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PUBLICADO POR:
Erica C.
Respuesta de nuestros expertos
Tina - We're sorry to hear that you were disappointed by your experience with our Color Kiss in Blonde. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Alison A.
agosto 1, 2016
Mixed feelings about this touch-up
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Alison A.
agosto 1, 2016
I have mixed feelings about this product. Not as easy to apply as I would like (the brush gets caught in my curls), and the color is too brown (if it's ever done, I might need to try a different color). More importantly, it makes my hair very stiff and "solid" (it can't even be finger combed where I've used it). However, it does cover the roots near my face, which is where I use it when necessary, and it does that quite well without looking noticeable. So although I don't use it often, I'm very happy to have it when I need to cover that offending white around my face.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Alison - We apologize for any difficulty you experienced in applying your Color Kiss and that the texture, once applied, was not to your liking. We truly value your feedback and will take your suggestions into consideration. We are always looking for ways to improve our products and services based on comments like yours.
PUBLICADO POR:
Lyn M.
julio 21, 2016
touch up roots
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Lyn M.
julio 21, 2016
doesn't go on that well, color is ok
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Lyn- We're truly sorry that our Color Kiss did not provide the ease of application that you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Veda C.
julio 18, 2016
Root touch up
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Veda C.
julio 18, 2016
It is a good touch up but the color is too light. Does not match hair color.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Veda - Thank you for sharing your feedback. Upon consulting with your colorist, the Lightest Copper selection you made for our Color Kiss is too light for your custom color, and we will be reaching out to you shortly to offer a better match. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Pamela M.
julio 16, 2016
Don't like
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Pamela M.
julio 16, 2016
I don't like the way this product goes on in clumps.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Pamela - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Helen H.
julio 8, 2016
Not my cup of tea!
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Helen H.
julio 8, 2016
Really didn't care for this, didn't match very well.
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Helen - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Dj H.
junio 29, 2016
Ideal is great
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Dj H.
junio 29, 2016
However the product I received was dried out and I was unable to use it.
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Dj - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unable to use it, we have added a non-expiring credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Linda W.
junio 29, 2016
Doesn't match
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Linda W.
junio 29, 2016
It doesn't work wrong color won't purchase again
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Linda- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Fatima C.
junio 26, 2016
Root Touch Up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Fatima C.
junio 26, 2016
I did not like this product because it smudged and it look like I put paint on my hair.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Fatima - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Lisa F.
junio 23, 2016
not crazy about
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Lisa F.
junio 23, 2016
I tried this product because I needed it to have on hand until my next package of hair dye arrived...I did not care for the way it left my hair feeling...it was also hard to style with in my hair...it left it feeling very dirty and I feel it weighed my hair done. Do not like unfortunately : (
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Lisa- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Paulette T.
junio 21, 2016
Temporary Root Cover Up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Paulette T.
junio 21, 2016
I was not pleased with the results from using the root touch up. I used about half of the contents but it was not effective in covering up the gray hair
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Paulette - We're sorry to hear that you were disappointed by your experience with our Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
.
junio 13, 2016
Great idea but not all that great of a product
Color seleccionado: Caoba oscuro
PUBLICADO POR:
.
junio 13, 2016
My roots come in pretty quick my grays start to show almost 2 weeks after every color... I was so excited to have this product but my excitement soon came to an end. It leaves your hair crunchy and you get brown flakes. I went for a massage and simply just leaning against the towel made the whole towel Brown it should be more of a water proof formula that washes off with soap and water you brush up with a co-worker on this stuff and it's on them :(
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Angele - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling crunchy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Chez Marie Theresa H.
junio 12, 2016
Like idea
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Chez Marie Theresa H.
junio 12, 2016
Like idea, it really helps with quickly needed root touch up and washes out easily. Application brush to small, or wrong shape, gets tangled in my hair when applying. Also very sticky even when dry. Leaves hair flat where used.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Chez Marie Theresa - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky and dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
KLinz
junio 3, 2016
Do not like at all
Color seleccionado: Rubio #BL40
PUBLICADO POR:
KLinz
junio 3, 2016
I originally ordered 2 of these (quite awhile back, maybe a year or two), not at all what I expected. The tiny brush catches long hair in it, plus the texture and color was strange, and most importantly, did not cover my gray grow out in the least. I tossed them in the trash. Personally, I will not purchase again. Others may have better experiences with this product.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
K - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling strange. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Anita E.
mayo 30, 2016
Did not like it
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Anita E.
mayo 30, 2016
It was not compatability with my color, it looked as if I had painted a line on my hairline, the only good thing I can say about it is it washed out well with shampoo
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Anita - We’re sorry that you were unsatisfied with our Color Kiss (Lightest Copper) and that it left your hair looking painted. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Phylis C.
mayo 30, 2016
Not satified
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Phylis C.
mayo 30, 2016
Stained my scalp and didn't match my color strawberry blonde I get every month from use
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Phylis - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
JoAnn S.
mayo 26, 2016
Disappointed
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
JoAnn S.
mayo 26, 2016
Love your products but this one I am not sure. It feels heavy and waxy.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
JoAnn - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling heavy and waxy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Susan T.
mayo 20, 2016
Don't like this
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Susan T.
mayo 20, 2016
Builds up on hair and leaves it sticky and thick
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Susan - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky and thick. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sandra F.
mayo 15, 2016
It works, but!!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Sandra F.
mayo 15, 2016
The Color Kiss does a good job of hiding my gray roots between colorings. The problem is the way it makes my hair feel. It makes my hair stiff and dirty feeling, the cover up also takes all the body out, I lose the curl that I like around my face. I guess it depends on how bad the gray is showing, I will still use it when it gets really bad.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Sandra - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling stiff and dirty. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Elizabeth B.
mayo 13, 2016
Hard to apply
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Elizabeth B.
mayo 13, 2016
Hard to apply to anywhere except front meaning I can only use it with my hair pulled back. Left my hair feeling like it had mascara in it. But it did cover the grey well so I didn't look like I had white roots and looked natural.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Sandi H.
mayo 12, 2016
It's just ok
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Sandi H.
mayo 12, 2016
The product does cover, but it also gets on your hands and feels grimy. I think mascara would work just as well .
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Sandi - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen M.
mayo 12, 2016
Ok root touch up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Karen M.
mayo 12, 2016
The color is good., but it's hard to use. Spray touch up is much easier.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Wanda R.
mayo 12, 2016
Root touch up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Wanda R.
mayo 12, 2016
I found it a little too thick and sticky. It was also a little difficult to apply.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Wanda - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
maxine T.
mayo 12, 2016
Not what i expected
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
maxine T.
mayo 12, 2016
Easy to use but a s mall brush like a mascara brush product dried clumpy
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Maxine - We’re sorry that you were unsatisfied with our Color Kiss and that it dried with a clumpy appearance. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Lee R.
mayo 12, 2016
Not for me!
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Lee R.
mayo 12, 2016
I'm sorry to say that I did not like this product at all. It did not do what it said it would do and left my hair a dull, matted, mess! I would not recommend this product.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Lee - Because you felt our Color Kiss didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Angela A.
mayo 11, 2016
Temporary Root Touch-Up - Dark Blonde
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Angela A.
mayo 11, 2016
Afraid to say there are better root touch ups out there, maybe they cost a little bit more but you get what you pay for. I found this to be quite sticky and hard compared to a powder and brush one that I tried from a different brand
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Angela - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Arlene R.
mayo 9, 2016
Didnt like it
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Arlene R.
mayo 9, 2016
Stayed sticky hours after use.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Arlene - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Clare B.
mayo 8, 2016
Awful!
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Clare B.
mayo 8, 2016
It made my roots dry and sticky and even after 2 washes it is still there!
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Clare - We're truly sorry that our Color Kiss did not provide the results you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Pamela F.
mayo 5, 2016
Not for me : (
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Pamela F.
mayo 5, 2016
This made my hair crunchy if I used enough to cover the small area of roots showing. It may work for someone else but was to much trouble for me.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Pamela - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling crunchy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Arlene E.
mayo 4, 2016
Didn't work for me
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Arlene E.
mayo 4, 2016
This product, in the lighter color, was too orange. I was not happy with the way it looked in my hair and it is hard to apply because you have to use a mascara type want to get in on your roots and then let it dry and try to use a comb to keep it from looking clumpy. Maybe it looks better in darker shade. Not for me!
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Arlene - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Kristen H.
mayo 3, 2016
Not what I expected
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Kristen H.
mayo 3, 2016
Although the color was OK, once it was applied, it was sticky and became dry and brittle, flaking off anytime it was touched.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
We're truly sorry that our Color Kiss did not provide the texture you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Helen D.
mayo 2, 2016
good idea but....
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Helen D.
mayo 2, 2016
not worth the effort
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Helen - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Cindy C.
abril 30, 2016
Not the greatest touch up
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Cindy C.
abril 30, 2016
I tried this product with poor results. It comes out of the tube so sticky and thick that I couldn't distribute the product. It just stays clumped in one place. The results were horrible and I had to wash it out right away. Maybe I had a bad batch. Not impressed and waste of money.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Cindy - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Susan B.
abril 26, 2016
Too Thick Touch-Up
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Susan B.
abril 26, 2016
This temporary touch up was too thick for me. It was like thick mascara. When I tried to apply it lightly, it didn't cover, so several coats were required. Ended up being thick and gloppy by the time I was able to cover gray hair at my temples. Not a good look. Overall I was very disappointed with this product. I only used it once.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Susan - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Ginger M.
abril 25, 2016
Beautiful Red
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Ginger M.
abril 25, 2016
I didn't like the root touch up at all....it made my hair feel dry and yucky.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Ginger - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Deb T.
abril 23, 2016
Didnt match my color and and it was difficult to apply.
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Deb T.
abril 23, 2016
Didnt match my color and was difficult to apply. Will not use again.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Deb - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Cara Z.
abril 22, 2016
won't use it!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Cara Z.
abril 22, 2016
Goes on too wet then it has a heavy texture on your hair.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Cara - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Kelly P.
abril 22, 2016
Color kiss
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Kelly P.
abril 22, 2016
Too gummy in hair too time consuming
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Kelly - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Charlotte K.
abril 20, 2016
Sticky and difficult to use
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Charlotte K.
abril 20, 2016
I love most of your products, but this one I am just NOT happy about. When I try to apply it, the brush just gets tangled up in my (long) hair and I create a mess of my hairdo. It's sticky and not easy to apply in the right amount. I really think you should make a root touch up spray, or even a powder, like some other brands have done. That's so much easier to apply and it looks much more natural.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Charlotte - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Poncy A.
abril 19, 2016
Not for me
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Poncy A.
abril 19, 2016
The color was too dark for my liking... and application was not great either...
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Poncy - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Gayle M.
abril 16, 2016
Not good
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Gayle M.
abril 16, 2016
It made my roots red, not blending in with rest of hair and kept the color from taking in the roots. Should be warned to wash it out before coloring hair.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Gayle - We're truly sorry that our Blonde Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Debs W.
abril 15, 2016
Root touch up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Debs W.
abril 15, 2016
Is this available? How do I re order?
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Debs - Due to an unexpected demand, unfortunately, our Light Brown Color Kiss is currently out of stock.
We apologize for any inconvenience this unavailability may cause. Feel free to check back periodically on the site to confirm whether Light Brown is back in stock.
PUBLICADO POR:
Lynnis H.
abril 12, 2016
root touch up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Lynnis H.
abril 12, 2016
Color is good but leaves my hair feeling dirty.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Lynnis - We're sorry to hear that you were disappointed by the feel of our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Lisa J.
abril 12, 2016
Color kiss
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Lisa J.
abril 12, 2016
To cakey, does not blend well.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Lisa - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Melissa O.
abril 8, 2016
New Applicator doesn't work well
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Melissa O.
abril 8, 2016
I ordered this previously and was given a new one a few months ago when i went into the salon HQ to volunteer for a service and the new applicator is terrible. The old one was wonderful at covering roots naturally. The new one has this plastic cap that always comes off when i try to pull the applicator out. The brush is more like a hard comb that either puts large chunks of touch up on or none at all. Bring back the old applicator, please! The color is great but i can never use it anymore. I wish i had kept my old one just to use that applicator with the new container.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Melissa - We're sorry to hear that you were disappointed by your experience with our new Color Kiss applicator. Because you were not completely satisfied with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
TeeCe
abril 8, 2016
Touch-up
Color seleccionado: Rubio oscuro
PUBLICADO POR:
TeeCe
abril 8, 2016
Great color match but don't care for the new applicator. Old style better without comb/brush.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
TeeCe - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were not completely satisfied with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
LINDA L.
abril 5, 2016
Didn't like this at all; but it did cover the roots for one night for sure
Color seleccionado: Cobrizo claro
PUBLICADO POR:
LINDA L.
abril 5, 2016
Didn't like this at all; but it did cover the roots for one night for sure.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Linda - We're sorry to hear that you were disappointed by your experience with our Temporary Root Touch Up: Color Kiss. We've reviewed your profile as see that we issued a credit to your account in the amount of your purchase, per our Satisfaction Guarantee, and it was applied to your next eSalon purchase.
PUBLICADO POR:
.
abril 5, 2016
Not for me
Color seleccionado: Rubio oscuro
PUBLICADO POR:
.
abril 5, 2016
This product left a waxy build-up (felt like a melted crayon on my scalp) and it took about 4 washings to get it out. I gave the feedback to eSalon and they made adjustments to my account. GREAT customer service!
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Suzanne- We’re sorry to hear that your hair color did not provide the best gray coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs.
PUBLICADO POR:
Christine A.
abril 5, 2016
Ineffective temporary root touch-up
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Christine A.
abril 5, 2016
I was so excited to have a root touchup to use in between coloring because my hair grows and while the rest of my head looks fantastic the roots don't. I tried this product the first time exactly as indicated, no results – there was zero permanent temporary cover up. I tried it the second time leaving it on longer with no luck either :-(
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Christine- Thank you for sharing you feedback with us. We apologize for your disappointing experience you had with your Color Kiss Temporary Root Touch-Up. The Color Kiss Temporary Root Touch-Up is temporary and will only last a day. We value our clients and want to make sure that your next eSalon product choice better suits your needs. We have gone ahead and credited your eSalon account for the Color Kiss and a member of our Color + Care Team has just reached out to you regarding this credit. Again, we are sorry that this product was different than expected.
PUBLICADO POR:
SHARON Z.
abril 5, 2016
TOUCH UP
Color seleccionado: Rubio #BL40
PUBLICADO POR:
SHARON Z.
abril 5, 2016
It is ok but I do like the touch up that I put on before washing my hair better. This one leave my hair feeling stiff.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Sharon - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were not completely satisfied with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Margaret R H.
abril 4, 2016
sent it back waiting for refund
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Margaret R H.
abril 4, 2016
Hair color is not dark red it's dark golden brown and it doesn't work anyway would like a refund as soon as possible please
Thank you Margaret Harris
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Margaret - We're sorry to hear that the results of your Color Kiss selection did not meet your expectations. We have reviewed your account and see that upon receiving your feedback a representative issued a refund. Again, we apologize that you were unsatisfied with your experience.
PUBLICADO POR:
Carrie M.
marzo 31, 2016
Mehhh...
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Carrie M.
marzo 31, 2016
Not as nice as I expected it to be. The brush applicator gets tangled in my hair.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Carrie - We're sorry to hear that you were not completely satisfied with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Carolina C.
marzo 30, 2016
The only product from eSalon i didn't like.
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Carolina C.
marzo 30, 2016
It gets stuck in my hair and It leaves the hair very stiff. But the matching color was good.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Color Kiss - We're truly sorry that our Color Kiss did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Rochelle S.
marzo 29, 2016
No Match
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Rochelle S.
marzo 29, 2016
Did not match my hair color at all. It matched my natural root color but I am looking to hide that.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Rochelle - We're truly sorry that our Color Kiss did not provide the aspect you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Michele W.
marzo 28, 2016
Did not like it
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Michele W.
marzo 28, 2016
I did not like the way it went on. Too dark for my hair. I think I was expecting something different
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Michele - Because you felt our Color Kiss didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Diane S.
marzo 25, 2016
Messy
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Diane S.
marzo 25, 2016
Brush splatters color as it comes out of tube.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Diane - Because you felt our Color Kiss didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Mellissa T.
marzo 24, 2016
just not for me
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Mellissa T.
marzo 24, 2016
i didn't like this at all. The color match is perfect, but it literally feels like i have mascara in my hair. Its hard and crusty in your hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mellissa - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling hard. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Janet S.
marzo 24, 2016
Not a total fan
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Janet S.
marzo 24, 2016
The formula is quite runny and when it dries it makes my hair so gummy! I don't think I'm going to use this product again. I'm so sorry because I love pretty much every other product I'm using now.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Janet- We’re sorry that you were unsatisfied with the Color Kiss Temporary Root Touch-Up and that it left your hair feeling gummy. We are constantly looking for ways to improve our service based on what clients like you are telling us. Again, we apologize that you were disappointed with this product.
PUBLICADO POR:
Patricia H.
marzo 23, 2016
Root Touch-up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Patricia H.
marzo 23, 2016
Didn't work so well
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Annie G.
marzo 22, 2016
Looks Fake
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Annie G.
marzo 22, 2016
This was like mascara in my hair. Clumped it together and made it sticky. I recommend dying your hair before going to this product.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Annie - Because you felt our Color Kiss didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Mitra S.
marzo 22, 2016
Doesn't stay!
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Mitra S.
marzo 22, 2016
The instruction says that until shampoo it should stay but not on me. After just using water it is gone and I have to apply again. Don't like the after use feeling my hair either. Makes it very coarse!
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Mitra - We are sorry that the results of your Color Kiss Temporary Root Touch-Up did not meet your expectations. If using just enough even strokes of the wand to cover your grays still leaves a coarse texture, we recommend using a hair brush to soften the applied area once it dries. Additionally, we want to inform you that this temporary dye is ideal for daily use, so it is designed to wash out at the end of the day or after contact with water. Again we apologize, and we hope this information is helpful.
PUBLICADO POR:
Heidi B.
marzo 21, 2016
Not sure it works
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Heidi B.
marzo 21, 2016
I am honestly not sure this works. I have tried it, but I didnt notice much of a difference. I also think it is hard to remember to use it 30 minutes prior to washing my hair. For the difference I noticed, it hardly seemed worth to cost of the product or the effort.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Heidi - We're truly sorry that our Color Kiss has not provided the results you've expected. Our Color Kiss Temporary Root Touch Up wand temporarily conceals grays in between your color applications. For best results, apply to grays and regrowth along your partline and hairline and allow to dry before brushing through. Because it is temporary, it is removed when hair is shampooed.
PUBLICADO POR:
Diane W.
marzo 18, 2016
Not a fan
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Diane W.
marzo 18, 2016
Got this to touch up roots between coloring but it seems too messy especially at the hairline around your face. I wish mini touch of package of hair color was an option.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Diane - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
MeShay H.
marzo 16, 2016
Not so much
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
MeShay H.
marzo 16, 2016
did not like this so much, dried very quick and was very hard to wash out
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
MeShay - We're truly sorry that you were unhappy with our Color Kiss. Upon reviewing your profile, we see that you reached out to us with your feedback and we were able to help you, per our Satisfaction Guarantee. We hope to continue delivering the right results for you!
PUBLICADO POR:
Cherie L.
marzo 16, 2016
I did not like this
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Cherie L.
marzo 16, 2016
I didn't like this at all
Made my hair greasy. I was looking for a root restore type touch up quick color to make my overall hair color last. Have to buy it at the store for in between colorings
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Cherie - We're truly sorry that you felt our Color Kiss did not deliver the results you expected. Upon reviewing your profile, we see that you reached out to us and we were able to help you. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathie R.
marzo 16, 2016
Hair feels stiff and waxy
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Kathie R.
marzo 16, 2016
I really love the hair color products and like the idea of this root touch up wand better than the reality. It's easy to use, but when it dries my hair just felt gross. Could not run fingers through my hair, they would get stuck. Was stiff and waxy and did not feel natural at all.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Kathie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Per our Satisfaction Guarantee, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information.
PUBLICADO POR:
Beth T.
marzo 15, 2016
root touch up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Beth T.
marzo 15, 2016
For the price it didn't last very long. Dried up.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Beth - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Debbie L.
marzo 15, 2016
Gets tangled
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Debbie L.
marzo 15, 2016
This is horrible. The applicator tangles up in your hair. The design is poor in my opinion. I wasted my money on this.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Debbie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the quality, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Elizabeth S.
marzo 15, 2016
Didn't get a hold on this product
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Elizabeth S.
marzo 15, 2016
Very difficult to put on, and the more I put on the worse it looked. Very sticky and looked like something got matted in my hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Elizabeth - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Debra Y.
marzo 15, 2016
looked dull
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Debra Y.
marzo 15, 2016
Looked to brown for my red hair, also brush kept getting caught in my hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Debra - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia S.
marzo 15, 2016
Temporary Hair Color
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Patricia S.
marzo 15, 2016
This caused my skin to flake
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Color Kiss did not provide a pleasant experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Patrice M.
marzo 15, 2016
Eh!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Patrice M.
marzo 15, 2016
Not impressed with this. The color is off and leaves a odd texture to hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Patrice - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Harmandeep T.
marzo 14, 2016
great idea but the composition is not suited for what i wanted
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Harmandeep T.
marzo 14, 2016
It's a great size and goes on easily but the actual colour composition is very heavy on the hair. The colour sits on the roots, makes the hair stick to the scalp and even if you comb it through, the colour comes off on yr hands if you touch it. I had assumed that onces dried it wouldnt make my hands black if i touch my hair, but it does. It's almost chalky on the hair, not a natural looking finish i was really hoping for so i can't use it. i
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PUBLICADO POR:
Denise G.
Respuesta de nuestros expertos
Harmandeep - We are sorry to hear that the Color Kiss felt sticky and came off on your hands. Since you were unhappy with this product, we've added a credit in the amount of the purchase price. You'll be happy to know that we've launched a new blendable spray Temporary Root Concealer called Cover Story. Again, we apologize that you were unsatisfied and hope we can provide you with products you can enjoy!
PUBLICADO POR:
Liz T.
marzo 14, 2016
Not the best product
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Liz T.
marzo 14, 2016
I find the one I buy at CVS is better. This was not a favorite and a disappointment since all their other products are fantastic. I did not like the applicator, the way it went on or how it looked once applied.
6 de 6 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Liz - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Laurene M.
marzo 14, 2016
Root Touch-Up
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Laurene M.
marzo 14, 2016
Unfortunately, I did not enjoy this product at all. Not sure if I put too much on, but it was sticky and unpleasant to touch. The color was off as well. Spent too much money on this product and wouldn't use it again.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Laurene - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Anna T G.
marzo 14, 2016
Works well, but a little heavy...
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Anna T G.
marzo 14, 2016
The color match up is very good but I would prefer a lighter formula. It seems to weigh my finer hair down.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Anna- Thank you for your honest feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Leti M.
marzo 14, 2016
Good idea
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Leti M.
marzo 14, 2016
Just a little too tacky and sticky on my hair. Needs to dry better
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Leti - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
coral F.
marzo 14, 2016
not as good as the other products
Color seleccionado: Cobrizo claro
PUBLICADO POR:
coral F.
marzo 14, 2016
not so sure about this product ,it left my hair a bit sticky, I didn't like the feel of it.
2 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Coral - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account.
PUBLICADO POR:
Martha D.
marzo 14, 2016
Still too dark
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Martha D.
marzo 14, 2016
Too dark and the texture is like mascara.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Martha - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Atsuko O.
marzo 14, 2016
Temporary Root Touch-up
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Atsuko O.
marzo 14, 2016
It doesn't color my hair well as the brush tangles my hair.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Atsuko - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling tangled. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Jennifer E.
marzo 14, 2016
Don't know why, but this just does not seem to work for me.
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Jennifer E.
marzo 14, 2016
Seems very drying and does not leave much color behind.
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Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Jennifer - Thank you for sharing your feedback about our Color Kiss Temporary Root Touch-Up. We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Grace B.
marzo 14, 2016
Nope
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Grace B.
marzo 14, 2016
Did not like this. Looks fake and makes my roots stiff.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Grace - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Kasey G
marzo 13, 2016
Great color match!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Kasey G
marzo 13, 2016
I wasn't crazy about how to apply this stuff. The color was a great match and it does help cover roots while you're waiting for your next color, but it seemed awkward to use to me. Maybe it deserves a 4 star rating as the color match was great (I bought the color they suggested) and it lasted until I washed it out, but the application part wasn't my favorite!
6 de 6 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kasey - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Phylena B.
marzo 13, 2016
Covers roots good
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Phylena B.
marzo 13, 2016
while it does cover the roots good it also leaves it crusty.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Phylena - We're sorry to hear that you were disappointed by your experience with our Color Kiss. However, if you are still seeking to find your perfect match for root coverage; we suggest our Cover Story temporary root concealer. Cover Story is a quick dry mist available in four shades that masks grays and regrowth between color applications. It doesn't transfer onto skin, scalp or clothes, our microfine pigments dry quickly to a natural finish and stay until you shampoo and does not get crunchy.
PUBLICADO POR:
Liz K.
marzo 13, 2016
Not right color
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Liz K.
marzo 13, 2016
Found it to dry my hair out
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Liz - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling dry. We see that you have been refunded for this item. We appreciate you taking the time to give us your feedback as we are always looking for ways to improve our products and services.
PUBLICADO POR:
jill C.
marzo 13, 2016
Don't bother
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
jill C.
marzo 13, 2016
Not worth it. Clumpy and sticky.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Jill - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
MELISSA H.
marzo 13, 2016
Wasted effort
Color seleccionado: Rubio oscuro
PUBLICADO POR:
MELISSA H.
marzo 13, 2016
This was not easy to use. The wand got tangled in my hair. When it dried, it made my hair have a matted feel. I will not waste time on it again.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Melissa - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Carol E.
marzo 13, 2016
Horrible
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Carol E.
marzo 13, 2016
After I purchased this, I didn't try it for awhile...then when I took the time to put it on and wait to wash my hair, it washed off and didn't cover my Grey hairs. Would not recommend.
2 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Carol - We apologize that you did not achieve the results you expected with our Color Kiss Temporary Root Touch-Up. Because it is a temporary dye, washing your hair removes it from your gray roots. For optimal results, apply our Color Kiss at the start of your day and wash it off at night. Again we apologize, and we hope this information is helpful.
PUBLICADO POR:
Andrea C.
marzo 13, 2016
Not easy to make it work
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Andrea C.
marzo 13, 2016
I've found that this is kind of messy. Tried to get it only on my roots, ended up with it on my face and hands.
1 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Andrea - We're sorry to hear that you were disappointed by your experience with our Color Kiss. However, if you are still seeking to find your perfect match for root coverage; we suggest our Cover Story temporary root concealer. Cover Story is a quick dry mist available in four shades that masks grays and regrowth between color applications. It doesn't transfer onto skin, scalp or clothes, our microfine pigments dry quickly to a natural finish and stay until you shampoo.
PUBLICADO POR:
Kim H.
marzo 11, 2016
Disappointment
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Kim H.
marzo 11, 2016
I was so excited to get this product as I get really gray around my face and nowhere else. I have tried this on multiple occasions with the same results. It doesn't work. No coverage...it was like I never used it. I would not ever recommend this product. I sure wish it would work!
9 de 9 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Kim - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Carole Lynn P.
marzo 11, 2016
Too Crunchy
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Carole Lynn P.
marzo 11, 2016
I didn't really like this as I think it makes your hair stiff and crunchy.....
7 de 8 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Carole Lynn - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Carol S.
marzo 11, 2016
Didn't work for me...
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Carol S.
marzo 11, 2016
It was like trying to put mascara on your roots if you can imagine. The brush got tangled in my hair and I ended up with it everywhere. It would help if they would find a better way to apply it, the little mascara brush doesn't cut it.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Carol- Thank you for taking the time to share your feedback with us. We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. As an apology, we have gone ahead and added a credit to your eSalon account to be applied toward your next eSalon purchase. A member of our Color + Care Team has just reached out to you regarding this credit. We look forward to delighting you in the future.
PUBLICADO POR:
Jill B.
marzo 11, 2016
too stiff
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Jill B.
marzo 11, 2016
Doesn't work. I've had other similar items that work much better. Not the quality of eSalon's other products
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Jill - We’re sorry that you were unsatisfied with our Color Kiss. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Diane K.
marzo 11, 2016
Root touch up
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Diane K.
marzo 11, 2016
Only used once, left my hair sticky and yucky...may try again when my hair is dirty and needs color.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
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