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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rachel C. - Thank you for your feedback. We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Patti J.
septiembre 22, 2021
Just ok
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Patti J.
septiembre 22, 2021
Left my hair soft but had static which I didn’t like.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patti - We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MICHAEL A.
septiembre 21, 2021
Leave build-up
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
MICHAEL A.
septiembre 21, 2021
Loved and feel and smell of the product, but it leaves build-up on my scalp. I have to preform a scalp cleanse at least once a week to eliminate.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Michael - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charlene P.
septiembre 19, 2021
Volume Shampoo & Conditioner Duo
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Charlene P.
septiembre 19, 2021
Although it did add some volume, it did not tame or condition my curls near as well as the Color Care Shampoo & Conditioner Duo. I will definitely switch back.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Charlene - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not properly tame your fine curly hair. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation.
PUBLICADO POR:
Julie T.
septiembre 19, 2021
Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Julie T.
septiembre 19, 2021
I purchased the shampoo and conditioner have found conditioner to be very oily leaving hair feeling lank and greasy . Very disappointed . However using the shampoo great scent gentle shampoo .
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Julie T.- Thank you for your feedback. We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Julian C.
agosto 18, 2021
Not my favorite product
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Julian C.
agosto 18, 2021
It seems to wear my hair down and make it look dirty.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Brandy - We're truly sorry that our Volume Shampoo and Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne-laure L.
agosto 10, 2021
Shampoing volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Anne-laure L.
agosto 10, 2021
Laisse le cheveux un peu sec
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Anne-laure L. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Volume Shampoing n'a pas fourni le résultat auquel vous vous attendiez. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider par email !
PUBLICADO POR:
Camille D.
julio 26, 2021
Shampooing volumisant
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Camille D.
julio 26, 2021
Je ne suis pas convaincue par le résultat .. le shampoing est « classique » et ne justifie pas le prix .
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Camille D. - Merci pour vos commentaires. Nous sommes désolés d’apprendre que notre Volume Shampoo + Conditioner Duo n'a pas répondu à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Tanuja G.
julio 10, 2021
Made my hair greasy
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Tanuja G.
julio 10, 2021
Didn't notice any fullness in fact it seemed to make my hair greasy by the 2nd/3rd day. The smell/texture of the shampoo is like washing up liquid and you need to use quite a bit. Sad to say not the best.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Tanuja G. - Thank you for your feedback! We are sorry our Volume Shampoo + Conditioner Duo didn't work for you. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea D.
junio 25, 2021
Nicht für mich geeignet
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Andrea D.
junio 25, 2021
Mag gute Produkt sein, leider nicht für meine Kopfhaut
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Andrea D. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Duo nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Anna D.
junio 17, 2021
Meh.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Anna D.
junio 17, 2021
Had high hopes after reading good reviews, but I was unimpressed. My hair was straw-like after use, and I can't see myself using either again. A disappointing add-on that I'll be removing from my order.
I have to add though that eSalon's customer service was excellent. I didn't expect a credit to my account in response to not liking a product! Thanks eSalon!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kathy - We’re truly sorry that our Big Love did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy R.
junio 8, 2021
Does not weigh your hair down.
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Kathy R.
junio 8, 2021
This product does not weigh your hair down. However, it does not provide my hair with enough conditioning.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kathy - We’re truly sorry that our Big Softie did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra J.
junio 7, 2021
Volumizes but...
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Sandra J.
junio 7, 2021
This does volumize but hair seems to feel dirty much sooner.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the cleansing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sheri L.
mayo 18, 2021
Too perfumey
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Sheri L.
mayo 18, 2021
I have a problem with highly perfumed products so this didn’t work for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sheri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kate
mayo 18, 2021
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kate
mayo 18, 2021
Not yet used. Will review later.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kate - Thank you for your feedback. We hope that you will have a chance to use our Volume Shampoo + Conditioner Duo in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Whitney J.
mayo 13, 2021
Volume?
Calificado: Volume Shampoo
PUBLICADO POR:
Whitney J.
mayo 13, 2021
It washes hair great, smells great, & leaves hair soft, but I don't notice any true difference in volume vs the regular classic shampoo.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Whitney - We're truly sorry that our Volume Color Care Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela S.
mayo 12, 2021
Both
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Angela S.
mayo 12, 2021
I likes the shampoo but my hair was still knotty after the conditioner.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Angela S. - Thank you for your feedback! We are so sorry for the disappointing experience you have had with our Volume Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Kim B.
mayo 10, 2021
Color was terrible didn’t even need this
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kim B.
mayo 10, 2021
Didn’t even use color was a mess.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Kim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Linda E.
mayo 10, 2021
Thickening shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Linda E.
mayo 10, 2021
Thickens good but leaves my hair dry
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Linda E.- Thank you for your feedback. We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Rachel B.
mayo 7, 2021
Ok no difference
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Rachel B.
mayo 7, 2021
No different to any other shampoo on the market I’m afraid
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rachel M. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not pleased with the Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Julie G.
mayo 1, 2021
Did not make hair look voluminous at all
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Julie G.
mayo 1, 2021
I have very thin fine hair was hoping this would add a bit of volume ,unfortunately it doesn't however it does leave hair shiney and soft
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Julie G. - We appreciate you reaching out to us here at eSalon! We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Patzey
abril 20, 2021
Volume Shampoo/Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Patzey
abril 20, 2021
Not for me. Dries out my hair making it unmanageable.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patzey - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary S.
abril 12, 2021
No thank you.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Mary S.
abril 12, 2021
Full refund please.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth M.
abril 9, 2021
It did not do what I was hoping
Calificado: Volume Shampoo
PUBLICADO POR:
Elizabeth M.
abril 9, 2021
For my 50 year old hair... it did provide volume but at the expense of making my hair look dull and dry.
I was happy with the moisturizer but I decided to give this other one a chance.
May be it was just my type of hair as I like their products very much
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Elizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kathy M.
marzo 19, 2021
Nothing special
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kathy M.
marzo 19, 2021
This shampoo and conditioner is ok. Nothing amazing.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kathy - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia F.
marzo 9, 2021
Not happy
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Patricia F.
marzo 9, 2021
I absolutely love the sent of these products, but they left my hair brittle and dry. I’ve had better drug store brands of volumizing shampoo and conditioner.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan G.
marzo 9, 2021
Meh
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Susan G.
marzo 9, 2021
I didn’t notice any volumizing effect from these products, but they were a perfectly fine shampoo & conditioner
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Susan - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations with volume. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nola A.
marzo 9, 2021
Terrible
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Nola A.
marzo 9, 2021
I actually meant to get the shampoo and conditioner that comes with my hair color set.. But this shampoo matted my hair, and using the conditioner did not help it. I followed with other products I have in order to unmat my hair but still left it feeling very dried out.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Nola - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carla B.
marzo 2, 2021
Volume shampoo conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Carla B.
marzo 2, 2021
My hair smelled nice, also shined, but volume No
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Carla - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kate A.
marzo 1, 2021
If I could give this product a zero I would.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kate A.
marzo 1, 2021
Don’t buy this if you have thin fine hair. I would think a volume set would help a bit but this is the worst shampoo and conditioner. It has a weird smell and then completely strips hair of moisture and body. It leaves my hair feeling dry, limp and uncontrollable fly away that nothing I could do to control that- except stop using. I wish I could get my money back.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kate - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the moisture or volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alexandra F.
febrero 27, 2021
Ne me correspond pas
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Alexandra F.
febrero 27, 2021
Je dois faire des lavages plus fréquents car il a rendu mes cheveux plus gras
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Alexandra - Nous sommes désolés que votre expérience n’ait pas été à la hauteur de vos attentes ! Nous allons vous contacter par email afin de remédier à cette situation, conformément à notre garantie de satisfaction. Merci de votre confiance !
PUBLICADO POR:
Jennifer F.
febrero 26, 2021
No difference
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jennifer F.
febrero 26, 2021
Did not add volume, but drying
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jennifer - We’re truly sorry that our Volume Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathleen L.
febrero 25, 2021
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kathleen L.
febrero 25, 2021
Havent used enough to evaluate any difference than what i used before.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kathleen - Once you have tried our Volume Shampoo and Conditioner a few more times, we would love to hear your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marie-Odile T.
febrero 16, 2021
Aucun volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Marie-Odile T.
febrero 16, 2021
Aucun volume après un essai du shampoing et du soin et les cheveux ont retrouvés leurs frisotis. Peut être au bout de plusieurs lavages les résultats espérés et soins seront exaucés. A voir....
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Marie-Odile - Nous sommes vraiment désolés d’apprendre que vous n'êtes pas satisfaite de notre Volume Shampoo + Conditioner Duo. Nous vous invitons à vérifier vos emails, nous vous avons contacté afin de remédier à cette situation, conformément à notre garantie de satisfaction. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Amy K.
febrero 12, 2021
No for me
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Amy K.
febrero 12, 2021
Dull hair with no body
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the body that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol W.
febrero 12, 2021
Disappointed
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Carol W.
febrero 12, 2021
I bought this duo because I need extra volume in the winter. I have used it for a couple of months. I see no improved volume. Was hoping for more.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy F.
febrero 11, 2021
shampoo and conditioner set
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Tammy F.
febrero 11, 2021
This was just okay for me. I was hoping it would leave my hair feeling soft and having volume but it didn't really. I did like the smell though!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tammy - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rachael F
febrero 10, 2021
If it’s as bad as the colour I’m not trying it
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Rachael F
febrero 10, 2021
Not yet used this as esalon totally destroyed my hair with its colour what a total mess.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rachael F - Thank you for your feedback. We hope that you will have a chance to use our Volume Shampoo + Conditioner Duo in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hannelore S.
febrero 10, 2021
Für Volumen super....
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Hannelore S.
febrero 10, 2021
Da ich sehr viele Haare habe, ist es für mich weniger geeignet.
Auch frisch gefärbt ,habe ich zumindest, das Gefühl das das Haar sehr trocken wirkt.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Hannelore S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Shampoo + Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Ashly S.
febrero 6, 2021
Didn’t notice any volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Ashly S.
febrero 6, 2021
This didn’t do anything special for my hair. I definitely don’t use it if I’ve had dry shampoo in my hair as it doesn’t get any of that out, not even after washing it twice.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ashly - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Stephanie J.
enero 12, 2021
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Stephanie J.
enero 12, 2021
Instead of giving me body it made my hair heavy and oily I did not lime it
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Stephanie- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dee C.
enero 11, 2021
Very drying
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Dee C.
enero 11, 2021
Only used a couple of times so far but I found i needed a lot of product for my thick hair and it was extremely drying which is odd because the next day my hair looked like it hadn't been washed
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Dee - Thank you for sharing your experience with us. We are sorry to hear that you are not satisfied with the result of our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jeannie M.
enero 7, 2021
No difference in volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jeannie M.
enero 7, 2021
No difference in volume after several weeks.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jeannie- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fiona S.
enero 5, 2021
A nice shampoo......
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Fiona S.
enero 5, 2021
I liked the shampoo.... but cant say i noticed any difference from a normal shampoo with regards to the volume but it did leave my hair clean, soft & easy to comb.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Fiona S. - Thank you for your feedback. We are so sorry to hear our Volume Shampoo + Conditioner Duo did not meet your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Monica B.
enero 4, 2021
Pretty Good
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Monica B.
enero 4, 2021
I like the shampoo and conditioner it did seem to add volume to my hair which I liked, however I got a lot of static not sure if it was coincidence or not, but it was after each use so I moved on ....
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Monica- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tina E.
diciembre 21, 2020
Not a fan
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Tina E.
diciembre 21, 2020
I found that this left my hair looking quite greasy, even after washing twice. It looked flat and felt a bit gross
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Tina E. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Big Softie. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Ashley D.
diciembre 1, 2020
Geve my hair an odd/difficult texture
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Ashley D.
diciembre 1, 2020
I think it was doing what it was supposed to - but made my hair unmanageable. Will not use the entire bottle.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ashley- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katie C.
noviembre 27, 2020
Yuck
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Katie C.
noviembre 27, 2020
It made my hair stiff and not soft. Not what I was looking for.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Katie- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rebecca G.
noviembre 17, 2020
No volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Rebecca G.
noviembre 17, 2020
I would not repurchase, didnt see any different in the volume of my hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rebecca - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Judy E.
noviembre 12, 2020
I really like this shampoo and conditioner.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Judy E.
noviembre 12, 2020
The problem I have with this duo is that I have several bottles of conditioner left because I use smaller portions How do I order just the shampoo for a while?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Judy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Meral D.
noviembre 6, 2020
Nice
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Meral D.
noviembre 6, 2020
it was ok, it's not like the shampoo or conditioner that comes with the hair dye, I was a bit disappointed, but overall ok.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Meral - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle S.
octubre 27, 2020
Left my hair flat
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Michelle S.
octubre 27, 2020
This formula left my hair feeling heavy and unclean. Not a good match for me.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michelle- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Candice N.
octubre 9, 2020
Felt Dry Afterwards
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Candice N.
octubre 9, 2020
I have thin hair, but a lot of it. This shampoo didn't do the trick of volumizing and smoothing, in fact it felt a bit staticky after. Not worth the price, wish it were!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Candice- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume and smooth texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
trish C.
octubre 4, 2020
It was ok
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
trish C.
octubre 4, 2020
After using the colour shampoo which I really liked, I thought I would try another product. I was quite disappointed really - my hair was getting flatter and flatter with each shampoo. I have had this before with very expensive shampoos and I dont know why it happens but I am not a fan of this product.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
trish C. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Aurelie B.
septiembre 28, 2020
Après shampooing
Calificado: Volume Color Care Conditioner
PUBLICADO POR:
Aurelie B.
septiembre 28, 2020
Bon produit seul inconvenient ne mouse pas suffisamment
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Aurélie B. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Volume Conditioner. Tous nos conditioners sont crémeux et ne moussent pas. Cependant, nous cherchons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Meera M.
septiembre 18, 2020
Coarse and Dry Hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Meera M.
septiembre 18, 2020
My hair was very dry and fizzy after using this shampoo. I used conditioner and couple other things to make it better but didn't help. I like their moisturizing shampoo and conditioner.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Meera - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joellen R.
septiembre 12, 2020
Never received this.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Joellen R.
septiembre 12, 2020
Dont recall ordering it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Joellen- We're truly sorry that our Volume Shampoo + Conditioner Duo never made its way to you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer L.
septiembre 12, 2020
Flat hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jennifer L.
septiembre 12, 2020
Terrible. My hair is so flat and flying away like crazy. 😢
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia C.
septiembre 9, 2020
Not great
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Patricia C.
septiembre 9, 2020
Won’t purchase again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patricia- We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
sally B.
septiembre 2, 2020
Average
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
sally B.
septiembre 2, 2020
Could be better, not worth the money
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
sally B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo & Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jane S.
agosto 28, 2020
I didnt receive this product on the last shipping
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jane S.
agosto 28, 2020
ordered but not received
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jane - We're truly sorry that you didn't receive your Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy S.
agosto 20, 2020
Wanted to love this but it was terrible. ☹️
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kathy S.
agosto 20, 2020
I added the Color Protecting Volume Shampoo + Conditioner Duo to my order back in June. I removed the shampoo and conditioner from the box and put them away planning on using them at a later time. I forgot all about them until today so I used them for the first time and had bad results. I followed the directions. The shampoo seemed okay but I didn’t like the way my hair felt as I was rinsing it. Something felt different. Then I applied the conditioner. It was difficult to rinse out even though I used a small amount. My hair felt very coated. My hands were also hard to rinse. After thoroughly rinsing the conditioner out of my hair, it felt completely unconditioned. I had a very hard time getting my fingers through my hair. It felt very tangled. After I’m done I always leave my hair up in a towel for about ten minutes. I have pretty long hair. When I removed the towel my hair was a tangled mess. I had a very hard time getting a comb through it. It was knotted and hair was coming out in my comb even though I was combing very gently. With my usual conditioner my comb glides through my hair. No tangles at all. I noticed my comb had a coating on it when I was finished combing my hair. I had no shine to my hair at all. It had some frizz (my hair is completely straight) and it looked very dry and dull. It didn’t comb easily. I do not like these products at all and won’t use them again. I had such hope that they would add volume and shine. I didn’t get any of that. Can’t wait to wash my hair tomorrow! I want my old hair back!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda C.
agosto 16, 2020
just normal
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Linda C.
agosto 16, 2020
unnecessary
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Linda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Suzanne W.
agosto 14, 2020
Good products, but. . .
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Suzanne W.
agosto 14, 2020
. . .made my scalp itchy. . .I have very sensitive skin.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Suzanne - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shirley Z.
agosto 13, 2020
Not for me
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Shirley Z.
agosto 13, 2020
Did nothing for my hair. Weighed it down
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shirley- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Elsie Blount
agosto 1, 2020
Waste of money
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Elsie Blount
agosto 1, 2020
Cancel do not send any more
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elsie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Justashopper
julio 29, 2020
No difference
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Justashopper
julio 29, 2020
Got this, tried it, I don't know if it's volume but sure made my treated hair so dry, and crispy. I had to stop using it. What a waste of money for me. I will not recommend this.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Justashopper - We’re truly sorry that our Volume Shampoo and Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope you are able to find hair perfection!
PUBLICADO POR:
Lisa F.
julio 26, 2020
Bottles
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Lisa F.
julio 26, 2020
the bottle was very hard to squeeze .
The smell was ok
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
CJ Jones
julio 23, 2020
Nothing
Calificado: Volume Color Care Conditioner
PUBLICADO POR:
CJ Jones
julio 23, 2020
Again not happy at all
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
CJ- We’re truly sorry that our Volume Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
monica B.
julio 16, 2020
nothing special of others shampoo or conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
monica B.
julio 16, 2020
nothing special of these items
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Monica - We’re very sorry to hear that you were so disappointed with the Volume Shampoo + Conditioner Duo -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Frances and A.
julio 6, 2020
a little heavy
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Frances and A.
julio 6, 2020
I felt this left my hair a bit heavy, and feeling unclean.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Frances - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary M.
julio 5, 2020
Does not suds/later up well
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Mary M.
julio 5, 2020
I feel like I need to use 3x more shampoo than what I should in order to get a nice sudsy lather. I will stick with my Pureology.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Volume Shampoo and Conditioner Duo did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christina Landry
julio 3, 2020
Its ok
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Christina Landry
julio 3, 2020
I haven't been ordering shampoo duos for awhile. Its expensive if you dont love it.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Christina L. - We appreciate your feedback, and we are sorry that you are not happy with the pricing of our Volume Shampoo + Conditioner Duo. Our Color Team will reach out to you shortly. Thank you for your patience.
PUBLICADO POR:
Nancy P.
julio 2, 2020
I do like the results from shampoo and conditioner.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Nancy P.
julio 2, 2020
However I am reluctant about using it frequently because I feel like I have more loose hair in my hands after shampooing than when I use my other volumizing shampoo. Is it possible it could make my hair fall out? I have never experienced this before. I was actually thinking about returning it.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nancy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joanne B.
junio 30, 2020
Not good.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Joanne B.
junio 30, 2020
Made my hair very dry.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Joanne - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Izabela K.
junio 26, 2020
it’s not for my hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Izabela K.
junio 26, 2020
it’s not for me
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Izabela - We’re truly sorry that our Volume Shampoo and Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Juanita H
junio 24, 2020
Do not like
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Juanita H
junio 24, 2020
I do not like this shampoo and condiioner. It made my hair feel stuff and hard to wash. The conditioner was no better I had to use my normal conditioner. Tried it again , same, only used it twice. Very disappointing as the shampoo and conditioner that came in dye kit I really liked.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Juanita - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Deborah W.
junio 23, 2020
Sent wrong shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Deborah W.
junio 23, 2020
I ordered the shampoo and conditioner for color treated hair but was sent the Volume shampoo and conditioner. I have previously ordered shampoo and conditioner before and was sent the correct items so Esalon has a history of my preferences. Mailing these back isn’t worth my time but I am very disincentivized from ordering shampoo/conditioner in the future
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Deborah - We're truly sorry that our Volume Shampoo and Conditioner Duo was not the product you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ann C.
junio 19, 2020
volume shampoo and rinse
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Ann C.
junio 19, 2020
this shampoo and rinse is too heavy for my hair.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Ann - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
cindy S.
junio 12, 2020
Volume?
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
cindy S.
junio 12, 2020
A little makes a ton of lather so you would assume it’s going to give that volume it says, but just the opposite. I have very clean hair and not so volume, kind of like when your hair is over conditioned. I’m going to try it again in a few days with less product.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Cindy - We’re sorry to hear that you were so disappointed with the Volume Shampoo + Conditioner Duo your first time usage -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Laurie K.
junio 12, 2020
A nice shampoo.
Calificado: Volume Shampoo
PUBLICADO POR:
Laurie K.
junio 12, 2020
Seems like a good shampoo but nothing special.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Laurie - We're truly sorry that our Volume Color Care Shampoo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Terry D.
junio 11, 2020
Volume Shampoo & Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Terry D.
junio 11, 2020
The products are great for volume, but made my hair frizzy.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Terry - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara B.
junio 10, 2020
Left hair not feeling smooth and silky.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Barbara B.
junio 10, 2020
I think the original conditioner sent with the color worked much better.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Barbara - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Petra F.
junio 9, 2020
Very heavy
Calificado: Volume Color Care Shampoo
PUBLICADO POR:
Petra F.
junio 9, 2020
I was very disappointed!!..After reading reviews and decided to buy it..i have got very thin hair and i was looking for something that gives me volume but doesn't leave my hair all heavy and this shampoo did exactly that doesnt smell nice and my hair felt harsh on touch after a wash and very heavy after drying had to rewash it after with my other shampoo
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Petra F. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cindy R.
junio 8, 2020
Wasn't impress
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Cindy R.
junio 8, 2020
Thought the bottles were quite small for the price probably won't order again went back to my old shampoo.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cindy- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marsha B.
junio 4, 2020
Volume shampoo and Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Marsha B.
junio 4, 2020
Did not increase volume and seemed to dry out my hair. Would not order this shampoo again.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Marsha- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patsy D.
junio 2, 2020
Shampoo n Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Patsy D.
junio 2, 2020
Ok not real volume yet only tried 2x though
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Patsy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Frauke B.
mayo 27, 2020
Nicht anders wie anderes
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Frauke B.
mayo 27, 2020
Für den Preis was besseres erwartet!
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Frauke B. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Shampoo + Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Diane K.
mayo 26, 2020
Volume shampoo / conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Diane K.
mayo 26, 2020
Made my hair static and my daughters
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Diane- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caryn S.
mayo 21, 2020
Not so happy
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Caryn S.
mayo 21, 2020
I loved the shampoo and conditioner samples that came with the coloring system. It foamed up well, smelled nice and rinsed out with ease. Thinking the Volumizing shampoo and conditioner would be similar I thought I’d give it a try.
A bit disappointing as there was really no odor and it did not foam up as well. Also i didn’t notice any difference with the volume after using it for two weeks. Glad I tried it but not so happy
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Caryn - We're truly sorry that our Volume Shampoo and Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mayrenis G.
mayo 20, 2020
NEVER GOT IT
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Mayrenis G.
mayo 20, 2020
Never got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Maryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Melissa M.
mayo 13, 2020
SOO strong smelling and makes me itch
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Melissa M.
mayo 13, 2020
Even with my window open: and my house is old, the window is largte and in the shower: the smell is soo overpowering I think I could pass out. It just smells like a whole bottle of fragrance/ chemically. Also, my scalp itches after using this: probably from how much fragrance they use. And I do not notice any volume.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Melissa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
tara I.
mayo 12, 2020
Frizzy
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
tara I.
mayo 12, 2020
Made hair frizzy
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Tara- We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristin T.
mayo 4, 2020
Not a fan
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kristin T.
mayo 4, 2020
This shampoo and condition is okay, but I don’t think that it is sulfate free. There are much better products out there for color care shampoos.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristin- We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa L.
mayo 2, 2020
Not nourishing
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Lisa L.
mayo 2, 2020
Drys hair out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa-We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide moisture that you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Edith M.
abril 20, 2020
Volumen
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Edith M.
abril 20, 2020
Hab bessere Shampoo‘s schon gehabt, von Volumen kann keine Rede sein.
Würde es nicht nochmal kaufen
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Edith M. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Shampoo + Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Szerena D.
abril 13, 2020
Great smell
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Szerena D.
abril 13, 2020
Unfortunately makes my hair greasy
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Szerena D. - Thank you for your feedback. We are sorry to hear that you were unhappy with your Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elle M.
abril 3, 2020
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Elle M.
abril 3, 2020
I's okay. I got the volumizing and it was just okay. The pair that they give you in the kit was MUCH better. I give it a "meh".
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Elle M. - Thank you for your feedback. We apologize that you were not completely happy with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about this experience, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Marie N.
abril 2, 2020
Okay
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Marie N.
abril 2, 2020
Okay mehr aber auch nicht. Ich habe sehr feine Haare, aber merke nicht unbedingt mehr Volumen durch das Shampoo. Also werde ich mir nicht wieder nachkaufen. Der Geruch ist allerdings ganz schön und die Kämmbarkeit ist auch gut. Aber ich hatte schon bessere Shampoos zum günstigen Preis.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Marie N. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Shampoo/Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
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En virtud de la legislación vigente en materia de privacidad, tienes derecho a excluirte de: (a) la “venta” de tus datos personales a terceros, (b) el uso compartido de datos personales para publicidad conductual en contextos cruzados y (c) el procesamiento con fines de publicidad dirigida. Las cookies de este encabezado recopilan información para fines de análisis, experiencias personalizadas y publicidad selectiva (incluso en redes sociales). Puedes ejercer tu derecho de exclusión con respecto a los datos compartidos por estas cookies utilizando este interruptor. Si optas por la exclusión, no podremos ofrecerte anuncios personalizados utilizando los datos que estas cookies habrían recopilado. Para conocer otras formas de ejercer el derecho de exclusión, visita nuestra de Aviso privacidad de la Política de privacidad de CA.
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Estas cookies son necesarias para el funcionamiento del sitio web y no pueden desactivarse en nuestros sistemas. Pueden configurarse en función a tus acciones ante una solicitud de servicios, como establecer tus preferencias de privacidad, iniciar sesión o rellenar formularios. Las podemos configurar nosotros o terceros cuyos servicios hemos añadido a nuestras páginas. Al utilizar este sitio web, tus datos también pueden ser transferidos a países fuera del Espacio Económico Europeo sin un nivel adecuado de protección de datos. Es posible que no puedas ejercer tus derechos en relación con los datos y que las autoridades estatales tengan acceso a ellos. Puedes configurar tu navegador para que bloquee estas cookies o te avise de ellas, pero es posible que algunas secciones del sitio web no funcionen.
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio web. Nos ayudan a saber qué páginas son las más y las menos populares, y a ver cómo los visitantes se mueven por la página. Si no permites el uso de estas cookies, no podremos controlar su rendimiento.
Tanto nosotros como nuestros socios publicitarios (incluye compañías de redes sociales) podemos instalar estas cookies a través de nuestro sitio. Pueden utilizarse para crear un perfil de tus intereses basado en la información de navegación que recopilan de ti cuando visitas un sitio web (incluye la identificación exclusiva de tu navegador y/o dispositivo de Internet) y mostrarte contenido o anuncios relevantes en nuestro sitio web y en otros sitios.
