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8,930 Comentarios de clientes |
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had problemsColor seleccionado: Dorado this turned my hair orange, but I found out I was using it too often. I used it after every wash. now I use it every 3rd wqsh and it's fine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Extra length between coloring.Color seleccionado: Neutralizador rojo suave Extends the length between having to color your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RefreshColor seleccionado: Morado As the color got a bit dull, this foaming tint gave it new life. Made the color look fresh again. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Not a fanColor seleccionado: Rojo Turned my hair a funny color so I don't use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelia - Thank you for your feedback. We apologize for the disappointing experience you had with our color enhancing treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Please dilute!Color seleccionado: Dorado It would be great if you keep off the very ends of hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilynn - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Ne me convient pasColor seleccionado: Neutralizador de rojos Le correcteur de reflets fait son job sur mes reflets orangés. Malheureusement 😭 il ne convient pas à mon cuir chevelu, au-dessus de les oreilles !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSéverine T. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre Tint Rinse ne vous convient pas. Nous allons revenir vers vous par email afin de vous aider. Veuillez vérifier votre boîte de réception pour plus d'information. |
Leaves my hair feeling stiff and a little dryColor seleccionado: Cobrizo I like the color deposit, but I don’t like how my hair feels after using the tint rinse. I do follow the directions on the tube and even leave my conditioner in for a couple of extra minutes, but the stiff feel of my hair after is not worth it. I think a more conditioning tint rinse would be great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Tint Rinse (Copper) did not provide the end result that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Raviveur couleurColor seleccionado: Dorado Je n'ai pas tout utilisé encore 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle C. - Merci pour votre commentaire. N'hésitez pas à revenir vers nous lorsque vous aurez utilisé les produits. Si vous avez des questions, nous sommes à votre écoute. |
DryingColor seleccionado: Neutralizador de rojos Dried my hair out so bad 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonnie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NopeColor seleccionado: Cobrizo Turned my gray hair to a dark cherry mess 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't make much of a difference on orange tonesColor seleccionado: Neutralizador de rubios I wish I could get a blue tint rather than purple. I struggled with very orange tones and the purple did not make a difference at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not receivedColor seleccionado: Neutralizador de rojos intensos I never received this product..J was rold it would be sent but o received 2 of the blonde neutralizers 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
SympaColor seleccionado: Dorado Je ne vois pas trop l'effet du soin. Dommage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristelle B. - Merci pour vos commentaires. Nous sommes désolés d'apprendre que notre Tint Rinse Doré ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider autant que possible. Si vous avez des questions, n'hésitez pas. |
AwfulColor seleccionado: Dorado Turned my hair orange. Save your time and money. I also had to purchase Ooops to fix their mistakes with zero help from them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too BrassyColor seleccionado: Cobrizo The rinse did what it was supposed to do but, it was too orange for me. I gave it to someone with darker hair and she loved it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t do much…Color seleccionado: Cobrizo The colour is beautiful when I pour it into my hands, but it doesn’t add much depth to my hair. It’s also a very thin, watery, runny consistency - so it’s difficult to use. I’m quite surprised at all of the 5 star reviews to be honest. I keep using it in the hope it’ll grown on me but don’t think I’ll be buying it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Danielle! We are sorry to hear your results are not meeting your expectations. Please check your emails, we got back to you to help you further. |
Doesn't workColor seleccionado: Neutralizador de rojos intensos Sadly it doesn't counteract the brassy red tones or help extend the colour, but it does make my hair feel soft - not worth the money though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Claire! We are sorry to hear the Tint Rinse didn't work for you. Please check your emails, we got back to you to help you further. |
No differenceColor seleccionado: Castaño claro I tried leaving this in double the amount of time, triple the amount of time and then quadruple the amount of time and saw no difference anywhere in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKari - We're truly sorry that our Tint Rinse is not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
made my hair dryColor seleccionado: Neutralizador de rojos My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiroslava - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
dry and tangleColor seleccionado: Castaño oscuro My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiroslava - Thank you for sharing your feedback. We're truly sorry that our Tint Rinse did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Doesn’t really do anythingColor seleccionado: Castaño oscuro Won’t be repurchasing. Did nothing for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHI Taheda! We are sorry to hear your color did nothing to your hair. Please check your emails, we got back to you to help you further. |
Not sure why you sent me thisColor seleccionado: Dorado I started off with this. I’ve never been given this before. It certainly didn’t help when I called because my hair is now black/brown/gray. So much for my natural blonde hair. My husband was laughing. I was crying on the phone since I have to go to court on Tuesday. I cannot leave my home. What good did this do when I was told on the phone the color must’ve been off. It didn’t help you adjusted it from a 7 to a 10. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Formula changed?Color seleccionado: Cobrizo Not getting the same result as I did previously. NOT GOOD! No way to contact company to return 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not too sureColor seleccionado: Dorado caoba I want to love this product but I'm just not too sure it works for me. I probably won't buy this item again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a good productColor seleccionado: Castaño claro Wasn’t happy with this product I would’ve loved to give this a good review, but it just isn’t good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello cindy, We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Cobrizo This provides a weird highlight that doesn’t appear natural and is very messy. Not my favorite. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate- We're truly sorry that our Tint Rinse did not work out how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The worstColor seleccionado: Castaño claro Don’t use this product. Wrecked my hair. No benefit in terms of color. Just made my hair damaged, frizzy and dry. Gotta get a short haircut. And I did carefully follow the directions. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email. Keep an eye on your inbox for more details. |
Not My FavoriteColor seleccionado: Dorado caoba I didn’t really notice any difference when using the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Susan, We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Extrêmement déçueColor seleccionado: Cobrizo Je suis très ravie des produits ESALON mais ce raviveur est inefficace. Je ne comprends pas, surtout vu les très bon avis sur ce produit. J’ai déjà essayé deux fois, je ne vois AUCUN changement sur ma couleur (cuivrée) et le produit est HYPER LIQUIDE, comme de l’eau, même en le secouant très fort pendant plusieurs minutes. Inutile. Je suis vraiment très déçue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmbre P. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous soyez déçue par notre Tint Rinse Cuivré. Nous essayons toujours d'améliorer nos produits et nous souhaitons vous proposer un soin qui répondra à mieux à vos attentes. Nous vous avons envoyé un email afin de vous aider. |
Macht die Haare Spröde.Color seleccionado: Cobrizo Also vor dem Haare färben kann ich es verstehen, da es die Haare öffnet, aber für Zwischendurch würde ich es nie nutzen, da meine Haare danach wie Stroh waren. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole J.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Copper) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Too RunnyColor seleccionado: Neutralizador de rubios This works very well. My hair color looks great, less brassy. However, it’s too hard to use because it’s very thin and completely runny. It gets all over and makes a big mess. Otherwise it works. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kelly, We’re truly sorry that our Tint Rinse is very thin and runny. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didn't like the color I chose but product worked goodColor seleccionado: Castaño oscuro It's very misleading- comes out way too easy almost like water but once you apply it turns into great lathery product. I was really impressed by change in texture. Felt like hair was getting good saturating product, foamy feeling but easy to blend into hair. Used after shampooing, left in few minutes rinsed and followed up with conditioner. Hair looked shinier, healthy no oily or dry residue. Warning though it definitely pours out easily when you open the cap and can leave streaks of color in shower if not careful. The only other tiny negative is doesn't really cover any grays you may have. Other than that really liked it and will continue to use. Good for general overall touch up/color refresher. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDean - We're so happy to hear that you're enjoying the Dark Brunette Tint Rinse! We truly value your feedback and look forward to hearing from you again in the future. |
sansColor seleccionado: Morado je n'ai pas de couleur à raviver 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristelle Y. - Merci pour vos commentaires. Nous sommes désolés que votre coloration n'a pas répondu à vos attentes et que vous n'ayez pas eu l'occasion d'utiliser le Tint Rinse Violet. Nous allons vous contacter par email afin de trouver une solution. Veuillez vérifier vos emails pour plus d'information. |
Weak productColor seleccionado: Neutralizador de rojos intensos I didn’t see any noticeable difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Julia, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not request these coloursColor seleccionado: Cobrizo Didn’t use when directed however a newer recent order was also not as requested and was way too ashy and used this immediately to try and take some ash out which I did do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sophie! We apologize for any misunderstanding with your order. Please check your emails, we got back to you to help you further. |
Good product but it stained bathroomColor seleccionado: Cobrizo Loved this for awhile but the bottle split (on its own, had just been sitting on the tub not touched for a week beforehand) and leaked product all over the tub that I can't get out no matter what I try 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Hannah, We're truly sorry that our Tint Rinse (copper) leaked all over your tub! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, please keep an eye on your inbox for more details. |
SCAM ALERTColor seleccionado: Dorado THIS IS A FRAUDULENT COMPANY. DO NOT PURCHASE ANYTHING FROM THEM. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FarbtonColor seleccionado: Neutralizador de rubios Für mein Haar leider nicht der gewünschte Effekt, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Pas vu son effet doréColor seleccionado: Dorado Ce produit a bousiller 1 an d effort pour éclaircir ma couleur être plus blonde. Il a fait tout l inverse il m a transformé en brune au reflet vert aidé du Tint Rinse aux couleur doré 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCéline H. - Merci pour vos commentaires. Nous sommes désolés que notre Tint Rinse Doré n'a pas répondu à vos attentes. Votre avis est très important pour vous et voulons sans cesse améliorer nos produits. Nous prenons en compte votre avis. |
AwfulColor seleccionado: Neutralizador de rojos intensos So drying and damaging. Did nothing for the tint. Will not buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't like the resultsColor seleccionado: Dorado caoba Asked for refund...don't expect one, will not happen...I guess 100% guarantee isn't real 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not workColor seleccionado: Dorado This item do not work on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarissa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
uselessColor seleccionado: Neutralizador de rubios this is useless I have no blonde my hair is darker and red...Not happy with results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair pinkColor seleccionado: Caoba cobrizo Followed directions. Used product to color correct after highlights that were too brassy put in by a professional. I explained carefully the mahogany highlights that I wanted and asked for a toner. Ended up paying almost $300 for a different professional to correct the mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Carmen, We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Its okayColor seleccionado: Dorado caoba Not the shine I expected and didn't seem to enhance or revive my colour too well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jane, We're truly sorry that our Tint Rinse - Golden Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Dorado Couldn't tell I used it either,but my hair came out dark brown instead of dark blonde hair. Don't get it when my hair was blonde to begin with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeverly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This is too red for meColor seleccionado: Cobrizo This color looked fake on me. I'm a strawberry blonde color and this was too red. Just not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Maddie, We're truly sorry that our Tint Rinse - Copper did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does NothingColor seleccionado: Dorado Been using every wash and it does nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Heather, We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very bright, silky, but doesn't seem to spread all over the hairColor seleccionado: Rojo The first time I applied this one, it shined and coloured the parts where I literally smacked the colour on my hair. But I had patches of hair that didn't take in the colour although I felt like I'd massaged and spread it over all of my hair. Because red colours don't stick very well, I guess, the difference between the tint and the original colour, no matter how close originally, was quite noticeable. I had to reapply and wash my hair again before going out in public. I really did like the brightness and the shine once it was applied to the rest of my hair. It did wash out fairly quickly, but that's to be expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Natalia! We are sorry to hear the Tint Rinse hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Did not like this at allColor seleccionado: Cobrizo It didn't tint my hair evenly even though I followed the directions. And it did not match or highligh my hair in the correct color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingColor seleccionado: Dorado Complete waste of money - couldn’t see any difference and it left my hair feeling rubbish 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Felicity! We are so sorry to hear the Tint Rinse Golden hasn't met your expectations. Please check your emails, we got back to you. |
DryingColor seleccionado: Neutralizador de rojos intensos Very drying ends of hair needs more moisture 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Not sureColor seleccionado: Cobrizo Not really sure about this product. I only used once. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We truly value your feedback and look forward to hearing from you again in the future. |
Very thin and liquidyColor seleccionado: Cobrizo Gets my shower messy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We're truly sorry that our Tint Rinse did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
BlotchyColor seleccionado: Cobrizo Terrible product. Left blobs of color on my hair. Followed directions closely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ruined my colorColor seleccionado: Rojo This was a suggested product for me to purchase with my custom color and I used it according to the instructions. It really messed my hair color up. It deposited a really unattractive color very unevenly. I am so disappointed. I would never recommend this product. Now I’m trying to figure out how to get it out of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Adds some color - but dries out hairColor seleccionado: Rojo I do think it freshened the color a bit. However, every time I used it, my hair felt like straw afterwards -damaged - even though I used conditioner and a mask. My hair never feels like that usually, and I have very short hair so it doesn't even have time to accumulate damage... I used it a few times and ended up throwing the rest out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha-We're truly sorry that our Tint Rinse made your hair feel like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work.Color seleccionado: Castaño claro No difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Liliana, We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. (: |
Not goodColor seleccionado: Neutralizador de rubios The product does not work. He didn't even cope with his task a little bit. I did everything according to the instructions, but in vain. In addition, I paid for fast delivery, and the product came a few days later for regular delivery. I don't recommend it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Hanna! We are sorry to hear the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Too LightColor seleccionado: Dorado It was too light for my color. It took most of the red away and left my hair without any shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurel- We're truly sorry that our Tint Rinse did not work as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nach 3 BehandlungenColor seleccionado: Neutralizador de rubios Richtige Wirkung tritt erst nach 3 Behandlungen ein, dann aber gut 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
TintColor seleccionado: Rojo Made my ends extremely pinkish purple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrisha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color doesn’t last longColor seleccionado: Castaño claro Color fads fast and gold color is dull hair does not have a shine I am not happy my hair has always had a good shine even with off the shelf colorings 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRose - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No ColorColor seleccionado: Rojo Absolutely no tint or coverage. Didn’t understand the difference or purpose of this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuth-We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Haven't usedColor seleccionado: Cobrizo I do not want to use cause it is going to add more red then I want 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerry - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
???Color seleccionado: Caoba cobrizo Wrong color/too brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBillie - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
GarbageColor seleccionado: Cobrizo This is more of a stop sign color/ pinkish not orange copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBritini - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Zuerst Schock , dann Aha ErlebnisColor seleccionado: Cobrizo Eine tolle Sache mit der Vorbehandlung, die Tönung ist tatsächlich gleichmässig geworden! Einfach toll. Aber hat eventuell das Tint Rinse, meine Haarfarbe recht orangefarben gemacht...ich weiss es nicht. Auf jedenfall habe ich die Einwirkzeit eingehalten. Deshalb leider 2 Sterne Abzug. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFabienne W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Copper) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Save your moneyColor seleccionado: Neutralizador de rubios Worthless had no affect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah- We're very sorry that our Tint Rinse did not provide the results that you had expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Macht leider die Haare ganz struppig und trockenColor seleccionado: Dorado Leider nicht mein Produkt. Die Haare sind extrem trocken nach der Anwendung und sehr struppig. Erst nach mehreren Wäschen wird das Haar wieder weicher. Aber vielen Dank für die unkomplizierte Retoure :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Golden) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Hair broken off and smell unbearable. This is for e salon colourColor seleccionado: Cobrizo This is for the colour not the tint rinse. I used e salon, I lived tge colour and had no problems. This time however was a different story. The smell of Ammonia was unbearable and made my eyes stream. I have just been to my hairdresser to get my hair trimmed as I am growing it. She informed me that whatever I had coloured my hair with had caused it to break off, she showed me tge back and I could see this. I always had long thick hair and want to grow it longer, but she had to cut 3 inches off, I am heartbroken. I am an ex hairdresser, so know how to apply colour, I also used high quality hair products, Olaplex, redken and heat protection on my hair when styling. I can no longer have colour on my ends, and gave booked to have my roots done at my hairdressers. The condition of my hair has been compromised because of e salon colours. I don't know what happened because when I used it in lockdown it was fine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah! We are truly sorry to hear about your experience after colouring with us. Please check your emails, we just got back to you to help you further. |
Don't botherColor seleccionado: Cobrizo Used twice. Couldn't tell at all. If stored cap down, which is natural, it leaks heavily. So incredibly disappointed to have wasted my money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tint Rinse did not make the changes that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure if it actually does anything...Color seleccionado: Rojo I have used this many times now and I can't really tell if this actually does anything 🤔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
1 SternColor seleccionado: Caoba cobrizo Ich gab ein Stern, sonst hätte ich meine Bewertung nicht schreiben können. Nach dem die Haarfarbe auf meiner Kopfhaut wie Feuer brannte, habe ich das Produkt nicht verwendet. ich habe es entsorgt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBozena E.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
Not much change in colourColor seleccionado: Neutralizador de rubios Wouldn’t recommend this, doesn’t remove the brassiness at all, just a gimmick that is quite pricey for what it is. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Magdalena! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Only last a few daysColor seleccionado: Cobrizo If you use a ton of it, it would last about a week or one wash. Depends on how often you wash your hair. Otherwise, only lasts about couple of days. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYasaman - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
MoyenColor seleccionado: Dorado Effet moyennement doré. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViolette N. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre Tint Rinse Doré ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider autant que possible. Si vous avez des questions, n'hésitez pas à revenir vers nous. |
Too wateryColor seleccionado: Castaño claro I love ESalon, but not this product, it is too watery. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We're truly sorry that our Tint Rinse was too watery. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good conceptColor seleccionado: Dorado Love this concept but sadly this product makes my hair feel oily. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sharon! We are sorry to hear that the Tint Rinse makes you feel oil. Please check your emails, we just got back to you to help you further. |
Die Farbe gefällt mir gar nicht, auch den Duft finde ich unangenehm!Color seleccionado: Neutralizador de rubios Ich möchte keine weitere Haarfarbe haben und trete vom Vertrag zurück. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConstanze N.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Too liquidyColor seleccionado: Morado It's like pouring a cup of water into your hand and trying to put it on your head. The colour is nice, and including it is thoughtful, but it pretty much just goes down the drain! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLili - We're truly sorry that our Tint Rinse was too liquid. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ugly colorColor seleccionado: Dorado Ugly color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Ugly colorColor seleccionado: Dorado caoba Ugly color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We're truly sorry that our Tint Rinse did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Orange/purpleColor seleccionado: Cobrizo This was sent as part of my first box to help maintain my color but it completely changed the color and made my hair much worse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayleena - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to better assist. Please keep a look out for an email from us. We hope to continue helping you find hair perfection! |
Not for my brown hairColor seleccionado: Neutralizador de rojos intensos The smell is so nice, but unfortunately, it hasn't helped to reduce the red brass from my medium brown hair once the hair colour starts fading. I've tried so many toning products and this one was promising, but my hair is stubborn and it just wasn't effective for me (even when leaving it on for 10 minutes). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Liz! We are sorry to hear that the Tint Rinse hasn't helped you reduce the brassiness. Please check your emails, we just got back to you to help you further. |
Hilft bei mir nichtColor seleccionado: Neutralizador de rojos intensos Ich habe es jede Haarwäsche benutzt und muss leider sagen, dass ich kein Unterschied wahrnehmen kann. Der Rotstich geht nur mit genügend Aschanteil in meiner Haarfarbe weg. Schade. Ich werde es jetzt aufbrauchen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Soft Red Neutralizer) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
So far so goodColor seleccionado: Castaño oscuro I purchased this item hoping it would add some depth of colour and cover some grey. I think it’s too early to say as only used twice but it does colour my hair, on first use it was a bit copper/red tones and more brown on second use. I’m hoping for more brown as I use it more regularly!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Julie! Thanks for sharing your thoughts about the Tint Rinse. Please check your emails, we just got back to you to help you further. |
Not for meColor seleccionado: Dorado I didn't like the texture of my hair after use and didn't feel it did anything for the color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Hair tintColor seleccionado: Dorado Leaves hair feeling rough and dry 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We're truly sorry that our Tint Rinse has left your hair dry. We'd love to assist you further; please check your inbox for more details. We hope to continue helping you find hair perfection! |
No copper pleaseColor seleccionado: Cobrizo No copper or red shades 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wow OrangeColor seleccionado: Cobrizo Very orange.. not for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We're truly sorry that our Tint Rinse (copper) did not provide the color outcome that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too redColor seleccionado: Rojo Incorrect match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Couldn't take the smellColor seleccionado: Castaño claro I'm sensitive to certain chemical smells that come with most hair care products. This product had an overwhelming fruity-chemical smell, that prevented me from using it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeya - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
CautionColor seleccionado: Rojo When I mixedthe two products they exploded . I cancelled the next order rite away . Will no be using these products again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We truly apologize about your experience with your eSalon items defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fanColor seleccionado: Cobrizo I found this to be very watery and honestly did not show much results. I have use two different tints in between my shampoos. Either of the other brands worked far better…..sorry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Be careful with this or you’ll have pink hairColor seleccionado: Rojo My natural hair was true auburn and now with gray roots it’s professionally colored auburn. I was hoping this product would just enhance the deeper red and make the hair shine. Unfortunately, the lighter sections of my hair picked up the magenta tones and now my hair appears to be highlighted with pink. I’ve washed it 2 more times but it’s quite resistant to the color safe shampoos I use. Hopefully it will wear out soon because I really don’t want to use a detox shampoo that strip out my desired color. Guess I should have gone with copper but I was worried about it being too orange. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
tint rinceColor seleccionado: Cobrizo mais pas utile déja des produits pour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosceline L. - Merci pour votre commentaire. Nous sommes désolés que notre Tint Rinse Cuivré ne fasse pas la différence avec des produits que vous avez déjà. Nous serions heureux de vous recommander d'autres options pour maintenir une couleur éclatante au fil des lavages. Nous allons vous contacter par email pour plus d'information. |
produitColor seleccionado: Dorado caoba idem parelle pour se produit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosceline L. - Merci pour votre commentaire. Nous sommes désolés que notre Tint Rinse Doré Acajou ne vous plaise pas. Nous espérons trouver avec vous des alternatives qui répondront à vos besoins. Nous allons vous envoyer un email afin de vous aider. |
Never received itColor seleccionado: Dorado Just realized this did not come in my box. I guess 1 star is too much for a no show 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It’s okColor seleccionado: Neutralizador de rubios It’s Very runny and gets all over. I feel like I’m wasting most of it. And it doesn’t really do much for my hair, sadly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |