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Zoe- We're truly sorry that our Classic Color Care Conditioner bottle did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristina F.
December 4, 2020
It’s okay
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kristina F.
December 4, 2020
Doesn’t seem to be the same shampoo/conditioner that comes with the hair color. I’ll keep using it until it’s gone but won’t purchase again.
Kristina- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Anki G.
December 4, 2020
Need more moisture
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Anki G.
December 4, 2020
I love the smell of this product, but it made my hair a bit dry. I will try the other one with mor moisture next time.
Anki - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Marsha - We’re truly sorry that our Love Unconditionally did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Marsha - We’re truly sorry that our Heart Lock It did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Laura D.
November 25, 2020
Difficult Bottle
Reviewed: Classic Conditioner
POSTED BY:
Laura D.
November 25, 2020
I have the hardest time getting the conditioner out of this bottle. It's doesn't want to pour and it isn't squeezable either.
The plastic seems too stiff. The conditioner is nice but please change its packing. Bring back the pump and I'll be a happy camper again.
Laura - We’re truly sorry that our Classic Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa A.
November 23, 2020
Good product
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Lisa A.
November 23, 2020
Good product, purchased when on sale. At full price, not a great value compared to other options.
Lisa- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet you expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa B.
November 21, 2020
Classic Shampoo and Conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Melissa B.
November 21, 2020
I really like the trial sized classic shampoo and conditioner that is included in my color kit. So, I decided to purchase it. It is not the same, as much as I want to like it, I just don't. I'm sorry eSalon, you are great, however this is the 2nd time that I have not had luck with the shampoo/conditioner purchase. Hopefully, I can get refunded. The shampoo made my hair feel like straw, but the conditioner wasn't too bad. I gave 3 stars because I do like the trial sizes in my color kit.
Melissa- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandra R.
November 16, 2020
Not happy with the shampoo/conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sandra R.
November 16, 2020
I am not happy with the shampoo and conditioner. I used the shampoo and conditioner and after, it made my hair feel "not clean" so, I tried again another time thinking that I didn't rinse the product out of my hair all the way. Not the case. My hair didn't feel as I expected from the ratings on the product.
Sandra - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tiffany S.
November 12, 2020
Hair feels dirty the same day
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Tiffany S.
November 12, 2020
I used this product for 3 weeks straight and each wash after my hair was dry it felt dirty by the end of the day. Just not for me.
Tiffany - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura M.
November 4, 2020
Nothing To Rave About
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Laura M.
November 4, 2020
There is nothing to rave about eSalon shampoo & conditioner. Although the fragrance smelled nice, the shampoo left my hair feeling coarse and dry, while the conditioner left my hair feeling heavy and looking very greasy. Does not seem like the same formula found with the kit.
Laura - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Shonna F.
November 2, 2020
Makes my hair feel like straw
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Shonna F.
November 2, 2020
I'm not a fan of this shampoo and conditioner. It makes my hair feel like straw and it's much frizzier then normal.
I love the one that comes in the kit but it no longer has an autoship special on it. :(
Shonna - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Robin- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathleen A.
October 30, 2020
Not the shampoo/conditioner from coloring
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kathleen A.
October 30, 2020
I had expected the same conditioner and shampoo from the coloring packets, but smell and hair’s response was different. On its own, my hair is limp and the ends fee dry. I will not reorder this set.
Kathleen - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy D.
October 29, 2020
Not
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Amy D.
October 29, 2020
Did nothing for my hair that any other shampoo would do
Amy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Calleen C.
October 29, 2020
Needs better scent
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Calleen C.
October 29, 2020
Not the great smell like your Toner, that I love, but I’m sure it will make my color last longer.
Calleen - We’re truly sorry that the scent of our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection.
POSTED BY:
Virginia L.
October 27, 2020
Feels good
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Virginia L.
October 27, 2020
Makes hair feel good. Nice shampoo, conditioner gets out tangles. Color has stayed longer. Only problem is the conditioner is so thick I’m unable to get it out of container without leaving upside down and taking off cap. I won’t be purchasing again.
Virginia - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Maria R.
October 27, 2020
Not happy
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Maria R.
October 27, 2020
This shampoo/conditioner made my hair flat and didn’t give body at all even after blow drying it.
Maria- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicola G.
October 27, 2020
Ok...but not as impressive
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Nicola G.
October 27, 2020
I find this product is not the best in terms of quality. It does make my hair feel greasy.
Nicola - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle O.
October 26, 2020
Disappointed
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Michelle O.
October 26, 2020
I wanted this because of what is sent with the color box each time, but I realize now that the samples sent must be a highly concentrated version of this set. Its not the same and I have to use alot of it to produce the results I need. My scalp also reacts negatively to the bottled product and not the sample sets.
Michelle - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Willo B.
October 25, 2020
My hair does not like this product.
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Willo B.
October 25, 2020
I did ask for a refund for this product and they didn’t make me send it back for my refund, which I appreciated a lot.
Willo - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Karen - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Elsa- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Alison W.
October 20, 2020
Good but Conditioner was open already
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Alison W.
October 20, 2020
The shampoo and conditioner leaves your hair feeling lovely and soft. I noticed a marked difference in the texture of my hair after the first use. The only thing I would say was that when I opened the bottle of condition, the security peel was loos and had been placed on top of the bottle and the bottle was markedly lighter than the shampoo bottle, leading to the conclusion that perhaps the conditioner had been used or perhaps returned. I don't know, I just know that it wasn't right. My advice would be to check the security seals as soon as your order first arrives so that you can deal with it quickly.
Alison W. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Conditioner. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Jennifer K.
October 19, 2020
Good but ...
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Jennifer K.
October 19, 2020
Loved how soft my hair was after I colored my hair with your product. Wanted that same feeling without the color just by using the shampoo and conditioner. Unfortunately, it does not have the same affect.
Jennifer - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the softness that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
April W.
October 19, 2020
Combo
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
April W.
October 19, 2020
I’m a little disappointed with the size of the bottles. I find the smaller packets u get r better than these ones n they smell better too. That’s my opinion tho.
April - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Theodora C.
October 14, 2020
The smell...
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Theodora C.
October 14, 2020
Didn’t care for the fragrance, not pleasant at all. Will be ending auto ship on the set.
Theodora - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Lydia - Thank you so much for sharing your feedback on the Color Care Shampoo + Conditioner Duo with us! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Veronica M.
October 10, 2020
keeps the color; not clean hair
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Veronica M.
October 10, 2020
So far it's keeping the color better than the store bought ones. I feel like my hair is greasy or not clean after a few uses though.
Veronica - Thank you so much for sharing your feedback on our Color Care Shampoo + Conditioner Duo with us. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Peggie - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah M.
October 8, 2020
Conditioner sucks
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sarah M.
October 8, 2020
Absolutely horrible conditioner. Leaves my hair like horse hair. I've had a coue others try it and they say the same. Can I return things that are used
Sarah- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandra K.
October 7, 2020
Hair
Reviewed: Classic Color Care Shampoo
POSTED BY:
Sandra K.
October 7, 2020
Tried it today I found it made my hair feel greasy at the roots
Even using small amount
Sorry
Sandra K. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Classic Color Care Shampoo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Kay F.
October 7, 2020
Not the same as the packs in the kits!
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kay F.
October 7, 2020
I ordered these bc I thought they’d be the same products as in the color kits, they are NOT! They smell almost the same but the way they behave on your hair is totally different. There was really no difference between these “high end” special care products as suave, in fact the suave pro line may even be better.
I thought by using the eSalon products I would be taking better care of my hair but it just isn’t true. These products seem to be hard on hair.
Kay- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Linda - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kristy K.
October 2, 2020
Shampoo and conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kristy K.
October 2, 2020
The shampoo didn’t really clean my hair. I have very dry hair. May not be the right product for my hair. The conditioner was good and softened my hair and gave it the hydration it needed.
Kristy - We're truly sorry that our Color Care Shampoo + Conditioner did not quite meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Aileen L.
October 2, 2020
Shampoo and conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Aileen L.
October 2, 2020
Need to use a lot of shampoo to get it feeling clean. Need to use a lot of conditioner as well.
Aileen - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not quite meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
fran M.
October 1, 2020
Disappointed with product
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
fran M.
October 1, 2020
I like the shampoo/conditioner that comes with the color treatment. The bottles seemed like a different formula. It did not leave my hair as shiny and silky kind of dull and frizzy. Also, I thought they were $ 12 for both for first time purchase but they were $12 each. Disappointed !
Fran- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary G.
September 24, 2020
Shampoo
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Mary G.
September 24, 2020
I just didn’t like the shampoo I had to use a lot to cover my head
Mary - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Sylvia - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Melissa B.
September 17, 2020
Not a fan.
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Melissa B.
September 17, 2020
I do not like the shampoo and conditioner. Does not suds up and leaves my hair filling dirty. Will not buy again.
Melissa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shawnee P.
September 16, 2020
Not what’s in the color kit as labeled
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Shawnee P.
September 16, 2020
I used the sample size shampoo and conditioner labeled as classic that came with my color kit. Really liked the shampoo so I ordered the full size bottles. It was 38.00 including shipping and what I received was clearly not the same product as the color kit samples. When I reached out to esalon the response was they were out of the classic shampoo and conditioner so the shampoo in the color kit was actually a shampoo called alterna and was labeled as the classic shampoo. I’m so disappointed at how misleading that is and was really happy with the color kit but I definitely won’t be buying anything else if the products aren’t what the packaging says they are. Now I’m stuck with full size classic shampoo and conditioner that I won’t use.
Shawnee- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Dora A.
September 12, 2020
Leaves my hair feeling like straw
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Dora A.
September 12, 2020
I got an amazing sample my first time coloring but this shampoo and conditioner are not it. Smells great but leaves my hair feeling like straw and very dry. Will try another on the next order.
Dora- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Roberta B.
September 8, 2020
It smelled nice.
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Roberta B.
September 8, 2020
The smell was about all this had going for it. The shampoo was too thin and had a hard time cleaning my thick hair and the conditioner was too thick! Love your hair color, but not the shampoo and conditioner. Sorry...
Roberta - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kim D.
September 5, 2020
Tried it -
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Kim D.
September 5, 2020
I tried this product because it was on sale when I reordered my color. I did not like it as well with my hair as the kind I had been using. Maybe, it was just timing, but I felt like I lost more hair than usual when I used it. Might be just a coincidence, as I am going through menopause and many things are happening! May try again inn the future, but for now going back to old standby.
Kim - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katrina M.
September 2, 2020
Cheap shampoo
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Katrina M.
September 2, 2020
I generally use salon shampoo and conditioner this is basically panteen cheap store like shampoo definitely would not buy it again disappointed
Katrina - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth H.
August 26, 2020
Just okay
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Elizabeth H.
August 26, 2020
This shampoo and conditioner smells nice, lathers good, but doesn’t really do anything extra special. It leaves my hair feeling clean but also a bit dry.
Elizabeth- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Laura- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
POSTED BY:
Carolyn C.
August 18, 2020
Shampoo great
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Carolyn C.
August 18, 2020
I bought this duo as I got samples of it with my color. I really like the shampoo, and liked the conditioner in the sample pack, however, the conditioner is so thick I can't get it out of the bottle without taking the top off and doing a lot of shaking. If I could have, I'd have returned the conditioner. If I don't just throw it away, I'm going to have to add water until I can actually get it out of the bottle, but that seems to be defeating the purpose of the conditioner. I would not recommend.
Carolyn- We're truly sorry that our Color Care Conditioner was not as accessible as expected. We value every client, and look forward to providing you with a product that will better suit your needs.
Andreia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Leslie G.
August 16, 2020
DUO NOT GREAT
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Leslie G.
August 16, 2020
The shampoo seems fine, lathers good. The conditioner isn’t doing the job. My hair has a lot of static when drying, and very fly away. Not good. Also the caps on both bottles have no snap lock when opening and closing. I will not be ordering the duo again.
Leslie- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Devayani M.
August 13, 2020
Spout
Reviewed: Classic Conditioner
POSTED BY:
Devayani M.
August 13, 2020
The product is too thick that it doesn’t come out of the spout. I was struggling in shower with wet hands. It was a frustrating experience.
Devayani- We're truly sorry that our Classic Color Care Conditioner did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lynne E.
August 11, 2020
Very drying
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Lynne E.
August 11, 2020
I expected more of a conditioning product. Left my hair very dry and frizzy. I will not be re-ordering these.
Lynne- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janene P.
August 11, 2020
Drying
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Janene P.
August 11, 2020
Left my hair dry and frizzy. Not moisturising at all.
Janene- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Carlos C.
August 9, 2020
The scent
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Carlos C.
August 9, 2020
I'm a male who is allergic to almost everything that is artificially scented or enhanced scented. I become sick from those stupid plug-in air fresheners and scented Febreze sprays and scented candles and incense etc. The shampoo smells too floral for me, the conditioner is tolerable. Neither was as effective as Ion's shampoo and conditioner (Repair Solutions) FOR ME. While this was my experience, yours may be different, and such is the nature of hair.
Carlos- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kasia K.
August 3, 2020
Fine specification but not the best.
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Kasia K.
August 3, 2020
Both products were quite a challenge to get out of the bottles. The conditioner did not work for me in terms of making my hair easier to brush.
Kasia - We’re truly sorry that our Color Care Shampoo and Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Dawn
July 29, 2020
Not very moisturizing
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Dawn
July 29, 2020
This combo was not for me. I found it left my colour treated has super dry no matter how much conditioner I put into it. I also have fine hair and I felt it weighed it down if used too much, but was too frizzy if I didn't use enough.
Chantelle - we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Susan K.
July 28, 2020
Color Care Shampoo and Conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Susan K.
July 28, 2020
Left my hair dry and brittle. I do not recommend these for anyone covering gray.
Susan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Lynnee - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maliha M.
July 22, 2020
Not again
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Maliha M.
July 22, 2020
I like there this duo but it weighs my hair down... I need to shampoo my hair EVERYDAY because of how greasy it feels.
Angie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shana W.
July 13, 2020
Meh
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Shana W.
July 13, 2020
I think that it stripped out some of the color in my hair because it started to dull after about a week. The shampoo is better than the conditioner.
Shana- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectation. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Martha
July 12, 2020
Just ok
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Martha
July 12, 2020
I bought this shampoo thinking it was the same one in the little packages that comes with the hair color, but it's not. After shampooing with this and rinsed off, my hair felt very tangled, and you have to use conditioner, I never had issues with other shampoo, I ordered a different one,so hopefully I'm not disappointed, especially since it's not reasonably priced
Martha - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jackie H.
July 12, 2020
Great for oily hair
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Jackie H.
July 12, 2020
Not so great for my fine hair that usually runs on the dry side. The shampoo is great, but the conditioner is a waste. It leaves my hair dry and straw-like, hard to comb through and frizzy. There are drug store conditioners that have been better on my hair.
Jackie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Leonor R.
July 11, 2020
Did not work for me
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Leonor R.
July 11, 2020
Please I don’t want to receive any of your products anymore , thank you
Leonor - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help!
POSTED BY:
Elizabeth S.
July 10, 2020
Ordinary waxy shampoo and conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Elizabeth S.
July 10, 2020
This product is okay — not good enough to bother. My friend says there is a much better Quality shampoo And conditioner but I have not found it yet.
Elizabeth S. - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Sally H.
July 10, 2020
Dull and low lather
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Sally H.
July 10, 2020
You need a lot of the shampoo to create a lather . It help with the condition of seems to help the colour fading but sadly leaves my hair looking a little dull
Sally H. - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Penny P.
July 7, 2020
Not for me, sorry.
Reviewed: Color Care Conditioner
POSTED BY:
Penny P.
July 7, 2020
I have naturally curly hair, and just didn't feel like it conditioned my hair well enough to keep it from being frizzy
Penny P. - Thank you for reaching out to us here at eSalon! We are truly sorry to hear that you were not satisfied with the experience you had with the Love Unconditionally. We have reached out to you via email. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Michelle J. - We apologize for the disappointing experience you had with our Color Care Shampoo & Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection and we truly appreciate your feedback.
POSTED BY:
Sharon C.
July 6, 2020
Conditioner
Reviewed: Classic Color Care Conditioner
POSTED BY:
Sharon C.
July 6, 2020
Ordered since joined conditioner that came with colour dye. Always gives great conditioning after colouring. Would've been 5 stars. Site only letting 1 start reflect *****
Sharon - We're so happy to hear that you're enjoying the Classic Color Care Conditioner! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
TINA G
July 6, 2020
Wouldn't buy again
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
TINA G
July 6, 2020
Didn't care for it, nor did I like the way it smells
Tina - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
martha W.
July 5, 2020
poor
Reviewed: Classic Conditioner
POSTED BY:
martha W.
July 5, 2020
It didn't work well for thick curly hair and wasn't nearly as good as the conditioner that comes with the color.
It was very difficult to get out of the container.
Pls send me refund or a replacement of something better.
Martha- We're truly sorry that our Classic Color Care Conditioner did not provide the condition that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Theresa C.
July 1, 2020
shampoo
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Theresa C.
July 1, 2020
Shampoo dried out my hair, conditioner didn't help.
Theresa - We’re truly sorry that our Color Care Shampoo and Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lori T.
July 1, 2020
No suds
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Lori T.
July 1, 2020
This cannot be the same shampoo that I get with my color package. There are no suds. The reason I bought it is because I love the shampoo that comes with the color. Sorry but I won’t buy it again.
Lori - We're truly sorry that our Color Care Shampoo and Conditioner Duo did not work as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Anna T.
June 28, 2020
Great shampoo and conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Anna T.
June 28, 2020
I was just sad that my shampoo was leaked all in the bag and I couldn't salvage all of it.
Anna T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order arrived damaged! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Johanna - We’re truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Rose E.
June 26, 2020
Not great
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Rose E.
June 26, 2020
I bought this shampoo and conditioner set after LOVING the set that comes with the color kit. I’m not sure if it’s a different product or it just doesn’t work great long term but it does nothing for my hair. Maybe I should have bought something smoothing or with more conditioning for dry hair but this leaves my hair dry and unmanageable. Very disappointed.
Rose - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Diane T.
June 25, 2020
It’s just ok
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Diane T.
June 25, 2020
I’m really not at all impressed with the shampoo & conditioner from eSalon- It’s so generic. There isn’t anything at all to make me look forward to using it- no luscious lather, no wonderful scent , doesn’t detangle. It’s just blah and drying... won’t buy again
DIane - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Janet G.
June 25, 2020
Overpriced
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Janet G.
June 25, 2020
I like having the shampoo because I find the small packet they send in the color package to be insufficient to wash out my hair after coloring. Having an extra bottle around is nice for this purpose. However, the price is outrageous, especially since I cannot buy the shampoo separately, and I won't be buying it any more.
Janet - Thank you for your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Diane C.
June 24, 2020
Helps keep your color
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Diane C.
June 24, 2020
This combo it great for use to help keep your color longer. However, I have rather dry hair and the conditioner just doesn't work good enough for my hair. I have to use another conditioner.
Diane - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Deborah - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Melissa V.
June 23, 2020
Not Worth It
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Melissa V.
June 23, 2020
This shampoo and conditioner seems about the same as any low-cost product. I wouldn't say it's any better than Suave, for example. It also comes in a pretty small bottle, so it doesn't last very long.
Melissa - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sheri C.
June 22, 2020
Smells Good
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Sheri C.
June 22, 2020
I’ve only used it twice so I don’t think I can give this a proper review.
Sheri - We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Linda S.
June 18, 2020
Not moisturizing enough...
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Linda S.
June 18, 2020
Love the smell of this shampoo and conditioner but they don’t moisturize my hair enough. Won’t purchase again.
Linda - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Christina E.
June 16, 2020
Meh
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Christina E.
June 16, 2020
I wouldn't buy the shampoo and conditioner again. I didn't feel it did anything for my hair.
Christina- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
donna H.
June 13, 2020
Not a soapy
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
donna H.
June 13, 2020
Thought this would soap up as much as the sachet provided with colour was dissappointed have to use quite a lot
Donna- We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTED BY:
Beverly C.
June 11, 2020
After using long term made my hair oily. Not for me!
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Beverly C.
June 11, 2020
Love my color, but these products made my hair oily. Thought this was same shampoo and conditioner that came with color kit, but it isn't. Do not like!
Beverly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Marianne- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Susan- We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Marcy E.
June 7, 2020
Useless.
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Marcy E.
June 7, 2020
Utterly useless. I suppose the shampoo is OK but the conditioner is useless. Didn't condition the hair-- it remained "rough" and tangled. I had to re-condition it with a commercial conditioner for color treated hair to comb through it. Don't waste your money.
Marcy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Heather - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kathryn - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Donna C.
June 2, 2020
Shampoo/Conditioner
Reviewed: Classic Shampoo + Conditioner Duo
POSTED BY:
Donna C.
June 2, 2020
I know that this combination is for colored hair. I still see the fading going on. My hair has also seemed more dry than usual.
Donna - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ivette P.
May 31, 2020
great packing
Reviewed: Color Care Shampoo
POSTED BY:
Ivette P.
May 31, 2020
I let it expire on my first order so I can comment properly.
SRW- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Samantha - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Michelle - We’re very sorry to hear that you were dissapointed with the Color Care Shampoo + Conditioner Duo -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
Robyn - We’re truly sorry that our Color and Color Care Shampoo & Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Mayrenis G.
May 20, 2020
NEVER GOT IT
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Mayrenis G.
May 20, 2020
Never got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things.
Maryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Julie L.
May 19, 2020
Poor value for money
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Julie L.
May 19, 2020
Hair felt dry and brittle after use.will not order this product again.
Julie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carol U.
May 15, 2020
Noticed no difference
Reviewed: Color Care Shampoo + Conditioner Duo
POSTED BY:
Carol U.
May 15, 2020
Definitely was no change to the feel of my hair, no difference to my own coloured shampoos
Carol- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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