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Christina - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Starla K.
August 24, 2022
Dried my hair out
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Starla K.
August 24, 2022
I used the shampoo conditioner every other day and it dried my hair out so bad I woke up in a middle of night scratch my head thinking I had lice
Starla - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicki S.
August 3, 2022
Daily use gentle
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Nicki S.
August 3, 2022
This shampoo and conditioner is not for every hair type. It makes your hair too soft and limp. But gentle on your scalp and hair.
Nicki - We’re truly sorry to hear that our Color Care Shampoo + Conditioner did not work for you. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kate D.
July 12, 2022
Meh.
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kate D.
July 12, 2022
I only was my hair a couple of times a week and I need to shampoo twice with this to get a lather and make my hair feel clean. I like the scent, but am annoyed every single time I use it.
Kate - We’re truly sorry that our Color Care Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kristen K.
June 27, 2022
Worst Shampoo and Conditioner Ever
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kristen K.
June 27, 2022
I truly have never used such a terrible shampoo and conditioner. It is oddly heavy, weights my hair down and leaves a weird, film like feeling all over my hair.
Kristen - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tamera B.
June 14, 2022
Dries my hair out
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Tamera B.
June 14, 2022
I’m not a fan of this Shampoo or Conditioner. It dries my hair out and it doesn’t feel clean at all.
Tamera - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Aurelija L.
May 30, 2022
Not for coloured hair!
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Aurelija L.
May 30, 2022
I got myself this duo once by mistake and realised that it doesn't suite coloured hair at all... I am sure it is goes perfectly with natural hair, but it certainly doesn't with the dyed ones...
Hi Aurelija! Thanks for sharing your feedback. We are so sorry to hear that the Classic Duo didn't meet your expectations. Please check your emails, we have just contacted you for further assistance.
POSTED BY:
Vera C.
May 19, 2022
Save your money
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Vera C.
May 19, 2022
Duo is not great. I get better wash using other products.
Vera - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Judy M.
May 6, 2022
The best!
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Judy M.
May 6, 2022
I love this shampoo and conditioner. It’s my absolute, all-time favorite. But I won’t be buying it again until the company corrects the packaging. These bottles are ridiculously difficult to squeeze. I was told by a Cust. Serv. rep that I should go buy other bottles and empty the product into the purchased bottles. Really? After paying $30 for shampoo/conditioner, in order to use it I need to go pay for bottles that are usable? Nope. Hopefully, they will let me know once they get better packaging. I have very bad arthritis in my hands. I’m sure I’m not the only dissatisfied customer.
Judy - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Shanna L.
April 29, 2022
Not right for my hair type
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Shanna L.
April 29, 2022
Makes my hair feel very dry.My hair doesn’t feel clean, or I have to use a lot of product to get my fingers to run through my hair when massaging it in. I have medium to long, thick hair.
Shanna - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
D B.
March 17, 2022
OK-color washed out (after 5 uses)
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
D B.
March 17, 2022
These are ok. The shampoo seems gentle. The conditioner is a good detangler for 3B type curls but not great. My color washed out after 5 washes & conditions. Maybe there is a brand that does not wash out color??
D B - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Bridgett M.
March 17, 2022
This is okay so far
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Bridgett M.
March 17, 2022
Don't really like shampoos and conditioners just for color treated hair because they're just not as good to me as the other products but occasionally I will use them it's okay I like the smell of it but the way it leaves my hair feeling not as great as the repair shampoo and conditioner like that one the best
Bridgett - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
JFTRH
March 11, 2022
Opinion
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
JFTRH
March 11, 2022
My hair is thin, I find these products slightly heavy on my hair.
Hello Joan! We're truly sorry that our Color Care Shampoo + Conditioner Duo was a little too heavy on your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Destiny H.
March 3, 2022
Hair feels greasy and clumpy
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Destiny H.
March 3, 2022
I’m not very happy with this set, I have spent a lot less on shampoo and conditioner and had much better results. It doesn’t feel like it cleans my hair.
Hey Destiny, we're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Glorian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Lynn T.
January 20, 2022
Shampoo leaves hair dull and strawlike
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Lynn T.
January 20, 2022
I didn’t like the shampoo at all. Used it 4x and went back to my old brand. It was as if the shampoo stripped my hair of any natural oil.
Conditioner was fine but I won’t buy either product again.
Lynn - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Conejo Valley User
January 14, 2022
Too hard to get out of bottle
Reviewed: Classic Shampoo
POSTED BY:
Conejo Valley User
January 14, 2022
Good product but it's wasteful for me since I can't get it out of the bottle.
Hi Joyce, we're truly sorry that you're having a hard time opening our Classic Color Care Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Erin B.
January 12, 2022
Small bottle size
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Erin B.
January 12, 2022
I would just like to draw attention to the small bottle size. I was surprised given the price at how little shampoo is included. So far by being conservative I have managed to make it last but I am not sure I will reorder.
Erin - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Marysol L.
January 8, 2022
NOT DESIRED
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Marysol L.
January 8, 2022
I did not like the shampoo and conditioner it felt like a very cheap brand.. and it did nothing for my hair! I used BioLage more expensive, but smelled better , & did leave hair soft , manageable
Marysol - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Tammy B.
December 23, 2021
Broken bottles
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Tammy B.
December 23, 2021
I received my first order and both bottles broken. I received replacement bottles and shampoo bottle broken. Is sad they can not package them to not break
Tammy B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear your order has arrived damaged once again. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Barbara R.
December 16, 2021
Classic Shampoo and Conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Barbara R.
December 16, 2021
It’s very similar to Dove for colored hair. The difference is after hair is dry, it has a bad smell. I won’t be using it and I wouldn’t buy again.
Barbara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Lizabeth M.
December 2, 2021
Started fine and after few washes go wrong
Reviewed: Classic Shampoo
POSTED BY:
Lizabeth M.
December 2, 2021
I started to uses this shampoo it work fine but after a few washes my scalp is itch and makes my hair dry like straw it didn't foam look my hair is still dirty my color is faded away Quick so sad
I wish esalon can give an exchange to shampoo moisture
Because this one is dissaponted me
I really want to try the shampoo moisture I order the conditioner moisture
Lizabeth - We're truly sorry that our Classic Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emma F.
December 2, 2021
Makes my hair greasy
Reviewed: Classic Color Care Shampoo
POSTED BY:
Emma F.
December 2, 2021
I was really looking forward to trying this, I've tried it twice just to make sure but it feels like it leaves my hair with a film on it. Looks greasy really quickly and limp. Very disappointed.
Emma F. - We appreciate your feedback here at eSalon! We're truly sorry that our Classic Color Care Shampoo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Joy R.
December 1, 2021
Just ok
Reviewed: Classic Shampoo
POSTED BY:
Joy R.
December 1, 2021
This shampoo doesn’t really lather up well and leaves my hair flat.
Joy - We're truly sorry that our Classic Color Care Shampoo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Angelica - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Sharon K.
November 17, 2021
Shampoo/Conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sharon K.
November 17, 2021
Products are okay, but I prefer my sulfate shampoo and conditioner-for colored hair.
Hello Sharon, we are very sorry that our Color Care Shampoo and Conditioner Duo was not what you expected. We've reached out to you via email to see what we can do about remedying this situation. We truly appreciate you taking the time to provide us with feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Debbie - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Missy M.
October 17, 2021
Love the Shampoo but the Conditioner has a funky smell!
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Missy M.
October 17, 2021
It's weird because I thought this was the same shampoo and conditioner that you get when you receive your Hair Coloring Kit but this conditioner leaves a funky smell and I work 12 hour days and thought it might be another product I use with it! So it is the conditioner because I used the shampoo by itself with the Cream CoWash and the Schwarzkopf Professional BC Bonacure Peptide Repair Rescue Treatment and didn't smell that funky smell but when I used the Conditioner again there it was! So I'm giving it away!
Missy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Adrienne C.
October 14, 2021
Makes my hair oily
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Adrienne C.
October 14, 2021
It smells very nice but my hair is greasy shortly after. Haven’t noticed whether it’s helping prevent color fade. Would not buy again.
Adrienne - We're truly sorry that our Color Care Shampoo + Conditioner Duo may have been too heavy for your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angel J.
October 1, 2021
Go by suave
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Angel J.
October 1, 2021
Didn’t work for me . I used the hair coloring kit and this made my hair stringing , I mean the kit fried my hair . Mind you I was going darker so it shouldn’t have !? Only lifting should right ? It this is a basic Recipe . Says classic on the label so my bad. I guess I just expected more deep conditioning
Angel - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tracy V.
September 3, 2021
Shampoo good, conditioner BAD
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Tracy V.
September 3, 2021
I had a heck of a time trying to untangle my hair. Did not condition it at all. My hair felt dry and stiff. Don’t waste your money on this brand. Not worth it at all!!
Tracy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sussi B S.
August 20, 2021
So so
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sussi B S.
August 20, 2021
On my processed hair I need more moisturizing content
Sussi - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We value every client, and hope to continue helping you find hair perfection!
POSTED BY:
Kimberly H.
August 17, 2021
Volume stealing
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kimberly H.
August 17, 2021
Conditioner is too heavy for my hair. My natural bounce is gone!
Kimberly - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Colette L.
August 8, 2021
Shampoo and conditioner duo
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Colette L.
August 8, 2021
I tried this and it was not for me but I have ordered the other one a friend of mine tried it and her hair was amazing so I’ll give this ago
Colette L. - Thank you for your feedback! We're so sorry that our Color Care Shampoo & Conditioner Duo did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more details.
POSTED BY:
Stephanie T.
July 19, 2021
Can't get past the fragrance
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Stephanie T.
July 19, 2021
This product left my hair feeling good, but unfortunately the fragrance was too much for me and I will be disposing of the rest of it. I have just placed an order for the new Aura haircare set in a fragrance-free version, so hopefully it will suit my needs better.
Stephanie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Cat G
June 28, 2021
Not loving it
Reviewed: Classic Conditioner
POSTED BY:
Cat G
June 28, 2021
This didn't work out well for me. Might for others, I'm not knocking it as a whole product, just definitely made my hair feel dry and un-conditioned.
Catherine - We’re truly sorry that our Classic Color Care Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan C.
June 25, 2021
Not like the sachets
Reviewed: Classic Color Care Shampoo
POSTED BY:
Susan C.
June 25, 2021
I ordered this after using the sachet included in the colour kit. It doesn't produce the luxurious lather like the sachet. It also doesn't get all my hair spray out. Disappointed.
Susan C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Classic Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more details.
POSTED BY:
Cindy B.
June 22, 2021
Shampoo gives no suds
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Cindy B.
June 22, 2021
So disappointed in the shampoo. I was expecting a luxurious suds experience and it just felt dry with virtually no suds. Conditioner is great
Cindy - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
PATRICIA S.
June 22, 2021
didn't worth the price
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
PATRICIA S.
June 22, 2021
small bottles and overpriced. I will try others products instead, in addition to my order :)
Patricia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sylvia G.
June 9, 2021
Sensitive skin
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sylvia G.
June 9, 2021
I got a rash on the crown of my head and just above the hairline above my neck.
Had to cancel upcoming orders.
Sylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Lizabeth M.
June 8, 2021
Not like I expected
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Lizabeth M.
June 8, 2021
the shampoo and conditioner is not like I expected
Left my hair dry like straw and after blow dryer my hair is static
I give 3 star because when I washed my hair the shampoo it feel like moisturizer but after that is feel hard and the conditioner is hard to comb I won't order again this product ( shampoo and conditioner
Lizabeth- We are truly so sorry to hear that our Color Care Shampoo & Conditioner Duo did not provide the results that you were expecting. We've reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Hannah G.
June 4, 2021
Eh.
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Hannah G.
June 4, 2021
Shampoo smells good but gave me really bad dandruff. The conditioner is nearly impossible to get out without taking the cap completely off.
Hannah - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Polixeni Z.
May 21, 2021
Good. Missing hydration.
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Polixeni Z.
May 21, 2021
It’s a good shampoo as for colour care but there’s no pleasant smell or it’s not hydrating enough after my shampoo my hair is dry I need to definitely moisturize it.
Polixeni - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture or scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
We are so sorry to hear that our Color Care Shampoo + Conditioner Duo did not perform as you expected. We have reached out to you via email to help remedy this situation, per our Satisfaction Guarantee. Please check your inbox for more details.
POSTED BY:
Angela S.
May 12, 2021
Conditioner
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Angela S.
May 12, 2021
I like the shampoo but the conditioner didn't work well my hair felt knotty after and not smooth.
Angela S. - We're so sorry that our Color Care Conditioner did not provide the smoothness you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. We truly appreciate your feedback!
Venesa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Melissa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cheri H.
May 1, 2021
Doesn't perform well
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Cheri H.
May 1, 2021
Super disappointed in the results of this shampoo/conditioner and would like to return it.
Cheri - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the description that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debbie A.
April 29, 2021
Too heavy , hair weighed down
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Debbie A.
April 29, 2021
Doesn’t feel clean , hair flat. Thought it was the one that came with color
Debbie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Macey W.
April 27, 2021
Dried my hair out
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Macey W.
April 27, 2021
I bought this hoping to have it keep my color longer, it dried my hair out and I found myself having to wash my hair more often.
Macey - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Suzanne P.
April 26, 2021
I don’t hate it, but I’m not a huge fan
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Suzanne P.
April 26, 2021
I wish the shampoo lathered more. I have to use a lot to get it to lather; and the conditioner, for me, makes the hair near my roots very oily. So I use the conditioner only near the middle to the ends and not on my scalp.
Suzanne - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Deborah - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gillian M.
April 22, 2021
Shampoo and conditioner
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Gillian M.
April 22, 2021
It's a nice shampoo and conditioner but made my hair feel like barbie dolls hair very rough and harsh. Sorry
Gillian M. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were not satisfied with the Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Carol- We're truly sorry that our Color Care Shampoo + Conditioner did not provide the scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Angel - We're truly sorry that our Color Care Conditioner did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer S.
April 17, 2021
sincere apologies - I found it // use it because I never received it
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Jennifer S.
April 17, 2021
Really should be zero due to lack of customer service.
Jennifer - Thank you for your feedback. We’re glad to hear you've found your package. We take our clients' feedback to heart and continue to improve our products each and every day along with our customer service. We hope to continue helping you find hair perfection!
POSTED BY:
Lesley M.
April 13, 2021
Shampoo & conditioner
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Lesley M.
April 13, 2021
Dissappointed as my hair felt like straw after washing an conditioning wi these
Lesley M. - Thank you for your feedback. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Shannon W.
April 12, 2021
!!!!!
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Shannon W.
April 12, 2021
Doesn't leave my hair feeling like it's clean........................................................................................................................................................................................................... ..........................................................
Shannon - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the cleansing feel that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca F.
April 10, 2021
Not the best.
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Rebecca F.
April 10, 2021
I’m not a massive fan of this set, I don’t find it makes my hair feel smooth after use so have gone back to another brand shampoo and conditioner which really makes my tresses feel nourished.
Rebecca F. - Thank you for your feedback. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Sheila B.
April 6, 2021
Not very moisturizing
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sheila B.
April 6, 2021
Smells ok, tried to like it for several months because i like that it comes right to the door but it is terrible for tangles even after adding a leave in conditioner and its leaving hair too dried out: going back to biolage.
Sheila- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly B.
April 3, 2021
Disappointed
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Kelly B.
April 3, 2021
While the shampoo was great at preserving the colour and shine, I was very disappointed with the conditioner, which did absolutely nothing for the condition of my hair. Most conditioners leave the hair feeling soft and velvety, but this one did not. Hair was as knotty as if I hadn’t conditioned at all. Won’t use again, sadly.
Kelly B. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Color Care Conditioner did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Marissa R.
April 1, 2021
Frizzy and coarse
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Marissa R.
April 1, 2021
I wasn't happy with the shampoo and conditioner. My hair was frizzy and coarse. when I was done blow drying it was unmanageable I needed to use both A straighter And curling iron. 🥺
Marissa- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
RHIALEY A.
March 24, 2021
Shampoo and conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
RHIALEY A.
March 24, 2021
It’s not the same as the shampoo and conditioner that’s included in the hair color set..These ones dried up my hair and made harder to comb.
Rhialey - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth
March 17, 2021
Not the best
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Elizabeth
March 17, 2021
Not the best I've used. The shampoo doesnt lather well. Conditioner is better. Leaves the hair smooth and in good condition
Elizabeth - Thank you for reaching out to us here at eSalon! We apologize that our Color Care Shampoo has not given you the best experience, however we are pleased to know that you like the Color Care Conditioner. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Erin S.
March 16, 2021
Expensive
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Erin S.
March 16, 2021
The sample packs that they said with the hair colour seems to be better quality than the actual bottles themselves. The bottles are small and expensive and no better than a cheap drugstore brand found no difference
Erin - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the quality that you expected. We have reached
out to you via email to see what we can do about remedying this situation, per our Satisfaction
Guarantee. We value every client, and look forward to providing you with a product that will better suit
your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deborah H.
March 14, 2021
Nice but too expensive
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Deborah H.
March 14, 2021
Both products made my hair feel lovely but I don’t think they are worth the £26 charged for the 2 bottles.
Both were lovely and creamy but unfortunately this also made them very difficult to get out of the container. I had to decant them into a
pump dispensers to save this frustration. Perhaps e-salon could consider providing them in a pump dispenser in the future?
Deborah H. - We truly appreciate your feedback! We're always looking to improve our service and products, and value everything our clients say. We'll contact you regarding our Color Care Shampoo & Conditioner Duo and hope to continue helping you find hair perfection!
POSTED BY:
Kerry F.
March 13, 2021
Would not recommend
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Kerry F.
March 13, 2021
I purchased this as i previously had been very happy wih the colour from esalon. Unfortunately this shampoo has stripped the colour from my hair, the conditioner is no better. Feels like a cheap shampoo and conditioner, left my hair feeling very dry which it isnt normally. Had to use lots of conditioner to get any benefit. Packaging particularly on the conditioner is poor. Very difficult to get the product out. Gave up with it after a couple of goes. Better off with a herbal essence or any other colour shampoo you can get from the supermarket. Very disappointed.
Kerry F. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with our Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Armi- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cynthia C.
March 3, 2021
Not for me
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Cynthia C.
March 3, 2021
I have hispanic thick coarse wavy hair and very very long. It just didn't work for my hair type.
Cynthia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth T.
March 1, 2021
Disappointed
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Beth T.
March 1, 2021
This shampoo did not clean well, had to use more than necessary to get decent coverage to clean scalp. Did not did very well at all and the smell was not as pleasant as other products. Did not have lasting clean properties, found myself needing to wash my hair more often than with other products.
Beth - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lynne C.
March 1, 2021
Nice smell
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Lynne C.
March 1, 2021
The shampoo was lovely. Left my hair feeling soft and tangle free. Lovely smell. Disappointed with the conditioner. Made my hair feel dry and tangled.
Lynne C. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Color Care Conditioner. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Lynsey W.
February 27, 2021
Nice smell, conditioner disappoints
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Lynsey W.
February 27, 2021
Shampoo Nice and foamy, rinses well. But conditioner leaves hair fly away and static
Lynsey W. - Thank you for your feedback. We’re so sorry to hear that our Color Care Conditioner did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
D M.
February 25, 2021
Gray smell. Poor hydration and conditioning
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
D M.
February 25, 2021
Shampoo was light and fragrant.
Conditioner was smooth and silky but did not condition my color treated hair well.
D M. - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Marisa P.
February 24, 2021
Not the same
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Marisa P.
February 24, 2021
Not the same as the small pouches in the color box. Smells wonderful but doesn't have the same effervesce as the small pouches do.
Marisa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Remedios C.
February 24, 2021
Color shampoo and conditioner
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Remedios C.
February 24, 2021
I develop dandruff with the shampoo and conditioner. Maybe not for my type of scalp.
Remedios C. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Natasha Z.
February 19, 2021
Liking it so far
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Natasha Z.
February 19, 2021
Lathers well and smells great. A little expensive for the size you get though.
Natasha - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
cheryl S.
February 18, 2021
What happened to my lather?
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
cheryl S.
February 18, 2021
The first bottle I purchased was really good, it lathered up nicely! The second bottle I got and am currently using...I’m not so happy with, it’s not lathering as good as the first bottle for some reason. I don’t know if you’ve changed the ingredients for the amount of ingredients or something but somethings changed, it doesn’tWhat happened to my leather? lather is good as the first bottle did. I am happy with the conditioner.
Cheryl- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lewi
February 11, 2021
Great and preserving colour, not great at cleaning hair
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Lewi
February 11, 2021
My colour lasts much better with this shampoo compared to others I have tried.
But, it does not leave my hair feeling clean no matter how many times I wash it or how much I apply. I normally wash my hair every 4 days but with this it would need to be every 2 as after that it feels greasy
Hi Lewi! I'm sorry to hear that the Classic Duo makes your hair greasy. We will look into it, and we'll get back to with a solution. Please check your emails.
POSTED BY:
Sonja R.
February 9, 2021
It’s ok
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sonja R.
February 9, 2021
It’s ok, not great, not terrible. I found the shampoo and conditioner average.
Sonja - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jessie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Geraldine Marie C.
February 8, 2021
Not effective to prevent early reappearance of grey hair
Reviewed: Classic Conditioner
POSTED BY:
Geraldine Marie C.
February 8, 2021
I had to use alot because it doesn't foam up at all and I needed to get the shampoo on my 14 inches of hair, not just at the roots. I bought it hoping daily use would prevent grey hair from reappearing too soon. Unfortunately, grey hair began to reappear after about 10 days.
Geraldine - We're truly sorry that our Classic Color Care Conditioner did meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia T.
February 7, 2021
Nope. I didn't like it. Sorry eSalon!
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Patricia T.
February 7, 2021
This shampoo/conditioner combo worked better than the repair shampoo/conditioner. It didn't work as well as the regular shampoo/conditioner set. But I have found that Suave repair shampoo and the Suave conditioner with avocado oil in it works a lot better! =P But I still love your hair color, eSalon!
Patricia - Thank you for your review. . We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra K.
February 6, 2021
Review
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Sandra K.
February 6, 2021
Shampoo was nice
The conditioner made my hair greasy
Sandra K. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Carole - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jane R.
January 29, 2021
Disappointed
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Jane R.
January 29, 2021
Leaves my hair dry and dull. Very disappointed sadly will be going straight to the bin.
Jane R. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Kimberly P.
January 14, 2021
Dried out my hair
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kimberly P.
January 14, 2021
I was disappointed in this shampoo. I thought it would keep my hair healthy but it is so dried out I need to use a leave in conditioner after using it. I cancelled my autoship.
Kimberly - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Theresa- We’re truly sorry that our Heart Lock It did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Theresa- We’re truly sorry that our Love Unconditionally did not perform as expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
POSTED BY:
DOROTHY G.
January 12, 2021
Its ok
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
DOROTHY G.
January 12, 2021
Its ok it didn't condition my hair as much as I like. I will probably try a different one.
Dorothy- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Freida- We're truly sorry that our Classic Color Care Conditioner did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Leah M.
January 8, 2021
Drying
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Leah M.
January 8, 2021
Do not like this shampoo. Am going to try the repair one to see if I like it better. So far I haven't loved any of the eSalon hair care products. I do love the color, though!
Leah - We're truly sorry that our Color Care Shampoo did not provide the end result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marisa W.
January 8, 2021
Does the job
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Marisa W.
January 8, 2021
Not the best everyday shampoo and conditioner for color treated hair but thats just my opinion! I have very resistant hair and its a battle to find good products that work well for me. It was okay though for everyday use or as emergency back up.
Marisa - We're truly sorry that our Color Care Shampoo and Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jackie M.
January 6, 2021
Unhappy
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Jackie M.
January 6, 2021
Shampoo and conditioner not very good would not recommend
Jackie M. - Thank you for your feedback. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Alexie Gamel
January 5, 2021
Classic shampoo and conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Alexie Gamel
January 5, 2021
Product made my hair feel very rough and my scalp was very itchy and started to peel. Very disappointed
Alexie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Wendy - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Cindy S.
December 18, 2020
Seems to leave a coating
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Cindy S.
December 18, 2020
Maybe it’s just my hair but this seems to leave a coating on my hair and it will seem dirty the next day. If I use my other shampoo, which clarifies the hair, I can go several days between shampoos.
Cindy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marcia R.
December 15, 2020
Shampoo Conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Marcia R.
December 15, 2020
It made my hair dry and frizzy. Not smooth or soft at all.
Marcia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lillian I.
December 13, 2020
Not for my hair
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Lillian I.
December 13, 2020
This wasn't really for me. It left my hair dried, tangled and my scalp super dried as well.
Lillian- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Roni M.
December 12, 2020
Just OK
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Roni M.
December 12, 2020
This is an acceptable shampoo and conditioner that does not add shine to my hair, nor does it help at all with tangles.
Roni- We're so sorry that our Color Care Shampoo + Conditioner Duo did not add the shine that you expected or help with tangles. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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