I tried your suggestion to wash my scalp with big love shampoo and the rest of my hair strength shampoo . I really don’t see any difference in volume I think once I use the rich conditioner it tames my curl too much . You need a shampoo just for wavy curly hair
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PUBLICADO POR:
Cindy V.
marzo 26, 2020
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Cindy V.
marzo 26, 2020
I bought your shampoo and conditioner thinking is was for volume that i needed. With out a doubt it is the worst duo i have ever tried. It leaves my hair limp, thin and flyaway. I even used a product on it for styling and it is still as i described. I would give it a zero if it was an option. There is nothing about it that is as advertised. Just so you know I love the color I have, thank you. Cindy
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Cindy V. - We appreciate your feedback. We are glad that you could discuss this matter with one of our Color Experts. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Josie C.
marzo 26, 2020
Volume Shampoo
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Josie C.
marzo 26, 2020
This shampoo does not make my hair feel soft and silky. Hair remains feeling dry and tangled even after using conditioner. It does not create the usual sudsy sensation other shampoos do. I was expecting shampoo like those in sample packets with color but its not the same. I used it one time. I wish I could return it! I will never reorder any shampoo here.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Josie C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Magda B.
marzo 26, 2020
Gut
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Magda B.
marzo 26, 2020
Hat mir nicht gepasst
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Magda B. - Es tut uns unheimlich leid, dass Sie mit Ihrem Farbergebnis nicht zufrieden sind. Wir stehen fest hinter unserer Farbzufriedenheitsgarantie und möchten gern gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu verwirklichen. Unsere Coloristen haben Ihnen bereits eine E-Mail zukommen lassen und helfen Ihnen gern weiter.
PUBLICADO POR:
Kelly C.
marzo 17, 2020
Another one I don’t see a difference
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kelly C.
marzo 17, 2020
I have used multiple volume shampoos and I don’t see much of a difference in this one compared to others
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ilknur B.
marzo 2, 2020
Mehr erwartet..
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Ilknur B.
marzo 2, 2020
Das shampoo verleicht etwas Volumen aber zu wenig Pflege, meine Haare fühlen sich sehr trocken schon während des waschens an. Schade ich hatte etwas mehr Pflege für das Geld erwartet :(
Die Spülüng ist leider nicht wirklich pflegend und meine Haare fühlen sich nicht weich an. Da ist die Pflegespülüng aus der Drogerie doch viel besser. Schade um das Geld :(
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ilknur B. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Shampoo + Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Karen A
febrero 20, 2020
Has the formula changed?
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Karen A
febrero 20, 2020
It seems that the Volumizing products are not as moisturizing as I remember. I also really liked the pump lid which was convenient in the shower. My color is also darker and slightly more Red, so I'm wondering if I received the 2nd Formula that was mixed for me? The 1st one was more like this color. In any case I don't know of anyway to glase this over. I have a mixture of colors since my hair is much longer now and the back hair and lower hair had lightened in the sun. I'm sure it will lighten up and I had a few inches cut off to help out with this look. Thanks.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Karen - Thank you for your feedback on your color and hair care products. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Bridget R.
febrero 17, 2020
Too much
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Bridget R.
febrero 17, 2020
My aunt, a hairdresser, told me a long time ago not to use volume shampoo bc it “enlarges” the hair cuticle...well, I was struggling with thinning hair and would do anything to have some volume, so I tried this. Unfortunately, it seemed to do exactly what my aunt said, my hair just looked thin and poofy.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Bridget - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Catherine M.
febrero 12, 2020
Catherine M
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Catherine M.
febrero 12, 2020
I'm sorry but there is just to much perfume in the conditioner for me. I tried it a few times & it gave me a headache each time.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Catherine - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mandy G.
febrero 9, 2020
Too heavy, never clean.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Mandy G.
febrero 9, 2020
This product is just too heavy, once I have shampooed and conditioned it always feels like the is a leftover residue in my hair almost like it is not correctly rinsed but it is. Have stopped using after a few try’s as my hair just feels like a greasy tangled mess after using it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Mandy - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aurore L.
febrero 7, 2020
Bof
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Aurore L.
febrero 7, 2020
Ce n'est pas volumisant du tout j'ai les cheveux fins et le volume n'y est pas
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Aurore L. - Nous sommes vraiment désolés d’apprendre que notre Volume Shampoing et Conditioner Duo n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Mary L.
enero 27, 2020
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Mary L.
enero 27, 2020
It makes my hair have a of static which I don’t like. It does smell good..
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo & Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nadia G.
enero 24, 2020
Cheveux lourds et ternes
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Nadia G.
enero 24, 2020
bonjour,
le shampoing et le conditionneur me laissent sceptiques parce que j'ai la sensation de cheveux alourdis et terne..
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Nadia - Nous sommes vraiment désolés d’apprendre que vous n'êtes pas satisfaite de notre Duo shampooing et après-shampooing Volume. Nous allons vous contacter par email afin de remédier à cette situation, conformément à notre garantie de satisfaction !
PUBLICADO POR:
Michelle Z.
enero 17, 2020
Not my favorite
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Michelle Z.
enero 17, 2020
I like the classic better. This smells great but I have super thick hair and it did little for my volume.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Harriet K.
enero 14, 2020
Volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Harriet K.
enero 14, 2020
Not sure about the volume .. Did not work well for me.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Harriet - We're sorry to hear that our Volume Shampoo + Conditioner Duo did not work well for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ann P.
enero 8, 2020
Shampoo
Calificado: Volume Shampoo
PUBLICADO POR:
Ann P.
enero 8, 2020
Really like the shampoo. However, I didn't order it and was surprised when it arrived. And I believe I was charged for the shampoo?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Ann - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charlene W.
enero 2, 2020
color care conditioner
Calificado: Volume Conditioner
PUBLICADO POR:
Charlene W.
enero 2, 2020
it didnt unfrizz my hair and i didnt get the shine i wanted
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Charlene - We're truly sorry that our Volume Color Care Conditioner did not provide the shine and de-frizz you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Esther S.
diciembre 31, 2019
Volume Great But...
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Esther S.
diciembre 31, 2019
I LOVE the volume, but my scalp is dry now in the winter.
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PUBLICADO POR:
Annie M.
diciembre 27, 2019
It's ok
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Annie M.
diciembre 27, 2019
It's nice for color treated hair but I don't feel like it gives much moisture for color treated hair, or volume. For the price I'll try another brand..
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Annie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kara M.
diciembre 23, 2019
Does not get scalp clean
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kara M.
diciembre 23, 2019
It may be good for your color but it doesn’t get your scalp clean
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kara - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Norma A.
diciembre 22, 2019
Shampoo+Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Norma A.
diciembre 22, 2019
I didnt feel it worked didnt like how it made my hair feel.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Norma - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume or feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Natalie S.
diciembre 20, 2019
Smell
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Natalie S.
diciembre 20, 2019
Doesn’t smell good , plain
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Natalie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have emailed to discuss this matter further. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ines B.
diciembre 8, 2019
Schade
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Ines B.
diciembre 8, 2019
Leider laden sich meine Haare zu sehr auf. Beim waschen werden meine Haare stumpf. Kann es leider nicht weiter verwenden.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ines B. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Volume Shampoo + Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheit-garantie- möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Linda J.
diciembre 3, 2019
Volume Shampoo and Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Linda J.
diciembre 3, 2019
I was hoping this would be like the shampoo and conditioner included in the color kit. Disappointed it was not.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Linda J. - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christina A.
noviembre 27, 2019
Was unimpressed
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Christina A.
noviembre 27, 2019
My hair felt very dry
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Volume Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Peg L.
noviembre 21, 2019
Not a fan
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Peg L.
noviembre 21, 2019
These products irritate my scalp
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Peg - We're truly sorry that our Volume Shampoo + Conditioner Duo irritated your scalp. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Terri E.
noviembre 19, 2019
just okay
Calificado: Volume Shampoo
PUBLICADO POR:
Terri E.
noviembre 19, 2019
My hair feels really clean but I can't honestly tell any difference in the volume. It's a good shampoo but cheaper brands do more for actual volume.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Terri - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carla Bass
noviembre 15, 2019
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Carla Bass
noviembre 15, 2019
Shampoo and conditioner
I honestly for me and my hair the shampoo seems to dry it out but that’s just my opinion.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Carla Bass - We're truly sorry that our Volume and Conditioner Duo did not provide the effect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. eSalon Team
PUBLICADO POR:
Judy B.
noviembre 13, 2019
What's up
Calificado: Volume Shampoo
PUBLICADO POR:
Judy B.
noviembre 13, 2019
Didn't like the shampoo not right for my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Judy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Holly K.
noviembre 11, 2019
I really wanted to love this
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Holly K.
noviembre 11, 2019
I really wanted to love this, but I don’t.... my hair has turned into a giant ball of static.... I am still on the fence because I am still on first bottles, but I am not terribly impressed.. I’m pretty bummed about this.
UPDATE: Hi! I never received an email from you. I have completely used up the shampoo & conditioner. Still a ball of static. Maybe my hair is just too fine for this product. But, everything else I have ordered from eSalon I have absolutely loved!!!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mary Jane - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
cynthia D.
noviembre 10, 2019
Volume shampoo
Calificado: Volume Shampoo
PUBLICADO POR:
cynthia D.
noviembre 10, 2019
I have been impressed with the quality of products thus far. That said, this shampoo was disappointing. It did not make a rich lather and my hair was as limp as before. Honestly did not see any difference.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
cynthia - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
krystal B.
noviembre 1, 2019
Nothing special
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
krystal B.
noviembre 1, 2019
it left my hair there same as the $1 suave shampoo and conditioner
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Krystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nikole M.
noviembre 1, 2019
Sensitive Scalp?
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Nikole M.
noviembre 1, 2019
I've used it three times now and my head has itched a lot all day after each time, I am certain it is the shampoo and conditioner as nothing else has changed about my diet or routine since starting it. I guess it's just not for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nikole - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
PUBLICADO POR:
Monica G.
octubre 30, 2019
My hair looked dull and stiff when I used this product
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Monica G.
octubre 30, 2019
I really like the smell of the product, but it makes my hair look dull and knotty.
I have thick hair, so maybe this works for other hair types.
I have tried other brands of volume shampoo/conditioner before, and I had never experienced this. It makes my hair feel stiff and difficult to even run my fingers through.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Monica - We're sorry to hear that you were disappointed by your experience with our Volume Shampoo and Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Shirley B.
octubre 29, 2019
Shampoo/cream rinse duo
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Shirley B.
octubre 29, 2019
Kind of small for the price. I did not see any significant changes to my hair compared to the brand I normally use.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Shirley - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Crystal F.
octubre 28, 2019
eh..not what I expected
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Crystal F.
octubre 28, 2019
I thought the shampoo and conditioner would be a bit more luxurious. Unfortunately it made my hair feel really dry and course, like straw, each time I have tried it. Could be I am just used to having super silky hair and this just wasn't what I expected.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Crystal - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume and overall feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nichole G.
octubre 22, 2019
Didn't like what it did for my hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Nichole G.
octubre 22, 2019
While I love the Classic line, I didn't care for this line.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nichole - We're truly sorry that our Volume Shampoo and Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
anita C.
octubre 19, 2019
Volume shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
anita C.
octubre 19, 2019
Shampoo is to drying
Conditioner is ok
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Anita - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Terri M.
octubre 14, 2019
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Terri M.
octubre 14, 2019
Fair not bad
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Terri - We're so happy to hear that you're enjoying your Volume Shampoo + Conditioner Duo. We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Whit R
octubre 10, 2019
Terrible Formula
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Whit R
octubre 10, 2019
Made my hair feel super straw like. Nearly blamed it on hair color damage- but resolved when I went back to drugstore brand.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Whit - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bambilynn S.
octubre 7, 2019
Not for my hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Bambilynn S.
octubre 7, 2019
I received the product I liked it but because my hair is already bleached I feel my coconut shampoo and conditioner are what I have to use but it’s a good product if you wanna try it it’s worth it
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Bambilynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela L.
octubre 7, 2019
Not sure if it is this product or the color itself making my hair feel greasy
Calificado: Volume Conditioner
PUBLICADO POR:
Angela L.
octubre 7, 2019
Not sure if it is this product or the color itself making my hair feel greasy after using the kit and blowdrying my hair.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cristiane D.
octubre 7, 2019
Très déçu
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Cristiane D.
octubre 7, 2019
Malheureusement, ces produits non seulement n'a pas donné de volume dans mes cheveux, ils sont partis secs et plus lisses qu'avant.Tres déçu.
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Cristiane - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Volume Shampoo + Conditioner Duo. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Megan P.
octubre 6, 2019
texture
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Megan P.
octubre 6, 2019
the volume was ok but i didn't like the texture of my hair after using this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Megan - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo.
We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maripat A.
octubre 6, 2019
Condition
Calificado: Volume Conditioner
PUBLICADO POR:
Maripat A.
octubre 6, 2019
Not for me
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Maripat - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charlotte Z.
septiembre 30, 2019
Of course we want this
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Charlotte Z.
septiembre 30, 2019
But they didn’t say they had more than enough with the color - ok product though
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Charlotte - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jeri B.
septiembre 23, 2019
Not sure yet.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jeri B.
septiembre 23, 2019
I think I ordered the shampoo by mistake. I have problems with shampoo leaving build up on my scalp
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jeri - We're truly sorry that our Volume Shampoo left buildup in your hair. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details!
PUBLICADO POR:
Sonya S.
septiembre 18, 2019
Not thrilled
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Sonya S.
septiembre 18, 2019
This combo shampoo and conditioner left my hair unruly and somewhat frizzy
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sonya - We're truly sorry that our Volume Shampoo and Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
linda Lockwood
septiembre 16, 2019
Volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
linda Lockwood
septiembre 16, 2019
Don't really care this Shampoo, But Conditioner is good
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Volume Shampoo did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly P.
septiembre 5, 2019
The worst product I have ever used in my hair!
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Kelly P.
septiembre 5, 2019
I am so disappointed in this product because everything else I have tried from your company is good. I do not recommend this product for anyone. It completely dries and strips your hair, you can't even brush through your hair after using it. I even use a leave-in spray conditioner and I still am not able to brush through my hair. Terrible product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Echan
septiembre 5, 2019
Dried out my hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Echan
septiembre 5, 2019
I got a Volume Shampoo and Conditioner Duo because it was only choice to get free gift at the first order. I have thick and volume hair.
Unfortunately, it was not for me. My hair was dried out and did not get moisture.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Echan - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sherry D.
septiembre 4, 2019
Designed for Fine Hair
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Sherry D.
septiembre 4, 2019
My hair is really too thick for this combo. I need a shampoo and conditioner that is more softening and helps with making my hair relax. I like some of eSalon’s other shampoo and conditioner duos better.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sherry - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jeanne K.
septiembre 1, 2019
Bad luck with this one
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jeanne K.
septiembre 1, 2019
Unfortunately, I experienced a great deal of fallout with this product. At first I was attributing it to many other possibilities, but then decided to return to the Classic shampoo and conditioner. Immediately the fallout stopped, and has continued to be normal. I did like the way it made my hair feel though.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jeanne - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sophie B.
agosto 18, 2019
Could be better...
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Sophie B.
agosto 18, 2019
Don't really find that it gives my hair any more volume than usual and I think that the conditioner bottle should be bigger that the shampoo bottle as you only need a little shampoo as it lathers up alot, but you need quite a bit conditioner. Does leave the hair shiney though!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sophie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cecile M.
agosto 10, 2019
Rien de particulier
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Cecile M.
agosto 10, 2019
Sent bon mais plein de shampoing idem
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cecile - Nous sommes vraiment désolés que notre Volume Duo n'ait pas fourni les résultats escomptés. Nous avons tendu la main à
par courrier électronique pour voir ce que nous pouvons faire pour remédier à cette situation, conformément à notre garantie de satisfaction. Nous apprécions chaque client et sommes impatients de vous fournir un produit qui répondra le mieux à vos besoins.
PUBLICADO POR:
Jamie B.
agosto 7, 2019
Didnt care for it
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jamie B.
agosto 7, 2019
I didn't really care for it it was like using baby shampoo and then made my hair oily on the conditioner
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Jamie - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brooke B.
agosto 5, 2019
Very lightweight
Calificado: Volume Shampoo
PUBLICADO POR:
Brooke B.
agosto 5, 2019
This product left my hair feeling very soft but can’t tell that it helped with volume.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Brooke - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elizabeth D.
agosto 2, 2019
not great
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Elizabeth D.
agosto 2, 2019
too thick. very hard to pump had to unscrew lid. very inconvenient,, didnt do any better than store brands
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Elizabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nina
julio 31, 2019
Shampoo
Calificado: Volume Shampoo
PUBLICADO POR:
Nina
julio 31, 2019
I didn’t see much difference in my hair using this shampoo
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Nina - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janeen C.
julio 29, 2019
It was just ok
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Janeen C.
julio 29, 2019
The conditioner was not that thick for my hair, I had to use way to much for it to work.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Janeen - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marie T.
julio 24, 2019
Volume shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Marie T.
julio 24, 2019
It's not for long curly hair. It made my hair hard to comb and got knots in it. Won't use it again.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Marie - We’re sorry that you were unsatisfied with our Volume Shampoo and Conditioner Duo and that it left your hair feeling knotted. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Christine F.
julio 22, 2019
Could be better
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Christine F.
julio 22, 2019
I haven't noticed any evidence of these products helping with my hair's volume. Also, I was expecting them to smell better... They don't smell bad exactly, but they have a hint of hair dye smell, which is NOT what I was expecting. I'll probably stick with my store bought shampoo and conditioner.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Christine - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Evelyn M.
julio 13, 2019
Shampoo & Conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Evelyn M.
julio 13, 2019
I've only just received it. Oil be better able to review it next month.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MERLYN B.
julio 5, 2019
price
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
MERLYN B.
julio 5, 2019
Too pricey for the amount of size. This particular scent was not too bad, but thought it would be a little stronger.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Merlyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. Here at eSalon, we are always striving to create the best products possible. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debra P.
junio 20, 2019
Did’t Care for the volume line
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Debra P.
junio 20, 2019
This made my hair feel like it hadn’t been washed. Stuck to my head, I couldn’t do anything with it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Debra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jackie H.
junio 17, 2019
It’s ok!
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Jackie H.
junio 17, 2019
It’s ok! Didn’t find it to be anything special!
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Jackie- Thank you for your review. We're always looking to improve our service and products, and truly value everything our clients say. Our team of licensed colorists is always happy to provide tips, tricks, and suggestions for the best products for your hair. Please feel free to call or email [email protected] if you have any questions! We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melina P.
junio 10, 2019
Not great-felt a bit cheap
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Melina P.
junio 10, 2019
I have had my share of both cheap and expensive hair care and this shampoo and conditioner set felt really poor quality. The scent was like a cheap soap and it wasn’t pleasant (sorry) and although it did what it said and my hair had more volume, the set was expensive and actually didn’t last very long (I ran out quite quick). The dye service is great, I just think the shampoo/conditioner needs a bit of work.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Melina - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
TYNA F.
junio 8, 2019
Volume shampoo
Calificado: Volume Shampoo
PUBLICADO POR:
TYNA F.
junio 8, 2019
I was hoping for a volumizing product that worked as well as the the classic shampoo but this product seemed to pull my color out faster. It did however add texture.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Tyna - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
margiepargie
junio 3, 2019
Combo
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
margiepargie
junio 3, 2019
I like the shampoo and conditioner but I'm not going to purchase again because for the size and the price, I feel like its overpriced.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Margiepargie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dawn T.
junio 3, 2019
Flop
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Dawn T.
junio 3, 2019
This needs too much for a good lather. They do not refund if you have tried the product so don’t purchase unless you want to be out of your $ too
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Dawn - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the experience you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laurel P.
mayo 31, 2019
Shampoo n conditioner.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Laurel P.
mayo 31, 2019
In a small bottle only. I have long hair. Also not sure how often the set comes.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Laurel - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Renee C.
mayo 31, 2019
Don't get me Static, I mean started!
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Renee C.
mayo 31, 2019
This product is not worth it used it twice and it was like someone rubbed a balloon on my head! Went back to my old products and thank goodness I had some left 1st time back using it static was gone!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Renee - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rose M.
mayo 29, 2019
Little difference
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Rose M.
mayo 29, 2019
Haven't noted much difference in using the volume shampoo.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Rose - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Connie R.
mayo 28, 2019
It didnt give my hair volume a t all. It gsave it electricity. Didnt get hair co
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Connie R.
mayo 28, 2019
No volume. Only static.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Connie - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MEL E.
mayo 22, 2019
Made my hair Limp
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
MEL E.
mayo 22, 2019
I barely write reviews on any products that I purchased, I am doing this to save other people from experiencing the nightmare that I had using these products. These "volume" shampoo & conditioner DO NOT give any volume at all. My hair became so ugly & lifeless, it's like being in a very humid place (I live in America, in a state where there's 0 humidity). Your hair would look like you have not shampooed in such a long time, It's just awful what these would do to your hair. I started having itchy scalp too. Please, do not buy any of these products or better yet, do not buy anything from eSalon.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
MEL - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Deborah D.
mayo 22, 2019
Conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Deborah D.
mayo 22, 2019
With longer and thicker hair this is not the right conditioner for me. Smells amazing!!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Deborah - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Alex H.
mayo 16, 2019
Okay product
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Alex H.
mayo 16, 2019
I don't feel this nourished my hair any more than standard products I already use.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Alex - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn B.
mayo 15, 2019
Not the success I had expected from eSalon unfortunately.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Lynn B.
mayo 15, 2019
Having had much success with the colourists blending of my choice of colour I was expecting as good quality from the offered shampoo and conditioner duo, however I was sadly disappointed by the quality and the results. I opted for the Volume Shampoo and Conditioner duo, but it failed to make me smile with the quality or the results it had on my hair. I had to rewash my hair to remove all traces of the duo set as it felt heavy and flat. I won't be ordering that again.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Lynn - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia N.
mayo 9, 2019
Did not work for me.
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Patricia N.
mayo 9, 2019
Have thin hair and it made my hair dull and tacky. I did rinse it well.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tanya D.
mayo 8, 2019
Works alright
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Tanya D.
mayo 8, 2019
Normal conditioner
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Tonya - Thank you for your feedback on our Big Softie - volumizing conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen B.
mayo 7, 2019
Wasn’t impressed.
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Karen B.
mayo 7, 2019
Again, didn’t care for the feel of it or the smell. I won’t use again.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen B.
mayo 7, 2019
Too heavy
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Karen B.
mayo 7, 2019
My hair didn’t feel clean and I didn’t care for the smell. Won’t use.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa H.
mayo 4, 2019
Build up...
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Melissa H.
mayo 4, 2019
Still causes build up and even the lightest shampoo you offer weighs my hair down.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Melissa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rhonda E.
mayo 3, 2019
Volume Conditioner
Calificado: Volume Conditioner
PUBLICADO POR:
Rhonda E.
mayo 3, 2019
This is not the best conditioner that I have had, but it's ok. Just seemed a little watered down or something.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Rhonda - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rhonda E.
mayo 3, 2019
Volume Shampoo
Calificado: Volume Shampoo
PUBLICADO POR:
Rhonda E.
mayo 3, 2019
This is not the best shampoo that I have had, but it's ok. Just seemed a little watered down or something.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Rhonda - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jeanie L.
abril 30, 2019
It was ok.
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Jeanie L.
abril 30, 2019
Could have gotten the same results for less $.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Jeanie- Thank you for your feedback. We're always looking to improve our service and products and value our clients input. Thank you for sharing!
PUBLICADO POR:
Ellen A.
abril 29, 2019
This is the worst color I have ever had
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Ellen A.
abril 29, 2019
I specifically asked for more ash to be put in my color and got much less. i am very unhappy with my color and wish to cancel any future orders. Sincerely Ellen
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Ellen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Robyn B.
abril 29, 2019
It's a good normal conditoner
Calificado: Volume Conditioner
PUBLICADO POR:
Robyn B.
abril 29, 2019
I don't see the volume difference. I hoped it would make the strands a bit more thick, but I couldn't see or feel the difference. But it is a good regular conditioner.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Robyn- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lee G.
abril 25, 2019
Dispensing pump failed product was fine .
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Lee G.
abril 25, 2019
Pump failed to work .
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lee - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Denise B.
abril 24, 2019
Not an outstanding product!
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Denise B.
abril 24, 2019
Not a fan.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Denise - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Geraldine
abril 20, 2019
scent
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Geraldine
abril 20, 2019
Shampoo didn't have a pleasant scent nor did it suds up easily.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Geraldine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Green9
abril 19, 2019
Not worth it
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Green9
abril 19, 2019
For $8.00 and the amount of conditioner you receive this product is not worth it. You have to use a lot if you want to condition your hair, and it made no difference in the volume. I prefer Pantene or Suave for color treated hair, they actually condition your hair and they are a better value.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Kerry - We're truly sorry that our Big Softie did not provide the volume and quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kimberly A.
abril 18, 2019
Smells good, seems very gentle~
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Kimberly A.
abril 18, 2019
Maybe it is just me, but it made my hair full of static. However, it smells good and it may just be my type of hair, I have red thick curly hair. On the great side, when I told eSalon my issues, they immediately refunded my money! So the customer service is fantastic! I used it with the Volumizing Conditioner so maybe it was it and not the shampoo. I have not used it but once so I am not sure which or if it was both. :(
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Kimberly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
PeggyLee S.
abril 17, 2019
Shampoo and conditioner
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
PeggyLee S.
abril 17, 2019
Not thrilled with shampoo. Says volume builder but seems to do the opposite.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Peggy Lee - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Roxanne B.
abril 14, 2019
No difference
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Roxanne B.
abril 14, 2019
I really can’t see or feel ant difference.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Roxanne- Thank you for your feedback. Our Volume Shampoo and Conditioner are light-weight, sulfate-free cleansing options good for fine hair. This set will leave the hair free of residue and ready for volume enhancing styling action! We recommend using our Cloud Mousse and a round brush and blow dryer to help achieve maximum volume. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Asako N.
abril 14, 2019
Don’t like texture or don’t see difference
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Asako N.
abril 14, 2019
Nothing stands out from the most conditioner you can buy at stores.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Asako - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cynthia A.
abril 11, 2019
not the same as BIG LOVE and BIG SOFTIE
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Cynthia A.
abril 11, 2019
bought this last year as BIG LOVE on the recommendation of a friend. I have a lot of fine hair, long and color treated. this shampoo was a dream. The fragrance was one of the reasons i loved it, very herbal and not perfumed. Well, now as volume shampoo is has virtually no fragrance and the volume I loved last year is just a memory. Totally bummed and won't buy again. The conditioner has very little fragrance as well and seems heavier. As they were not cheap i will use them both and mourn the passing of a wonderful shampoo and conditioner.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cynthia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tatyana R.
marzo 23, 2019
Volume
Calificado: Volume Shampoo + Conditioner Duo
PUBLICADO POR:
Tatyana R.
marzo 23, 2019
Does not give me any volume at all. Disappointed..
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tatyana - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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