I wanted this to be as good as the reviews but sadly it's not. The applicator doesn't apply it evenly. I need it most at my temples and ended up with it on my skin too. It took forever to dry and even then it still felt sticky and looked weird.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sonnett L.
junio 1, 2018
Makes a mess
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Sonnett L.
junio 1, 2018
I found that it never fully dried and if I touch my hair I have dyed fingers also when opening the wand it sort of pops and splutters product a bit like opening a yoghurt top.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sonnett - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lynn P.
mayo 23, 2018
Color kiss
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Lynn P.
mayo 23, 2018
Didnt like this one. Made my hair feel like it had hair spray on it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Naomi L.
mayo 20, 2018
MESSY
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Naomi L.
mayo 20, 2018
very hard to use without coloring your skin - makes a mess and smears.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Naomi - We're truly sorry that our Color Kiss was difficulty and messy to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa P.
mayo 14, 2018
Roots
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Lisa P.
mayo 14, 2018
I don’t like this mascara like applicator, product is a bit stiff. And the paint on the outside of the tube is flaking off and messy.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nancy B.
mayo 12, 2018
Too sticky
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Nancy B.
mayo 12, 2018
This product does the job but I wish it was easier to wash out. Had to do 2 deep shampoos to remove it before coloring my hair. After 1 shampoo I could still feel residues in my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Nancy - We're truly sorry that our Color Kiss was so difficult to wash out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marian C.
mayo 9, 2018
Messy
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Marian C.
mayo 9, 2018
This doesn't work for me. It doesn't blend in properly.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marian - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Misty T.
mayo 8, 2018
Works okay for temp fix
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Misty T.
mayo 8, 2018
I would like to try the color spray. Is it something you will be getting in soon? This stuff dont stay like I woukd want it to and it drys and clumps kinda. It keeps telling me you have no stock on the spray and id love to try it?
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Misty - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown #BR40). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.
PUBLICADO POR:
Gracie
mayo 7, 2018
Maybe
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Gracie
mayo 7, 2018
Maybe for someone else, it was totally the wrong color for me!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Gracie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Lightest Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa B.
abril 30, 2018
Couldn't get this to wash out of my hair
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Melissa B.
abril 30, 2018
Followed the directions and it looked nice, but when I tried to wash it out, the color shampooed out, but left a nasty residue behind that would not wash out of my hair for days.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Melissa - We're truly sorry that you had some difficulty when washing out our Color Kiss. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
B W.
abril 30, 2018
Good brush
Color seleccionado: Rubio oscuro
PUBLICADO POR:
B W.
abril 30, 2018
But it all gets mucky in your hair. Powder and sprays work better.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
B W. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dora H.
abril 29, 2018
Root touch-up
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Dora H.
abril 29, 2018
It went on nicely but washed out sooner than I thought it would.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dora - We're truly sorry that our Color Kiss (Black) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Oceanwaves
abril 28, 2018
Not bad
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Oceanwaves
abril 28, 2018
At first it looks pretty good, but when it dries it flakes badly. So for me. that means wear dark clothes only so the flakes don't show too much. How do you explain dark flakes on light clothing? Not dandruff.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Oceanwaves - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dawn D.
abril 27, 2018
Temporary Root Touch-up
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Dawn D.
abril 27, 2018
Didn't work for me to well but it is better than things I purchased in the store.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Dawn - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tara R.
abril 20, 2018
Not worth it
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Tara R.
abril 20, 2018
Very sticky on your hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Tara - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
C A B.
abril 19, 2018
OK! Definitely temporary.
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
C A B.
abril 19, 2018
Wasn't really crazy about the brush.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
C A B - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Gretchen R.
abril 18, 2018
Practically mascara
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Gretchen R.
abril 18, 2018
This is exactly as if I put mascara on my hair. It is too thick and clumpy, does not blend well.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Gretchen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Fatima
abril 16, 2018
temporary root touch-up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Fatima
abril 16, 2018
I cannot apply it properly. Probably I do not know how to do it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Fatima - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
eileen G.
abril 15, 2018
makes hair feel stiff and unnatural
Color seleccionado: Rubio #BL40
PUBLICADO POR:
eileen G.
abril 15, 2018
It doesn't really apply well - and not easy to apply either. Plus, my hair feels like broom bristles after it's on - still and unnatural. Ended up throwing it out after the 2nd time I used it. And it's a shame, too, as your color doesn't hold as long as it did when I first started using it. It's gone from 8 wks coverage to maybe 4, if I'm lucky. And it always goes gray at my temples maybe 3 wks after using it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Eileen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michaele W.
abril 13, 2018
Root TouchUp
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Michaele W.
abril 13, 2018
Didn’t care for product. It was like putting mascara in hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michaele - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marguerite T.
abril 2, 2018
Not my favorite
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Marguerite T.
abril 2, 2018
This one is like putting mascara in my hair. Not too crazy about it. Maybe okay to hide grays before taking an important picture!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marguerite - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown #WM40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shelley K.
abril 2, 2018
root touch up
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Shelley K.
abril 2, 2018
I don't particularly like the application wand but the color worked for me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Shelley - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rhea R.
marzo 26, 2018
feel on the hair after application
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Rhea R.
marzo 26, 2018
I do not like the sticky/greasy feel left on my hair. I washed it 3 times in the shower and it is still in my hair! Not happy at all. I need to know how to get it out.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Rhea - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jules
marzo 23, 2018
Great color, not so great application
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Jules
marzo 23, 2018
First - I love the color. I used the suggested color when ordering - spot on perfect! On to application - there's room for improvement here. The color is a bit runny, upon pulling the application brush out, it dripped everywhere. Then there's the application brush, it's not very effective given the runny consistency of the liquid color.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jules - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hanna W.
marzo 20, 2018
Could be better
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Hanna W.
marzo 20, 2018
Color is okay but I don't like how it makes my hair feel or the lack of shine.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Hanna - We're truly sorry that our Color Kiss (Dark Red #RD50) did not provide the look and shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Arlene K.
marzo 18, 2018
Jury still out
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Arlene K.
marzo 18, 2018
I needed something to touch up my grey roots between colors. I haven’t used this very much except around my face. It seems like the color ends up on my scalp rather than my roots. It could be my application technique.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Arlene - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cynde B.
marzo 18, 2018
Color kiss
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Cynde B.
marzo 18, 2018
Just ok. Makes my hair sticky
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cynde - We're truly sorry that our Color Kiss left your hair feeling sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer P.
marzo 17, 2018
Not a huge fan.
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Jennifer P.
marzo 17, 2018
The color seemed off and the bottle dried up quickly.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia J.
marzo 15, 2018
Easy to use but darker than my hair
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Patricia J.
marzo 15, 2018
By the time I needed this, my color was not as dark as when it first went on. The color in the touch up was darker than the rest of my color. Also, the wand was broken, when I tried to withdraw color wand , other part came apart and had to be fixed- happened every time color wand was withdrawn for the tube.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Patricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carmen M.
marzo 14, 2018
Great idea
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Carmen M.
marzo 14, 2018
But not great result I have fly always so when I push back my hand ends up with color or I end up with streaks on my face
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carmen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jane B.
marzo 13, 2018
Not sure
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Jane B.
marzo 13, 2018
Colour too dark and find it quite hard to blend
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jane - We're truly sorry that our Color Kiss (Dark Red #RD50) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura S.
marzo 12, 2018
Not good for stubborn greys
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Laura S.
marzo 12, 2018
I really wanted to like this but I don’t. It doesn’t cover wirey greys that well. The brush applicator is in need of redesign. Because of the brush design it doesn’t do a good job of evenly applying the product. The brushes on the other end also didn’t help to distribute the color. And after it’s in my hair it makes my hair feel crunchy and almost look oily/dirty.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Color Kiss left your hair feeling oily and crunchy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
patricia P.
marzo 7, 2018
WELL
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
patricia P.
marzo 7, 2018
I don't like the wetness and dry time. I prefer a spray in. But, you never have my color so I have started buying Loreal and I love it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Patricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan C.
marzo 5, 2018
Very Disappointed
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Susan C.
marzo 5, 2018
This was my first time purchasing this root touch up. I will not be using the rest of this tube or buying again in the future. It is awkward to apply and leaves my hair sticky and unnatural looking and feeling.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susan - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela R.
febrero 27, 2018
It's like glue
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Angela R.
febrero 27, 2018
I am giving this product 2 stars only because it did cover my grey roots. HOWEVER, even after a shower and washing my hair it still feels sticky and tacky like glue. I am NOT pleased with this. I don't even know what to do to wash this stuff out, as my shampoo sure didn't work.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Angela - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cecilia S.
febrero 27, 2018
made my hair stiff
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Cecilia S.
febrero 27, 2018
Didn't like it, made my hair stiff
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ceceilia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
susan D.
febrero 23, 2018
Love the idea - hard time getting a color that works
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
susan D.
febrero 23, 2018
Although it is called light brown, the color is rather dark.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Susan Kavanagh
febrero 13, 2018
Hard on my hair
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Susan Kavanagh
febrero 13, 2018
Every product I have ordered from ESalon has been outstanding, until now. I am a little disappointed with the Temporary Root Touch up, the color is fine, but the execution of the product and combing it through when dry is very hard on my hair. I have fine hair anyway and losing any amount is difficult, so when i comb this through it feels like my hair has glue in it. Hard to comb through and leaves it feeling hard and sticks up. I do like the volume it gives once I can figure out getting it styled!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susan - We're truly sorry that our Color Kiss (Light Copper #CP30) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Deb A.
febrero 10, 2018
Yuk!
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Deb A.
febrero 10, 2018
Got all over everything! Clumpy
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Deb - We are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your disappointing experience.
PUBLICADO POR:
Rose-Lys J.
febrero 9, 2018
It got stuck to my hair ... but good color
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Rose-Lys J.
febrero 9, 2018
The recommended color was great, but was harder to use than mascara. I think the bristles need to be more spaced out.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Rose-Lys - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Madelaine L.
febrero 9, 2018
Good, but i don't use it often enough
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Madelaine L.
febrero 9, 2018
Good, but i don't use it often enough
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Madelaine - Thank you for your feedback on our Color Kiss Temporary Root Touch-Up. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tara C.
febrero 8, 2018
Covers great, but not for me
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Tara C.
febrero 8, 2018
It covers my grey hairs great, but you can't wash it out so it feels like I have put mascara on my hair. I think the spray cover up would work better, it just wasn't available in time for my order to ship.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Tara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern and experience.
PUBLICADO POR:
Veronica M.
febrero 8, 2018
Great coverage weird texture
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Veronica M.
febrero 8, 2018
The feel of the root touch up could be better, more silky less sticky.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Veronica - We are always striving to create the best products possible, and we truly appreciate you reaching out to provide your feedback on our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen E.
febrero 2, 2018
Not Impressed
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Kathleen E.
febrero 2, 2018
I've used this product once and not sure if I will ever use it again. It's application is easy enough but the product is dry and very hard to spread. Maybe It's just me!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kathleen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debra C.
febrero 1, 2018
wrong color
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Debra C.
febrero 1, 2018
did not like
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Deborah G.
enero 28, 2018
Wrong Color recommendation
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Deborah G.
enero 28, 2018
This product works well but color recommended was way off
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Deborah - We're truly sorry that our Color Kiss was not the color match you were looking for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with the right color that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol G.
enero 24, 2018
Ok for Hair line to face
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Carol G.
enero 24, 2018
Good for hair line but not for the parting area
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carol - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss at the part of your hair. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Alwaysrobsgirl
enero 21, 2018
Sticky residue
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Alwaysrobsgirl
enero 21, 2018
Left a very sticky residue in my hair that still isn’t completely out. Splattered all over the counter and made a big mess. It does cover but left my hair looking greasy. Not a good product for me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Avonne - We're truly sorry that our Color Kiss did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea M.
enero 20, 2018
Unhappy
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Andrea M.
enero 20, 2018
Packaging not good- remove top- brush comes off, splatters, and clumps
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Andrea - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dorothy M.
enero 18, 2018
Nasty stuff
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Dorothy M.
enero 18, 2018
I have washed my hair 2 times and still cannot get this sticky stuff out of my hair
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Dorothy - We're truly sorry that you found our Color Kiss Temporary Root Touch-Up difficult to wash out, and truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Brenda N.
enero 17, 2018
It’s alright in a pinch.
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Brenda N.
enero 17, 2018
Felt waxy and darker than my hair color.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Brenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dawn S.
enero 12, 2018
Crusty hair
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Dawn S.
enero 12, 2018
Didn't like product. Made my hair "crusty".
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dawn - We're truly sorry that our Color Kiss made your hair feel crusty. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda O.
enero 9, 2018
SLOW DRYING
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Linda O.
enero 9, 2018
The color was a little dark, but the main problem was with how long it took the product to dry on my hair. I applied with the wand and had to wait forever for it to dry so that I could brush it out with the other brush. Would not buy again!!!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Linda - We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brenda C.
enero 9, 2018
Best if you are darkening your shade
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Brenda C.
enero 9, 2018
I used the golden but it didn't work for me.
I think it is best if you are dying white hair blonde.
It would work best if you are darkening your shade
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Brenda - We value your feedback, and truly appreciate you reaching out to let us know about your experience with our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mirna H.
enero 8, 2018
Color kiss
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Mirna H.
enero 8, 2018
Didn't meet my expectations
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Mirna - We value your feedback, and truly appreciate you reaching out to let us know our Color Kiss Temporary Root Touch-Up . We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rita M.
enero 8, 2018
Did not like this product at all. Could not match my hair color to the touch up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Rita M.
enero 8, 2018
I was a bit skeptical of matching my hair color to the touch up which was difficult but I guess better than my gray roots. It did stay nicely, it just looked obvious. Application is awkward with clumping.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Rita - We're truly sorry that our Color Kiss did not provide the color match and application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
doreen K.
enero 7, 2018
not for me
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
doreen K.
enero 7, 2018
find it sticky and difficult to blend. have been waiting for the spray to be back in stock. have used a different brand spray which i have liked better than this paint on.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Doreen - Thank you for taking the time to provide your feedback. We're truly sorry to hear you found our Color Kiss to be sticky and difficult to blend. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa P.
enero 3, 2018
Changes the hair texture
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Teresa P.
enero 3, 2018
The color is good but it made my hair stiff and wouldn't wash out. Made my hair "look" greasy.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Teresa - We're truly sorry that our Color Kiss Temporary Root Touch-Up left your hair stiff and look greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
diane C.
enero 3, 2018
the worst
Color seleccionado: Rubio #BL40
PUBLICADO POR:
diane C.
enero 3, 2018
difficult to use
super sticky
would never purchase again,total ripoff
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Diane - We're truly sorry that you found our Color Kiss Temporary Root Touch-Up difficult to use and super sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joy C.
enero 2, 2018
Too messy
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Joy C.
enero 2, 2018
The plastic bristle brush needs to be changed asap. When pulling out the brush to apply the color, there is a lot of sprinkling everywhere also the brush is too hard so color is not being applied properly. The brush needs to be softer. That's the reason I switched to the spray but for this order it was out of stock so I had to revert back temporarily. Very frustrating!!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Joy - We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Myra B.
diciembre 30, 2017
👎 Not so good.
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Myra B.
diciembre 30, 2017
Ok. Was difficult to use.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Myra - Thank you for your feedback. We apologize you found our Color Kiss Temporary Root Touch-Up difficult to use. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Linda S.
diciembre 27, 2017
Just ok
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Linda S.
diciembre 27, 2017
Like the fact that it matches my color exactly, ok for gray coverage, but hate that my hair feels so dry and brittle after using it!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Linda - We’re sorry that you were unsatisfied with our Color Kiss Temporary Root Touch-Up and that it left your hair feeling so dry and brittle. We're always looking to improve our service and products, and have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Terry R.
diciembre 24, 2017
Drys hard and looks Un-natural.
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Terry R.
diciembre 24, 2017
The color cover up works but it has a heavy residue which was not as natural looking or feeling as the rest of my hair. It was an obvious touch up.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Terry - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robin V.
diciembre 22, 2017
Not my thing
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Robin V.
diciembre 22, 2017
The color seemed a bit dark for my hair. Hard to get just the right color. It did not shampoo out right away. It took 3 days of shampooing to get it not to feel hard at my hairline. The color did not stay on the small hairs at my ear. I would not try tjis again.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Robin - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
olga C.
diciembre 17, 2017
left hair stiff
Color seleccionado: Rubio #BL40
PUBLICADO POR:
olga C.
diciembre 17, 2017
It didn't cover very well and it left my hair stiff.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Olga - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the coverage and results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Chris M.
diciembre 15, 2017
Sticky messy, too dark color
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Chris M.
diciembre 15, 2017
This product took a week to completely wash out of my hair. Way too dark for my light blonde color. I used just the tiniest bit on the roots at my part and it adhered like glue. I wish I could have gotten my money back. I had to shampoo five times, very specifically trying to get the gunk out. Very dissapointed! Love your other products, though.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Chris - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jackie S.
diciembre 14, 2017
Gooey
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Jackie S.
diciembre 14, 2017
Too gooey and takes a while to dry.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Jackie - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane R.
diciembre 12, 2017
This stuff was like tar in my hair.
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Diane R.
diciembre 12, 2017
Just like tar. It stuck in my hair, right at the hairline where the roots show of course it was stuck to my hair and scalp. I had to wash it 5 times alternating with shampoo and conditioner to get it out.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kate A.
noviembre 22, 2017
MEH
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Kate A.
noviembre 22, 2017
Small amt of product, takes time to apply, hard to get looking right. I much preferred the spray root touch up.
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Kate - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a $15 credit to your account, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Susan B.
noviembre 21, 2017
Very messy
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Susan B.
noviembre 21, 2017
When I pulled the wand out of the bottle, the color sprayed everywhere. It’s also leaves a sticky residue in your hair. Thought it would be more precise than the spray, but the spray doesn’t leave your hair nearly as sticky!!!
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Susan - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Teri R.
noviembre 17, 2017
No thanks
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Teri R.
noviembre 17, 2017
This is applied like mascara. Not happy about that at all.
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Teri - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cindy M.
noviembre 13, 2017
It was strange
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Cindy M.
noviembre 13, 2017
The color was fine ; but it was waxey and had a bad smell. It seemed like shoe polish to me. I did not at all care for it.
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Cindy - We appreciate your feedback. We're truly sorry that our Color Kiss did not provide the experience you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Susan W.
noviembre 13, 2017
Kiss 4 hair
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Susan W.
noviembre 13, 2017
Sticky won't use again
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Audrey S.
noviembre 11, 2017
Heavy waxy feel but did cover grey
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Audrey S.
noviembre 11, 2017
To put enough to cover grey roots made hair feel like it had a heavy waxy coating on it. It did cover the grey but couldn't wait to wash it out and put real color in my hair. I did wash it out 1st before I applied dye because I was afraid it might keep the permanent dye from sticking.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Audrey Lynn - We're sorry to hear you didn't like our Color Kiss Temporary Root Touch-Up. Per our Satisfaction Guarantee, we've added a credit to your account. Please look for our email for further details.
PUBLICADO POR:
Mary M.
noviembre 11, 2017
Product is good but hard to use!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Mary M.
noviembre 11, 2017
The product adds a lot of body to my hair. As I became more familiar with the application I tried to separate my hair with my left hand and apply with right hand the container fell and spilled color on my bathroom counter:( yikes! It did come off. The next time I used it, I got a 3oz plastic cup so I could stand the cylinder in the cup while I "painted" my hair roots with root kiss! It looks pretty good but not as Shiney as my hair color.
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Mary - We're so happy to hear that you're enjoying your Color Kiss! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Tammy G.
noviembre 9, 2017
Touch up stick
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Tammy G.
noviembre 9, 2017
I've used it a couple of times and I'm not finding it very friendly. I put it on let it dry and when I brush it it's still kind of crusty in the color looks red but it's actually Brown.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Tammy- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lynette K.
noviembre 7, 2017
Temporary Root Touch-Up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Lynette K.
noviembre 7, 2017
I tried this product a couple of times but it made my hair feel sticky. I just didn't like how my hair felt after use. I will not use this again on my roots.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Lynette- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Demi O.
noviembre 7, 2017
Root Touch-Up
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Demi O.
noviembre 7, 2017
Wish they had this product with a smooth brush instead of the curly brush. It's not good for curly because it will tagle up your hair.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Demi- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joy F.
octubre 31, 2017
Not a great product
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Joy F.
octubre 31, 2017
I usually get the cover story spray but the brown has been out of stock for MONTHS! I thought I would try this. This product makes your hair very stiff and it is extremely hard to apply. I will never purchase it again.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Joy- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Gwendolyn W.
octubre 24, 2017
Covers but rough texture
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Gwendolyn W.
octubre 24, 2017
It covers the grey but feels rough & course in your hair
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Gwendolyn- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Sandy
octubre 21, 2017
Great root cover up except the texture.
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Sandy
octubre 21, 2017
This is great for covering those pesky gray hairs that pop up in between colorings. My only complaint is the texture after it dries. It is very hard and crunchy. I've tried brushing it out but it still stays hard. Am I doing something wrong? Or is this just how the formula works? I tried using mascara before I purchased this and the texture is much better!
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Sandy- Thank you for your feedback. We apologize for the disappointing experience you had with the texture of our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We have gone ahead and reached out to you with tips on how best to use this product as well! We hope to continue helping you find hair perfection!
PUBLICADO POR:
Robin L.
octubre 17, 2017
Not impressed
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Robin L.
octubre 17, 2017
The temporary root touch up made the area I treated feel like straw. Maybe they all do, first time I’ve used it.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Robin- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Warm Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Irena D.
octubre 17, 2017
So disappointed!
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Irena D.
octubre 17, 2017
The product that I received was as dry as a bone.
The wand didn't even move, forget about pulling it out.
Since, I really needed a quick root cover. I added a water to the little tube. I've shaked it. No luck. Then I shaked it more and more. Finally, I got a sound that these two started to mix. As a result I got a liquidly blondish color solution and started to work with it. But the stuff didn't stay on the roots. Really unpleasant experience. I looked around and... voila! I used my Dior eyeshadow with the brush to cover the roots. OMG! It worked as a miracle. Maybe this Root Touch-Up was a defective or expired item, but I am done with this product for good.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Irena- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Janie R.
octubre 16, 2017
No Good.
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Janie R.
octubre 16, 2017
Difficult to apply! Useless product.
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Janie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Per our Satisfaction Guarantee, we will reach out to you shortly with more information.
PUBLICADO POR:
Tracie S.
octubre 15, 2017
Too dark
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Tracie S.
octubre 15, 2017
I either picked the wrong color or this is a little strong for the red tone I picked. I thought the color was too dark. It did not blend in but rather stood out.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
We're truly sorry that our Color Kiss did not provide the matching color you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jo W.
octubre 15, 2017
Leaves my hair hard at the roots
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Jo W.
octubre 15, 2017
Covers the grey well however the brushes are too small to brush through once dry so your left with hard roots.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Jo- We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling hard at the roots. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Lisa C.
octubre 13, 2017
Temporary root touch up. Color kiss
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Lisa C.
octubre 13, 2017
It is difficult to use the brush that comes with it. It is identical to an eyebrow brush that would be fine if I had short hair. But I have long hair so the brush tends to get tangled in my long hair. It is dificult to use on just my roots area. Maybe the spray would work better.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Lisa- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Liz J.
octubre 12, 2017
Good color, hard to wash out
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Liz J.
octubre 12, 2017
I love how it covers my grey roots, but I don't like the feel of my hair with it on. When I wash my hair, the color washes out, but the waxy feeling doesn't wash out. I have washed it 4 times and it still feels waxy on my roots. I'm afraid the dye won't take next time I color it! Don't think I'll use this again!
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Liz- We’re sorry that you were unsatisfied with your color and that it left your hair feeling waxy, greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. We're always looking to improve our service and products, and truly value everything our clients say. We will be sending you more information shortly.
PUBLICADO POR:
valerie C.
octubre 11, 2017
Brush in
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
valerie C.
octubre 11, 2017
I've been waiting to get this product for a couple years... Really. It never seemed to be available. So now that I have it.. Well it's OK but doesn't cover that well
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Valerie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carol L.
octubre 9, 2017
Color was great, but..
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Carol L.
octubre 9, 2017
The color was a perfect match, however the mechanics of the base were not so perfect. Pulling the applicator out worked well, but when I reinserted it, the liquid in the base overflowed the top. I suppose I didn't realize just how liquid the serum was and how easily it could run out of the base. Thus, I lost what may have been quite a bit of the color serum. Too bad.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Carol- We're sorry to hear that you were disappointed by your experience with our Color Kiss Root Temporary Concealer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
sharon H.
octubre 9, 2017
Colour Kiss
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
sharon H.
octubre 9, 2017
I was disappointed with this product. After trying it on two occasions I found it to be too tacky and unpleasant to touch.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Sharon- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Concealer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Kassandra N.
octubre 7, 2017
Maybe it's my technique?
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Kassandra N.
octubre 7, 2017
I recently used this for the first time, when I had 1/2 inch of grown out gray and no time to color.
Pros: the shade they recommended to go with my color was great. It really was a perfect match!
Cons: it was thick and crunchy, even when combed through. I can't imagine using this on all my roots (I only did a small section.)
Caveat: perhaps it was my technique, that I applied it wrong? I will give it another try when needed and will update my review.
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Megan - While we're glad that you're enjoying Color Kiss overall, we're sorry that you were unhappy with the shade of red. We're constantly looking to improve our service and products based on what clients, like you, share with us.
PUBLICADO POR:
Tjw1221
octubre 3, 2017
The brush
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Tjw1221
octubre 3, 2017
The brush doesn't work well.
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Terrie - Thank you for your review. We are always looking for ways to improve our products and appreciate your feedback.
PUBLICADO POR:
Barbara O.
octubre 1, 2017
Temporary Root Touch-Up
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Barbara O.
octubre 1, 2017
Not really pleased with the receipt of this item. I had closed the order out before ordering it, but obviously you sent it anyway. I have tried it and am not especially please with it. I preferred the spray touch better. Also, it was too light for my hair roots and did not do much to cover the gray roots. The spray was also too light, but I still liked it better. Thanks, Barbara O.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Barbara- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Dark Blonde. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Debra S.
septiembre 30, 2017
Not good
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Debra S.
septiembre 30, 2017
It was flakey and not natural.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Debra - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jessica L.
septiembre 29, 2017
Covers up greys, but not a great product
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Jessica L.
septiembre 29, 2017
While this does the job of covering up new growth (greys), it caused quite an itchy feeling. It's also been 3 days since I've shampooed it out, and I can still feel it there... The hairs in which I applied it are tough (as if they have hairspray in them), even though I've shampooed the last 3 days.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Jessica - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Cari C.
septiembre 28, 2017
meh, but I love the spray touch-up!
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Cari C.
septiembre 28, 2017
In a pinch this does the bare minimum. The clear cap doesn't stay on, so it is always being fiddled with. The mascara type brush is good in theory, but it is difficult to just brush the roots, there is no good angle. I buy the spray, Cover Story, but they have been out of brown for a very long time
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Cari - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Karen H.
septiembre 13, 2017
Only product I haven't liked
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Karen H.
septiembre 13, 2017
This product is hard to use and makes hair so stiff at the roots, you must wash hair 3 times to get it out.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Karen- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Bernadette B.
septiembre 13, 2017
Used once but no more...
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Bernadette B.
septiembre 13, 2017
I bought this to take on holiday as I was going for a few weeks and knew I would need a 'touch-up' before I came home. Unfortunately I found it difficult to get the product evenly on the roots and it was clumpy. It dried very stiff and felt sticky even after I'd tried to wash it out and the colour stayed in patches...not a good look. I think I'd prefer a spray product. Great idea and convenient package but not easy to apply though other users seem to have got the hang of it so maybe I was doing something wrong! :(
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Bernadette- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Blonde. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
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