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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Debra - We're sorry to hear that the Gaining Strength Repair Shampoo left your hair feeling a little dry. If you're looking for a shampoo that'll maintain the health of your hair and keep your looks healthy and hydrated we recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try this product instead. Look for our email for more information.
PUBLICADO POR:
Deborah B.
noviembre 22, 2017
Is not good for my hair texture.
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Deborah B.
noviembre 22, 2017
Causes my hair to kink-up and feel rough
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Deborah - We’re sorry that you were unsatisfied with our Gaining Strength and that it left your hair feeling rough. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Okay
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Unlocked my hair after the shampoo had knotted it together.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Sarah- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Horrible
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Made my hair lock together and hard to clean! Was horrible. I didn't like one bit
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Sarah- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louvenia D.
octubre 30, 2017
Not reviewed
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Louvenia D.
octubre 30, 2017
I didn’t receive this!!!! Please resend
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Louvenia- We are currently processing a complimentary replacement order for you. Once the order has shipped, you will receive a separate email confirmation with an estimated date of delivery. We apologize for the inconvenience. Please let us know if we can assist you further!
PUBLICADO POR:
Susan H.
octubre 26, 2017
Average
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Susan H.
octubre 26, 2017
Perhaps my hair is to thin or not damaged enough but I find my hair is totally lifeless and flat after using this product
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Susan H.
octubre 26, 2017
Itching
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Susan H.
octubre 26, 2017
I can not explain why or how but this stuff makes my head soooo itchy. Not a fan.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Rachel C.
octubre 14, 2017
Definitely not my favorite
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Rachel C.
octubre 14, 2017
I had high hopes for this product but it just made my hair feel like straw, not soft at all, very disappointed with it.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Rachel- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Sonia S.
octubre 13, 2017
Turns your hair into straw
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Sonia S.
octubre 13, 2017
Worst shampoo ive ever used. coated your hair in something which make your hair feel like dry straw, while in the shower, not even when dry, i had to use half a bottle of conditioner to bring back my hair. feel like it strips it off all its moisture. really not happy with this
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Sonia- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Sonia S.
octubre 13, 2017
waste of money
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Sonia S.
octubre 13, 2017
very runny and not moisturising at all. didn't feel like it did anything for my hair at all.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Sonia- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Lisa A.
octubre 13, 2017
I finally used my old shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Lisa A.
octubre 13, 2017
This may be an ok daily use shampoo, but I don't shampoo daily in order to preserve my color. I never could get the color out with this shampoo, even after multiple applications.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Lisa- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Would give it a zero if I could
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Probably the harshest shampoo I've ever tried. Smells like bar soap...the conditioner is the same.....it can't overcome the overwhelming harshness of the shampoo and wouldn't work through the giant wadded knot that the shampoo produced...also smells like bar soap. Just horrible!!!
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Total disappointment
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Smells like bar soap and was not able to remove the tangles produced by the also horrible shampoo...waste of money for sure!
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
PUBLICADO POR:
Julie M.
septiembre 26, 2017
Not as good as I thought it would be
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Julie M.
septiembre 26, 2017
I thought it would be more moisturizing and keep the color from fading as quickly than other shampoos but it didn't and it didn't sud up well
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Julie- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
It might work for someone else
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
It was too heavy for me. Smells great and great packaging
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
Not sure
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
This shampoo smells great but feels heavy and paste like on my hair.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our Gaining Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debbie C.
septiembre 11, 2017
not worth the money
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Debbie C.
septiembre 11, 2017
It works the same as my pantene conditioner for color treated hair. I was really disappointed.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Debbie- We're sorry to hear that you were disappointed by your experience with our At Full Strength Color Care Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Annie T.
septiembre 8, 2017
rubbish conditioner
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Annie T.
septiembre 8, 2017
dreadful, not a good conditioner for fine, colour treated hair.does not untangle
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Annie - We are sorry to hear your weren't satisfied with At Full Strength Repair Conditioner. We've added a credit in your account, so you can try something new.
PUBLICADO POR:
Katelyn N.
agosto 31, 2017
Makes my hair dry
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Katelyn N.
agosto 31, 2017
Like I said with the shampoo this made my hair very very dry it smells amazing but no good for my locks.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Katelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
PUBLICADO POR:
Katelyn N.
agosto 31, 2017
Not for my hair 😩
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Katelyn N.
agosto 31, 2017
I was so excited to try this seeing all the wonderful reviews but it just didn't do it for me. It made my hair dry and I even used at full strength conditioner and my hair still felt dry. I really wanted to like it but the only thing that was good is the amazing smell. It's just not for my hair 😔
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Katelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
PUBLICADO POR:
Alison W.
agosto 22, 2017
can't get the pump to work
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Alison W.
agosto 22, 2017
very disappointing that I can't get the pump to work no matter how I twist and pull. I had the same issue with the shampoo bottle but eventually, it came loose and worked. If you have a 'tested' pump you can send me that would be great.
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PUBLICADO POR:
Troy H.
Respuesta de nuestros expertos
Alison - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy W.
agosto 18, 2017
Heavy conditioner
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Kathy W.
agosto 18, 2017
This is a good deep conditioner, but too heavy for daily use for my hair. After a few days of using a very minimal amount my hair was very heavy. This is good for maybe once a week conditioning treatment. Still looking for a good daily conditioner for color-treated hair. Can you recommend one for me?
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PUBLICADO POR:
Troy H.
Respuesta de nuestros expertos
Lorena - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan F.
agosto 15, 2017
Conditioner
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Susan F.
agosto 15, 2017
I used quite a bit of conditioner, but my hair was hard to detangle.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Susan- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan F.
agosto 15, 2017
Shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Susan F.
agosto 15, 2017
Hair feels stripped.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Susan- We’re sorry that you were unsatisfied with our Repair Shampoo and that it left your hair feeling stripped. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
JoAnne Z.
agosto 13, 2017
Not recommended
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
JoAnne Z.
agosto 13, 2017
Again, watery. Left my hair feeling course and very damaged. Turned my whole head into a frizz ball. The only way I could counteract it was to apply my own deep conditioner to my dry hair. Took 2 additional deep conditioning treatments to repair the damage.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Joanne - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Mary Ellen R.
julio 23, 2017
Softer hair but needs more work
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Mary Ellen R.
julio 23, 2017
My hair is really curly, frizzy and dry so it's very hard to keep moisture in it and find the products that work. This conditioner helped but wasn't what I needed. For someone with less curls or straight hair would benefit more so than someone with really curly hair.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Mary Ellen - We're truly sorry that our At Full Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Shauna S.
julio 16, 2017
Greasy
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Shauna S.
julio 16, 2017
Product left my hair feeling heavy and greasy.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Shauna - We're sorry to hear that you were disappointed by your experience with our At Full Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mindy O.
julio 13, 2017
This shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Mindy O.
julio 13, 2017
I am not happy with it at all.
I really liked the stuff that came with the color and have ordered it with my next shipment. Any way I can return the other one I do not like?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mindy - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nicole S.
julio 10, 2017
Can't rate
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Nicole S.
julio 10, 2017
Same as shampoo it exploded all over the box. Smells wonderful and the samples that come with the kit are amazing but I wish my bottles I paid for I could use!
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our At Full Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Nicole S.
julio 10, 2017
Can't review
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Nicole S.
julio 10, 2017
Product was all over exploded in my box
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Gaining Strength exploded in your box. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jax C.
julio 10, 2017
Dried my hair
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Jax C.
julio 10, 2017
I am careful to use only a little and not to expect too much lather. The shampoo made my hair feel like straw and was matted while using it. I wish I had requested the moisturizing shampoo
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Jax - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marisol C.
julio 7, 2017
repair shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Marisol C.
julio 7, 2017
not too crazy about how it makes my hair feel once I rinse it out
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marisol - We're truly sorry that our Gaining Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Running1
junio 26, 2017
Not as Expected
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Running1
junio 26, 2017
I expected this conditioner to be moisturizing but it's not.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Running1 - We're truly sorry that our At Full Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mariana R.
junio 23, 2017
Terrible!
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Mariana R.
junio 23, 2017
Left my hair tangled and not soft...
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mariana - We're truly sorry that our At Full Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Margaret G.
junio 21, 2017
Raw unhappy hair
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Margaret G.
junio 21, 2017
I have no idea what it is about this shampoo but we are not friends. When I rinse this out my hair (which rarely tangles) is all sorts of tangled. It's reminds me of when my hair is bleached. This may work for you but it didn't for me. Smells nice though.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Margaret - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Margaret G.
junio 21, 2017
Greasy gross hair
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Margaret G.
junio 21, 2017
The shampoo leaves my hair in NEED of conditioner. Hair feels great right out of the rinse. When it dry though OMG. my hair is not greasy. I used to be able to go four or five days without washing and it would feel as greasy as it does when it's dried after a shower. The cheap shampoo and conditioner I used before this make my hair feel way better.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Margaret - We're sorry to hear that you were disappointed by your experience with our At Full Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
April D.
junio 13, 2017
Not a fan!
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
April D.
junio 13, 2017
My hair is curly and long. I couldn't get through my hair at all! It was a tangled mess! I had to use my store bought conditioner to comb it out!
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
April - We're truly sorry that our [insert product name] did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
AnnMarie K.
mayo 28, 2017
Not as good as Heart shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
AnnMarie K.
mayo 28, 2017
Seems drying to my hair
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Dear AnnMarie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelly F
mayo 18, 2017
Disappointed
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Kelly F
mayo 18, 2017
I first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Kelly - We're sorry for your experience with our At Full Strength Repair Conditioner. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.
PUBLICADO POR:
Kelly F
mayo 18, 2017
Disappointed
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Kelly F
mayo 18, 2017
I first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Kelly - We're sorry for your experience with our Gaining Strength Repair Shampoo. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.
PUBLICADO POR:
Anne D.
abril 20, 2017
not my favorite
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Anne D.
abril 20, 2017
it just doesn't feel good on my hair after I use it like the nourishing mask and other conditioners they sell.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Anne - We're truly sorry that our At Full Strenght didn't make your hair feel good. Upon reviewing your profile, we see we were able to help you find a product that you love.
PUBLICADO POR:
Anne D.
abril 20, 2017
feels gummy
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Anne D.
abril 20, 2017
I didn't like this shampoo, it feels gummy on my hair and doesn't feel clean, the lock it shampoo is much better.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Gaining Strength made your hair feel gummy. Upon reviewing your profile, we see we were able to help you find a product that you love.
PUBLICADO POR:
melanie N.
marzo 3, 2017
Esalon - conditioner
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
melanie N.
marzo 3, 2017
Not that impressed actually, its ok but not the best for very long coloured hair. My hair was still very dry and I tend to use two conditioners to get a better result.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Melanie - Because you felt our At Full Strength Repair Conditioner didn't provide the result you expected, we've issued a credit to your eSalon account. We'll be reaching out to you shortly with recommendations and look forward to delivering the right results for you.
PUBLICADO POR:
Amy G.
febrero 12, 2017
Not for me
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Amy G.
febrero 12, 2017
So far all your products are too heavy for my thin hair! =(
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Amy - We're truly sorry that our At Full Strength did not provide the experience you expected. We see a credit has already been added for your products. We look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
stacey M.
enero 25, 2017
Not worth ot
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
stacey M.
enero 25, 2017
Did nothing for my hair, I used it every other day when I washed my hair like normal
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Stacey - We're sorry our Gaining Strength Repair Shampoo didn't give you the results you were hoping for, so we've added a credit to your account. Check your email for more information.
PUBLICADO POR:
stacey M.
enero 25, 2017
Not worth it
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
stacey M.
enero 25, 2017
Did nothing for my hair, non hydrating at all. Make my thin hair even more limp.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Stacey - We're sorry your hair didn't feel hydrated by our At Full Strength Repair Conditioner. We've added a credit to your account, so you can try to find something else more to your liking. We recommend our Every Rich Way Moisturizing Conditioner. We'll send you an email with more information soon.
PUBLICADO POR:
Kassandra N.
enero 18, 2017
Greasy and heavy
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Kassandra N.
enero 18, 2017
Maybe this repairs my hair, but it also makes my hair feel and look like I'm a teenager who hasn't showered in a week. I'm okay for a couple of hours, but it isn't long before my hair is weighed down and looks greasy. I do not have a ton of hair, so maybe it would work with someone with a full head of frizzy hair.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Kasie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Clarissa C.
octubre 28, 2016
Not bad
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Clarissa C.
octubre 28, 2016
I only got to use this twice it helped a little with the frizz but because of the scent I really dont want to use it again. The conditioner was yellow and smelled like a grandma.
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PUBLICADO POR:
Erica C.
Respuesta de nuestros expertos
Clarissa - Thank you for taking the time to give us feedback. We apologize you don't favor the scent of this conditioner and have added a credit for the amount paid. We will be reaching out to you shortly!
PUBLICADO POR:
Denise B.
octubre 18, 2016
Very drying
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Denise B.
octubre 18, 2016
This shampoo really dried out my hair. Only used it once.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Denise - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Gwen B.
octubre 10, 2016
Disappointing
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Gwen B.
octubre 10, 2016
It seems less conditioning than the Color Safe Conditioning I've been using. Was hoping to see more smoothing, shine-restoring results.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Gwen- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Sarah J
septiembre 20, 2016
Disappointed
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Sarah J
septiembre 20, 2016
I had such high hopes for this product. First, the bottle is tiny and I had to use a lot for my hair which is thick and long. I didn't feel it thoroughly cleansed my hair even with three applications in one wash. Yes, it does smell nice but that's about the only thing that I can say was great. I feel the cost for receiving a bundle of three match up products could have been better used at the salon down the street on a quality and quantity shampoo.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Sarah- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Lucy M.
agosto 31, 2016
Drys Hair out!!
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Lucy M.
agosto 31, 2016
I was so disappointed with this product as I feel like it dried my hair out completely. After washing it, even after using the Deeply Invested Hair Mask, my hair felt dryer that before. Not impressed. Won't be using it again.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Lucy- We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Nicole R.
agosto 29, 2016
Meh
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Nicole R.
agosto 29, 2016
Doesn't really feel clean after using
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Nicole- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Roxann P.
agosto 15, 2016
Not what I expected
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Roxann P.
agosto 15, 2016
This conditioner doesnt do well on natural curly hair. My hair feels very course when it is wet and tends to be frizzy when dry.
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Roxann - We're sorry to hear that you were disappointed by your experience with our Color Safe Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jess F.
agosto 7, 2016
Tangled my hair
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Jess F.
agosto 7, 2016
Tried this with the conditioner and neither are for me I'm afraid. Both left my hair in worse condition than before.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Jess - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase.We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Edith H.
julio 29, 2016
Not my favorite
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Edith H.
julio 29, 2016
It felt like it stripped my hair, had to use allot of conditioner to make it untangle
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Edith- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
PUBLICADO POR:
Lisa M.
julio 27, 2016
Disappointed
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Lisa M.
julio 27, 2016
She shampoo was somewhat drying and the pump did not work after endless efforts to make it do so.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Lisa- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
PUBLICADO POR:
Kelli D.
julio 18, 2016
Bad shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Kelli D.
julio 18, 2016
Hated this shampoo. It just didn't work well, seemed almost watered down. Didn't matter how much I used, just did work right. Seemed to have no conditioning to it. I couldn't get my fingers through my hair while washing it, so tangled.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Kelli- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Conditioner. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Kelli D.
julio 18, 2016
Bad conditioner
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Kelli D.
julio 18, 2016
Hated this product.....just didn't work, no conditioning!!
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Keli- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
brittaney P.
julio 2, 2016
Alright shampoo
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
brittaney P.
julio 2, 2016
I did like this shampoo the only thing I didn't like was that there seemed to be no lather to it. Unless you use ALOT of product. Which any consumer doesn't really want. I would have to use about 6 or 7 pumps in order to get some bubbles happening.
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Brittaney - We're sorry to hear that your Repair Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Additionally, because it's sulfate free, it's designed to wash the hair without removing the color as quickly as a normal shampoo.
Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Juanita R.
julio 1, 2016
No difference
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Juanita R.
julio 1, 2016
Didn't see any difference l.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Juanita - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Rebecca B.
junio 21, 2016
Disappointed
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Rebecca B.
junio 21, 2016
Didn't work as expected but maybe I'll give another in the product line a chance.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Rebecca- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Rebecca B.
junio 21, 2016
Strong smell
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Rebecca B.
junio 21, 2016
My hair didn't feel soft and the smell was very strong.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Rebecca - Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
PUBLICADO POR:
.
junio 13, 2016
Decent but not the best shampoo I've used
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
.
junio 13, 2016
The shampoo is ok but it does not feel like Salon formula shampoo and I don't feel that it moisturizes and rebuilds my hair as it claims. I will not order this product again.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Angele - Thank you for your feedback on your experience with our At Full Strength Color Safe Repair Conditioner. Because you felt our conditioner didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
.
junio 13, 2016
Decent but not the best conditioner I've used
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
.
junio 13, 2016
As per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Angele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Denise I.
mayo 23, 2016
dislike
Calificado: Color Care Repair Shampoo
PUBLICADO POR:
Denise I.
mayo 23, 2016
This did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Denise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Anne F.
mayo 13, 2016
Pump problem
Calificado: Color Care Repair Conditioner
PUBLICADO POR:
Anne F.
mayo 13, 2016
The pump doesn't work. Had this problem with a previous purchase of a shampoo. The product works well though.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Anne - We're sorry to hear you experienced any difficulty with the pump on our At Full Strength Color Safe Repair Conditioner. To unlock the pump, turn the silver ring clockwise until it is secured tightly, then twist the head of the pump counter-clockwise for a quarter turn. If you have already done this and the pump is not working, please contact us and we’ll gladly send a replacement to you.
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