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I’ve tried this a few times since receiving it. I used a little at first, and increased each time to see if it made a difference. Once my hair dried, it was frizzy and very dry after each use. Definitely not a good product for me. The smell is nice.
Julia - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer H.
February 10, 2022
I don't think it does much, wouldn't purchase again
POSTED BY:
Jennifer H.
February 10, 2022
I didn't find this product to be especially detangling or de-frizzing. I found just as much as not more frizz, and no impact on detangling. Maybe some light hydration without weighing the hair down, and the scent is decent, but it doesn't do enough to keep using over other products.
Jennifer - We're truly sorry that our Universal Leave-In did not provide the texture or hydration that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rose S.
January 31, 2022
Nice product
POSTED BY:
Rose S.
January 31, 2022
I like the product, but my hair is not damaged. guess I don't need a leaven product at this time.
Rose - We're truly sorry that our Universal Leave-In did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hi Lynn, We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
sylvia A.
January 28, 2022
It's okay
POSTED BY:
sylvia A.
January 28, 2022
I would have preferred a spray leave in conditioner.
Sylvia - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra B.
January 21, 2022
Not what I thought
POSTED BY:
Sandra B.
January 21, 2022
I am wanting to have my hair soft and sleek and thought this would be it but no luck.
Sandra - We're truly sorry that our Universal Leave-In did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bellyn W.
December 29, 2021
Not a fan
POSTED BY:
Bellyn W.
December 29, 2021
This left my fine straight hair with more static and actually tangled my hair. My scalp has become itchy as well, which is probably a sign that I'm allergic to something. I would not buy this again. It's awful for my hair type.
Bellyn W. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Cynthia S.
December 3, 2021
Didn’t work!
POSTED BY:
Cynthia S.
December 3, 2021
This product did nothing for my hair which is very curly and dry. I still had very dry, frizzy hair.
Hi Cynthia, we sincerely apologize that the Universal Leave-In did not provide any moisture to your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laurie G.
November 25, 2021
This product does not seem for work for my hair.
POSTED BY:
Laurie G.
November 25, 2021
I absolutely love eSalon, but this recommended product did not work well in my hair. I cannot tell a difference with it in my hair and it did not detangle my hair very well.
Laurie - We're sorry to heat that you are not 100% satisfied with our Universal Leave-In, and truly appreciate you reaching out to let us know. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee, and we hope to continue helping you find hair perfection!
POSTED BY:
Trini H.
November 23, 2021
Disappointed with this product!
POSTED BY:
Trini H.
November 23, 2021
Let me first say I do love 95% of esalon products. However, this product left the ends of my hair looking and feeling dry. It didn't feel or look like I had added any products to my hair. My ends are very dry, so I need more of an oil-based product for deep conditioning and shine. This product is probably good for most hair types, but if your is on the drier side, you may need something heavier. In the end, it wasn't a got for my hair type. I didn't realize their hundred percent satisfaction guarantee, or I would have returned it and tried a different product. Oh well, next time, I will pay closer attention to their policies and procedures for product returns. My thoughts take them for what they are.
Trini - We’re truly sorry that our Perfect Ending did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Becky S.
October 30, 2021
Watered down product & no credit as they said they would give.
POSTED BY:
Becky S.
October 30, 2021
This used to be a good product but now they have watered it down to an absolute horrible product. I contacted customer service and told them I would return the product for a credit and they told me to not return the product and they would just credit me the product. Result they never credited my account and just did nothing. I am trying now to cancel my subscription altogether, as I can't do business with shady people, but they give you no place to do that so now I have to contact the company again just to stop receiving products. This company really does not care about their customers and they do not honor their products & have poor customer service.
Becky - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
lynn S.
October 28, 2021
Eh. It's ok
POSTED BY:
lynn S.
October 28, 2021
It's ok.. every other time it works great. Other times my hair just feels dirty
Lynn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kathleen G.
October 17, 2021
It doesn’t help the knots
POSTED BY:
Kathleen G.
October 17, 2021
I use it but it doesn’t help with the knots. It’s ok.
Kathleen - We're truly sorry that our Universal Leave-In did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Serena M.
September 27, 2021
It’s alright
POSTED BY:
Serena M.
September 27, 2021
I used it and couldn’t honestly tell the difference between my hair with or without it. I wouldn’t purchase it again
Serena M. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
ERUM A.
September 19, 2021
Didn't do much for me unfortunately
POSTED BY:
ERUM A.
September 19, 2021
I was very excited to try this and when I got it and tried it for the first time on towel dried hair, I was surprisingly underwhelmed with the product. It just didn't feel like anything different to a normal drugstore conditioner that you rinse out.
I've used it again a couple times after that but still felt like I've not done anything different to my hair.
I won't be repurchasing.
Julie D. - We appreciate your feedback here at eSalon! We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
ashley R.
September 17, 2021
Not bad
POSTED BY:
ashley R.
September 17, 2021
Not bad but I get the same results with drug store leave in conditioner and it cost less.
Ashely - We're truly sorry that our Universal Leave-In did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lori B.
September 15, 2021
Leave in conditioner
POSTED BY:
Lori B.
September 15, 2021
It's not a bad product but I wish it was thicker. Because it's not. It doesent really do what I wanted. I have very thick, curly hair and I really need a thicker product.
Lori - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kat F
September 10, 2021
Not enough weight for my curls
POSTED BY:
Kat F
September 10, 2021
This conditioner is Ok, but it doesn’t match what I have been using in keeping my curly hair bouncy.
Kat - We're truly sorry that our Universal Leave-In did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Julie - We’re truly sorry that our Universal Leave-In was too heavy for your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Laurie P.
August 29, 2021
Weighted it down
POSTED BY:
Laurie P.
August 29, 2021
Give my hair too much oil. Maybe I put too much in since I have fine hair.
Laurie - We’re truly sorry that our Universal Leave-In did not work on your fine hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Be Be - Thank you for reaching out to us here at eSalon! We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Terri H.
August 23, 2021
It’s ok
POSTED BY:
Terri H.
August 23, 2021
It’s nice but very expensive and I have nice stuff already
Terri - We're thrilled to hear that you're enjoying the Universal Leave-In. We look forward to our next opportunity to delight you!
POSTED BY:
Joezetta M.
August 22, 2021
Thin
POSTED BY:
Joezetta M.
August 22, 2021
The smell is ok.. constancy is very runny.. when the cap is off the tube you dpnt have to sneeze the product it runs right out In my hands.. leads to over use.. u may need a little but not that much..
Joezetta - We're truly sorry that our Universal Leave-In had a different consistency than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sandra K. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Debra P.
August 12, 2021
Does nothing for my hair
POSTED BY:
Debra P.
August 12, 2021
I purchased the leave in conditioner. It did absolutely nothing for my hair. My hair did not feel soft and actually made my hair feel dirty and drab. Will not purchase again.
We're truly sorry that our Universal Leave-In did not provide the quality that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tamara D.
August 3, 2021
Silicone and alcohol
POSTED BY:
Tamara D.
August 3, 2021
I wish I would have taken more time reading the ingredients before deciding to buy this.
Tamara - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Rachele - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly appreciate your feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer I.
July 27, 2021
Not what I expected
POSTED BY:
Jennifer I.
July 27, 2021
He didn’t seem to leave my hair soft. Seems like it made it look dirtier.
Jennifer - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Darlene R.
July 26, 2021
Not for curly hair
POSTED BY:
Darlene R.
July 26, 2021
This did not work well for my curly hair. I have 3B curls.. Smells nice but did not help detangle my hair. Tried for week and now it's just going to sit under the cabinet with all the other failed products I've tried.
Darlene - We're truly sorry that our Universal Leave-In did not provide detangling that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Adrian - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Heather A.
July 8, 2021
Smells good
POSTED BY:
Heather A.
July 8, 2021
It smells good but seems to be a bit much with the shampoo and conditioner its not needed.
Heather - We’re truly sorry that our Universal Leave In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for sharing your feedback!
POSTED BY:
shahrooz A.
June 5, 2021
watery
POSTED BY:
shahrooz A.
June 5, 2021
I love the scent of this product, but it feels very liquid, and I still get frizzy if I don't dry my hair. I bought this product to reduce the frizz when I air dry my hair.
Shahrooz - We're truly sorry that our Universal Leave-In did not help with the frizz. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nathalie B.
May 25, 2021
Does the job
POSTED BY:
Nathalie B.
May 25, 2021
It's just good not great. I wished it would make the hair softer but it does help to detangle my long hair.
Nathalie - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jessica B.
May 24, 2021
I've tried better
POSTED BY:
Jessica B.
May 24, 2021
Very lightweight and lovely scent, but didn't appear to make much difference
Jessica B. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Alison B.
May 16, 2021
Dries my hair out
POSTED BY:
Alison B.
May 16, 2021
I always use a leave in conditioner as my fine, long hair gets tangled very easily, making styling hard. I found this product didn’t help me with that. It seemed to dry my hair out, and I had a hard time getting a comb through my damp hair to style. I’m going to stick with a BB conditioner instead which seems to be what my hair likes and needs.
Alison - We're truly sorry that our Universal Leave-In did not provide the moisture or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Alison A.
May 16, 2021
Doesn’t do much
POSTED BY:
Alison A.
May 16, 2021
Applied as recommended. Didn’t do much. Would not recommend
Alison A. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Universal Leave-In. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Tomyco M.
May 11, 2021
It's Ok
POSTED BY:
Tomyco M.
May 11, 2021
I have to use it some more to see if I may grow to like it. So far I'm leaning towards not excited with using it.
Tomyco - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Ashley G.
May 7, 2021
Nothing special
POSTED BY:
Ashley G.
May 7, 2021
I thought this might help my dry, processed ends and parched scalp after the long winter but this product underwhelmed me. I can’t seem to return it and won’t buy it again. I’m going back to Argan oil.
Ashley - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lorraine B.
April 26, 2021
Works great but my daughter is allergic
POSTED BY:
Lorraine B.
April 26, 2021
Sad. It worked well until we discovered that my daughter is allergic to it. Too bad.
Lorraine - We’re truly sorry to hear of the allergic reaction to our Universal Leave-In conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Mardi M.
April 26, 2021
Meh...
POSTED BY:
Mardi M.
April 26, 2021
I found this not very beneficial. may because my hair is a bit over processed right now. but I found it drying
Mardi - We're truly sorry that our Universal Leave-In did not provide the hydration that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Courtney G.
April 26, 2021
Awkward packaging for this product
POSTED BY:
Courtney G.
April 26, 2021
I wouldn’t order again. The product is too runny for the packaging it comes in - there’s no way to squeeze out only a little bit without making a huge mess. It smells nice and seems to work well, but having to wipe up spilled product every time isn’t worth it.
Courtney - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
ELSA C.
April 3, 2021
Didn't work for me
POSTED BY:
ELSA C.
April 3, 2021
This product made my hair smell weird.
I tried it several different ways but it smelled bad and it also made hair sticky.
Elsa - We’re truly sorry that our Universal Leave In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
.
April 2, 2021
Unused
POSTED BY:
.
April 2, 2021
Waste of money as I dare not use any other products of yours after the state the colour left my hair in. Usually I love colouring my hair and the feel of the newly coloured hair but this time the result was so bad I washed it immediately after seeing the awful colour and the straw like feel of my hair. Unsubscribe me from further emails.
Good morning! Thank you for your feedback. We are so sorry to hear that you were not pleased with the end result of our color application. We hope that you will have a chance to use our Universal Leave-In in the future. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Imola- Leah N. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Mollie G.
March 30, 2021
Watery
POSTED BY:
Mollie G.
March 30, 2021
Don’t care for this product, very watery doesn’t seem to condition my hair at all and I love a good leave in conditioner..smells good but that’s about it
Mollie - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth S.
March 17, 2021
Asked to review but order had not arrived.
POSTED BY:
Elizabeth S.
March 17, 2021
It hasn’t arrived yet... mails are slow so I know it is not your fault just cannot review something I have not received. Thanks!
Elizabeth - We're truly sorry that your Universal Leave-In has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee! Keep an eye on your inbox for more details.
POSTED BY:
Kristin F.
March 7, 2021
Too soft
POSTED BY:
Kristin F.
March 7, 2021
My hair feels too soft after using this. I have natural soft curls and they end up being less curly and undefined with this product even after using a gel and cream to try to get the structure back into my hair
Kristin - We're truly sorry that our Universal Leave-In did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tina W.
March 5, 2021
Not for me
POSTED BY:
Tina W.
March 5, 2021
I found the texture that this left on my hair was simply awful, in fact I’m afraid it went in the bin, my hair is very dry and even with a good brushing this was difficult to manage.
Tina - We're truly sorry that you are not satisfied with our Universal Leave-In. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth H.
March 4, 2021
Conditioner
POSTED BY:
Elizabeth H.
March 4, 2021
It’s not for me .. tried it n did not like the results so I took it off my order
Elizabeth - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Matilde C.
February 28, 2021
Leave-in conditioner
POSTED BY:
Matilde C.
February 28, 2021
IMy hair is soft but it still appears frizzy after use.. I was hoping it would be a bit more manageable.
Matilde - We're truly sorry that our Universal Leave In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Maria K. - Thank you for reaching out to us here at eSalon! We are so sorry that our Universal Leave-in did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Christina CJ W.
February 25, 2021
So so
POSTED BY:
Christina CJ W.
February 25, 2021
I love my hair color and most every product but this was not my favorite product I found it to be too watery.
Christina - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Julie H.
February 18, 2021
It ok
POSTED BY:
Julie H.
February 18, 2021
Not my favorite purchase and I didn’t like the smell. It caused my neck to breakout at the hairline.
Hi Julie - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Donna R.
February 17, 2021
Just Ok Leave In
POSTED BY:
Donna R.
February 17, 2021
I am not a fan of this one, partly for the runny consistency that is exaggerated by the tube style packaging. When I open the top I get a flow of conditioner, a bottle would be a better vessel for this product. On to the product, it feels and smells like $1 store cheap conditioner. I will not order this again.
Donna - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christi - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Beth V.
February 8, 2021
Not my favorite
POSTED BY:
Beth V.
February 8, 2021
This product is okay for my ends but too much for all over. Not wild about the fragrance.
Beth - We're truly sorry that our Universal Leave-In's fragrance did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ellen P.
January 27, 2021
Just awful
POSTED BY:
Ellen P.
January 27, 2021
This does absolutely nothing for my hair. It feels like it's just water. No smoothing, no detangling, no moisturizing. I have tried it five times, using more each time, and can feel no benefit at all. The only effect was to take the wave out of my hair when I used a lot of it. Terrible product.
Ellen P. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Universal Leave-In. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details
POSTED BY:
Mary H.
January 15, 2021
Frizzes hair
POSTED BY:
Mary H.
January 15, 2021
Find that this product adds to frizz which already is my battle living in a humid environment. Also makes hair appear more dull.
Mary- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Leah - We're truly sorry that our Universal Leave In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rosalind D.
December 14, 2020
Not mastering my frizz
POSTED BY:
Rosalind D.
December 14, 2020
As in the headline this is not mastering my frizz - and I don't have super frizzy hair either. Wont be buying again I am afraid.
Rosalind D. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Shay M.
November 27, 2020
Smells great but offers no detangling at all
POSTED BY:
Shay M.
November 27, 2020
I really wanted this to work as I am looking for a go-to detangler and leave-in. Unfortunately, this did nothing to help with tangles, I have to continue with the products I already use (argan oil-based). I have long, but fine hair, so a detangler is a must. This one actually made the tangles worse as it kinda left a squeaky clean feel to the hair rather than a conditioned and smooth texture.
Shay- We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lori - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sue J
November 14, 2020
Control goes out the window
POSTED BY:
Sue J
November 14, 2020
Feels nice to run through hair, but makes mine go wild rather than controlled.
I leave mine to air dry and it gives so much volume have to try and fasten down with hair band.
Usually flat, but have to damp it down if not washing it.
Sue J. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Amy - Thank you so much for sharing your feedback with us! We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day.
POSTED BY:
Bernadette J.
October 24, 2020
Fair
POSTED BY:
Bernadette J.
October 24, 2020
This product is not live up to my expectations. I have used other products with much better results for less money. I would not recommend this
Bernadette- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Ninnie L. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Mayrim U.
October 16, 2020
Big no
POSTED BY:
Mayrim U.
October 16, 2020
Too expensive and leaves my hair sticky and dull. Do not recommend! Get yourself better products at a pharmacy.
Mayrim - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Marcie S.
October 16, 2020
Chunks in hair!
POSTED BY:
Marcie S.
October 16, 2020
Received product in May, and all was well. After about three months, I noticed a change in the product. After applying, I noticed white chunks in my hair which had the consistency of paste! I now have to use a fine tooth comb, (which isn’t really compatible with naturally curly hair), to smooth the chunks out! I’m very disappointed, as I expected and hoped the eSalon products would be high quality..
Marcie - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Anita B.
October 11, 2020
Not for me
POSTED BY:
Anita B.
October 11, 2020
It is too much of a water-based conditioner product. Not good for my hair as a leave-in.
Anita - We're truly sorry that our Universal Leave-In did not provide the lightweight leave-in that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ce Ce - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kay F.
October 7, 2020
Didn’t change my hair at all
POSTED BY:
Kay F.
October 7, 2020
I really wanted to use all the eSalon products thinking they would be the best thing to take care of the amazing color kits. I’ve used this with my hair, long and shoulder length, and it doesn’t work like I want a leave-in to work. It doesn’t break up snarls, it’s almost like it causes snarls. It doesn’t make my hair manageable or healthy looking. Adding a pea sized drop of product does nothing, but a Lima bean size of product leaves waaay too much residue on the hair, and I have fine hair that doesn’t usually take much leave-in product of other brands.
I bought this some time back and am just getting a chance for a review. It is over half full sitting in my cabinet. I feel bad throwing it away bc it was expensive, but I can’t imagine really ever using this unless it was a time I could slather on a lot to deep condition (not sure if even that would garner results) and then shampoo out.
Kay- We’re truly sorry that our Universal Leave-In did not provide the texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Nooray
October 3, 2020
So so leave in
POSTED BY:
Nooray
October 3, 2020
Sorry I don’t like that much I can’t feel any change my hain
Mahnoor - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Pooja G.
September 30, 2020
Makes hair oily
POSTED BY:
Pooja G.
September 30, 2020
Makes hair oily. Not a big fan of this. Have to wash my hair next day.
Pooja- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Nancy- We're truly sorry that our Universal Leave-In did not provide the moisture that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
POSTED BY:
Stacie S.
September 11, 2020
Disappointing
POSTED BY:
Stacie S.
September 11, 2020
I don’t feel this product works very well hair still hard to manage
Stacie- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Karen L.
September 9, 2020
Reasonable shine and detangling but expensive for what it is..
POSTED BY:
Karen L.
September 9, 2020
as above... I havent ordered since as I think its expensive.
Karen L. - Thank you for your feedback. We are sorry to hear that you were not completely satisfied with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Laura W.
September 7, 2020
Disappointed
POSTED BY:
Laura W.
September 7, 2020
While this is good for most of my hair...there is this rough spot that nothing seems to fix. This doesn't detangle or smooth that patch. 😐
Laura - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sylvia P.
September 7, 2020
Just your average leave in.
POSTED BY:
Sylvia P.
September 7, 2020
Not hydrating at all for my very curly (and naturally dry hair.)
Sylvia P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Gina T.
September 5, 2020
Leaves residue
POSTED BY:
Gina T.
September 5, 2020
I hated this stuff. I tried it several times with varying amounts before I threw it away. Left my hair feeling like straw. Had to wash it a lot sooner with this in.
Gina - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Negar - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Aly - We're truly sorry that our Universal Leave-In did not provide the scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jan E.
August 31, 2020
???
POSTED BY:
Jan E.
August 31, 2020
No difference in appearance and quality of hair. Went back to my original products. Products are really expensive especially when they don't make a noticable difference.
Jan- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sharon L.
August 18, 2020
Feels too heavy
POSTED BY:
Sharon L.
August 18, 2020
I have a soft wave to my natural hair & this made my hair feel heavy.
Sharon - We're truly sorry that our (product) did not provide Universal Leave-In that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Helena S.
August 15, 2020
Not sure
POSTED BY:
Helena S.
August 15, 2020
I don't remember receiving this product 🤔 so can't rate it
Helena- We’re truly sorry that you never received your Universal Leave-In. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Val D.
August 8, 2020
Didnt leave my hair very soft
POSTED BY:
Val D.
August 8, 2020
Was ok but my hair was still a bit dry even with it on.
Val D. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Universal Leave-In. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Elisa F.
August 3, 2020
It was just okay.
POSTED BY:
Elisa F.
August 3, 2020
I think for my hair texture, it was a bit too heavy.
Elisa- We're truly sorry that our Universal Leave-In did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Elsie - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Suzanne O.
July 30, 2020
Leave in conditioner
POSTED BY:
Suzanne O.
July 30, 2020
This conditioner helped on damp hair to detangle but did not cure my frizz! ☹️
Suzanne- We're truly sorry that our Universal Leave-In did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Justashopper
July 29, 2020
Ok product
POSTED BY:
Justashopper
July 29, 2020
An ok product but cheaper to get a really good one in store.
Justashopper - Thank you for your feedback. We're sorry our Universal Leave-In did not surpass similar products. We hope you're able to achieve hair perfection and consider us in the future!
Evelyn - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kathleen - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Helen - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marti C.
July 28, 2020
Not great frizz control
POSTED BY:
Marti C.
July 28, 2020
The texture is nice when it goes in but it still doesn’t keep my hair from drying frizzy.
Marti - We're truly sorry that our Universal Leave-In did not provide the frizz control that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Heather A.
July 26, 2020
RUBBISH Leave in conditioner
POSTED BY:
Heather A.
July 26, 2020
I used this after shampooing, it did nothing to help frizzy or dry hair again very disappointing product that i will NOT be buying again
Heather A. - Thank you for your feedback. We apologize for the disappointing experience you had with our universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Char G.
July 23, 2020
So so
POSTED BY:
Char G.
July 23, 2020
This conditioner is ok. I have others I like much better.
Char - We're truly sorry that our Universal Leave-In did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
CJ -We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Wybke G. - Thank you for taking the time to share your feedback with us. We apologize that our Universal Leave - In did not meet up to your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
April S.
July 19, 2020
It ok
POSTED BY:
April S.
July 19, 2020
You can get the same product over the counter. I use one made by Dove.
April - We're truly sorry that our Universal Leave-In did not provide the value that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kristi- We're truly sorry that our Universal Leave-In did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Wendy K.
July 17, 2020
Doesn’t seem like conditioner
POSTED BY:
Wendy K.
July 17, 2020
This product doesn’t soften or moisturize or de tangle.
Wendy- We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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