappy with the results of Love Unconditionally in your recent order. We see that we have already credited your account. We look forward to hearing your feedback future products soon.
POSTED BY:
Cynthia C.
September 16, 2016
Disliked
POSTED BY:
Cynthia C.
September 16, 2016
This didn't even feel like conditioner on my hair, made my hair dull.
Cynthia - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair dull. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Tammy P.
September 8, 2016
Color Safe Conditioner
POSTED BY:
Tammy P.
September 8, 2016
The conditioner is very heavy and leaves my hair feeling clumpy and sticky.
Tammy - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Toni - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling like straw. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Melissa A.
September 6, 2016
weak
POSTED BY:
Melissa A.
September 6, 2016
It takes over four squirts to cover my hair and it does not seem to be helping. My color has already faded.
Melissa - We’re sorry that you were unsatisfied with our Love Unconditionally. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Barbara - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Kim - Because you felt our Love Unconditionally didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
April W.
August 26, 2016
Ehh...
POSTED BY:
April W.
August 26, 2016
I love the conditioner, but the pump is broken, it won't let me open it to use the pump. I have to unscrew the whole top to use.
April - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTED BY:
Lizzie L.
August 24, 2016
Color conditioner
POSTED BY:
Lizzie L.
August 24, 2016
I found it did the job of locking in color but my frizzy hair was not as silky as I would want after use
Lizzie - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling frizzy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Monika H.
August 17, 2016
Dries Hair out
POSTED BY:
Monika H.
August 17, 2016
Again i am very disapointed as it dries my hair out and makes it feel and look like straw. Will not be purchasing it again 😞
Monika - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling like straw. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sandra J.
August 15, 2016
Not what I had hoped for
POSTED BY:
Sandra J.
August 15, 2016
Let me 1st day that I am a huge fan of this company, I've been coloring my hair w eSalon's custom mixture for a long time. I love the conditioner that comes w the coloring kit & was VERY excited to learn the I could buy a bottle of it. But this ain't it & I can't even detangle my hair in the shower with it. So... I'm bummed.
Sandra - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Roxann P.
August 15, 2016
Doesnt condition very well
POSTED BY:
Roxann P.
August 15, 2016
I need to wash my hair every day and this conditioner doesnt stand up to that..my hair tends to be dry and frizzy.
Roxann - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
Marie - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Judy - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Dalia - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Renee - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling tangled and dry. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Nadine C.
August 10, 2016
Not for thick curly hair
POSTED BY:
Nadine C.
August 10, 2016
This conditioner did nothing for my hair. It did not help with detangling my hair at all. I ended up using my own conditioner with it.
Nadine - Because you felt our Love Unconditionally Conditioner didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Tanuja G.
August 9, 2016
Pump did not work
POSTED BY:
Tanuja G.
August 9, 2016
Unfortunately the pump on this did not work so I had to uncap the bottle and queeze out a quantity. Like the shampoo I had to use a generous amount. For the price I thought a small amount would go a long way. I would say it only lasts for about 6-7 washes.
Tanuja - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTED BY:
Keira W.
August 4, 2016
Works ok
POSTED BY:
Keira W.
August 4, 2016
Ok, not stellar, I still prefer my Purology to make it more silky smooth and less frizzy. As I age(40s) my hair is more frizzy and dry, many hair products are not cutting it- even brand name.
Keira - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
Misty - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling not soft. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
lucy D.
August 3, 2016
smells good
POSTED BY:
lucy D.
August 3, 2016
I don't think I like the conditioner. My hair is still dry and I have to add other products to untangle it.
Lucy - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Kimberly H.
August 3, 2016
Makes my hair too greasy
POSTED BY:
Kimberly H.
August 3, 2016
I don't like how my hair feels when use this on a regular basis.
Kimberly - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sherrie M.
August 1, 2016
To expensive
POSTED BY:
Sherrie M.
August 1, 2016
Takes a lot of product and to expensive for the amount purchased
Sherrie - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
This website uses cookies and similar technologies to operate our site and services, optimize the website, monitor sessions, enhance your experience, and for marketing. These technologies may monitor your use of the site and share that information with third parties, including for analytics, social media, and advertising purposes. For more info, including on data retention, see the privacy notices linked below. Click “Cookie Settings” to opt-out of certain advertising cookies.
By accessing or using the website, you agree to the use of cookies to collect and share your information, and to our Terms of Use (including arbitration & class waiver terms), Privacy Policy and (for California residents) the CA Privacy Notice.
When you visit any website, it may store or retrieve information on your browser, through cookies or similar technologies. This information might be about you, your preferences or your device. The information can give you a more personalized web experience. Because we respect user preferences, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Please note that blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Cookie Preferences
Under applicable privacy laws, you have the right to opt-out of (a) the “sale” of your personal information to third parties, (b) the sharing of personal information for cross-context behavioral advertising, and (c) processing for purposes of targeted advertising. Cookies under this heading collect information for analytics, personalized experiences, and for targeted advertising (including on social media). You may exercise your opt-out right with respect to data shared by these cookies by using this toggle switch. If you opt out, we will not be able to offer you personalized ads using data these cookies would have collected. For further ways to exercise opt-out rights, visit our Privacy Policy CA Privacy Notice.
Functional
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They may be set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. They may be set by us or by third party providers whose services we have added to our pages. By using this site, your data may also be transferred to countries outside the European Economic Area without an adequate level of data protection. You may not be able to exercise your rights in relation to the data and state authorities may have access to this data. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor its performance using these cookies.
These cookies may be set through our site by us and/or our advertising partners, including social media companies. They can be used to build a profile of your interests based on the browsing information they collect from you when you visit a website, which includes uniquely identifying your browser and/or internet device and show you relevant content or adverts on our and other sites.
